Work Competence Research Articles

Applying the WANT model in the dementia education and training program to improve the dementia care competence of institutional care workers

ABSTRACT Behavioral and psychological symptoms of dementia (BPSD) are widely recognized as the most challenging aspect of dementia care, often leading to the placement of people with dementia in care institutions. The BPSD symptoms include aggression, agitation, wandering, verbal outbursts, delusions, hallucinations, apathy, anxiety etc. At present, institutional care workers face significant gaps in knowledge, skills, and attitudes necessary to effectively manage BPSD. Hence, a model called WANT was previously developed to assist institutional care workers in managing BPSD; however, empirical testing has not been carried out.‘W-A-N-T’ is the abbreviation of Watch-Assess-Need intervention-Think. To examine the effectiveness of WANT education and training program on enhancing the competence of institutional care workers to manage BPSD. The pre-experimental design was adopted for this study with one-group pretest-posttest design. Five long-term care institutions, including care homes and day care centers, were invited to participate, with the participants including institutional care workers and the resident with dementia (RwD) they care for. The evaluation was conducted using the Dementia Care Competence Scale (DCCS) and the Chinese versions of Cohen-Mansfield Agitation Inventory (CCMAI) for pretest and posttest along with a satisfaction questionnaire. The data analysis was performed using paired t-test. Cohen d was used to test the effect size of the study. A total of 49 care workers and 49 of their RwD (residents with dementia) were involved in this study. After receiving the WANT education and training program, there was significant improvement in the knowledge (p = .002), skills (p = .000), and attitudes (p = .000) among the care workers. Regarding the specific types of agitated behaviors, results showed that only ‘persistent, unreasonable demands for attention or help,’ ‘screaming,’ ‘constant complaining,’ and ‘general fidgeting’ in RwD were diminished (p < .05). The WANT education and training program has the potential to enhance the competence of care workers in managing BPSD and decrease a few agitated behaviors among RwD. It is anticipated that the program will serve as a valuable teaching reference for training care workers in the future, specifically in the management of BPSD.

Echoes of Ubuntu Capacity in The Realization of Child Rights Through Ujamaa Intersections – A Case of a Parasocial Work Model in Tanzania

Child rights abuse has become a serious global concern in the 21st century as it has been reflected in the global agenda of SDGs. Tanzania like other developing countries experienced significant child rights abuse in the 1990s due to the influx of the number of orphans and vulnerable children (OVC) which was highly influenced by the HIV and AIDS pandemic, poverty, urbanization, etc. OVC was exposed to the high risk of being deprived of their rights following the failure of the formal systems and the shortage of childcare workforce that necessitated the government to involve the key child welfare stakeholders to revitalize and capacitate among the Ujamaa Intersections Models (UIM) under Ubuntu philosophy. Ultimate the country successfully designed an Indigenous cadre of para-social work (PSW) that advocated for and addressed the multiple rights of vulnerable children from 2007. Initiation and operation of PSW are embedded in the Ujamaa sections from side to side with social work and Ubuntu competence, this combination capacitated existing Ujamaa Intersections in the community such as family, extended families, neighborhood, local leadership, ecology, spirituality, and wider attributes in realizing child rights. The relevance of Ubuntu values and social work enabled para-social workers to identify the special needs of vulnerable children, increase community child protection awareness, create alarm systems for abused children, and sometimes link them to temporary self-shelters or social welfare services, etc. Despite the challenges, PSW succeeded in advocating for children's rights and improved the quality of life of children and their families. PSW has rendered evidence based on how the Indigenous models can offer relevant and sustainable solutions in addressing the rights of vulnerable populations in the community. Over time, several African countries adopted the PSW model and the model calls for child rights stakeholders and global decision-makers to revisit and relearn the capacity of the PSW model in the realization of SDG including protecting children from abuse, exploitation, trafficking, and violence. Also, it has relevant sustainable opportunities that ensure children attain inclusive and equitable quality social welfare services.

