Organizational Knowledge Management Research Articles

The influence of transformational leadership on organizational performance and knowledge management capability

The influence of transformational leadership on organizational performance and knowledge management capability

Assessment of Organisational Knowledge Management and Innovativeness in Medium-Scale Manufacturing Firms

While the drive towards profit is a distinctive and the most dominating objective of every business, environmental issues are currently putting growing pressure on organisational models. This paper examined the implication of knowledge management- acquisition, distribution, and utilization- on innovativeness in selected manufacturing firms in north-central Nigeria. Data was gathered through the use of structured questionnaire. Multiple regression technique was employed to test the research hypothesis. The study established knowledge management to have a significant effect on organizational innovativeness and recommended that the management of entrepreneurial firms should look at adopting team-focused approaches especially for task implementation to facilitate idea sharing and performance.

Organizational Knowledge and Knowledge Management - A New Framework

The transition of firms from the Resource-based view (RBV) to the Knowledge-based view (KBV) where knowledge is viewed as the principal resource for value creation and sustainable competitive advantage created a renewed interest among researchers to understand knowledge per se, and the concept of organizational knowledge. This interest has further been fueled by the advent of the concept of Knowledge Management (KM). With some discussions on knowledge, this paper presents a new framework for organizational knowledge and the knowledge flow within the firm. The author has pointed out that most of the research on KM has been with the firm as a business organization (where the focus is on short-term return on investment) and that is the reason many KM initiatives often stop at IT-based initiatives or fail, and fuel the fear that KM is simply just another fad. Many KM models and frameworks present KM best practices without addressing the contextual differences between organizations. In this paper, the author has presented a knowledge perspective of four different types of organizations based on their knowledge manipulation activities and suggests that KM programs need to be custom designed to cater to the different needs of the different types of organizations. The author has also suggested a new KM framework based on the dynamics of knowledge that organizations are facing today. The author developed the two frameworks during the implementation of KM initiatives at the Defence Research & Development Laboratory, Hyderabad, a premier research institution under the Ministry of Defence, Government of India, during the years 1999 to 2003.

Impact of the Use of Emerging Technologies on Organisational Knowledge-creation Capability by Task Complexity

In the context of knowledge-based economy, an organisation’s ability to create knowledge is the most important factor in maintaining its competitiveness. Collective intelligence is posited as a paramount methodology not only for the generation of knowledge pertaining to multifaceted issues but also as a fundamental pillar within the framework of organizational knowledge management. The use of emerging technologies is an important strategy for improving the organisation’s ability to create knowledge through collective intelligence by adding depth and breadth of knowledge. However, excessive use of technology often has a negative impact on organisational knowledge management. Therefore, this study aims to identify the two-sided effect of using emerging technologies (big data analytics (BDA) and online platforms) on organisational knowledge creation according to the complexity of the task. The results of our study suggest that the use of BDA technology for organisational knowledge creation should be maintained at an appropriate level in general, but it is recommended to increase the use of BDA technology for low-complexity tasks. In addition, using online platform technology is difficult to consider as a strategic way to solve high-complexity tasks, but increasing the use of BDA technology can contribute to improving the organisation’s ability to create knowledge.

A new model for evaluating the impact of organizational culture variables on the success of knowledge management in organizations using the TOPSIS multi-criteria algorithm: Case study

In today's times, knowledge management has emerged as a critical pursuit for organizations in preserving and enhancing their intellectual assets. Organizational culture stands out as a key determinant of success in this regard, underlining the need for organizations to enhance their knowledge management methods amidst rapid and unpredictable changes. This paper evaluates how various aspects of organizational culture such as Job dissatisfaction, Emphasis on rewards, lack of infrastructure, Performance Orientation, Inadequate technology, Support Defend, Silo mentality in knowledge, Innovation, and Stability affect organizational knowledge management success. The urgency of this research is underscored by the critical need for organizations to enhance their knowledge management strategies amidst rapid and unpredictable changes. What distinguishes this research is its innovative model, offering a quantitative and systematic approach to assessing the impact of organizational culture on knowledge management success through the TOPSIS to measure knowledge management success in ten government organizations in East Azerbaijan province, Iran, each with one hundred employees. In this study, questionnaires based on organizational culture characteristics were given to employees to collect quantitative data and also to assess the level of knowledge management, data were analyzed using the TOPSIS algorithm. The results of the study showed that Organization 3, where at least 50% of the employees responded positively to indicators related to the emphasis on rewards and performance orientation, had the highest level of success in knowledge management compared to other organizations.

