Transparent Evaluation Research Articles

The art of due diligence: Lessons learned from multimillion-dollar investment deals

This study explores the integral role of due diligence in multimillion-dollar investment transactions, specifically focusing on mergers and acquisitions. The research aims to elucidate how due diligence practices have evolved from traditional, checklist-based assessments to complex, multi-dimensional analyses encompassing financial, operational, and strategic considerations. This evolution reflects the increasing need for comprehensive risk management tools that enhance decision-making and safeguard investments against unforeseen challenges. The study employs a qualitative approach, examining various case studies and literature to reveal the impact of due diligence on investment outcomes and the critical elements that contribute to its effectiveness. Key findings indicate that effective due diligence practices not only mitigate risks but also facilitate post-merger integration and create value by identifying potential synergies. The incorporation of environmental, social, and governance (ESG) criteria, along with advanced technologies like artificial intelligence and data analytics, has further strengthened due diligence frameworks, enabling more precise and transparent evaluations. However, challenges remain, particularly in cross-border transactions where regulatory and cultural differences can complicate the process. The study concludes that due diligence must continuously adapt to address the demands of a dynamic investment environment. Recommendations include adopting proactive, technology-driven approaches to due diligence, integrating ESG assessments to meet stakeholder expectations, and enhancing cross-functional collaboration. This approach will enable investors to make informed, sustainable decisions aligned with long-term value creation.

Reporting Guidelines for the Early-Phase Clinical Evaluation of Applications Using Extended Reality: RATE-XR Qualitative Study Guideline.

Extended reality (XR), encompassing technologies such as virtual reality, augmented reality, and mixed reality, has rapidly gained prominence in health care. However, existing XR research often lacks rigor, proper controls, and standardization. To address this and to enhance the transparency and quality of reporting in early-phase clinical evaluations of XR applications, we present the "Reporting for the early-phase clinical evaluation of applications using extended reality" (RATE-XR) guideline. We conducted a 2-round modified Delphi process involving experts from diverse stakeholder categories, and the RATE-XR is therefore the result of a consensus-based, multistakeholder effort. The guideline comprises 17 XR-specific (composed of 18 subitems) and 14 generic reporting items, each with a complementary Explanation & Elaboration section. The items encompass critical aspects of XR research, from clinical utility and safety to human factors and ethics. By offering a comprehensive checklist for reporting, the RATE-XR guideline facilitates robust assessment and replication of early-stage clinical XR studies. It underscores the need for transparency, patient-centeredness, and balanced evaluation of the applications of XR in health care. By providing an actionable checklist of minimal reporting items, this guideline will facilitate the responsible development and integration of XR technologies into health care and related fields.

Degrees of Freedom: Rethinking Higher Education Credentials in South Africa

The shifting landscape of higher education and the labour market has necessitated re-evaluating conventional degree programmes, leading to an exploration of macro-credentialing as a link between university offerings and industry requirements. This paper examines the traditional dominance of the degree and the concurrent rise of strategic partnerships between higher education institutions and businesses, with the goal of developing credentials more closely aligned with the dynamic needs of the modern workforce. Traditionally, university degrees have been viewed as the bedrock of educational achievement and a prerequisite for professional success. However, rapid technological advancements and changing economic demands have exposed limitations in the degree model, particularly its often inflexible curriculum and lengthy completion time. Consequently, there is growing interest, especially within Private higher education, in macro-credentialing, which encompasses an array of non-degree awards that can be directly linked to specific skill sets and employment opportunities. Through qualitative analysis of partnership models across diverse industries and countries, this study identifies core elements contributing to the successful integration of macro-credentials into educational and professional spheres. These elements include co-creating curricula (between industry and the university), shared governance structures between educational and corporate entities, and robust assessment methodologies that validate learner competencies consistent with industry standards. Additionally, the study explores potential challenges and resistance within academia and industry, including credential recognition issues, balancing theoretical knowledge versus practical skills, and economic impacts on traditional degree pathways. It proposes strategic approaches to mitigate these challenges, emphasising the importance of transparency, stakeholder engagement, and continuous evaluation. The incorporation of macro-credentialing via university (both public and private), TVET college and Community College - Business partnerships possesses considerable potential to tackle future student discipline trajectories, the dire unemployment of South African youth and the growing needs of upskilling via life-long learning. It demands continuous innovation in educational models to guarantee they promote individual career achievements and societal progress in an increasingly intricate global economy. This paradigm transition from the conventional degree to a more adaptable, competency-based credentialing structure signifies a crucial development in matching education and industry.

