팀 긍정정서가 팀 효과성과 팀원들의 일 열의에 미치는 영향 - 팀의 높은 질적 관계의 매개효과 검증 -

Abstract

In response to increasing demand for cooperation intelligence in the Fourth Industrial Revolution era, the value of relationships in organizations continues to emphasized. Along with these practical needs, high quality connections (HQCs) have a lot of attention in organizations along with the development of positive organizational research. The purpose of this study is to identify the influence of team HQCs. Using a multi-level analysis that utilizes a hierarchical linear model(HLM), we examine the team HQCs antecedents and their influence at the team and individual levels. In order to investigate this model, we have collected data from employees and team leaders of 40 work teams in the Conglomerate IT company. In results, team positive emotions had a significant positive effect on team HQCs, and team positive emotions also had a positive effect on both team effectiveness and team member work engagement. On the other hand, in the case of team HQCs, it had a significant influence on the team members' work engagement, but it did not affect team effectiveness. It showed that teams which have a high qualitative relationship affect individual motivation for work more than team effectiveness. Finally, as a result of examining the mediating effects of Team HQCs, it confirmed that team HQCs showed partial mediating effects only in the relationship between team positive affect and employees’ work engagement. It appeared that high qualitative relationships in the team play an important role in influencing individual enthusiasm in the team. From a practical point of view, it is necessary to establish a qualitative relationships to active interaction in eliciting team members’ enthusiasm. And if team has positive affect, employees think work as an enjoyable play, so it is suggested that organizations should develop and cultivate positive affect. In the conclusion segment of this study, the implications and limitations of the findings were reviewed in-depth, and future research subjects in this field were also discussed.