Performance ImprovementVolume 40, Issue 9 p. 7-14 Article Commentary. Why 'working smarter isn't working: White-collar productivity improvement Edward Shaw, Edward Shaw edshaw1000@hotmail.com. Edward Shaw, President of Shaw Training (West Bloomfield, Michigan), has been a private consultant in organizational development, training, and corporate culture change for more than 35 years. His clients have included many Fortune 500 companies (including all the major automakers, Procter & Gamble, EDS, Freuhauf Corporation, Unysis, and GMAC), and also many leading training-program and training-consultation suppliers. A frequent presenter at ASTD chapter meetings in Detroit, he's also the author of several papers and professional articles on training, organizational development, and corporate communications. His groundbreaking book, The Six Pillars of Reality-Based Training, was published in 1996 jointly by HRD Press and Lakewood Publications; and his newest book, Typology for Everyone: The Secrets of Your “Core” Personality was recently published by Polymorph Publications. Ed lives with his cat, Kaiya, in the Detroit suburb of West Bloomfield. His hobbies include writing, reading, and inventing games, one of which he sold to the Selchow & Righter (Scrabble™) Company in 1980.Search for more papers by this author Edward Shaw, Edward Shaw edshaw1000@hotmail.com. Edward Shaw, President of Shaw Training (West Bloomfield, Michigan), has been a private consultant in organizational development, training, and corporate culture change for more than 35 years. His clients have included many Fortune 500 companies (including all the major automakers, Procter & Gamble, EDS, Freuhauf Corporation, Unysis, and GMAC), and also many leading training-program and training-consultation suppliers. A frequent presenter at ASTD chapter meetings in Detroit, he's also the author of several papers and professional articles on training, organizational development, and corporate communications. His groundbreaking book, The Six Pillars of Reality-Based Training, was published in 1996 jointly by HRD Press and Lakewood Publications; and his newest book, Typology for Everyone: The Secrets of Your “Core” Personality was recently published by Polymorph Publications. Ed lives with his cat, Kaiya, in the Detroit suburb of West Bloomfield. His hobbies include writing, reading, and inventing games, one of which he sold to the Selchow & Righter (Scrabble™) Company in 1980.Search for more papers by this author First published: 08 February 2007 https://doi.org/10.1002/pfi.4140400903 AboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinked InRedditWechat Volume40, Issue9October 2001Pages 7-14 RelatedInformation