School Of Tourism Research Articles

Практическото обучение в реална работна среда – предпоставка за качествено професионално образование (на основата на опит в практическото обучение по професия „Ресторантьор“)

One of the 9 priority areas for development in The Strategic Framework for the Development of Education, Training and Learning in the Republic of Bulgaria (2021-2030) is the realization of the professions of the present and the future. This meets the stated intention to expand professional education and training, which corresponds to the European educational policies related to the growing importance of digitalization and technology, the transition to green economy and sustainable development, and the need for consistent action to promote career guidance, professional development, and lifelong learning. Vocational Secondary School of Economics and Tourism “Prof. D-r Assen Zlatarov” – Petrich, is a well-established vocational school, which strives to implement the National and European policies in the field of education, by providing professional education and training that corresponds to the economic challenges and the labour market dynamics. The emphasis is put on the transfer of knowledge and skills from the classrooms to the real work environment, the formation of competencies and the development of professional skills. The practical application of the studied content and the use of active learning methods are some of the strategic goals of the school. They are implemented by strengthening practical training in a real work environment, including work on projects with a focus on professional education. The article presents the experience in the additional practical training of our students in the profession “Restaurateur”, which is a prerequisite for improving the quality of professional education and training in Vocational Secondary School of Economics and Tourism “Prof. Dr. Assen Zlatarov”.

Development of Front Office Digital Modules on Applications on Android for Practical Learning in Tourism Schools

Online learning during this Covid-19 Pandemic faces various obstacles, the lack of supporting internet network facilities in each area, and the lack of teaching materials, especially in digital modules, it gives teachers more assignments than providing learning materials in class. This phenomenon must be addressed immediately by creating an Android-based digital module that was used during classroom learning. The research method used is Research and Development (R&D) using the ADDIE (Analyze – Design – Development – Implementation – Evaluation) model. This Android-Based Interactive E-Module learning media can be used offline, designed and developed using software to convert word files into ePub extension files. This media consists of concept maps, material descriptions, learning videos, and interactive quizzes packed all in one form, hoping that students can be more active in the learning process in class. This discovery is expected to answer the goals of this research, which include creating digital e-modules in the front office learning at tourism schools

Use of a mobile learning application in the process of foreign vocabulary learning

Mobile devices and applications (apps), which have become an integral part of our lives, are gradually used for different purposes, including learning languages. Since vocabulary plays an important role in the process of foreign language learning, the aim of this study is to explore the use of the mobile application called Angličtina Today and its usefulness in learning English with special focus on developing vocabulary. The research was conducted at the Secondary vocational school of gastronomy and tourism, in Slovakia. Different quantitative and qualitative methods were used during the research period, and the results obtained showed that students using the mobile application achieved better results than students exposed to the traditional learning methods. At the same time, students' general satisfaction with using the mobile application was confirmed.

Predicting locally grown food purchase intention of domestic and international undergraduate hospitality management students at a Canadian University

PurposeThis study aims to investigate how domestic and international undergraduate students from a university in Ontario, Canada, defined locally grown food and examined the factors behind their locally grown food purchase intentions.Design/methodology/approachQuestionnaires were distributed in the School of Hospitality, Food, and Tourism Management undergraduate classes. A total of 196 complete surveys were returned. Using multiple regression analysis and theory of planned behavior (TPB) as a theoretical framework with an additional construct, moral norm, proposed hypotheses were tested.FindingsDomestic students narrowly defined locally grown food based on distance (e.g. food grown/raised within 100 km of where a person lives) compared to international students (e.g. food grown in Canada). The multiple regression analysis revealed that 36% of variance in purchase intention is explained by the four independent variables (i.e. student status, attitude, perceived product availability and moral norm), with perceived product availability as the strongest predictor of intention to purchase locally grown food.Research limitations/implicationsThe convenience sampling method limitations are as follows. First, the sample size was small for international students. Second, there was a possibility of underrepresentation of certain origins of international student populations. Third, the undergraduate respondents were from the School of Hospitality, Food and Tourism. Finally, another limitation is that the four variables in this study (i.e. attitudes, subjective norms, perceived product availability, and moral norm) only explained 36% of the variance of this model.Practical implicationsPerceived product availability, moral norm and attitude constructs positively influenced the locally grown food purchase intention. A perceived product availability construct revealed the strongest influence in locally grown food purchase intention of students. Particularly, five key questions were created based on the major research findings of this study, which can be used as a guideline for locally grown food providers and farmers when promoting locally grown food to students. These questions include: Where can I find it? When can I find it? Who grows it? How can I benefit others? Why is it good for me?Social implicationsThe results of this study shown that which factors influence locally grown food purchase intention of students. Hence, local restaurateurs and university dining facilities may incorporate these factors in their marketing message to serve students population better who might be interested in buying food products using locally grown ingredients. Research results also allow local farmers to communicate and inform their current and potential student consumers about the advantages of locally grown food. Overall, findings can contribute to economy and business of local community.Originality/valueCurrent research findings verified that there is a significant use of a moral norm construct to predict locally grown food purchase intention of students. The moral norm construct positively influenced the locally grown food purchase intention in this study, and this construct seemed useful to predict locally grown food purchase intention of students. Additionally, the research discovered that there were differences in domestic and international undergraduate students' perception in the locally grown food definition.