IMPLEMENTING AND EVALUATING A PAEDIATRIC EMERGENCY MANAGEMENT TRAINING PROGRAM FOR PRIMARY HEALTHCARE WORKERS IN ZARIA

Nigeria continues to grapple with alarmingly high under-five mortality rates, with approximately 2,300 children dying daily due to preventable and treatable diseases such as pneumonia, malaria, and diarrheal illnesses. This crisis is particularly pronounced in rural areas, where childhood mortality rates are significantly higher than in urban centres. For many rural communities, primary healthcare (PHC) centres serve as the sole access point to medical services, making these centres critical to addressing this public health challenge. Despite their importance, PHC centres often face significant challenges, including inadequate infrastructure, limited access to essential medications, and a shortage of adequately trained health personnel. This study aimed to implement and evaluate a Paediatric Emergency Management Training Program for healthcare workers at PHC centres in Zaria, Kaduna State. The primary objective was to assess the effectiveness of the training in improving the competency of health workers in managing common paediatric emergencies, thereby enhancing the overall quality of care provided at these centres. A cross-sectional descriptive study was conducted involving 139 healthcare workers from selected PHC centres in Sabon Gari and Zaria Local Government Areas, utilizing a multi-stage random sampling technique. Data collection was performed using a pre-tested, semi-structured, self-administered questionnaire designed to evaluate the participants' baseline knowledge, followed by an assessment after the training intervention. The data were analysed using SPSS version 21, with chi-square tests employed to examine the associations between variables. Results were presented using tables and charts for clarity. The findings revealed a generally low baseline competency in managing common paediatric emergencies among the healthcare workers. Specifically, 66 (48.5%) of the respondents demonstrated very poor knowledge regarding the causes of common paediatric emergencies, 32 (23.5%) had poor knowledge, 34 (25.0%) had good knowledge, and only 4 (2.9%) of the respondents exhibited excellent knowledge. Similarly, knowledge regarding the treatment of these emergencies was also lacking, with 46.7% of respondents showing very poor understanding, 34.1% having poor knowledge, 16.3% demonstrating good knowledge, and only 3.0% showing excellent knowledge. A statistically significant relationship was observed between academic qualifications and knowledge levels in both causes (p = 0.004) and treatment (p = 0.000) of paediatric emergencies. The low baseline knowledge underscores the critical need for targeted training interventions. The study highlights the importance of establishing a sustained partnership between the Department of Paediatrics at Ahmadu Bello University Teaching Hospital and the Departments of Primary Health Care in Zaria and Sabon Gari Local Governments. Regular training workshops, held quarterly, are recommended to continuously equip PHC workers with the necessary skills to effectively manage paediatric emergencies, ultimately contributing to a reduction in childhood mortality rates in the region.

Technical and vocational education training and industry collaboration: a bibliometric review

Technical and vocational education training (TVET) is an education and training process with a strong emphasis on industry practices that aims to generate competent workers in particular fields. Collaboration with industry in TVET has the potential to improve the quality and relevance of TVET programmes and equip students with the practical skills and knowledge demanded by employers. Thus, there is a need for a complete bibliometric study of research linked to collaboration between TVET and industry, despite the fact that the number of studies in this field continues to increase. The bibliometric analysis in this research which was extracted from Web of Science database is analyze using VOSviewer. The research conducted a descriptive analysis of the publication number trends, the top authors and leading journals in this field. Next, the researcher also analyzed the co authorship based on authors and countries, research trends, citation and keywords analysis as well as co citation analysis. The article found that most of the articles in this field are published by authors from developed countries where the majority is from the United States. Other than that, the recent research hotspot were also identified indicating the future direction of the research in this field.

