Purpose Despite the rapid proliferation of AI services, scholarly examinations on the AI service failures remain sparse. This research aims to investigate AI service failures via the lens of the attribution theory. Design/methodology/approach Drawing on the attribution theory, this research proposes a framework on AI service failures. Leveraging a large scale of negative online reviews of AI services and an annotation survey, our research examined consumers' attributions of AI service failures by locus of causality, controllability and intentionality. Findings AI service failures can be classified by locus of causality into AI Algorithm Failures, Delivery Medium Failures and Commercial System Failures. Failures with distinct loci of causality can be associated with different levels of perceived controllability and intentionality; these perceptions are further associated with service evaluations. Practical implications The findings offer important implications on the management of AI services and relevant strategies to effectively mitigate and handle AI service failures. Originality/value Our research proposes a novel theoretical framework on AI service failures. Dovetailing attribution theory and service system thinking, our research reveals the attribution process of AI service failures toward diverse entities within the complex AI service system.

Purpose This study aims to synthesize meta-analytic research in the banking sector by mapping thematic clusters and identifying theoretical and methodological patterns. It highlights how meta-analyses contribute to understanding heterogeneity across banking contexts. Design/methodology/approach A systematic literature review was conducted across seven academic databases using targeted search terms. Four thematic clusters were identified: technology adoption, consumer trust and satisfaction, behavioral aspects and digital financial innovation. Findings The analysis revealed theoretical convergence in some domains (e.g., technology acceptance model in technology adoption) and fragmentation in others (e.g., behavioral aspects). Some clusters (e.g., technology adoption) show more methodological maturity, while others (e.g., behavioral) require further development. Moderator analysis and sample size variation indicate the need for more balanced and standardized designs. Contextual moderators such as culture, regulation and infrastructure significantly impact effect sizes. Research limitations/implications There may be publication bias due to the exclusion of gray literature and non-significant results. Clustering may oversimplify overlapping constructs between domains. Future research should integrate longitudinal, qualitative and interdisciplinary designs. Practical implications Banks should prioritize trust, transparency and user-centric innovation to enhance consumer engagement. Policymakers must design context-sensitive regulation to support both inclusion and innovation. Financial education and CSR strategies are crucial for strengthening long-term brand trust. Originality/value To the best of the authors’ knowledge, this is the first structured meta-review focused on banking marketing meta-analyses. It offers a comparative evaluation of theoretical frameworks, methodologies and moderator applications. The study contributes a novel cluster-based framework to map research maturity and heterogeneity.

Purpose This paper aims to propose an integrative framework of fairness by synthesizing insights from organizational justice (OJ) and diversity and inclusion (D&I) literature. It clarifies how divergent understandings of fairness contribute to polarized reactions to diversity, equity and inclusion (DEI) efforts and positions fairness as a shared foundation for bridging divides. Design/methodology/approach A systematic review of 300 peer-reviewed articles from the Web of Science database was conducted. Articles were thematically analyzed to identify divergences and convergences in OJ and D&I conceptualizations of fairness, culminating in an integrative theoretical framework grounded in OJ models. Findings Fairness perceptions underpin polarized responses to DEI. Integrating OJ's focus on individual-level cognitive-affective processes with D&I's emphasis on intergroup dynamics and organizational contexts identifies three values that are central to fairness: individuality, group membership and morality. DEI backlash can be understood as perceived violations of meritocracy, procedural transparency, and moral clarity. Research limitations/implications The study is limited to published literature and theoretical exploration. Future research should examine how individuality, group membership, and morality interact to shape fairness perceptions across contexts. Practical implications The integrative fairness framework offers a basis for repairing relationships and advancing DEI with rigor. Restorative justice can help restore trust, while OJ measures offer a rigorous way to assess DEI programs' quality, implementation and impact across all groups. Originality/value This review bridges disciplinary divides by articulating a multidimensional understanding of fairness. Aligning OJ's theories and measures with D&I's understanding of identity and structural contexts addresses conceptual gaps and advances fairness research.

ABSTRACT Race and racism are contested narratives in white settler nations; within teacher education programs these narratives play out in different ways. Dominant social practices tend to present racism as a practice of the past, drawing on sanitised understandings of multiculturalism and cultural diversity as proof. This paper contests these narratives and practices by drawing on our lived experiences as racially minoritised teacher educators within the white Australian setting. We use collaborative autoethnography to develop a set of narratives linked to our teaching of socio-political contexts of education. These narratives are analysed using critical whiteness studies as a theoretical framework, focusing on everyday pedagogical practices. Our analysis shows that these practices simultaneously encounter opposition and speak back to dominant narratives about race, equity, and social justice. This analysis demonstrates how white normativity as reflected in dominant forms of multiculturalism and diversity work may produce discomfort for both staff and preservice teachers in our courses, engendering responses bathed in fragility, fatigue, disgust, and fear. We conclude that speaking back to hegemonic whiteness, particularly as racially minoritised educators, is simultaneously fraught with paradoxes and possibilities; however, the emotional discomfort inherent in antiracist work, for both educators and students, is absolutely necessary.

