Training Institutions Research Articles

The Influence of Offering Equity, Brand Equity, and Relationship Equity on Customer Satisfaction and Customer Loyalty

The rapid growth of the information technology industry has driven the demand for high-quality IT training. Intensive bootcamp IT programs have increasingly become the primary choice for individuals seeking to enter this industry. Through effective IT bootcamps, individuals can acquire skills that align with the rapidly evolving job market demands, while organizations can attract digitally skilled talent ready to face the challenges of Industry 4.0. As the demand for IT training increases, so does the number of IT bootcamps offering a variety of educational products to meet labor market needs. One of the prominent providers is Hacktiv8 Indonesia. Since its establishment in 2016, Hacktiv8 has faced numerous challenges, one of which is maintaining customer engagement to ensure continued use of its services. This research aims to analyze the influence of Offering Equity, Brand Equity, and Relationship Equity on Customer Satisfaction and Customer Loyalty among participants in Hacktiv8 Indonesia’s IT Bootcamp, with a focus on a case study of Hacktiv8. The research method used is Structural Equation Modeling-Partial Least Squares (SEM-PLS), and the data was collected through an online survey of 150 participants who are currently enrolled or about to enroll in Hacktiv8’s IT Bootcamp. The analysis results are expected to provide better insights into the factors affecting customer satisfaction and loyalty within the context of IT bootcamp training. The practical implications of these findings are anticipated to assist educational and training institutions in enhancing their offering strategies, brand management, and customer relationship building to improve customer satisfaction and loyalty in the future.

PENDIDIKAN BERKELANJUTAN DALAM PENINGKATAN SDM DI DESA CIBODAS KECAMATAN RUMPIN KABUPATEN BOGOR

People can take education from everywhere, such as formal education conducted in schools. Additionally, there is non-formal education, which can occur outside formal education, such as in courses, training institutions, study groups, and others. Continuous education involves activities that aim to enhance evolving knowledge in one's job or responsibilities, leadership training, and improving managerial skills to manage institutions, finances, facilities, and human resources. This community service activity took place in Cibodas Village, Rumpin District, Bogor Regency/City, with the aim of raising awareness among the community about the importance of continuous education to improve human resource quality. The low level of education (above 75% at the elementary education level) is a social problem in the village. This training include materials about continuous education, entrepreneurship, and digital promotional media as a form of continous education. The training was provided to 50 participants from the Family Welfare Empowerment (PKK) of Cibodas Village, resulting in the creation of village flagship products. Through this training, participants will become catalysts, spreading information to raise awareness in the community and improve continuous education to achieve greater well-being and quality of life.

Ableism and the discourse of risk and safety in patient-facing work-integrated learning.

In many countries, such as Canada, the USA, England, and Australia, to graduate from a regulated profession such as nursing, students must complete a set of work-integrated learning (WIL) hours and demonstrate their ability to safely perform physical skills and apply knowledge in relation to professional standards. For a disabled nursing student (DNS) undergoing training in higher education institutions (HEI), securing proper accommodations to participate effectively in WIL experiences has been difficult due to concerns related to risks to self and patient safety. This study used critical discourse analysis to investigate the framing of risk and safety in association with providing DNS with accommodation in WIL. Our data were collected from an intensive codesign (group-based discussion) session with participants (n = 16), including clinicians and DNS, from four institutions (two WIL-sites and two HEI organizations). Using an iterative thematic approach based on Foucauldian framework, our analysis revealed three ways in which health professionals discursively framed risk and safety: (a) beliefs that a lack of disclosure by disabled students decreases patient safety and indicates poor self-reflection, (b) concerns that accommodating students poses a risk to institutions offering WIL experiences and to the relationships between HEI and institutions offering WIL-sites, and (c) a framing which challenges the dominant discourse by thinking about safety and risk more expansively. Our findings suggest the first two of these framings are ableist and function to enact barriers to access for DNSs in WIL, whereas the third framing serves the goal of inclusion. Recommendations to address the current ableist discourse within the Canadian nursing context are provided, which may also be applicable across other regulated health professions.