The Role of Science in Socio-Economic Development

The article examines the reasons for the low innovative activity of domestic enterprises, taking into account the development of Russian science, which is still effective. The aim of the study is to identify ways to ensure a more active impact of research activities on the level of innovation and efficiency of social production, in order to improve the quality of life for the population and develop the social sphere. The originality of the approach used in this article lies in its application of methodological principles and conclusions drawn within the framework of the theory of organizational knowledge management. Specifically, the author draws on the classification of this knowledge management theory into non-formalized and formalized knowledge, and identifies four types of transformation: socialization, externalization, combination, and internalization. Additionally, the article concludes that a continuous and cyclical process is necessary for knowledge to pass through these four stages in a sequential manner. It has been concluded that one of the main reasons for the low innovation activity in our country and the low efficiency of our social production is due to the linear nature of the scientific and innovative process in Russia. This is because there is a lack of feedback between the real economy and society and the field of research and development (R&D). In other words, there is an inefficiency in the process of internalizing knowledge within the domestic economy, and the externalization phase is almost completely absent. Therefore, ensuring the fullness and continuity of this process, based on four sequential types of knowledge transformations, can lead to an intensification of innovation in Russia and an increase in efficiency in the functioning of our domestic economy and society. This in turn would contribute to improving the quality of life for our population.

Medical school department chair performance improvement: A qualitative study.

In medical education, department chairs should play a significant role. The present qualitative study was conducted to identify factors that influence the performance improvement of department chairs at medical schools in Iran. The study was conducted in Iran in 2022 and used a thematic analysis method. Using a purposeful sampling method, 20 participants were invited to participate, including medical school deans and department chairs. Focus group discussion (FGD) was used for qualitative data gathering. Braun and Clarke's thematic analysis was used to analyze data. There were 18 males and 2 females among the participants. The mean age of the participants was 45±4 years. Five overarching themes were formulated: human resource management, organizational behavior management, performance support system, leadership, and financial resources. Also, nine subthemes emerged, including performance evaluation, job and work design, educational and non-educational support, motivational efforts, organization culture, organizational knowledge management, planning for change, and financing. In this study, we found factors influencing DC performance improvement. Department chairs' effective performance may have a positive impact on department operations, processes, or outcomes.

Business model innovation and Industry 5.0: a possible integration in GLAM institutions

PurposeThis research delves into the realm of Business Model Innovation (BMI), integrating it with the human-centric, sustainable, and resilient principles of Industry 5.0, proposing a new theoretical framework.Design/methodology/approachAn abductive approach has been chosen to expand existing knowledge developing new ideas based on emerging phenomena. Data were gathered via semi-structured interviews with directors, managers and curators of public institutions in Italy, Switzerland, Germany and Spain encompassing Galleries, Libraries, Archives, and Museums (GLAM). These data were subsequently subjected to thematic analysis.FindingsThe findings indicate that the main enablers for Business Model Innovation (BMI) in combination with Industry 5.0 encompassed stakeholder, customer and organizational engagement, collaborative environment, knowledge and innovation management, and sustainability. These drivers were effectively leveraged through three pivotal facilitators-inhibitors: technology, resources, and leadership.Research limitations/implicationsThe principal constraints are rooted in the narrow contextual focus and the limited participants number. However, upcoming research efforts may broaden the horizons of this multifaceted and extensive investigation.Originality/valueThis study is groundbreaking as it fills a significant gap in the existing literature by integrating Business Model Innovation (BMI) with the Industry 5.0 paradigm, a novel approach that has not been explored previously. Additionally, the inclusion of GLAM institutions in this research adds a unique dimension, as they have been largely overlooked in both research domains.

