Telkom Indonesia Research Articles

A Analysis of the Effect of Profitability and Liquidity Levels as a Response to the Capital Structure at PT Telkom Indonesia (Persero) Tbk in 2016-2023

This research aims to analyze the influence of profitability and liquidity on the capital structure of PT Telkom Indonesia (Persero), Tbk in 2016-2023. Using quantitative methods with secondary data in the form of company financial reports, the independent variables in this research are profitability and liquidity while the dependent variable is capital structure. Data were analyzed using multiple linear regression with the help of SPSS 22, as well as classical assumption tests to ensure the validity of the model. Based on the regression analysis of the t test results in the coefficients table, profitability as measured using ROA and ROE has a significant value smaller than 0.05, which means it has significant effect on capital structure. Liquidity measured using CR dan QR has a significant value greater than 0.05, which means it has no significant effect on capital structure. Then the F test results in the Anova table have an F-count > F-table value and a significant value smaller than 0.05, thus indicating that profitability and liquidity influence capital structure simultaneously

Implementasi PSAK 207 dalam Pelaporan Arus Kas (Cash Flow) pada Perusahaan Telkom Indonesia, Tbk (Persero) Tbk Tahun 2022

PSAK 207 in Cash Flow reporting is an accounting standard that regulates cash flow reporting. This standard introduces direct methods and indirect methods. Although the direct method approach requires adjusting net income with elements that do not involve cash flow, the direct method requires reporting gross cash flow from operating activities. The aim of this research is to examine how PT. Telkom Indonesia has implemented PSAK 207 in cash flow reporting. The accounting standard PSAK 207 regulates cash flow reporting, which is critical to providing accurate and timely financial information to stakeholders. This research investigates how the Telkom company applies PSAK 207 in presenting their cash flow reports using a qualitative methodology that includes document analysis and interviews. The results of this research will provide an understanding of the challenges and benefits faced by companies in implementing this standard.

Analisis Public Relations PT Telkom Indonesia dalam Meningkatkan Brand Awareness Indihome di Pakulonan

This study aims to analyze the strategies and challenges faced by the Public Relations of PT Telkom Indonesia in enhancing Indihome's brand awareness in the Pakulonan area. Using a qualitative approach with in-depth interviews conducted with the marketing communication manager and employees, the study found that the main strategies included the utilization of social media, community event organization, and collaboration with local influencers. These strategies proved effective in broadening audience reach and fostering positive relationships with the community. However, challenges such as infrastructure limitations, price competition, and the public's lack of understanding of fiber-optic technology hindered the efforts' effectiveness. To address these issues, the company needs to accelerate infrastructure development, improve internal communication, and enhance public education. The findings provide critical insights into optimizing communication strategies to support brand awareness growth in the telecommunications industry.

Financial Performance Analysis and Z-Score Assessment Of Telecommunication Industry: PT Indonesia, PT XL Axiata, PT Indosat Ooredoo, PT Smartfren Telecom Before and After Covid19 Pandemic

The COVID-19 pandemic created changes in the telecommunications industry in Indonesia. During the pandemic, demand for digital services increased as people relied on online platforms for work, education, and daily activities. This led to an increase in demand for telecom companies. However, after the pandemic ended and people returned to normal physical activities, sales growth in the telecom industry began to decline. This study aims to understand the impact of COVID-19 on the financial performance of Indonesia's telecommunications industry, analyze the performance of each company, assess their risk of bankruptcy, and propose strategies to address these challenges. To achieve these objectives, quantitative approaches such as financial ratio metrics, including profitability, liquidity, solvency, and activity, were calculated. Statistical tests, including paired t-tests, Wilcoxon signed-rank tests, and Kolmogorov-Smirnov tests, were conducted to compare the financial performance of the Indonesian telecommunications industry before and after the pandemic. The Altman Z-Score model was also used to measure bankruptcy risk and identify whether the companies are in financial distress. The results showed a significant difference in Indonesia’s telecommunications industry’s financial performance before and after the pandemic in terms of profitability, as measured by ROA, ROE, and NPM, all of which showed an increase. Among the major players, PT Telkom Indonesia Tbk led the industry with strong and stable financial performance and was the only company classified in the "safe zone" by the Altman Z-Score. XL Axiata also maintained stability, although its performance was lower than Telkom and Indosat. Indosat Hutchison showed improvement during the period, partly due to its merger with Hutchison and initiatives such as massive tower sales and continuous innovation, which helped strengthen its position in the market. On the other hand, Smartfren faced significant struggles, showing a decline in profitability and being heavily in financial distress.

What Strategy will Telkom Indonesia (TLKM) use to Increase the Price Per Share?