The Cause of Student Dropout from TVET at Malaysia Industrial Training Institute

The Cause of Student Dropout from TVET at Malaysia Industrial Training Institute

GreenCompass - A self-assessment tool for fostering integration of green skills

In today's ever-evolving landscape, fostering green skills emerges as a paramount endeavour, a beacon of progress towards a green(er) future. Within this transformative journey, this paper unveils a blueprint for organizations and institutions seeking to embrace a green future. The Self-Assessment Tool, GreenCompass, emerges as a pivotal cornerstone of this research, designed to quantitatively assess the green innovation capabilities of VET organizations. This tool offers a comprehensive view of an organization's readiness and potential for fostering green skills for green innovation. The paper further unveils the insights garnered from the extensive pilot-testing of the GreenCompass across diverse geographical regions and within various types of vocational education and training institutions, validating its applicability for a broad spectrum of settings. In the last part, the paper emphasizes the creation of an environment, a nurturing environment wherein green skills can thrive. It's a conceptual framework dedicated to facilitating the growth of a sustainable and green mindset, in alignment with the evolving dynamics of the green transition. This journey underscores the significance of a comprehensive methodology, one that begins with self-assessment, evolves through empirical validation, and culminates in the establishment of an environment to nurture green innovation. Ultimately, this multifaceted approach propels organizations towards a future characterized by innovation, sustainability, and an un-wavering commitment to a greener, more eco-conscious world.

Inference and reading comprehension in university students

Purpose: The objective of this research was to determine the relationship between inference and reading comprehension. We sought to verify the relationship between inductive and deductive inferences in the comprehensive reading of Daniel Alcides Carrión National University Peru students majoring in communication and literature. Design/Methodology/Approach: The correlational-explanatory research design was used since the correlation of the study variables was sought through scientific and specifically analytical, deductive and interpretive methodology on a population of 104 and the probabilistic sample of 83 students. Similarly, a 20-item questionnaire was used through survey, observation and recording techniques to collect the information. Therefore, the research was developed using a basic quantitative approach. Findings: The result of the study allowed us to obtain a correlation coefficient of 0.215 which was positive but moderate according to Spearman's Rho statistical statistician. Conclusion: The process of inductive and deductive inferences is related to the reading comprehension of university students. Therefore, reading strategies must be implemented in university training institutions to develop inferences in a relevant way. Practical Implications: The result of the study will allow university training centers to develop the inference process in the academic training of students. Contribution to the Literature: Information is contributed about the theoretical underpinnings of inference and reading comprehension in this study.

Kolaborasi Pemerintahan untuk Meningkatkan Daya Saing Tenaga Kerja Melalui Program Handak Begawi di Kota Bontang

The Bontang City Government through the Manpower Office launched the Handak Begawi Program. The program is an effort to collaborate companies in Bontang City, vocational training centers and vocational training institutions in order to play an active role in improving the competitiveness of the workforce. This research used a qualitative approach. Data was collected by interviews, observation, and documentation. From the theory of Collaborative Governance by Anshell and Gash (2007), the results of the study are divided into four variables, namely initial conditions that have gone well, clear and consistent institutional design, but for facilitative leadership and collaboration processes are still not optimal. Supporting factors for the implementation of this government collaboration are the existence of a cooperation agreement, the existence of a vision and mission and work program in the collaboration process, trust between stakeholders, collaboration actors get the same opportunities, the decision-making process and sharing responsibilities have also been running, the provision of information data in the collaboration process has been carried out in an organized manner and according to the needs of the collaboration actors, and appropriate resources are available. Inhibiting factors occur due to the lack of socialization related to training and apprenticeship rules, less than optimal facilitative leadership, the absence of regular meetings, and the limited needs of apprentices from employers. Overall, the implementation of government collaboration in the Handak Begawi Program has gone well in accordance with the success factors described by De Seve in government collaboration.

Advancing SDGs and performance management strategies for security personnel in higher education

Orientation: Performance management aligns individual and organisational goals, enhancing employee motivation, sustaining organisational success.Research purpose: The study aimed to investigate challenges experienced by security managers with performance management systems in a tertiary institution in Durban, South Africa.Motivation for the study: Understanding challenges delivers insights to advance organisational effectiveness, support sustainable development, and enhance human resources (HR) practices in the higher education security sector.Research approach/design and method: A qualitative approach was used. Twelve security managers were purposively selected for semi-structured interviews. Data were analysed using thematic analysis and NVivo software.Main findings: The study identified three challenges, namely inadequate training, education, development and communication, technological barriers and low computer literacy, limited resource allocation, inconsistent rewards, and a lack of transparency. These challenges were found to hinder performance management system application, reducing employee engagement and productivity.Practical/managerial implications: The study recommends the institution increase adult basic education and training in technological skills and literacy. Enhancing feedback mechanisms, conducting performance needs assessments, and implementing fair reward strategies may improve sustainable development of performance management practices.Contribution/value-add: The study advocates for practical strategies in response to the challenges faced by security managers to enhance performance aligned with sustainable development goals 4 (quality education), 8 (decent work and economic growth), 10 (reduced inequalities) and 16 (peace, justice and strong institutions), contributing to sustainable HR, embracing contextualised performance management application in developing countries.

