성인학습자가 인식한 평생교육 단과대학의 교육서비스 질, 자기주도학습능력 및 학습몰입의 구조 관계: 성인학습자 특성의 조절 효과

Abstract

This study is to analyze Structural relationship between educational service quality, self-directed learning ability, and learning commitment recognized by lifelong education college students, and the moderating effect of adult learner characteristics. The research questions for this are as follows. First, the relationship between educational service quality of lifelong education colleges, adult learners' self-directed learning ability and learning flow, second, the mediating effect of self-directed learning ability on the relationship between educational service quality and adult learners' learning flow, and third, the moderating effect between variables according to the background characteristics of adult learners. The research method used the SPSS 21.0 and AMOS 21 programs to analyze the relationship, mediation, and regulation effects between variables in 303 adult learners enrolled in 10 lifelong education colleges. The results of this analysis are as follows. First, it was found that the quality of education services in lifelong education colleges affects adult learners' self-directed learning ability and learning flow. Second, it was found that adult learners' self-directed learning ability mediates the relationship between the quality of education services and learning flow in lifelong education colleges. Third, the relationship between educational service quality of lifelong education colleges, adult learners' self-directed learning ability, and learning flow according to adult learners' background characteristics was found to have a significant impact only on the path from the quality of education services of the employed to learning flow.