This study analyzes what strategies will be carried out by PT Telkom Indonesia (TLKM) Tbk in increasing the price per share focusing on NPM and DPR. The population and sample in this study are the financial statements of PT Telkom Indonesia (TLKM) Tbk for the period 2014-2023. The method used in the study is mix method research (MMR). The results show that NPM has a negative but significant effect on DPR with an Adjusted R-square value (determination coefficient) of 0.5132 or 51.32% indicating that the effect of NPM on DPR is 51.32%, the remaining 48.68% is influenced by other factors. Focus on NPM and DPR strategies that can be carried out by PT Telkom Indonesia (TLKM); Short Term: Focus on operational efficiency and optimization of dividend policy to increase investor attractiveness Medium Term: Expand the digital service portfolio and take advantage of national digital transformation opportunities, Long Term: Diversify markets and products to face global competition and reduce dependence on the domestic market.

Analisis rasio keuangan untuk mengukur kinerja keuangan pada PT. Telkom Indonesia (Persero) Tbk yang terdaftar di Bursa Efek Indonesia tahun 2019- 2022

The objective of this research is to ascertain the financial performance of PT Telkom Indonesia, a company listed on the Indonesian Stock Exchange. This research is qualitative and descriptive in nature, utilizing both qualitative and quantitative data. The secondary data source was used as the research basis. The research findings from 2019 to 2022 clearly indicate that the financial performance, measured using liquidity, solvency, activity and growth ratios, is poor. Conversely, financial performance measurement based on profitability ratios, such as the net profit margin ratio, demonstrates favorable outcomes, while return on equity falls short. The activity ratio, measured by receivable turnover, shows positive results, contrasting with the less favorable performance of total asset turnover.

STOCK PRICE PREDICTION AND SIMULATION USING GEOMETRIC BROWNIAN MOTION-KALMAN FILTER: A COMPARISON BETWEEN KALMAN FILTER ALGORITHMS

Stocks have high-profit potential but also have high risk. Many people have ways to forecast stock prices. The Geometric Brownian Motion (GBM) method forecasts stock prices. The data used in this study are closing stock price data from July 1, 2021 to August 31, 2021 taken from Yahoo! Finance. The stocks used in this research are Bank Rakyat Indonesia (BBRI), Indofood Sukses Makmur (INDF), and Telkom Indonesia (TLKM). A strategy is carried out to improve prediction accuracy by utilising the Kalman Filter (KF). This research will compare the mean absolute percentage error (MAPE) value between GBM-KF, which was manually computed and computed using the Python library. As an example of this research, for BBRI stock, the high GBM MAPE value of 9.02% can be reduced to 3.52% with manually computed GBM-KF and 3.68% with Python library computed GBM-KF. Similarly, INDF and TLKM stocks are showing a significant reduction in MAPE values to deficient levels in some cases. The GBM-KF method employing manual computing may enhance the overall precision of stock price forecasting. Future research may enhance this study by using the GBM-KF model on alternative financial instruments, integrating supplementary market data, or evaluating its efficacy under extreme market conditions.

Strategy to Increase B2B Readiness in PT Telkom Indonesia Regional 3 During Organizational Transformation

PT Telkom Indonesia implemented a strategic restructuring plan to boost its competitive advantage and reinforce its position in the Indonesian telecommunication industry. The first strategy is fixed mobile convergence (FMC), which changed all Telkom Regional target markets and business models from B2C to B2B. Telkom Regional 3, which served customers in the West Java region, was designated by management as a pilot for Telkom Regional in its transformation to B2B. During the organizational transformation process, B2B readiness survey was conducted to see whether employees in each region are ready for transformation. The result showed that Telkom Regional 3 has the lowest score in B2B readiness compared to the average score and the other six regions. The area that needs to be improved by Telkom Regional 3 is related to capability subject matter expert (SME), territory leadership, and partnership policy model. The framework used in this research is the KPMG six layer target operating model. The data was collected by interview to validate the business issue and gain more comprehensive insight based on KPMG six layer target operating model variables. The result showed that the first issue occurs because of the gap between subject matter expert (SME) expectations and reality regarding B2B business. Also, no figure leader B2B can give an example of an ideal B2B business. The second issue occurred because there is a need for a shift in mindset from B2C to B2B for teams in the territory, and the last issue arose because of rigid partnership policy. This research is expected to provide an overview of the causes of the low B2B readiness score in Telkom Regional 3, along with suggestions for further improvement.

