Pedagogical readiness in a community college is all about keeping students engaged and committed to completion. As an open-access institution, our student population is incredibly diverse in terms of age, socioeconomic status, college-readiness, and the school/life/work balance. In a “normal” academic environment, we are regularly challenged to meet each student’s needs. The shift to remote learning during the COVID-19 quarantine only exacerbated those challenges, particularly (1) the wide disparity in students’ access to technology and/or Internet; and (2) adequate learning conditions for the large segment of our student population with significant child/family care responsibilities and/or full-time employment. As a result of the data collected via faculty survey, we took immediate short-term steps for the 2020–21 academic year and began reflecting on the long-term role that faculty, institutions, and professional organizations play in mitigating or at least managing future disruptions to the delivery of services at Harford Community College.
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