Level of physical activity of students in Poland, Portugal and Belarus.

The WHO term 'physical activity' refers to all body movements produced by skeletal muscles which require energy expenditure. The ways to be active include daily activities, exertion in the performance of work, or active recreation. The objective of the study is to compare physical activity of the students of Bialystok University of Technology, Higher School of Physical Education and Tourism in Biaystok (Poland), University of Beira Interior in Covilha (Portugal) and Janka Kupala Grodno State University in Grodno (Belarus). A total of 1,136 persons participated in the study (398 men and 738 women). The level of physical activity of the students was assessed on the basis of a short version of the International Physical Activity Questionnaire (IPAQ). The individual value of the body mass index (BMI) was calculated for each respondent. Among men studying at WSWFiTB, in Portugal and Belarus, the dominant level of activity was high. Both in the group of men and women, people studying in Portugal spent the most time sitting during one working day. Without taking into account the gender of the respondents, a high level was the dominant among students of WSWFiTB, in Portugal and Belarus. With regard to overweight and obese people, the highest average amount of energy expenditure was recorded in the case of intensive activity. Men, compared to women, were characterized by a higher average amount of energy consumption related to total activity and intensive exercise. Students in Belarus obtained the highest average amount of energy expenditure related to moderate and intensive activity, compared to students at BUT, WSWFiTB and in Portugal. A high level of activity dominated both in the group of underweight/normal body weight, as well as overweight and obese persons.

Manajemen Pengembangan Dosen sebagai Upaya Meningkatkan Mutu Sekolah Tinggi Pariwisata Ampta Yogyakarta

The aim of this study is to describe the planning and development of lecturers human resources in AMPTA Tourism School as well as to know the professionalism of lecturers and quality assurance in the AMPTA Tourism School of Yogyakarta. From this study, it can be concluded that, in general, the human resource planning and development of lecturers, as well as quality assurance in AMPTA Tourism School, have not been fully implemented in accordance with the existing regulations and legislation.However, AMPTA Tourism School is on the right track in terms of lecturers professionalism development and networking establishment with external stakeholders. Implementation of human resources development is carried out through formal and informal ways.

Competency assessment and learning results in tourism internships: is gender a relevant factor?

PurposeThe aim of this article is to provide evidence about how the acquisition of competencies through internships influence student learning process results, and about whether learning process results are affected by the gender differences, by considering two sustainable development goals (SDGs) of the 2030 United Nations’ Agenda: Gender Equality (SDG 5) and Quality Education (SDG 4).Design/methodology/approachThe study was carried out on a sample of 273 interns and their supervisors on the bachelor’s degree program in Tourism and Hospitality Management at the School of Tourism and Hospitality Management Sant Ignasi who carried out curricular internships during the 2016–2020 academic years. The university internship and mobility service sends supervisors a questionnaire, the purpose of which is to rate how well students have acquired the competencies and achieved the learning process results during their internship. The supervisors complete and return the questionnaire once the student has completed the internship.FindingsThe findings confirm that learning results appear to be positively influenced by certain competencies, especially personal ones such as orientation toward achievement and initiative and entrepreneurial spirit. Other results show the effect of the gender differences, as female students obtain better learning results than male students. Supervisors’ gender also seems to affect results.Practical implicationsThe research will help improve the design of internship-based programs of study.Originality/valueThe analysis provides an innovative research and contributes knowledge on the relation between competencies and learning results in the tourism and hospitality education sector in the field of internships and on the role of the gender dimension.