Diseño y análisis de las propiedades psicométricas del instrumento de competencias de trabajo interprofesional para su uso en la población mexicana (CIP-Mx)

IntroductionInterprofessional education includes diverse strategies in order to promote competencies such as communication, ethics, critic reflection and quality processes. It is characterized by simultaneously including diverse discipline participants in the educative process. The assessment of these competencies is essential. AimTo design an assessment instrument for interprofessional health workers competencies and to measure its psychometric properties. MethodAn assessment instrument was designed, it included four competencies (communication, learning and critical reflection, quality and health processes, and ethics and values); in three dimensions (leadership and team work, roles and responsibilities, patient centered care). For content validity assessment, an expert judgement was made. Due to the fact that this instrument can be used as seven separate instruments, or, as well, as the combination of several of them due to intersection of the items between dimensions and competencies; seven exploratory factorial analysis were performed, four by competencies, and three by dimensions. The exploratory factorial analysis used varimax rotation, Bartlett test and KMO.For reliability assessment Cronbach´s Alpha was performed for each dimension, for each competency and two general ones (one for dimension assessment and another one for competencies). ResultsPsychometric properties of the instrument are described. It shows adequate properties to be used in Mexican population. ConclusionsThe instrument is suitable for measuring interprofessional work competencies from different dimensions.

Unravelling Suicide and Related Behaviours in Indigenous Youth and Young Adults in the Canadian Context.

Suicide, rooted in antiquity, is now identified as a global dilemma, particularly impacting Indigenous peoples. The backdrop for this non-systematic focused review is the worldwide challenges faced by vulnerable Indigenous peoples with untenable poverty, degraded life-quality conditions, and suicidality, while the focus, as a specific case, is on the complexity of suicidality in Canadian Indigenous high-risk age groups. The aim here is to present overt and covert intersecting factors underlying suicide in Indigenous youths and young adults in the vast Canadian context. Although living in a privileged geopolitical region, their physically remote and economically compromised communities meshed with a haunting history combined with authorities' ingrained attitudes of exclusion and neglect, spawned meager health and education resources, services, and consequent dire results. The article's guiding theoretical frameworks are Transcultural Psychiatry with its emphasis on context that explains health, illness, and recovery in groups and individuals, and the Interpersonal Psychological Theory of Suicide to identify individuals' suicidality triggers. The article highlights indigenous social determinants of health, identifies elements underlying the tragic suicidality trend in these groups, and addresses literacy and education as poverty driven issues and suicidality-contributing factors promoting attitudes of hopelessness. The discussion includes joint suicide combatting efforts by Indigenous communities and Canadian authorities, these authors' psychosocial-cognitive literacy acquisition plan to address all age-groups simultaneously, and a take-home message introducing employers' desirable worker competencies for effective future employment, thereby uplifting life-quality and prospects to help thwart the spectre of suicide. The Conclusion introduces current trends in suicidality science, confirming the authors' intervention plan is a good fit in the psychosocial intervention trend. Future directions include advice to examine the effectiveness of the plan in the Indigenous context, and tweak it accordingly. For ease of reader comprehension, the article flow is included at the start of the Introduction section.

Workplace Discipline and Employee Performance at the Bangka Pratama Tax Service Office: The Influence of Work Competency, Commitment, and Motivation

One of the key elements that determine whether a business is successful in reaching its objectives is employee performance. Technical issues are not the only factors that impact employee performance; competence, dedication, and motivation at work are also important factors. However, sound discipline is required to support each of these qualities. Using quantitative methods and a sample of 94 The KPP Pratama (Kantor Pelayanan Pajak Pratama/Primary Tax Office) Bangka employees, this study seeks to ascertain the extent to which the independent variables (competence, commitment, and work motivation) impact the engagement variable (employee performance) and the intervention variable (discipline). This study employed the Structural Equation Modeling with the Partial Least Square (SEM-PLS) technique for data analysis. The analysis's findings demonstrate that employee performance at KKP Bangka Pratama is positively and significantly impacted by the discipline variable and that competence, dedication, and work motivation have a positive and large impact on both of these variables.

