노인복지시설 내 실내 공기질 문제해결을 위한 시민참여 리빙랩 운영사례 분석: 공공기관 주도형 리빙랩 퍼실리테이터의 역할을 중심으로

Abstract

Purpose: The Living Lab methodology is attracting attention as a public projects to solve problems of local communities and to build smart city. The purpose of this study was to present the role of facilitator to promote interaction among stakeholders by analyzing the case of the citizen participatory enabler-driven Living Lab operated to solve practical community problems. Method: The main method of this paper is in-depth case analysis. The reference factors, before analysis, were identified based on the interaction characteristics of Living Lab. The domestic cases of Living Lab were analyzed based on the identified factors and the role of the Living Lab facilitator, as the implications of the analysis, contributing to the enhancement of interaction characteristics of Living Lab were presented. Result: The results showed that various interactions are occurring in public, private, and civil areas according to the characteristics of Living Lab and that the middle support team, which exercises strong leadership in the operation of Living Lab, formed a central point to encourage participation of each stakeholder group and thus was deeply involved in all interaction processes through independent activities. The Living Lab facilitators, together with the middle support team composed of representatives of each stakeholder group, should play the role of leading the interaction among stakeholder groups by adjusting the values in advance that may cause conflict among them and establishing effectively the plan for the entire process of project.