Leveraging Multi-Source Data for the Trustworthy Evaluation of the Vibrancy of Child-Friendly Cities: A Case Study of Tianjin, China

The vitality of a city is shaped by its social structure, environmental quality, and spatial form, with child-friendliness being an essential component of urban vitality. While there are numerous qualitative studies on the relationship between child-friendliness and various indicators of urban vitality, quantitative research remains relatively scarce, leading to a lack of sufficient objective and trustworthy data to guide urban planning and the development of child-friendly cities. This paper presents an analytical framework, using Heping District in Tianjin, China, as a case study. It defines four main indicators—social vitality, environmental vitality, spatial vitality, and urban scene perception—for a trustworthy and transparent quantitative evaluation. The study integrates multi-source data, including primary education (POI) data, street view image (SVI) data, spatiotemporal big data, normalized difference vegetation index (NDVI), and large visual language models (LVLMs) for the trustworthy analysis. These data are visualized using corresponding big data and weighted analysis methods, ensuring transparent and accurate assessments of the child-friendliness of urban blocks. This research introduces an innovative and trustworthy method for evaluating the child-friendliness of urban blocks, addressing gaps in the quantitative theory of child-friendliness in urban planning. It also provides a practical and reliable tool for urban planners, offering a solid theoretical foundation to create environments that better meet the needs of children in a trustworthy manner.

Advancing optical transparency in 3D‐printed PLA parts using chemical post‐processing

AbstractFused filament fabrication (FFF) is an increasingly popular three‐dimensional (3D) printing technology known for its ability to produce complex 3D models at a low‐cost using polymer materials. Despite its advantages, the poor surface finish and high layer resolution in FFF‐printed parts have hindered its wider adoption, particularly for applications requiring high transparency. Thus, the current study investigates the transparency evaluation of chemically post‐processed 3D‐printed transparent polylactic acid (PLA) parts, focusing on enhancing optical transparency. Fused Filament Fabrication was employed to produce transparent parts made from PLA filament, which were subsequently treated at various time settings using various solvents, including tetrahydrofuran (THF), chloroform or trichloromethane (TCM), and ethyl acetate (EA). This study examines the impact of chemical post‐processing on the surface roughness, transparency, mechanical properties, and dimensional accuracy of solvent treated parts. It has been found that the THF solvent with 40 s of immersion time resulted in a maximum transmittance of 74.66% and minimum surface roughness of 1.777 μm. Based on this finding a case study was also conducted to apply the findings of the current investigation to a practical application. The findings highlight the potential of chemical‐based post‐processing techniques to improve the optical properties of 3D printed PLA, offering a promising approach for applications in optics, medical devices, and consumer goods requiring transparent components.Highlights Effect of chemical post‐processing on 3D‐printed PLA parts was investigated. Tetrahydrofuran, chloroform, and ethyl acetate were used as solvents. Surface roughness, transparency, hardness, and dimensional accuracy were analyzed. Reported a maximum transmittance of 74.66% and minimum surface roughness of 1.777 μm.

Navigating complexity: an evaluation framework for assessing co-creation in public health

Abstract Background Co-creation aims to democratize research and bridge the gap between research and practice. Key characteristics like empowerment and meaningful participation shape sustainable outcomes. However, existing frameworks like Arnstein’s Ladder of Citizen Participation broadly overlook individual method contributions. This study aims to address this gap by creating and validating a framework for intrinsic evaluation, guiding stakeholders and researchers in genuine co-creation of public health interventions. Methods We systematically screened and extracted frameworks aligned with five key co-creation characteristics to identify and evaluate methods. Through iterative testing, we identified key features for distinguishing methods and integrated them into a novel framework. Co-creation experts validated and refined this framework using the closed card sort method, qualitative assessment, and group discussions. Results The Co-Creation Rainbow framework includes key features from 20 existing frameworks, with an Individual-to-Collective Continuum, five sections (Informing, Understanding, Stimulating, Collaborating, and Collective Decision-making), and three overarching themes (Engage, Participate, and Empower). Analysis showed successful categorization of 436 methods and revealed a significant disparity in co-creation practices between researchers and practitioners. Conclusions The Co-Creation Rainbow framework provides a structured approach to evaluating and reporting co-creation processes. Acknowledging co-creation’s diversity, the framework aids in tailoring approaches for meaningful participation. By offering a unified language for diverse co-creation methods, the framework also facilitates transparent evaluation, enhancing the reliability and reproducibility of co-created public health interventions. Key messages • Employing a universal language across diverse co-creation methods is pivotal in fostering transparent evaluation, thereby bolstering the reliability of co-created public health interventions. • Effective collaboration of key stakeholders necessitates the use of suitable methods. By integrating diverse perspectives, public health interventions gain relevance, efficacy, and sustainability.