Effectiveness Of Team-Based Training Programs In Hospitals

The Effectiveness of Team-Based Training Programs in Hospitals aims to evaluate the effectiveness of team-based training programs in developing the competencies of health workers in hospitals. The research is based on the importance of collaboration between health professions to improve quality of care, but is often hampered by communication and coordination gaps. The research methodology involved systematically evaluating the training program qualitatively, measuring changes in trainees' competencies, and exploring participants' perceptions and experiences. The main objectives of the study were to evaluate the effectiveness of the program in developing health worker competencies, measure changes in participant competencies, explore participant perceptions and experiences, and provide recommendations for future program improvements. It is expected to provide valuable insights into the effectiveness of team-based training programs and identify areas that require improvement. This will be used to improve future training programs, with the ultimate goal of improving health worker collaboration and the quality of health services for patients. The implications of this study include contributions to human resource development in healthcare and the promotion of a culture of collaboration between healthcare professionals. The research findings from the study on the Effectiveness of Team-Based Training Programs in Hospitals indicate several positive outcomes. First, participants reported improvements in communication, particularly in emergency situations, where teams responded more swiftly and effectively. The program also led to enhanced coordination between shifts, reducing errors in patient care and improving the overall quality of services provided

Challenges And Strategies For Implementing Performance-Based Capitation In Indonesian Community Health Center : A Scoping Review

This study examines the implementation and challenges of performance-based capitation (KBK) at Community Health Centers (Puskesmas) in Indonesia, as a part of the National Health Insurance Program, aiming to improve the efficiency and quality of primary health services. Despite its potential, the implementation of KBK faces various challenges including inadequate human resources, limited infrastructure, and insufficient monitoring systems. The study uses a scoping review framework based on the Public Health Care Monitoring Conceptual Framework by WHO, analyzing 11 selected studies from 2021 to 2024. Findings indicate that internal factors such as management capacity, health worker competence, and organizational culture significantly impact the effectiveness of KBK. External factors like local government support, funding policies, and infrastructure availability also play crucial roles. Technological barriers, particularly in remote areas, hinder optimal policy implementation. The study emphasizes the need for clear regulations, consistent policy dissemination, and effective monitoring to ensure successful KBK implementation. Recommendations include strengthening leadership, training health workers, improving infrastructure, and enhancing digital health technology utilization. These strategies aim to optimize resource allocation, enhance service access, and improve patient satisfaction in Indonesia’s primary health care system.

MOTIVASI SEBAGAI MEDIATOR DISIPLIN KERJA DAN KOMPETENSI TERHADAP KINERJA PEGAWAI DI SMA NEGERI 1 GRATI

Administrative staff of SMA Negeri 1 Grati, Pasuruan Regency have an important role in developing the quality of school work, which can be achieved through high ability, motivation, and competence in carrying out their responsibilities. Although the performance of SMA Negeri 1 Grati employees, Pasuruan Regency is quite good, there are still problems with low work discipline and competence, as seen from non-compliance with work hours and disciplinary regulations. This study aims to determine the effect of work discipline and competence on employee performance with motivation as an intervening variable at SMA Negeri 1 Grati, Pasuruan Regency. The type of data used in this study is primary data with a questionnaire method distributed to 40 employees of SMA Negeri 1 Grati, Pasuruan Regency. Hypothesis testing was carried out using the bootstrap resampling method on SmartPLS 3.3. The results of the study showed that although work discipline and competence had a positive effect on employee performance, the effect was not statistically significant. Work discipline also had a positive but not significant impact on motivation. Meanwhile, competence was shown to have a significant positive effect on motivation. However, higher motivation actually had a negative effect on employee performance, although this effect was also not significant.