Amid the resurgence of inflation, persistent austerity measures, and a lingering cost-of-living crisis, the primary aim of this paper is to theoretically exonerate labour from the blame for inflation, a tendency deeply embedded in the mainstream and one that continues to manifest, albeit potentially, within heterodox traditions. We show that achieving this aim requires an alternative Marxian theoretical framework based on the concept of labour value rather than the traditional concepts of cost, income, supply and demand. We identify sufficient textual evidence in Capital III to provide such a theory of price change. Our proposed theoretical framework unifies several factors of inflation, based on the tendency of capitalism to increase productivity and restrain price change, and explains the recent inflationary period by exploring long-term counteracting factors to this tendency.

We present Siam Quantum 2, the next generation of the open-source C program originally published in 2012 for Hartree-Fock electronic structure calculations [T. Khamla and T. Chachiyo, KKU Research Journal (Graduate Studies) 12(3), 8-28 (2012)], developed in Thailand (historically known as Siam) as a platform for quantum chemistry research and education. Over the past decade, Siam Quantum has evolved into a modular toolbox supporting a wide range of quantum modeling capabilities, including density functional theory, second-order Møller-Plesset perturbation theory, analytic energy gradients, molecular geometry optimization, quantum molecular dynamics, and minimum energy crossing point search. The present version introduces an extensible C architecture designed for method development, readability, and performance on multi-CPU environments. Each computational module is accompanied by human-readable Markdown documentation that contains LaTeX-style equations and programming guides, bridging the theoretical formulation and source code and facilitating future computational development. This paper describes the program's design philosophy, theoretical framework, and implementation details. We also highlight studies by various research groups that have made use of Siam Quantum, illustrating how the software can be used for quantum modeling and electronic structure studies.

Environmental sustainability has become both a global imperative and an economic opportunity. In developing economies, where poverty alleviation and industrialization are urgent, the concept of green entrepreneurship entrepreneurial activity that intentionally creates economic value while reducing environmental impact offers a pathway that links ecological stewardship withinclusive growth. This paper reviews theory and evidence on how environmental sustainability acts as a driver of green entrepreneurship, synthesizes barriers and enablers in developing-country contexts, and uses Nigeria as an illustrative case. Drawing on theoretical frameworks such as the Triple Bottom Line, Resource-Based View, and Sustainable Entrepreneurship theories, and empirical insights from the Global South, the review identifies five principal mechanisms through which sustainability stimulates green entrepreneurship: regulatory and policy signals, market opportunity and demand for green goods and services, access to green finance and incentives, knowledge diffusion and capacity building, and institutional and civil-society pressure. For Nigeria, the review highlights enabling elements such as growing environmental awareness, large unmet market needs in waste, energy, and sustainable agriculture, diaspora entrepreneurship, and emerging policy frameworks alongside persistent constraints including weak regulatory enforcement, infrastructure deficits, limited access to affordable finance, skills gaps, and market fragmentation. The paper concludes with policy recommendations and an agenda for research and practice to strengthen the green entrepreneurship ecosystem in Nigeria and comparable developing economies.

Familial cancer test referral rates for rare tumors are suboptimal and follow a social gradient; while cancer registries are legally mandated to collect comprehensive clinical pathological data which could be used to inform clinical practice. We aimed to investigate consumer acceptability of and preferred approach for a cancer registry-driven familial cancer testing notification pathway. A qualitative study using semi-structured interviews informed by the Theoretical Framework of Acceptability was conducted. Nineteen individuals recently disclosed to the Victorian Cancer Registry diagnosed with a cancer meeting local familial cancer testing criteria were interviewed. Participants supported being notified directly by the cancer registry to inform them about familial cancer testing, as they welcomed using existing health data in new ways to optimize health care. Key considerations included the timing, tone, language, information provided in the registry communication, and minimizing the onus on the patient. Assuring data security and verifying the legitimacy of the registry were raised. Individuals diagnosed with cancer found the service model acceptable. Participants preferred either to action the findings independently, with supporting resources, or permit the cancer registry to directly inform treating clinicians. Ongoing and consumer-informed work is required to develop processes and resources including digital options.