Beyond Words: Enhancing Clinical Guideline Comprehension With Icons.

The Grading Recommendations, Assessment, Development, and Evaluations (GRADE) framework is widely applied in clinical guidelines to facilitate transparent evidence evaluation. While developing Infectious Diseases Society of America (IDSA) guidelines on the management of patients with coronavirus disease 2019 (COVID-19), panel members suggested developing and implementing a visual aid to enable quicker identification of key information by providers at bedside seeking guidance. We conducted a mixed-methods study evaluating the usability of a newly designed infographic/icon using a survey and focus groups. The survey incorporated a simulated COVID-19 IDSA guideline with and without the icon, followed by comprehension questions. Focus group discussions provided qualitative feedback on the GRADE methodology and icon usability. The survey was returned by 289 health care providers. There was no statistical difference in the correct response rates between icon-aided and non-icon-aided guideline questions (McNemar's chi-square test, P > .1 for both questions). Interactions with the icon notably increased the time taken and number of clicks required to respond to the first question (Wilcoxon signed-rank test, P < .01). In contrast, response time did not differ between versions for the second question (P = .38). Most subjects (85%) indicated that the icon improved the readability of the guidelines. A focus group follow-up suggested alternative designs for the icon. This study highlights the promise of iconography in clinical guidelines, although the specific icons tested did not measurably improve usability metrics. Future research should focus on icon design and testing within a formal usability framework, considering the impact of GRADE language on user experience.

Evolution of Algorithms and Applications for Unmanned Surface Vehicles in the Context of Small Craft: A Systematic Review

The development of autonomous vessels and unmanned surface vehicles (USVs) has generated great interest in the scientific community due to their potential and advantages for use in various environments and applications. Several literature review papers have been produced from different perspectives, contributing to a better understanding of the topic and to the analysis of advances, challenges, and trends. We hypothesize that the greatest attention has been focused on the development of high-impact applications in the maritime sector. Additionally, we depart from the need to investigate the potential and advances of USVs in fluvial environments, which involve particular operating conditions, where there are different socio-environmental conditions and restrictions in terms of access to conventional energy sources and communication systems. In this sense, the main objective of this work is to study USVs in the particular context of small craft. The search for records was conducted in Scopus and Web of Science databases, covering studies published from 2000 to 16 May 2024. The methodology employed was based on the PRISMA 2020 guidelines, which is a widely recognized protocol that ensures quality and rigor in systematic reviews and bibliometric analyses. To optimize the data collection and selection process, the semaphore technique was additionally implemented, allowing for an efficient categorization of the studies found. This combined methodological approach facilitated a systematic and transparent evaluation of the literature. This study was developed based on three research questions about the evolution of research topics, areas of application, and types of algorithms related to USVs. The study of the evolution of works on USVs was carried out based on the results of the meta-analysis generated with the Bibliometrix tool. The study of applications and developments was carried out based on information obtained from the papers for six study categories: application environment, level of autonomy, application area, algorithm typology, methods, and electronic devices used. For each of the 387 papers identified in the databases, labeling was performed for the 359 screened papers with six study categories according to the availability of information in the title and abstract. In the categories application sector, autonomy level, application area and algorithm type/task, it was identified that most studies are oriented toward the maritime sector, the developments to achieve full autonomy for USVs, the development of designs or algorithms at the modeling and simulation level, and the development and implementation of algorithms for the GNC subsystems. Nevertheless, this research has revealed a much wider range of environments and applications beyond maritime, military, and commercial sectors. In addition, from the mapping of the types of algorithms used in the GNC architecture, the study provides information that can be used to guide the design of the subsystems that enable USV autonomy for civilian use in restricted environments.