Spiritual care competences of healthcare workers in emergency and intensive care-aprospective questionnaire study

In intensive and emergency care, patients and their relatives are confronted with potentially existential crises. Spiritual care can be an additional resource to address related psychosocial and physical symptoms and to support patients and their relatives. Accordingly, healthcare workers need spiritual skills to recognize and respond to these needs. What spiritual competencies do healthcare workers in intensive and emergency care have? Are there differences between professions and genders? What factors influence spiritual competencies? The prospective questionnaire study included physicians participating in intensive care and emergency medicine courses and nurses who were training or working in intensive and emergency care. Self-reported spiritual competencies were assessed using the Spiritual Care Competence Questionnaire (SCCQ), which captures the following areas: perceptual competence, team-spirit, documentation competence, self-awareness and proactive opening, knowledge about other religions, competence in conversation techniques and proactive empowerment-competence. We included 465 physicians (50% female, years in profession: mean = 4.0, standard deviation [SD] = 3.5) and 86nurses (80% female, years in profession: mean = 12.7, SD = 10.7). The average SCC was2.3 (SD 0.4) out of amaximum of 4points, with higher spiritual competences among spiritual and religious respondents. There were differences in specific competencies between the professions and genders. Women indicated ahigher level of competence in the area of perception and conversation skills, physicians in documentation skills. Overall, there is aclear need to train healthcare staff in the field of intensive care and emergency medicine.

Pengaruh Budaya Organisasi dan Kompetensi Terhadap Efektifitas Kerja Karyawan Perusahaan Plastik di Surabaya

The aim of this research is to determine the partial and simultaneous influence of organizational culture and competence on employee performance. This research uses quantitative research methods with data collection techniques through distributing questionnaires and supported by secondary data. The data analysis technique used uses SPSS software. The sample in this research were all production employees of plastic companies in Surabaya. The total sample was 94 respondents from plastic company employees in Surabaya. The results of this research show that organizational culture variables have a significant effect on employee performance. The competency variable has a significant effect on the performance of Plastic Company employees in the city of Surabaya. Work culture variables and competency variables together have a significant effect on the performance of Plastic Company employees in Surabaya.

The knowledge and skills needed for forensic social work in Australia: A Delphi study

Summary Forensic social work is the application of social work knowledge, skills, values and ethics within a legal and criminal justice context. Globally, social workers play an integral role in the criminal justice system but in many countries, including Australia, there is limited conception of the competencies needed for this specialist practice. Australia serves as an example of forensic social work regulated through a generalist social work competency framework, where specialist skills and knowledge are not distinctly outlined or assessed. The purpose of this study was to identify the knowledge and skills used by forensic social work practitioners in Australia. This study used a 3-round Delphi method with an expert panel of social workers working in forensic practice across Australia. It consisted of a 1-hour semi-structured individual interview followed by 2 rounds of online surveys. Findings Consensus was obtained for 30 skill and knowledge items for Australian forensic social work. The panel identified these competencies as specialist, meaning requiring further training beyond generalist proficiency. Of these, eight of the skill and knowledge items were seen as essential for graduates entering forensic social work. Applications The findings from this study contribute to an evidence-based model of forensic social work competency. In Australia, they can be used to consider potential gaps between current generalist mechanisms and specialist practice expectations. With further research, these findings can be used to inform professional standards for forensic social work in Australia and potentially internationally.

Mindfulness matters: unravelling its influence on job demands and emotional exhaustion in remote work

Purpose The study aims to investigate the impact of job demands-client-front demands (JDCF) and job demands-office-front demands (JDOF) and family demands (FD) on the perceived competency of work from home (PCWFH) and emotional exhaustion (EE) of remote workers. The study also investigates the impact of mindfulness as a moderator. Design/methodology/approach To study the variables, a quantitative survey of 675 remote workers and an interview of 30 remote workers was conducted. The data analysis showed that JDCF, JDOF and FD significantly and negatively affect PCWFH. PCWFH also had a negative impact on EE, supporting the detrimental effect of poor perceived competence on increasing EEs. Findings The finding emphasises the value of a supportive work environment and mindfulness training sessions in dealing with the difficulties of remote work. The study concluded that respondents with mindfulness training better manage their emotions to produce better work results. Practical implications Managers should include mindfulness practice in their daily routine to enhance their performance and manage EE in remote work. Originality/value In augmenting mindfulness literature, this study provides insight into how managers can leverage on mindfulness practice to improve performance.