Stakeholder Dialogue in PT Telkom Indonesia's Corporate Social Responsibility Program

Stakeholder dialogue is an important element because it allows constructive participation with parties involved in Corporate Social Responsibility. PT Telkom Indonesia, which runs a Micro, Small and Medium Enterprises development program as CSR, builds dialogue with business actors to jointly make the program a success. This study starts from problems that need to be communicated between the two parties, such as conveying complaints and aspirations. Thus, this study aims to examine stakeholder dialogue in MSME development as a CSR activity of Telkom Indonesia. This study uses a qualitative approach with a case study method. The results of the study show that stakeholder dialogue is carried out both internally and externally. The stakeholder dialogue that occurs is in the form of interaction through social media channels for coordination, as well as conducting company visits to fostered partners offline. In addition, dialogue occurs in monitoring and evaluation activities where the company discusses feedback provided by fostered partners as external parties.

Application of Customer Value to Increase Perceived Value through Special Business Request Marketing Program

This research was conducted at PT Telkom Indonesia, a company engaged in telecommunications, to evaluate the implementation of the Special Business Request (SBR) marketing program in increasing perceived value by customers. The SBR program is an initiative that offers discounts on large projects to strengthen cooperation with government customers. This research uses a qualitative descriptive method, collecting data from the company through in-depth interviews, observation, documentation, and secondary data. The evaluation was conducted on the effectiveness of the SBR program in increasing customer satisfaction and perceived value, using customer value theory, which emphasizes the difference between the benefits obtained by customers and the costs they incur. The results showed that the SBR program effectively increased customer perceived value, helping PT Telkom Indonesia win significant projects and strengthening long-term relationships with government customers. Recommendations are given to refine the program and introduce more personalized marketing strategies based on individual customer needs to achieve optimal results.

Rancang Bangun Aplikasi Pemetaan Pelanggan Indibiz Berbasis Web Pada PT. Telkom Indonesia TBK Cabang Kota Prabumulih

Current technological advances have made the need for information technology very necessary. With the existence of web-based geographic information system technology, it can help PT. Telkom Indonesia Tbk Prabumulih City Branch to digitize every Indibiz customer and target area for Indibiz products. The aim of this research is to create a web-based Indibiz customer mapping information system and to improve technician performance in matters concerning Indibiz. The research method used is descriptive qualitative, the Waterfall method as a system development method and UML as a design tool. The application was built using a website with the php programming language, a mysql database, and printing data using pdf files.

Smarteye.id’s Business Expansion Strategy for Global Market Penetration through the Ansoff Matrix

The rapid advancement of Virtual Reality (VR) technology has spurred demand for high-quality VR content, but its development remains time-consuming and costly. Smarteye.id, an Indonesian tech start-up backed by Telkom Indonesia, addresses this challenge with Seville, a VR plugin designed to streamline content creation. With global VR adoption on the rise, Smarteye.id aims to expand Seville internationally. However, this expansion faces challenges such as fierce competition, varying consumer preferences, and product localization constraints. This study applies the Ansoff Matrix to identify potential strategies for global market entry, from new product development to market penetration. Findings suggest that a product development strategy offers a comprehensive approach to accelerating Smarteye.id's growth. The research contributes to strategic management and technology marketing fields.

Analysis of Asset Utilization in Measuring Profitability at PT. Telkom Indonesia (Persero), Tbk

Penelitian ini bertujuan untuk mengetahui bagaimana penggunaan aset dalam mengukur profitabilitas pada PT. Telkom Indonesia (Persero) Tbk. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian kuantitatif dengan data yang berupa angka-angka yang selanjutnya diukur menggunakan statistik sebagai alat uji perhitungan. Pengambilan sampel dengan tekhnik purposive sampling dimana sampelnya yaitu laporan laba rugi dan laporan posisi keuangan (neraca) pada laporan keuangan PT. Telkom Indonesai (persero) Tbk. Periode 2016-2023 sumber data dalam penelitian ini yaitu data sekunder. Berdasarkan analisis regresi pada hasil uji t pada tabel Coefficients nilai signifikansinya sebesar 0.000 yang berada dibawah 0.05. Sedangkan t hitung dan t tabel yaitu, t hitung 7,565 > t tabel 1,859 maka dinyatakan penggunaan aset tetap berpengaruh secara positif dan signifikan terhadap profitabiliitas Return on Asset (ROA). Hasil penelitian ini menunjukkan bahwa terdapat pengaruh yang positif dan signifikan antara tingkat Fixed Asset Turn Over (FATO) dalam mengukur profitabilitas pada Return on Asset pada PT. Telkom Indonesia (persero) Tbk. Periode 2016-2023.