FOBICS: Assessing project security level through a metrics framework that evaluates DevSecOps performance

Context:In today’s software development landscape, the DevSecOps approach has gained traction due to its focus on the software development process and bolstering security measures in projects, a task in light of the ever-evolving cybersecurity threats. Objective:This study aims to address the lack of metrics for quantitatively assessing its efficacy from both security and business logic perspectives. Methods:To tackle this issue, the research introduces the Framework of Business Index Concerning Security (FOBICS), a set of metrics designed to enable transparent evaluations of project security. FOBICS considers various perspectives relevant to DevSecOps practices. It includes factors such as project duration and financial outcomes, making it appealing for implementation in business settings. Results:The effectiveness of FOBICS is validated theoretically and empirically via its application in two real-world projects: the results from these implementations show a correlation between FOBICS metrics and the security strategies employed as the development methodologies adopted by diverse teams throughout the projects. Conclusion:Hence, FOBICS emerges as a tool for assessing and continuously monitoring project security, offering insights into areas of strength and areas that may require enhancement. FOBICS is shown to be effective in assessing the level of DevSecOps implementation. The ease of calculating FOBICS metrics makes them easily interpretable and continuously verifiable. Moreover, FOBICS summarizes most of the other quantitative and qualitative metrics in the literature.

Impact of Servitization on Employee Satisfaction with Performance Evaluation Systems: A Case Study of China’s New Energy Sector Amid Power Market Reforms

This study investigates the mechanisms by which service-oriented transformation affects employee satisfaction with performance evaluation systems within the context of China’s electricity market reform. Using CGN New Energy’s Guangxi Branch as a case study and applying the grounded theory method, the research systematically analyzes employees’ perceptions of fairness, transparency, and career development during the transition from a product-oriented to a service-oriented model, based on in-depth interviews and surveys. The findings reveal that while servitization enhances employee skill development and career satisfaction, it also introduces challenges, such as increased work pressure and the demand for more transparent performance evaluation systems. This study provides valuable insights into optimizing management practices and performance evaluation systems in renewable energy companies, contributing both theoretically and practically to the literature on organizational transformation in the energy sector. These conclusions are not only significant for Chinese enterprises but also offer important reference points for global energy companies undergoing similar transitions.

Evaluating the Impact of Mini-Competition on Pharmaceutical Procurement: Challenges, Risks, and Regulatory Implications in Indonesia

This study evaluates the impact of the mini-competition method in pharmaceutical procurement in Indonesia, focusing on its challenges, risks, and regulatory implications. Mini-competition, a procurement method designed to promote competitive pricing in e-purchasing, has been introduced to streamline the procurement process, especially for essential goods such as pharmaceuticals. However, this method faces legal and practical challenges, including risks of fraud, reduced competition, collusion, and issues concerning product quality and innovation. The legal framework governing mini competition, including Presidential Regulation No. 12 of 2021, is analyzed to identify potential weaknesses in ensuring transparency and accountability. The research also includes a case study of pharmaceutical product procurement, highlighting the significant price reductions resulting from mini competition but revealing adverse effects on industry sustainability. The analysis of the cost structure of pharmaceutical companies shows that continued price reductions may force companies to cease operations due to unprofitability. Drawing on international case studies, this study concludes that while mini competition can lower procurement costs, it also poses significant risks to product quality, innovation, and market competition. Traditional tender methods are proposed as a more balanced and sustainable approach for pharmaceutical procurement, emphasizing the need for transparent and comprehensive evaluation criteria.

Dinamika Hukum Administrasi Negara Terhadap Mekanisme Kontinuitas Kebijakan di Masa Peralihan Kekuasaan Presiden

Transitions of presidential powers often create policy uncertainty, which can disrupt the stability of the administration of government and violate the principle of legal certainty. State administrative law, as the main instrument in maintaining policy stability, has not been fully effective in ensuring policy continuity in Indonesia during the transition of power. The study aims to analyze the role of state administrative law in maintaining the continuity of public policy during the presidential transition of power. Using normative legal research methods, the study analyzed various regulations, such as Law Number 30 of 2014 on Government Administration, as well as conducting comparative studies with administrative legal systems in the United States and Germany. The results show that, despite efforts to provide a clear legal foundation for policy continuity, implementation on the ground is still weak, especially in terms of oversight and policy evaluation procedures. Countries such as the United States and Germany have succeeded in creating systems that allow policy continuity during the transition of power through stronger oversight mechanisms and transparent evaluations. The implication of this study is the need to reform administrative law in Indonesia, by adding more specific regulations to ensure policy stability and protect public interests during the transition of power.