Students’ Perceptions Regarding the Role of Technical Education and Vocational Training Institutes in Uplifting their Computer Competency in City, Faisalabad

Technical education is crucial for Pakistan's economic progress, providing earning skills and employment opportunities. However, many people focus on earning degrees instead of focusing on technical education. A study was conducted at two female TEVTA public educational institutes in Faisalabad, focusing on computer appliance courses. The study found that vocational educational institutes improve skills through learning by doing with, while technological gadgets are the second-ranking skill. Basic level courses are the third-ranking skill. Technical and vocational institutes play a significant role in developing students' confidence and changing their lives. The study suggests that high authorities should manage educational resources in these institutes to improve the educational quality. The study highlights the need for higher authorities to address the lack of interest in technical education among head teachers and students.

An Assessment of the Administration of Teaching Practice in a Teacher Training Institution of Zimbabwe

This study sought to assess the administration of teaching practice in a primary education teacher training institution in Zimbabwe. The chosen population consisted of lecturers, school mentors and student teachers. Convenience sampling was used to select primary schools in Gwanda town. These were four in total. From these, purposive sampling was used to select heads of schools, teachers who were student-teacher mentors and student teachers who were in teaching practice. There were twelve teachers in total, and there were twelve student teachers. Purposive sampling was also applied to select lecturers who manned the chosen institution's teaching practice department. Semi-structured interviews were used to collect data from the heads of schools and lecturers, while focus group discussion guides were used to gather data from teachers and student teachers, respectively. As one of the core findings, it unveiled that some students went for teaching practice inadequately prepared to meet associated demands. Furthermore, some mentors seemed burdened by constantly supervising the student teachers while at the same time executing other school duties done by other teachers who were not mentors. Based on these, the study recommends intensification of the assessment of the readiness of student teachers to engage in the teaching practice exercise before the institution releases them to schools. In addition, teachers who are assigned the role of student-teacher mentorship should be relieved of other school duties as this might enhance their commitment to student-teacher development.

Research on the Decision-Making Mechanism of Human Capital Investment in the Behavior of “Returning to School for a Master Degree”—An Interview Analysis Based on Grounded Theory

Currently, it has become increasingly common for individuals engaged in social work to pursue a Master’s degree as part of their professional development. Following the qualitative research approach of grounded theory, this study conducted in-depth interviews with six graduate students majoring in education from local universities and performed a three-level coding analysis on the collected data. The motivations behind social candidates’ pursuit of a Master’s degree are primarily driven by material needs, spiritual aspirations, and other factors. Drawing upon the human capital theory, this study examines the investment decision-making behavior of this particular cohort. The decision mechanism underlying this behavior is as follows: the anticipated income level associated with a master’s degree surpasses the current income level; the expected return on investment outweighs the investment cost; while human capital investment in graduate school entails minimal risk, its return rate exceeds that of other investments; substantial hidden benefits are derived from investing in human capital. The research findings can serve as a valuable reference for the reform and adjustment of graduate enrollment and training in higher education institutions.

Machine-Learning Model for Program Selection in Technical and Vocational Educational Training (TVET) in Kenya

This study presents a novel machine learning model to improve program selection processes within Kenya’s Technical and Vocational Educational Training (TVET) institutions. With the increasing demand for vocational education driven by Kenya’s Vision 2030, there is a critical need for systems that align students’ skills and career aspirations with suitable educational programs. We used data from 1,500 current students and alumni students in Nairobi, Kisumu, and Mombasa cities to develop the model. The model uses a Random Forest algorithm to analyze inputs such as Kenya Certificate of Secondary Education grades, personality traits based on the Holland Code, and gender. The proposed model achieved an accuracy of 87 % with alumni data and 83% with current students' data, proving its potential to significantly affect educational outcomes by providing data-driven, personalized program recommendations in Technical and Vocational Educational Training (TVET) institutions in Kenya. The developed method can be extended and used for different educational institutions in Kenya.