PENGARUH MOTIVASI DAN KOMPETENSI TERHADAP KINERJA DOSEN TETAP DI SEKOLAH TINGGI PARIWISATA BALI INTERNASIONAL DENPASAR

The academic quality of a tertiary institution cannot be separated from its success in organizing the Tri Dharma of Higher Education, namely Education, Research and Community Service. Higher Education is required to continuously develop three advantages, namely excellence in education, research and community service related to the utilization and application of science, technology, and art (IPTEKS). This study aims to analyze the effect of motivation and competence on the performance of permanent lecturers. The number of samples in this study were 63 respondents. Data collection techniques in this study are questionnaires and documentation. Sampling uses a census technique, which is a sampling technique that is carried out on certain objectives and considerations. The research method used in this study is a quantitative method. In the analysis of multiple linear regression obtained equation is Y = 4.048 + 0.204X1 + 0.238X2. In addition to this it is also proven that the influence of Motivation on the Performance of Permanent Lecturers at the Bali International Tourism College is a positive and significant effect, as evidenced by the existence of a probability value of less than 0.05 which is 0.04. While the influence of Competence on the Performance of Permanent Lecturers at the Bali International School of Tourism showed a positive and significant effect, as evidenced by the existence of a probability value smaller than 0.05 which is 0.008. For the influence of motivation and competence on the performance of permanent lecturers at the Bali International Tourism College is 39.9%.

Understanding the philosophy of tourism education: A perspective study in Turkey

AbstractAlthough tourism is an industry‐driven discipline, its philosophical roots are inseparable in education. The nature of tourism, expectations of each stakeholder – industry, tourists, academia, students, educators, society – and managerial attitudes of universities in general and tourism schools in particular, make it controversial to design a flawless education system for the interest of all parties. Based on educational philosophies, this study aims to reveal the perspectives of academics on ontological and epistemological dimensions by seeking answers to the objective, role, responsibility, and problems of tourism education. The study applies content analysis as a qualitative research method. Data were collected among 30 tourism academics with at least a PhD through an unstructured online form. Results demonstrate that tourism faculties in Turkey had a symbolic or superficial structural change in recent years. Tourism academics espoused an eclectic approach, prioritizing the role of educators as well as a vocational curriculum. Results also reveal that tourism education has encountered various problems arising from intellectual resources and physical resources, managerial policies, and institutional changes.

KREADINESS OF TOURISM STUDENTS IN INDONESIA ON ONLINE LEARNING ACTIVITIES

Online learning is carried out in all higher education after the COVID-19 pandemic. The online learning causes forced online learning preparation. The research aimed to measure student attitudes about online learning, student readiness to learn online, and the influence of student attitudes about online learning on student readiness to learn online. The research method was descriptive quantitative and the sample was chosen by simple random sampling. The data were obtained from 311 students of the hospitality management diploma 4 of academic year 2017 to 2020 at one of the tourism school in Indonesia who had to carry out online learning. The collected data were tested using validity and reliability test, descriptive test (frequency and mean), correlation, simple linear regression test and t-test. The result of the mean test showed that students do not like online learning even though they have a perception of readiness to learn online. This result contradicted the results of the simple linear regression test and t-test which concluded that students 'attitudes of online learning positively and significantly affected students' readiness to learn online. The study implication that it is necessary to create efforts to change the attitude of being less accepting of online learning activities into an attitude of accepting online learning for students.

