Selecting optimal design solutions is inherently complex due to multiple criteria encompassing users’ uncertain needs, experiences, and costs. This process must manage uncertainty and ambiguity, making developing a scientific, rational, and efficient guidance method imperative. Bipolar T-spherical fuzzy sets (BTSFS), a hybrid of bipolar fuzzy sets and T-spherical fuzzy sets, effectively handle the bipolarity inherent in all elements. In this work, we propose a Weighted Aggregated Sum Product Assessment (WASPAS) method based on BTSFS and the Aczel–Alsina T-norm (AATN) and T-conorm (AATCN) to address the problem of selecting conceptual design solutions. We first establish operational rules for BTSFS using AATN and AATCN and introduce weighted aggregation operators (BTSFAAWA) and geometric aggregation operators (BTSFAAWG) while examining fundamental properties, such as idempotency, boundedness, and monotonicity. Subsequently, we propose a two-stage BTSFS-based WASPAS method; criterion weights are calculated using the BTSFAAWA operator, and final rankings are obtained through comprehensive calculations using both the weighted sum method (WSM) based on BTSFAAWA and the weighted product method (WPM) based on BTSFAAWG. Finally, we validate the effectiveness of our method through a case study of the selection of cultural and creative products. Sensitivity and comparative analyses are conducted to demonstrate the advantages of our approach.
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