Extent of Use of Virtual Field Trips in Instruction of History and Government Among Secondary Schools in Murang’a County, Kenya

The use of field trips for instruction has been limited by the cost of trips, logistical planning, time taken in traveling, and learners’ safety concerns. This has led to the adoption of Virtual Field Trips (VFTs) that offer opportunities for learners to virtually visit historical sites for learning. However, the utilization of VFTs in teaching and learning History and Government in secondary schools has not been sufficiently researched and documented in Kenya thus the essence of the study. The study was guided by Technological, Pedagogical, and Content Knowledge Theory (TPACK) and adopted a Quasi-Experimental Design targeting thirty-five public sub-county secondary schools. Schools and teachers were purposively sampled while learners were randomly selected. A sample size of 372 respondents took part in the study. Learners’ questionnaires, interview schedules for teachers, and classroom observation schedules were used to collect data. The study found that majority of teachers and learners were not aware of the use of VFTs for teaching and learning. Further, even after training, teachers were not able to effectively use VFTs in instruction. Against these findings, this study recommended that the Ministry of Education and Teachers Service Commission should team up and organize training for teachers to equip them with ICT skills for preparation and use of VFTs for teaching and learning. Also, teacher training institutions should endeavor to equip teacher trainees with ICT skills to exploit VFTs in their specific teaching-learning areas.

Effect of utilization of VFTs on teaching and learning History and Government in Murang’a County in Kenya

The adoption of Virtual Field Trips (VFTs) as a teaching method has provided opportunities for learners to virtually visit historical sites for learning. However, the effects of utilization of VFTs in instruction on students' performance in History and Government had not been sufficiently researched and documented in Kenya. Therefore, the essence the study was to establish how use of VFTs in teaching and learning affects learners' academic performance in History and Government in Murang’a County in Kenya. The study was guided by Technological, Pedagogical, and Content Knowledge Theory and adopted a Quasi-Experimental Design targeting 35 public sub-county secondary schools with a target population of 3,329 respondents. Schools and teachers were purposively sampled while learners were randomly selected. A sample size of 372 respondents made up of teachers and form one learners of History and Government took part in the study. Research instruments used were learners’ questionnaires, interview schedules for teachers, History and Government Assessment Tests, and classroom observation schedules. Piloting was done on all research instruments and reliability accepted r=0.657. Statistical Package for Social Sciences (SPSS) was used to analyze data for descriptive and inferential statistics. The study found that use of VFTs significantly affected learners' academic performance at t (365) = 15.50, p=0.00. The study recommended teacher training institutions to equip teacher trainees with skills to exploit VFTs in teaching. A VFT teaching guideline was developed to assist teachers in preparation and use of VFTs for instructional purposes to improve teaching and learning for better academic performance.

Expanding data resources beyond “health care”: exploring options and implications

BackgroundPopulation data science has a long history with health care data. Some data centres are expanding to include “health-related” data, including information on other publicly funded services (e.g. education, income and housing supports), and systems (e.g. criminal justice, children in care). We describe what enabled this expansion through three examples from Health Data Research Network Canada. MethodsHDRN Canada members include data centres that provide access to linkable data sets for approved research projects. We use case studies to identify similarities, differences, and lessons learned from the process of expansion in the provinces of Manitoba, New Brunswick and British Columbia. ResultsThe Manitoba Centre for Health Policy has 30+ years of experience with linked data, with a consistent focus on population health. Data sets expanded incrementally, through partnerships across government agencies. Population Data BC has a nearly 30-year history, with recent expansion to health-related data through partnership with a program of one government ministry that operates under distinct legislative authority. The New Brunswick Institute for Research, Data and Training is newer, and helped advocate for legislation changes that enabled an expanded set of linked data to be made available for research. All embed Five Safes principles, and commitments to inclusion, diversity, equity and accessibility and Indigenous data sovereignty in data governance. ConclusionA greater variety of data enables research to answer complex research questions. This kind of expansion can be accomplished through different mechanisms, but in all cases requires attention to ethical and legal principles of population data science.

PHYSIOLOGICAL RESPONSES OF CANE RATS SOURCED FROM THREE WEST AFRICAN COUNTRIES DURING THE WET SEASON IN HUMID TROPICAL ENVIRONMENT

The study was conducted to determine the physiological responses of cane rats during the wet season in the humid tropical environment. The study was carried out at the cane rat unit over a period of 8 weeks between the months of March and April at the Institute of Agricultural Research and Training, Moor plantation, Ibadan, Oyo State. A total of 12 cane rats sourced from Togo, Benin and Ghana were used for the study. The rats were housed in tier hutches provided with compounded feed and grasses containing crude protein 18%, metabolizable energy 2450 kcal/kg and grasses, which included elephant grass (Pennisetum purpureum) and Guinea grass (Panicum maximum). Each cane rat was weighed weekly and at the end of the experiment the body weight gain was calculated. The rectal temperature was measured weekly using a digital clinical thermometer and head temperature using the infrared thermometer. Respiratory rate was determined by visually counting the movement of the flanks using a stopwatch. Data was analyzed by using ANOVA and means were separated by using Duncan multiple range test. No significant difference in the values obtained from the respiratory rate of the cane rats from the different locations. Same trend was followed for the head and rectal temperature, values obtained fell within the normal range of value for rabbits. Body weight gain of the cane rats were similar. It was concluded from all the parameters taken, that cane rats from the different locations were well adapted to the environment during the wet season.