ABSTRACT This study develops a theoretical framework in which private firms access foreign markets either through exports or outward foreign direct investment (OFDI) under credit constraints and information frictions. The model demonstrates that local financial institutions facilitate OFDI through two complementary channels: a financing channel – requiring simultaneous reductions in financing costs and increases in financing ratios – and an information channel that provides firms with overseas market information and risk-management services. Leveraging the establishment of new city commercial banks (CCBs) and their branches in China as an exogenous shock, we identify the causal impact of local financial development on private firms’ OFDI decisions. The empirical evidence shows that local financial institutions significantly raise the probability of OFDI by easing credit constraints and supplying information critical for firms’ international operations. Moreover, they enable private firms to enter a broader range of foreign destinations, including markets that are more difficult to access. The magnitude of these effects varies systematically with host-country characteristics and firm heterogeneity.

Emergency hormonal contraceptive pills (ECP), a safe and effective way to reduce the risk of unwanted pregnancy, are available without a prescription in community pharmacies in Australia, and >90 countries globally. Supply is informed by practice guidelines for pharmacists in several countries; however, use remains limited. This study aimed to explore the perspectives and practices of community pharmacists in Australia when providing ECP, to identify challenges and facilitators encountered when using ECP practice guidelines. Semi-structured interviews were undertaken with purposively sampled Australian community pharmacists who actively supplied ECP, from across a diversity of locations and years of practice. Interview questions were informed by the Theoretical Domains Framework. The interviews were audio-recorded, transcribed verbatim, thematically analysed inductively, then deductively mapped against the Theoretical Domains Framework and double coded. Seventeen interviews were conducted. The four overarching themes - decision-making in ECP provision, geographic variation in practice, guideline use, and knowledge gaps and training needs - could be mapped against seven of the 10 relevant Theoretical Domains Framework domains. A lack of confidence and up-to-date knowledge among pharmacists was a challenge to optimal provision of ECP. Practice guidelines were acknowledged to contain valuable information, but were difficult to interpret, and use was limited. Australian pharmacists' perspective of their practice in providing ECP has highlighted the challenges and facilitators to the use of the ECP practice guidelines. Guidelines were seen as inaccessible, ambiguous and impractical, indicating the need for future research to optimise their use. Findings can inform targeted interventions to enhance ECP guideline uptake and improve patient outcomes.

Purpose Decision-makers’ behavioural tendencies and biases in an uncertain environment can impact inventory dynamics across the supply chain. This study investigates how human biases influence inventory ordering behaviour, particularly in selecting order quantities, shaping inventory dynamics across the supply chain. Design/methodology/approach Grounded in attribution theory from social psychology, this study employs a systematic literature review (SLR) of peer-reviewed academic papers published between 2002 and 2024 in top-tier journals. It uses an inductive theory-building SLR for the development of the theoretical framework. Findings Developed theoretical framework explains how decision-makers exhibit biases in inventory ordering decisions. The findings highlight the role of individual-level psychological antecedents as causal drivers of ordering-decision biases and contextual factors as moderators shaping the extent to which such biases result in overordering or underordering. Research limitations/implications The developed theoretical framework provides a foundation for future research on behavioural biases in inventory ordering under various decision contexts in supply chains. Originality/value It advances research in inventory decision-making by addressing a key gap in understanding how ordering decision biases develop at the level of the decision-maker.

This study explores the relationship between cognitive preferences and scientific achievement through both theoretical frameworks and empirical investigation. Drawing on models of cognitive styles such as analytic versus holistic processing, field dependence-independence, and divergent-convergent thinking the research examines how individual differences in preferred modes of information processing influence the pursuit and attainment of scientific knowledge. The theoretical analysis situates cognitive preferences within broader psychological and educational paradigms, highlighting their potential role in shaping creativity, problem-solving strategies, and disciplinary specialization. Empirical findings, based on surveys and performance measures of scientists and students across diverse fields, reveal significant correlations between specific cognitive styles and indicators of scientific productivity, including publication output, innovation, and recognition. The study concludes that cognitive preferences are not deterministic but act as enabling or constraining factors that interact with environmental, motivational, and social variables. Implications are discussed for science education, talent development, and fostering interdisciplinary collaboration. In light of these findings, it is recommended that educational systems cultivate awareness of diverse cognitive styles, or cognitive preferences, and integrate flexible pedagogical approaches that nurture both analytic and holistic thinking, encourage environments that balance individual strengths with collaborative opportunities, and design talent development programs that recognize cognitive diversity as a resource for innovation. Furthermore, fostering interdisciplinary platforms that bridge different cognitive orientations can enhance creativity and resilience in scientific practice, ensuring that cognitive preferences are leveraged as assets rather than limitations in the pursuit of knowledge.