Pengembangan Ketrampilan dengan Pelatihan Memasak Aneka Hidangan Ikan Guramekepada Kelompok Ekstra Kurikuler Tata Boga Siswa SMA Permai Pluit Jakarta

Skill Development with Cooking Training for Guramek Fish Dishes to the Extra-Curricular Group of Food Catering Students at Permai Pluit High School Jakarta. Cooking is an art to process raw materials into a ready eat the dish with proper cooking methods. To be able to cook well and properly, people need training the right way. Pelita Harapan School of Hospitality and Tourism carry out community service cooking training activities aimed at the cooking club at Permai Senior High School Pluit Jakarta. The purpose of this community service is to share cooking skill and knowledge with the member of the cooking club at Permai High School Pluit Jakarta since they need assistance to improve their cooking and food presentation skill. A pre-test was conducted before the training to find out the basic skill and knowledge of cooking especially gurame fish; the ending of community service activities was carried out in the post-test to determine the effectiveness of the gurame cooking training that had done. Cooking training activities to the member of the cooking class Permai High School Students has a positive influence because the cooking club member became more skillfully and understand in processing gurame into various Nusantara Recipes.

Pelatihan Kepemanduan di Desa Wisata Donokerto

Guidance Training in Donokerto Tourism Village. Donokerto village is one of the pioneering tourist villages that has good potential in terms of the diversity of tourist attractions. As a Pioneer tourism village, the village of Donokerto requires qualified human resources for tourism services, especially as a tour guide. Therefore, the AMPTA Yogyakarta Tourism School in collaboration with PUM Netherlands Senior Experts held a community service with the theme "Guiding Training in Donokerto Village". This community service activity is carried out using role-play and simulation methods, namely by trying to directly deal with tourists and service instructors providing evaluations. The recommendation from this service activity is to increase the ability of foreign languages and public speaking for the community as potential tour guides.

Skype technologies in developing listening and speaking skills when teaching English to tour guides

Introduction. The relevance of the study is due to the need for the formation and development of listening and speaking skills, which are crucial for guides-translators who use English in work with foreign tourists and require constant improvement. It is the distance learning format that allows you to improve your professional language level. The purpose of the study is to develop a model for on-line teaching guides the English language employing Skype technologies. Methodology. The key research methods were the method of a needs analysis (questionnaires and interviews) and a pedagogical experiment. Questionnaires, interviews and testing allowed selecting the participants of the experiment who demonstrated high motivation to study online and confirmed their B1-B2 level of English. The experiment, which took place on the basis of the Moscow School of Tourism and Hospitality "Tour Center", involved two groups of 14 people each. Using a learner-centered approach we created a twelve-week Skype-based English course, which correlated with the professional training syllabus of the participants of the experiment. Results. The results of the final testing and interview showed that this technique with the use of Skype technologies is effective and contributes to the further formation and development of speaking and listening skills. The number of students experiencing difficulty demonstrating these skills decreased from 55% to 22% and 60% to 30%, respectively. In addition, the approbation of the developed model revealed the advantages and disadvantages of distance learning in general and Skype technologies in particular. Conclusion. The study showed the high efficiency of Skype-technologies in teaching English for special purposes as part of an additional educational course. The developed methodology can be used in the process of practice-oriented training aimed at forming the professional competencies of future specialists.

Pengaruh Kompetensi Guru Terhadap Prestasi Siswa Pada SMK Pariwisata YAPPMI Jatibarang Indramayu