Human Capital Dimensions Influencing Knowledge Hiding in the Public Sector: Evidence from Italy

The aim of the current study is to investigate the influence of human capital dimensions on knowledge hiding behaviour of public sector employees. A simple random sampling technique was used, and data were collected through a survey from 336 individuals working in different companies within the Italian public sector. The results show that, in most cases, the influence of human capital dimensions on knowledge hiding behaviour was significant. Furthermore, these findings contribute to identifying and highlighting how gender also plays a significant role in the way people hide their knowledge. The work is novel in the context of investigating the factors that may influence knowledge hiding behaviour in the public sector and seeks to contribute to the development of knowledge risks strand and, more generally, to the research on knowledge management in public sector organisations. It also encourages managers to consider the potentially harmful effects of this practice.

Mapping the growth and trends of knowledge management in health organizations: A bibliometric exploration

This study performs a detailed bibliometric analysis of 168 research papers on knowledge management (KM) in healthcare from the Scopus database, spanning from 1996 to 2023. Utilizing tools like RStudio with the Biblioshiny package, VOSviewer, and KnowledgeMatrix Plus, the analysis reveals a notable increase in publications over the last ten years. The United Kingdom emerges as the top publisher, followed by the United States and Malaysia. Major themes identified include knowledge, KM, and KM systems, especially focusing on significant papers concerning KM systems in healthcare. This thorough analysis offers important insights into the current trends in KM research within healthcare settings, emphasizing key topics, influential works, leading publishing countries, and collaboration patterns. It's suggested that the analysis could improve by directly comparing these findings with existing research and discussing the strengths and limitations in comparison to other studies. Nevertheless, the results offer practical advice for writers, researchers, and practitioners for identifying gaps in research and creating effective KM strategies in healthcare. This paper adds to the existing knowledge base in the field and lays the groundwork for future research and practical implementation of KM strategies in healthcare.

ChatGPT: a game changer for knowledge management in organizations

PurposeGenerative AI and more specifically ChatGPT has brought a revolution in the lives  of people by providing them with required knowledge that it has learnt from an exponentially large knowledge base. In this viewpoint, we are initiating the debate and offer the first step towards Generative AI based knowledge management systems in organizations.Design/methodology/approachThis study is a viewpoint and develops a conceptual foundation using existing literature on how ChatGPT can enhance the KM capability based on Nonaka’s SECI model. It further supports the concept by collecting data from a public sector univesity in Hong Kong to strenghten our argument of ChatGPT mediated knowledge management system.FindingsWe posit that all four processes, that is Socialization, Externalization, Combination and Internalization can significantly improve when integrated with ChatGPT. ChatGPT users are, in general, satisfied with the use of ChatGPT being capable of facilitating knowledge generation and flow in organizations.Research limitations/implicationsThe study provides a conceptual foundation to further the knowledge on how ChatGPT can be integrated within organizations to enhance the knowledge management capability of organizations. Further, it develops an understanding on how managers and executives can use ChatGPT for effective knowledge management through improving the four processes of Nonaka’s SECI model.Originality/valueThis is one of the earliest studies on the linkage of knowledge management with ChatGPT and lays a foundation for ChatGPT mediated knowledge management system in organizations.

Investigating the Mediating Role of Unlearning in the Relationship between Organizational Culture and Knowledge Management in Public Hospitals of Iran

Investigating the Mediating Role of Unlearning in the Relationship between Organizational Culture and Knowledge Management in Public Hospitals of Iran

The Factors Influencing Effectiveness of Knowledge Management (KM) in Organizations