ABSTRACT This study explores the experiences and perspectives of Chinese children with intellectual disabilities (ID) participating in sports competitions from multiple viewpoints, utilizing the Capabilities Approach as a theoretical framework. Through online semi-structured interviews with 15 participants (7 children with ID, 5 parents, and 3 coaches) from diverse regions of China, the research examines how sports participation co bbntributes to capability development and life value realization. Thematic analysis developed four key themes: (1) the progressive recognition of sports’ value beyond physical activity; (2) multidimensional capability development across physical, social, emotional, and agentic domains; (3) the complex interplay of sociocultural, institutional, and personal factors that facilitate or hinder participation; and (4) the processes and critical junctures through which resources are converted into expanded capabilities. The findings demonstrate that sports participation represents a powerful pathway for developing capabilities, particularly agency and autonomy, where children with ID often experience the most restriction. The study contributes to extending the Capabilities Approach to a previously understudied population within a non-Western cultural context, while providing evidence-based insights for policy development and program implementation in China. Realizing the potential of sports for capability development requires coordinated efforts across multiple levels – from families and coaches to policy makers – to create more inclusive pathways for children with ID to realize their full potential as valued members of society.

ABSTRACT Artificial intelligence (AI)-enabled technologies/applications have changed various aspects of our lives, travel, and communication in the previous decade. This comprehensive literature review investigates the conceptual advancements in AI research in marketing, tourism, hospitality, information technology, and behavioral science, providing strategic insights into this fast-growing landscape. This study develops and proposes a theoretical research framework that advocates AI-enabled technologies and applications to promote consumer engagement, emotions, experience, anthropomorphism, and self-congruity, which subsequently influences their strategic consequences, including information-seeking behaviors, information-sharing behaviors, consumer brand relationships, value co-creation, and psychological and subjective well-being. This research concludes by suggesting important implications and research directions for AI in service marketing, tourism, hospitality, and psychology.

ABSTRACT As the development focus of Chinese sports architecture has shifted from pursuing quantity to improving quality and prioritizing human-centered design in recent years, creating sports environments that deliver exceptional experiences through design has become a new challenge for architects and engineers. However, existing research on sports architecture largely concentrates on functional problem-solving, with limited attention given to perception and experience from a humanistic perspective. A key difficulty lies in the unique spatial characteristics of sports architecture and the abstractness and ambiguity of perceptual and experiential processes. To address this gap, this study incorporated spatial perception psychological process to develop a subject-object mapping, structured theoretical framework. On this basis, a perception and experience-oriented evaluation system is established and applied to three Shanghai sports venues. Fuzzy Comprehensive Evaluation and field research combined with Importance-Performance Analysis are used to verify its applicability. The results indicate that enhancing user experience is most effectively achieved through a balanced distribution of diverse, non-profit sports courts, greenery layouts aligned with human perception and circulation ranges, and prioritizing facade transparency. This study provides an evidence-based and user-centered framework for diagnosing and improving the spatial qualities of sports architecture, thereby supporting more informed decision-making in design practice.

Combining classical density functional theory (cDFT) with quantum mechanics (QM) methods offers a computationally efficient alternative to traditional QM/molecular mechanics (MM) approaches for modeling mixed quantum-classical systems at finite temperatures. However, both QM/MM and QM/cDFT rely on somewhat ambiguous approximations, the two major ones being: (i) the definition of the QM and MM regions as well as the description of their coupling, and (ii) the choice of the methods and levels of approximation made to describe each region. This paper addresses the second point and develops an exact theoretical framework that allows us to clarify the approximations involved in the QM/cDFT formulation. We, therefore, establish a comprehensive density functional theory (DFT) framework for mixed quantum-classical systems within the canonical ensemble. We start by recalling the expression of the adiabatic equilibrium density matrix for a mixed system made of Nqm quantum and Nmm classical particles, which can be related to a partial Wigner transform. Then, we propose a variational formulation of the Helmholtz free energy in terms of the full, non-equilibrium, QM/MM density matrix. Taking advantage of permutational symmetry and thanks to constrained-search methods, we reformulate the computation of the Helmholtz free energy using only the quantum and classical one-body densities. Therefore, this paper generalizes both cDFT and electronic DFT (eDFT) to QM/MM systems. We then reformulate the functional to make the standard eDFT and cDFT Levy-Lieb functionals explicitly appear, together with a new universal correlation functional for QM/MM systems. A mean-field approximation is finally introduced in the context of solvation problems, and we discuss its connection with several existing mixed cDFT-eDFT schemes. An extension to the semi-grand canonical ensemble, where the number of classical particles is allowed to fluctuate, is provided in the supplementary material.