An assessment framework for smart and sustainable housing for older adults using analytic hierarchy process (AHP)

IntroductionWhile there is a call for smart and sustainable housing in general and for older adults in particular, little attention is paid to identifying the determinants of such housing and their extent of influence on the quality of life (QoL) of older adults. This study addresses the above gap by re-defining the criteria for house quality assessment, taking into account new needs of older inhabitants, while concerning digital assistive technologies.MethodsThis research uses various methods to identify and validate housing-related criteria and metrics, resulting in a transparent multi-criteria evaluation framework that accounts for the spatial needs of older adults. These include recommendations for multi-criteria decision-making method (MCDM/A), expert workshop to develop new metrics and validate sub-criteria, expert survey to prioritize criteria and sub-criteria and interviews with three employees in the construction-services sector in the Netherlands, to gain knowledge on smart and healthy environments.Results and DiscussionThe results show that age-friendliness of housing function is the most significant criterion, while availability of housing modifications for seniors most important sub-criterion. Our findings can benefit architects in designing improved age- friendly spaces, older adults in evaluating their dwellings and researchers from the field of architecture in selecting most relevant method for their study.

Fabrication of transparent silica glass and evaluation of silica particle dispersibility in silica slurries based on the solubility parameters of the slurry components

Silica particles were dispersed in 11 acrylic monomers at various concentrations. The dispersibility of the silica particles was evaluated based on the viscosity of the slurry. Furthermore, the relationship between the viscosity of the slurry and the solubility parameters (SPs) of the silica particles and acrylic monomers was investigated. When the SPs of the silica particles and acrylic monomers were close, the viscosity of the silica slurry decreased and high concentrations of the silica particles could be dispersed in the acrylic monomers. Therefore, SP can be used for predicting the dispersibility of silica particles. The prepared slurry was then used to fabricate sintered silica glass. Silica slurry was cured through photopolymerization to obtain a green body, which was then heat-treated at 850 °C in air atmosphere and sintered at 1710 °C under vacuum to obtain sintered silica glass. Transparent sintered silica glass with no cracks was obtained using 4-hydroxybutyl acrylate, which has a similar SP to that of silica particles, as a solvent. The obtained sintered silica glass exhibited a transmittance of 92 % at a wavelength of 400 nm. In the ultraviolet region, light absorption originated from two-coordinated Si in the glass. The absorption spectrum in the infrared region showed an extremely low peak of the SiOH group, indicating that low-OH silica glass was obtained. Thus, this study provides a new method for fabricating silica glass and provides a method of selecting solvents for the slurries used in powder sintering.

Enhancing localisation in public procurements: A framework for evaluating suppliers' capabilities

This study investigates a framework for assessing suppliers' capabilities in public procurements to bolster localisation objectives. The study utilises the Action Design Research (ADR) methodology, combining the strengths of Action Research and Design Science, to examine the 'Ten Products Group' initiative within Iran's oil industry (2014–2023). This approach allows for the investigation of an applied problem within its specific contextual framework. The research highlights the importance of a comprehensive capability evaluation framework that includes qualitative assessments of suppliers' organisational, technological, and manufacturing capabilities. The framework incorporates both self-reporting and independent outside evaluation, enabling the inclusion of competent participants in public procurements and aligning contractual duties with the objective of localisation.The study emphasises the need for a transparent and thorough capability evaluation framework, contributing to the development of local industries and economic growth in situations where suppliers lack necessary capabilities. It suggests that a well-designed capability evaluation framework can facilitate the growth of local industries through public procurements, enabling the inclusion of competent suppliers and supporting economic development. The study's limitations include its focus on the context of localisation in public procurement and the potential challenges associated with implementing the proposed capability evaluation framework in practice.