The world of education today is growing rapidly and the problem of education is increasingly complex which continues to struggle for challenges that are left unchecked just like that, but it requires constructive thinking in order to achieve good quality. The problem in question is the teacher's teaching competence. The problem of education and teaching is a fairly complex problem where many factors influence it. One of these factors is the teacher. The teacher is a teaching component that plays an important and major role, because the teaching and learning process is very much determined by the teacher factor. The task of the teacher is to deliver the subject matter to students through communication interactions in the teaching and learning process, where the success of the teacher in delivering the material is very dependent on the smoothness of communication interactions that have an effect on the message given by the teacher The problem of education and teaching is a fairly complex problem where many factors influence it. One of these factors is the teacher. The teacher is a teaching component that plays an important and major role, because the teaching and learning process is very much determined by the teacher factor. The task of the teacher is to deliver the subject matter to students through communication interactions in the teaching and learning process, where the success of the teacher in delivering the material is very dependent on the smoothness of communication interactions that have an effect on the message given by the teacher. The competency of teachers at the YAPPMI Jatibarang Indramayu Tourism Vocational School is in very good condition. The results of the recapitulation of the respondent's score on the competence of teachers at the YAPPMI Jatibarang Indramayu Vocational School of Tourism are 993, the data is in a strongly agreed area (945 - 1125 = strongly agree), Regression Analysis. The results of data collection will be collected for each variable as a value for each respondent and can be calculated through the SPSS program. The method of analyzing data uses statistical calculations and uses the SPSS version 23 program to test the predetermined hypothesis whether it can be accepted or rejected. In this calculation the statistical calculations use a simple regression analysis model: Y = a bX + e. The achievement of students and employees at SMK Pariwisata YAPPMI Jatibarang Indramayu is in very good condition. The results of the recapitulation of scores of respondents' answers regarding student achievement at SMK Pariwisata YAPPMI Jatibarang Indramayu are 653 the data is in very good areas (630 - 750 = strongly agree). The results of statistical tests on the teacher competency variable on student achievement indicate that the R Square value is 0.220, or 22%, which means that there is an effect of teacher competence on student achievement and the remaining 78% is a variable outside the study. The value of the teacher competency t (X) is greater than the t table (2.790> 2.064) or the significance level of the t count is smaller than the alpha value (0.010 <0.05), thus that there is acceptance of H0 or acceptance of Ha which means it shows the influence of the teacher competency variable ( X) positively and significantly towards the student achievement variable (Y).

Exploring antecedents of social loafing in students’ group work: A mixed-methods approach

The purpose of this article is to explore and validate antecedents of social loafing behavior among undergraduate students. A mixed-methods (qualitative and quantitative) study was conducted. In the first phase, the free-listing method was used to collect data from undergraduate students at a hospitality and tourism school in China, yielding 211 valid responses from 250 students with 409 items. Six factors were identified using the content analysis of those 409 items, including shared responsibility, apathy, time limitation, competency, fairness, and group conflict. In the second phase, 303 responses were collected for exploratory factor analysis. Results revealed a good consistency of factors between the qualitative study and the quantitative study. The hierarchical regressions analysis tested the effects of the factors on social loafing behavior. Study results show that students’ competencies, emotional relationships, and collective identities are key determinants of social loafing behavior. Specific theoretical and practical implications are provided.

UNDERGRADUATE STUDENTS’ PERCEPTIONS AND ATTITUDES TOWARDS A CAREER IN TOURISM INDUSTRY: THE CASE OF INDONESIA

As a world-class tourism destination, Indonesia is facing challenges in providing competent tourism human capital. Currently, the majority of tourism labor in Indonesia are low levels of education and only a few of them are graduated from higher education. Empirically, numerous studies suggest that many graduates from various tourism schools in several countries preferred to not opt for the tourism careers. This study aims to discover and analyze the perceptions and attitudes of final year students majoring in tourism and hospitality in Indonesia to pursue a career in the tourism industry. Using online distributed questionnaire through snowball sampling method, this study obtained 422 completed responses of tourism and hospitality undergraduates from Jakarta, Bandung, Lombok, Makassar, Palembang, Bali, Yogyakarta, Surakarta, and Batam. The collected data then analyzed by Importance Performance Analysis and cross-tabulation analysis. This study found that the career advancement and salaries were two factors in the industry considered as important factors but got a bad perception. However, the nature of work of tourism industry which offering enjoyable and fun environment are considered important and earned positive perception. This study also presents some impli­cations, mainly for the tourism industry in Indonesia.