Robust, unbiased injury data are essential for guiding effective prevention strategies, but Ghana lacks this. Religious-based organisations (RBOs) have played a significant role in addressing health needs; however, they have not been explored as a platform for injury data collection. This study explores the acceptability of using RBOs for such a purpose. A survey was conducted among RBOs in the Kumasi Metropolitan area, Ghana. Respondents over 18 years, who had participated in an injury survey, took part in this sub-study on acceptability. The theoretical framework of acceptability was used to examine the acceptance of injury data collection in RBOs. Analysis was conducted descriptively, and ANOVA/t-test was used to assess the differences in acceptability by demographics. A total of 304 members and 29 leaders of RBOs participated in the study. The average age of members was 41.25 years and leaders 48.80 years. A higher percentage of members were women, and all leaders were men. RBO members and leaders rated the theoretical framework of acceptability questions positively. The estimated standardised mean acceptability score (mean=75.60) was high. Acceptability did not differ between members and leaders. There was no significant difference in the mean acceptability score by sex or type of RBO. Leaders and members were concerned about interference with data collection in RBOs, particularly regarding their priorities. This study demonstrates an acceptance of using RBOs as a platform for injury data collection. The high acceptance makes this a viable alternative for routine injury data collection, which could help address the injury data gaps. A qualitative inquiry is needed to provide an in-depth understanding of acceptance.

ABSTRACT Human-AI collaborative mentoring has significant potential to improve interns’ experiential learning in diverse management situations by harnessing the expertise of human mentors and the advancements in AI. This study expands on theories of situated learning and experiential learning by developing Situated Experiential Learning Theory (SELT) and proposing a theoretical framework of the collaborative mentoring based on SELT. This framework aims to facilitate the interns’ learning process and ultimately foster desired learning outcomes. The conclusion highlights key implications and offers a future research agenda.

The nursing academy in Canada, motivated by the release of Canada's Truth and Reconciliation Commission's Calls to Action in 2015, has declared support for and commitment to Indigenization. This study, framed by the historical context of colonialism in Canadian healthcare and nursing education, aimed to understand the current state of Indigenization within undergraduate nursing programs in Saskatchewan. I explored three areas of inquiry: how strategic plans define Indigenization, staff experiences and practices in implementing it, and how these discourses and practices perpetuate or transform existing power structures. With Spivak's theory of the deconstruction of marginality as the overarching theoretical framework, I examined the strategic plans of three major post-secondary institutions and their respective undergraduate nursing programs using Fairclough's dialectical-relational approach to critical discourse analysis. I also interviewed a total of seven nursing staff members from the three programs to gain an understanding of their practices of Indigenization. The study identified four key constructs of Indigenization within the discourse of the province of Saskatchewan's nursing education strategic plans: Indigenous inclusion, relationship, reconciliation, and decolonization. A critical finding is that presenting these four constructs as interchangeable diminishes their unique, albeit interconnected roles in achieving Indigenization goals. The research further shows how nursing programs are centering marginalized Indigenous Knowledges and systems but also reveals that racism remains a barrier to Indigenization. The study emphasizes the importance of explicitly defining Indigenization and its goals to deconstruct power dynamics and practices within nursing programs, and to continuously examine racism as a persistent issue in nursing education. The study encourages the nursing academy to adopt a decolonial lens in its everyday Indigenization efforts, which will bring about transformation of the academy.

Norwegian authorities bring forward the concept of ‘local community’ in regulations and guidelines concerning temporary living in asylum reception centres (ARCs). However, many ARCs are socially and spatially isolated, located in the peri-urban landscapes surrounding the cities. This article analyses and discusses central guidelines and policy documents from the Norwegian Directorate of Immigration (UDI) from an architectural perspective to explore the concept of local community through the lens of place theory and definitions of the notion of local community. A multidisciplinary theoretical framework in the context of ARCs connects physical and social conditions, bringing perspectives of openness, tolerance, and care to the notions of local community and place. Drawing on the theories of the Norwegian architect Sigrun Kaul (1939–2021) and the British social scientist and geographer Doreen Massey (1944–2016), the article examines the architectural and spatial planning opportunities embedded in existing governmental practices, regulations, and guidelines to enhance the well-being of asylum seekers in peri-urban landscapes. The main finding is that in the official documents related to ARCs, the term ‘local community’ lacks a comprehensive definition but appears directly and indirectly in several texts. Learning from Kaul and Massey, this article establishes a platform for discussing governmental ambitions and practices within peri-urban local communities, particularly in relation to the correlation between locating and caring for asylum seekers.