Successful governance of groundwater is process, people, and policy implementation working in tandem. While its success may be measured in desired outcomes, sustaining those outcomes depends on the interaction of these three elements. This paper reports the results of interviews conducted with local groundwater district Directors and district Managers in the state of Texas who make policy decisions and implement those policies, respectively. New paradigms of groundwater governance see public engagement as social capital that results in more effective groundwater management outcomes. The focus of this paper is to test this paradigm by presenting groundwater management and public engagement from the perspective of the professionals and practitioners in groundwater management. I conduct thirteen interviews with groundwater Managers and Directors in Texas. Three themes emerge from a qualitative analysis of these interviews. First, sharing Information and expertise with the public is seen as a public service by groundwater Managers that augments their professional roles. Second, this sharing is an informal, two-way exchange with those who have local experience and knowledge. The two-way exchange is built on social networks that form social capital, lowering the transaction cost of implementing policy by Managers. Third, factors beyond the control of Managers can also affect transaction costs of groundwater management. The transaction costs of groundwater management include coordinating user activity and managing the conflict or tensions that arise over groundwater supply and demand. This paper contributes to the literature on the importance of social capital to groundwater management. Results of the study illustrate the importance of user, well-owner, and stakeholder group engagement to effective and efficient groundwater management and policy outcomes.
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