RELEVANCE OF COMPETENCE DEVELOPMENTAND ADVANCED TRAINING PROGRAMMES FOR PHYSICAL THERAPISTS WORKING IN PAEDIATRICS

Physical therapists in Ukraine complete six years of study (4 years of first (bachelor's) degree and 2 years of second (master's) degree) to obtain a speciality and diploma of physical therapist, which involves the acquisition of a number of professional competencies described in the relevant educational standards and curricula. These educational standards and the vast majority of educational programmes contain a minimum amount of paediatric physical therapy component. Therefore, additional training based on the competency-based approach in paediatrics is needed to enable physical therapists to provide effective, qualified services to children. The aim of the study is to substantiate the need to develop a list of competencies to improve the training of physical therapists in Ukraine who will specialise in paediatrics. Materials and methods. The study was conducted by questionnaire survey of physical therapists working in paediatrics from 1 to 14 September 2023. The questionnaire was developed to assess the need for advanced training programmes for physical therapists working in paediatrics, as well as to assess the areas of clinical activity and the level of competencies of specialists. Results. The survey involved 82 physical therapists working in paediatrics. Of the 82 physical therapists, 59 (71.9%) were representatives of public institutions, 13 - private, and 10 respondents did not indicate the type of institution. In 80.4% of physical therapists, the total length of service is equal to the length of service in paediatrics. Only 10.97% of the surveyed physical therapists agree with the statement that university education in Ukraine is sufficient to start an effective practice in paediatrics. 6.10% believe that there are sufficient opportunities for advanced training in paediatric physical therapy in Ukraine, while 21.95% disagree with this statement. The majority of respondents provide services on an outpatient basis, only 25.60% - in acute rehabilitation. Among the proposed areas of physical therapy in paediatrics, most physical therapists work with patients with musculoskeletal disorders (79.26%). The next area in terms of the number of physical therapists working in it is physical therapy in neurology (70.73%). Almost not covered areas in physical therapy for children were assistance in neonatal intensive care (only 8.53% of respondents work in this area) and assistance in intensive care units (only 12.19% gave an affirmative answer to the question about this area). Only 4.87% of respondents work with burns, 7.32% - with amputations, 24.4% - with cardiovascular and respiratory disorders. Few specialists are engaged in physical therapy for such complex conditions as Spina bifida (24.4%), spinal cord injury (21.95%) and traumatic brain injury (24.9%). In addition, 14.63% of the surveyed physical therapists indicated other areas of clinical activity. The total number of educational components in paediatric physical therapy is very low compared to the total number of all disciplines in educational and professional programmes. Conclusions. Practicing physical therapists believe that university education in Ukraine does not sufficiently develop professional competencies for work in paediatrics. It is advisable to form the competencies of a physical therapist in paediatrics, which would be the basis for improving university curricula, educational components and the development of postgraduate training programmes.

Exploring barriers to Quality 4.0 implementation: a multivariate analysis

PurposeIndustry 4.0 (I4.0) technologies and practices are changing the way quality is managed in organizations, giving rise to the movement known as “Quality 4.0” (Q4.0). In this context, this study aims to analyze the barriers organizations face when trying to implement Q4.0 and to examine whether there are significant differences according to size, sector, level of excellence and degree of readiness for Q4.0 implementation.Design/methodology/approachThe sample comprises 107 Spanish organizations with some form of European Foundation for Quality Management (EFQM) excellence recognition system. The methodology includes multivariate techniques (factor analysis and mean difference analysis).FindingsThe study has managed to summarize the ten main barriers to the implementation of Q4.0 identified in the literature in three groups: organizational (five barriers), knowledge (two barriers) and technological (three barriers). The main barriers are the high investment in technology required to implement Q4.0 and the need for more training and competence of workers. In addition, SMEs encounter more significant technological barriers when implementing Q4.0 than large companies. However, organizational and knowledge barriers are the same. Organizations in the service sector come across more organizational and knowledge barriers to implementing Q4.0 than industrial organizations; no differences were identified for technological barriers. The higher the EFQM seal of excellence achieved, the lower the knowledge barriers faced, with no differences in organizational and technological barriers. Finally, it is observed that the more prepared organizations are to implement Q4.0, the lower the barriers they face.Research limitations/implicationsThe study helps managers identify the barriers they may encounter when implementing Q4.0, which helps design short- and long-term plans to mitigate or break down these barriers.Originality/valueThe study provides empirical evidence on an organization’s barriers to implementing Q4.0. On the other hand, the barriers are related to some of the relevant characteristics that define the organizations, such as their size, the sector of activity, their level of excellence and their degree of preparation for implementing Q4.0.