An effort has been made here to identify the various factors influencing the knowledge management effectiveness in the organizations through literature survey. The factors identified are: organizational structure, organizational strategy, organizational technology, organizational culture, leadership and security systems. The factor organizational structure impacts the ways in which organizations carry out their operations and affects the creation of knowledge and sharing of knowledge amongst the employees. The organizational strategy helps in communicating the organizational targets to the employees and the ways in which it is to be attained in the competitive surroundings. The factor organizational technology improves the cost-effectiveness, efficiency, and reliability in the organization. The organizational culture is a powerful factor having innovative potential for sustaining the innovative culture. The important factor leadership and leadership characteristics are the catalyst having traits like, mentoring, providing trust, inspiring, setting examples, instilling a creative and cohesive culture, knowledge sharing, listening, learning and teaching. The knowledge management system should also incorporate the factor, like security measures for preventing any unauthorized access or dissemination of information in an unauthorized way. The organizations can concentrate on these factors to improve the knowledge management effectiveness in the organizations.

Knowledge Repositories for Managing Knowledge in Learning Organizations

Learning organizations create a phenomenal amount of scholarly knowledge as part of their academic discourse and research activities. This scholarly knowledge must be preserved and made accessible to other members. The absence of tools and strategies to facilitate the storage and accessibility of knowledge and information resources poses lots of challenges for the growth of learning organizations, particularly, learning organizations in Ghana. This study, therefore, sought to assess the deployment of knowledge repositories in learning organizations toward effective knowledge creation, use, sharing, retention, and retrieval. The study employed the triangulation design and online survey research. The triangulation helped in the collection of quantitative data followed by qualitative instruments (interviews) to find answers to pertinent questions and issues that were insufficiently addressed in the questionnaire responses. Nine (9) learning organizations in Ghana participated in this study. The study established that knowledge repositories and technology played critical roles in managing knowledge in learning organizations. However, the knowledge repositories were not user-friendly and fully utilized or accessible for knowledge management practices at the learning organizations. Also, the absence of fully integrated ICT Tools and Infrastructure inhibited the effective promotion of knowledge management initiatives at the learning organizations. The study concludes by developing a knowledge repository architecture for knowledge management in learning organizations.    

Deep Learning for Technical Document Classification

In large technology companies, the requirements for managing and organizing technical documents created by engineers and managers have increased dramatically in recent years, which has led to a higher demand for more scalable, accurate, and automated document classification. Prior studies have only focused on processing text for classification, whereas technical documents often contain multimodal information. To leverage multimodal information for document classification to improve the model performance, this paper presents a novel multimodal deep learning architecture, TechDoc, which utilizes three types of information, including natural language texts and descriptive images within documents and the associations among the documents. The architecture synthesizes the convolutional neural network, recurrent neural network, and graph neural network through an integrated training process. We applied the architecture to a large multimodal technical document database and trained the model for classifying documents based on the hierarchical International Patent Classification system. Our results show that TechDoc presents a greater classification accuracy than the unimodal methods and other state-of-the-art benchmarks. The trained model can potentially be scaled to millions of real-world multimodal technical documents, which is useful for data and knowledge management in large technology companies and organizations.

Социальные механизмы сглаживания субкультурных противоречий в мире глобальных трансформаций

The relevance of the work is to identify the need to take into account and use the possibilities of subcultural differentiation in the development and implementation of strategies for sustainable development of territories and economic entities. The subject of the study is the social mechanisms of smoothing subcultural contradictions in the context of glocalization. The purpose of the work is to develop effective measures to stimulate sustainable development based on the study of the possibilities of social mechanisms for smoothing subcultural contradictions of subcultures. Based on institutional logic, the article examines the interaction of subcultures and the impact of this interaction on the implementation of a sustainable development strategy at the regional and municipal levels, as well as within the organizational culture of enterprises. It is established that underestimation of the formation and development of subcultures can lead to the marginalization of the territory, characterized by a decrease in qualification and demographic characteristics, as well as to an increase in social problems. The directions and ways of harmonization of urban space are proposed. The role of subcultures in organizational transformations related to the development of knowledge management systems is shown. It is revealed that a better understanding of the driving forces and limitations of organizational knowledge management is achieved through a more thorough study of unique socio-cultural features. It is concluded that the formation and implementation of a sustainable development policy at the macro and micro levels can be carried out more successfully if the development and implementation of projects that take into account the opinions of representatives of different subcultures are envisaged.