The Perception of Slovak Students on Distance Online Learning in the Time of Coronavirus—A Preliminary Study

Teaching and learning at educational institutions in Slovakia has been based on traditional education, consisting of face-to-face classes until it was disrupted by the spread of the Coronavirus disease. A sudden lockdown caused massive changes, which presented challenges not only for teachers, but also for students who were forced to adapt their learning in a very short time, without any previous preparation. Since various educational institutions were forced to remain closed, they had no option but to shift from a traditional educational approach to distance learning. This form of education requires a form of online learning. The main purpose of this study was to explore what technical equipment students had at their disposal, to understand the students’ perception of distance learning, and to ensure better learning conditions in case of future lockdowns. In order to investigate student readiness for distance learning, a questionnaire survey was conducted at the Secondary Vocational School of Tourism and Gastronomy in Nitra, Slovakia. The findings of this study revealed that the majority of students from the Secondary Vocational School of Gastronomy and Tourism are ready for distance online learning. The results also indicate that a great percentage of students have Internet access and are the owners of technological devices that can be used for educational purposes. Furthermore, students are able to work individually on their own and do not require any help from other people while working on assignments. Although they prefer different teaching methods, the synchronous online courses are their priority because it enables them to have direct contact with their teachers and peers. Overall, this research shows that distance online learning is possible provided that both teachers and students are familiarised with this new learning environment and are ready to cooperate.

Pengaruh Pelatihan Kerja Terhadap Kinerja Karyawan Pada Akademi Pariwista Medan Hotel School Medan


 Facing change and competition both at the national and international levels, then employees must adapt to changes in technology, such as the emergence of new technology or new work methods in the company. Medan Hotel School Tourism Academy, which is a private tertiary institution where employees in carrying out their duties and responsibilities still require training from the university as well as from the Higher Education Service Institution (LLDIKTI). But the problem in this study is training has an effect on improving employee performance at the Medan Hotel School of Tourism Academy, Medan? This type of research is a qualitative descriptive study. Methods of data collection are done through interviews, documentation and questionnaires. The number of samples in this study were 16 people with the determination technique is total sampling. The hypothesis in this study is to estimate the effect of job training on employee performance at the Medan Hotel School of Tourism, Medan. 1. Job training has an effect on employee performance at the Medan Hotel School Tourism Academy, Medan. 2. The most dominant indicator of job training in influencing the performance of employees at the Medan Hotel School Tourism Academy, Medan is that after participating in training, employees are able to complete work more easily and quickly, 3. The employee performance indicator that has the most dominant impact is the job training conducted by Medan Tourism Academy Hotel School, Medan are employees in carrying out and completing their work on time.

PERAN SERVICESCAPE DALAM PENYELENGGARAAN SEBUAH EVENT

This research analyzes the role of servicescape in organizing an event. The unit analysis is an event organized by the Travel Industry Management Study Program, School of Hospitality and Tourism, Universitas Pelita Harapan, namely the 8th Annual National Guiding Competition 2018. The main objective of this research is to see the effect of servicescape on the satisfaction of stakeholders of the guiding competition event. Sampling was done by means of simple random sampling. The data obtained to analyze the independent variable (servicescape) on the dependent variable (satisfaction). The results showed that the servicescape had a significant effect on the satisfaction of the stakeholders of the guiding competition event.

Expert forecasts of the impacts of tourism trends: Assessment by polish university students

The purpose of the article was to establish whether a tourism student can effectively recognize tourism trends, and to achieve this aim the following research tasks were accomplished: 1) the authors identified 10 trends (and 47 impacts), concerning the transformations that have occurred in tourism in recent years and have been recognized by specialists from the European Travel Commission and the European Tourism Action Group; 2) these trends and their impacts underwent a critical evaluation by students who were given the opportunity to add other impacts (their own) to the specialist list; 3) students’ evaluations were compared to current trends identified in other academic work. The research was conducted on 95 tourism and recreation students at the University of Physical Education in Kraków and the Vistula School of Hospitality in Warsaw (formerly: Warsaw School of Tourism and Hospitality Management), in 2017/2018 and 2018/2019. The article has also presented the results of earlier research (unpublished) at two other academic centres (Rzeszow and Kielce) on 113 students, 17 lecturers and 76 travel agency employees. Together the results described in this article present the opinions of 301 respondents. It was established that students, as a group, are sufficiently effective observers of changes in the tourism market to make an appropriate contribution and, consequently, are valuable participants at brainstorming sessions. They use what they have learned during their university study, are familiar with forecasting and scenario methods, as well as taking advantage of the imagination and creativity typical of such students.