‘Social work transformed me’: narratives of fulfillment and lessons learned of retired social workers on their practice experience

ABSTRACT This study explores the retired Bicolano social workers’ practice experiences and wisdom, emphasising their significant contributions, fulfilment, and valuable lessons. Employing a qualitative approach, the researchers utilised in-depth interviews and thematic analysis to meet its objectives. The participants’ contributions to their practice include innovating systems for better service delivery, sustaining commitment and sense of service amidst complexities, and empowering co-workers through meaningful engagement and knowledge transfer. In terms of fulfilment, the participants experienced deepening self-awareness through service, preserving and demonstrating professional values and principles, and practicing self-care for sustained professional commitment. Additionally, the participants’ valuable lessons include capitalising on the ‘oragon’ spirit, embracing individual growth and transformations, and diversifying and strengthening social work competencies. The findings may serve as guiding principles for present and aspiring social workers, motivating them to approach their work with creativity, consciousness, and competence to make a lasting impact on individuals and society.

Kompetensi Kerja, Kecerdasan Emosional, Lingkungan Kerja Fisik Terhadap Kinerja Pegawai pada Dinas Pemadam Kebakaran dan Penyelamatan Kota Yogyakarta

The research results show that there is a positive and significant influence of work competency on employee performance at the Yogyakarta City Fire and Rescue Service. There is a positive and significant influence of emotional intelligence on the performance of Yogyakarta City Fire and Rescue Service employees. There is a positive and significant influence of the physical work environment on the performance of Yogyakarta City Fire and Rescue Service employees. There is a positive and significant influence of work competency, emotional intelligence, and physical work environment on the performance of Yogyakarta City Fire and Rescue Service employees.

Efficacy and Effectiveness Research on Interventions in Sweden Between 1990 and 2019

Purpose: This article investigates the extent of effectiveness studies of behavioral, psychological, and social interventions aiming for measurable changes at the individual level in Sweden 1990–2019. Methods: The data stems from a retrospective analysis of published literature on effect studies between 1990 and 2019. Results: The results show an increase in published articles reporting on effect studies in Sweden the past 30 years, accelerating the past 10 years. However, only 25% of the studies focuses on core social work practices and only certain target groups and areas, especially children and elderly, are covered. Of these studies, only 4% are conducted by social work scholars. Conclusions: Effect studies still holds a weak position in Swedish social work research, despite of processes of professionalization and academization with national efforts to promote knowledge production for practice. This is discussed in relation to competence, opportunity, and motivation in Swedish social work and beyond.

Penguatan Balai Latihan Kerja untuk Peningkatan Kualitas SDM Berbasis Kompetensi

Purpose: The aim of this study is to provide an alternative solution for strengthening competency-based BLK in Bangkalan, which is directed at improving the quality of human resources, especially rural human resources. Research methodology: This study employed a qualitative method with a descriptive design. A snowball sampling technique was used to determine the informants. Data were collected using in-depth interviews, observations, and literature. Content analysis was used to identify patterns and themes. Results: Eight aspects must be fulfilled to realize competency-based institutional strengthening: work competencies, curriculum, training materials, management or administration of work institutions, instructors and training personnel, facilities, and infrastructure. Financial Administration and Valuation. Limitations: This study examined only the BLK strengthening variable in increasing workforce competency. It is possible that further studies could develop more aspects of strengthening BLK to produce a competent workforce. Contribution: This could address the problem of unemployment and improve social welfare in the community.