Inventory Accounting Practices and Their Role in Financial Performance Evaluation

Inventory is a crucial asset for businesses, directly affecting their financial performance. However, despite its significance, many businesses struggle to implement inventory accounting practices in line with established standards. This study addresses the knowledge gap concerning the application of inventory accounting according to PSAK 14, focusing on Central Development Stores. The research employs a descriptive qualitative approach, gathering both primary and secondary data through interviews, documentation, and literature study. The findings reveal that the store employs a periodic physical inventory system and utilizes the FIFO (First In First Out) method for inventory valuation. The analysis indicates a partial compliance with PSAK 14, with a checklist percentage of 60%, highlighting areas for improvement. A notable discovery is that the store has not yet prepared financial statements, which could significantly impact its financial management practices. The novelty of this research lies in its practical evaluation of the implementation of PSAK 14 within a real business context, offering insights into common challenges. Implications suggest the necessity for the store to enhance its accounting practices to fully comply with PSAK 14, thus improving financial transparency and performance evaluation. Highlights: Partial Compliance: The store's accounting meets 60% of PSAK 14 requirements. Inventory Method: Uses Periodic system and FIFO for inventory valuation. Financial Reporting Gap: The store has not prepared financial statements yet. Keywords: Inventory, PSAK 14, Financial Performance, Inventory Valuation, Accounting Practices

Advertising and creativity in award ceremonies: the challenge of transparent evaluation

Advertising and creativity in award ceremonies: the challenge of transparent evaluation

Enhancing Economic and Legal Frameworks for Artificial Intelligence Technologies in Remote Education

In essence, enhancing economic and legal frameworks for artificial intelligence technologies in remote education is a multifaceted endeavor that requires concerted efforts from all stakeholders. By focusing on educator training, equitable access, adaptable legal regulations, ethical development practices, sustainable economic models, international collaboration, private sector involvement, public transparency, and continuous evaluation, we can create an educational environment where artificial intelligence serves as a powerful tool for learning. Such an environment not only improves educational outcomes but also prepares students to navigate and contribute to a world increasingly shaped by advanced technologies. This paper explores vital improvements in the economic and legal frameworks governing the application of artificial intelligence technologies within distance learning. The focus of the study is on how these regulations are shaped and implemented. The main objective is to develop a methodological approach that enhances these frameworks. The research utilizes the IDEF0 methodology to propose a functional model that refines the economic and legal controls of artificial intelligence use in remote education settings. Innovations within the IDEF0 model segments are discussed, aiming to bolster these frameworks effectively. Future research directions are suggested, including the integration of socio-psychological factors.

Analysis of the Performance Allowance System in Improving Employee Performance

This study investigates the effectiveness of the performance allowance system at PD. BPR Bahteramas Konawe in improving employee performance. The research explores the roles of transparency, fairness, and flexibility within the system and assesses its impact on employee motivation and productivity. The main issue addressed is identifying the key factors that influence the relationship between the allowance system and the achievement of organizational goals. The purpose of this research is to provide management with recommendations to refine the performance allowance system, enabling the company to achieve its strategic objectives and enhance its competitiveness in the financial sector. The study uses descriptive qualitative analysis with interviews as the primary data collection tool. The analysis focuses on important themes gathered from insights provided by the Chief Executive Officer, Operations Manager, and staff from various divisions. The findings reveal that the performance allowance system significantly enhances employee performance by offering both financial and non-financial incentives that recognize individual contributions. Success depends on setting clear targets, maintaining transparent evaluations, and utilizing technology for accurate assessments

PENGARUH PENERAPAN MANAJEMEN KINERJA TERHADAP PENCAPAIAN TARGET PEKERJA KONTRAK BBOP (BRILIAN BANKING OFFICER PROGRAM) JABATAN JUNIOR ASSOCIATE MANTRI PADA PT BANK RAKYAT INDONESIA (PERSERO) TBK REGIONAL OFFICE SURABAYA

The study aims to determine the Effect Of Performance Management Implementation On The Achievement Of BBOP (Brilliant Banking Officer Program) Contract Worker Target For the Junior Associate Mantri Position At Pt Bank Rakyat Indonesia (Persero) Tbk Regional Office Surabaya. Using a qualitative method with a primary data approach obtained from the BBOP Mantri Evaluation data per period. The results of the study indicate that there is a significant influence between the implementation of performance management and the achievement of worker targets, with clear goal setting, periodic feedback, and transparent performance evaluation, proven to be able to increase worker productivity and capability. This study concludes that the implementation of effective performance management is an important factor in achieving BBOP contract worker targets at PT Bank Rakyat Indonesia (Persero) Tbk Regional Office Surabaya. The recommendation from this study is for the company to continue to improve and optimize the performance management system to ensure that contract worker performance continues to increase and company targets are achieved.