Organizational learning, leadership style and knowledge management in enterprises: Basis for innovation performance improvement

Organizational learning, leadership style and knowledge management in enterprises: Basis for innovation performance improvement

Organizational Psychology Analysis in the Context of Knowledge Management for Employee Performance Improvement

Knowledge management has become a key aspect in enhancing organizational competitiveness in the current era of information and technology. Organizations that can effectively manage knowledge tend to be more innovative and adaptable to environmental changes. This research aims to make a significant contribution to the understanding of the interconnection between organizational psychology, knowledge management, and employee performance. The study employs a comprehensive examination of previously published works, utilizing qualitative analysis to achieve a thorough comprehension of the subject, spanning the timeframe from 2016 to 2023. The study's findings indicate that, in the face of the challenges posed by the globalization era and intensifying business competition, companies need to adopt a holistic approach that combines Organizational Psychology Analysis with the concept of Knowledge Management. This approach allows companies to understand and enhance employee performance by gaining in-depth insights into the psychological factors influencing individual behavior within the organization and optimizing knowledge utilization.

A multidisciplinary perspective on the knowledge economy and society

RESEARCH OBJECTIVE: The skilful acquisition and use of available knowled­ge resources can be a factor in increasing the effectiveness of management processes. It directly influences the level and effectiveness of priorities. The aim of this article is a comparative study of the existing relevant literature with a multidisciplinary perspective on aspects of the knowledge economy and society.
 THE RESEARCH PROBLEM AND METHODS: The data presented in the article are based on a relevant literature review (both book and article publications) and provides a spectrum of comparisons of views, theories and publications from the fields of organisational forms, knowledge models and KM, as well as the social dimension of qualitative modelling theory.
 THE PROCESS OF ARGUMENTATION: The time of being the best is over. The era of being exceptional has begun. It is through the skills, knowledge and competences of employees as key elements influencing development that a competitive advantage can be secured. Knowledge is seen as a strategically important resource in this aspect.
 RESEARCH RESULTS: The results provide a review of the achievements in individual fields, as well as selective task and function areas in the academic dimension. Particular attention was paid to the perception of the issue of qualitology (1970s). Models of knowledge management KM, social capital are juxtaposed, and the importance of the socio-economic influences observed in terms of the behaviour, expectations and choices of a modern society (often referred to as a consumer society) is highlighted.
 CONCLUSIONS, INNOVATIONS, AND RECOMMENDATIONS: Due to the relatively short period in which the described issues have functioned, any results and research attempts made in this area are interesting and valuable. Particularly cross-sectional works, which enable a clear compilation of the progress of individual theories against economic practice and the possibility of determining the future direction of their development.

Impact of Competitive Strategy, Decision Making Style, Innovativeness and Risk Management on Knowledge Management Practices

This study fills an urgent gap in need of a complete picture of the complicated relationships between organizational traits and Knowledge Management approaches amid Lahore's traditional financial institutions, Pakistan. This research relates to studying how risk management, innovation strategies or decision-making styles affect the knowledge environment within these firms. This paper adopts a positivist philosophy for research and is combined with the use of quantitative methods. Smart PLS software is used to perform Structural Equation Modeling (SEM) on the data obtained. Responses came from a sample of 380 bank managers, comprising the dataset used for analysis. These results suggest that there are some areas in which organizational interventions aimed at knowledge management could be especially effective (e.g., the strong and reliable positive relationships between insights into how organizations use information, competitive strategy, decision-making styles, innovativeness, and risk management). The following results, through verifying and elaborating upon these existing conceptual frameworks while at the same time providing practical applicability for participants in this specific field of study, also serve to add depth theory side of knowledge management. This will provide us with a better understanding of Knowledge Management processes in many kinds of organizations. Because this research makes use of cross-sectional data, the capacity to establish causal relationships between variables is limited. It is a key study for organizations, employees, executives, and policy makers.