The paper presents the results of the study of the use of services and technologies in distance learning for students. Particular attention is paid to the analysis of the advantages and disadvantages of using distance learning technologies that affect learning outcomes and students' satisfaction with the educational process. The work is relevant to improving the educational process by increasing the effectiveness of distance learning tools and technologies, taking into account their advantages, improving the quality characteristics of the educational process, its elements and the use of optimal technologies for both students and teachers. As part of the preparation of the work, a sociological study of 1,000 university students was conducted, in which the preferences of students in the use of distance learning services, the frequency of their use, the degree of application of such tools by teachers in the educational process were studied. The most popular digital services for distance learning were identified, including the most widely used interactive learning services. Identification of the main negative and positive aspects of distance learning in terms of students. Prospects for the use of digital services in virtual educational environments and meta-universes were shown, as well as the development of electronic didactic means for the implementation of the educational process. The results obtained during the study allow clarifying the attitude of students to distance education, assess the degree of influence of various factors on the effectiveness of distance education. The results can be used to make changes in the current educational process in terms of application or rejection of specific methods and technologies, their adaptation and improvement.
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