The employment, retention and exit of public school teachers in New Brunswick, Canada: an analysis using linked administrative data

ObjectiveAs in many jurisdictions, New Brunswick (Canada) is facing increasing shortages of K-12 school teachers as retirements loom at the same time that the school age population of NB continues to exceed long term trends. The purpose of this retrospective study is to analyze the recruitment, retention and exit decisions of teachers in the NB public education system in order to support ongoing planning around teacher staffing. ApproachThe analysis uses a unique linked administrative data combining province-wide individual-level teacher employment data, immigration records, university graduation data and public health insurance registration on NB teachers and individuals who obtained a B.Ed. degree in NB. Data are accessed through the secure facilities of the NB Institute for Research, Data and Training. The analysis includes both descriptive statistics and econometric methods appropriate to the particular outcomes of interest. ResultsThe analysis will present results on three types of labour market transitions: 1) from NB university education to employment as a NB teacher. 2) exits from employment as a teacher, including both retirement and pre-retirement exits, and 3) decisions of ex-teachers about remaining in NB. The potential effects of a range of demographic, geographic and system-level factors on these outcomes are considered. Conclusions and ImplicationResults from the analysis of entry to and exit from K-12 teaching in NB will be vital to human resource planning for a province dealing with looming retirements, growing labour shortages and an increasing population. Future work will consider subject-specific teacher shortages in critical fields like STEM.

Exploring clinical practice education for student midwives: Hospital and community opportunities and challenges

Understanding the experiences of student midwives during clinical training is crucial amid evolving midwifery practices in the Philippines. This training is a vital component of their education, offering real-world experience in hospital and community settings. Although existing literature covers various aspects of midwifery training, detailed accounts of the specific challenges and opportunities faced by Filipino student midwives are limited. This study explores the experiences of student midwives across different levels of training in public and private institutions, focusing on the opportunities and challenges they encountered. A qualitative descriptive research design was conducted with 26 purposively selected student midwives. Data collected through in-depth interviews were analyzed to identify recurring themes. Key themes included the importance of a supportive learning environment, exposure to diverse cases, and the acquisition of practical skills. Challenges such as hierarchical barriers and communication challenges, role confusion, resource limitations and adaptation struggles, balancing autonomy and supervision, emotional toll of challenging situations and limited community experiences were highlighted. The findings stress the need for a more supportive and resourceful training environment. Addressing these challenges through targeted interventions could enhance the learning experience and better prepare student midwives for their professional roles. Collaborative efforts with other healthcare professionals and continuous learning opportunities are also essential for their development. This study offers valuable insights for educators and healthcare institutions to optimize midwifery training programs, ultimately fostering the holistic growth of future midwives.

Exposure to entrepreneurship education interventions reveal improvements to vocational entrepreneurial intent: a two-wave longitudinal study

The education sector has witnessed a growing recognition of the interdisciplinary nature of entrepreneurship education (EE), which has expanded beyond its traditional focus on business students. While higher education institutions have gained significant prominence in EE, little is known about the effects of EE in technical vocational education and training (TVET) institutions. This study aimed to examine the impact of EE on the entrepreneurial intentions (EI), attitudes towards business (ATB) creation, subjective norms (SN), and perceived behavioral control (PBC) of vocational students, grounded in the theory of planned behavior. Adopting a Two-Wave Longitudinal design, the study was conducted on a sample of 128 TVET students who underwent an intensive six-month EE program. The results showed that the Time 2 scores were significantly higher than the Time 1 scores for EI (9.510), ATB (9.773), SN (8.588), and PBC (2.993), indicating the effectiveness of EE in fostering pro-entrepreneurial desires among vocational students. The findings suggest that TVET institutions should consider incorporating EE into their curricula and provide adequate support systems for their student population. This study contributes to the limited research on the impact of EE in the TVET context, particularly within emerging economies, and offers insights for educational practice and future research.

Teamwork Training: Practicing Skills of Primary Resuscitation and Stabilization of a Newborn in the Delivery Room

The quality and safety of medical care in modern medicine are determined by the level of formation of team competence of clinical specialists. The article describes 8 years of experience in the formation of good practice and interaction of an educational institution for advanced training of medical workers with city medical institutions of the obstetric profile and obstetric departments that are part of the FAP and the Central District Hospital of the Omsk Region using the example of simulation trainings of team interaction in primary resuscitation of a newborn in the delivery room.