Evaluation of Information System Quality on Electronic Memorandum (NDE) System at PT Telkom Indonesia Tbk. Based on ISO/IEC 25010 Standard Dimension Quality in Use (Characteristics: Efficiency, Satisfaction, and Context Coverage)

The role of information technology greatly influences the performance and results obtained by companies and organizations. At the company there is a written official assignment which is usually called a disposition with an official letter called an official memorandum. Official memorandum are made by authorized officials in the context of carrying out duties, functions and responsibilities of official positions addressed to other officials within the internal scope of the organizational unit. PT Telkom Indonesia has a system for digital office note management under the name Electronic Office memorandum (NDE) System. The NDE system has not been evaluated in terms of system quality with ISO/IEC 25010 standards. ISO/IEC 25010:2011 The Quality in Use dimension was chosen because it has characteristics that can be assessed from the user's perspective. The results showed that the quality of the system has a very high value, in terms of efficiency characteristics of 87.05%, satisfaction characteristics of 83.6%, and context coverage characteristics of 85.9%. With the acquisition of values ​​that have been obtained from users, the authors found several features that users still complained about for improvement in the future. Therefore, the authors through this research provide recommendations for future systems.

Sales Performance Analysis in Adding New Indihome Customers (Case Study in Telkom Jember Area)

Sales Force is an important part of PT Telkom Indonesia's position which has a role in making the company successful. Sales Force finds it difficult to make offers to get customers. Sales Forces do not get a fixed salary, they only get a fee based on new customer orders whose been activated on the same day, so this makes Sales Force less motivated to work. It is suspected that there is miss preception between the Sales Force and the Organization which can influence their job satisfaction and performance. This research presents the results of descriptive statistical analysis, validity and reliability tests of measurement model parameters, as well as the results of testing the research structural model. The descriptive statistical analysis, validity test and reliability test in this research were analyzed using SMARTPLS software. Meanwhile, hypothesis testing and model suitability analysis in this research were carried out using the variance-based Structural Equation Modeling (SEM) method. Data collection was carried out directly by distributing questionnaires to 101 respondents, who were in the IndiHome Sales area for the period 2019 – July 2023. For the result analysis, Work Motivation and Self Efficacy have positive significant for Sales Force Job Satisfaction. Work motivation and Climate Organization have a positive significant effect on Sales Force Job Performance. Climate Organization does not have a significant effect on job satisfaction. Self-Efficacy does not have a significant effect on Performance. Job Satisfaction does not have a significant effect on Sales Performance.

Maturity Assessment of Knowledge Management in the Transition of Organizational Transformation at PT Telkom Indonesia (Persero) Tbk

The telecommunications industry is rapidly and significantly changing due to rising customer demands and digitization. Telecom businesses are exploring new strategies to maintain a competitive advantage. As the biggest telecommunication provider, PT Telkom Indonesia (Persero) Tbk (Telkom) consistently innovates and collaborates to foster a fair digital environment. This drive motivates Telkom to accelerate its transformation and lead Indonesia’s digitalization efforts. During this transformation process, Telkom needs to assess its knowledge management (KM) maturity level. This study will explore Telkom’s KM maturity, highlight gaps, and recommend business solutions. Using a mixed-methods approach, quantitative data were collected from surveys based on the Asian Productivity Organization (APO) framework, while qualitative data were gathered through in-depth interviews. This holistic approach ensures a comprehensive understanding of the key success factors of knowledge management. The research shows that the KM maturity level of Telkom is categorized as the 4th level or refinement level. This level indicates that Telkom’s KM progress aligns with the organization’s vision, mission, objectives, and priorities. However, there is still potential for continuous evaluation and improvement. Based on the data analysis, Telkom can implement several proposed business solutions, informed by 11 key success factors, to enhance the critical programs for organizational transformation.

Pengaruh Lingkungan Kerja dan Motivasi Kerja terhadap Kepuasan Kerja Karyawan pada PT Telkom Indonesia Witel Bogor

Human resources are the most important part in achieving success when achieving company goals. Success and failure that occur in achieving organizational goals depend on the capabilities of its human resources. This research aims to determine whether there is a partial and simultaneous influence of the work environment and work motivation on job satisfaction. This research uses a statistical quantitative approach and uses direct observation methods and questionnaire methods. This research was conducted in May - June 2024 at PT Telkom Indonesia Witel Bogor with a population of 49 respondents with a sample of 44. This research was tested by testing data quality, testing classical assumptions, testing hypotheses. From the results of the t test, the work environment has an insignificant influence on job satisfaction, and work motivation has a significant influence on job satisfaction. From the results of the f test, it was found that the calculated f was 139,242 > f table 3.23 and the sig was 0.000 < 0.05, so it was said that work environment variables and motivation had a simultaneous influence on job satisfaction.

Pengaruh Motivasi dan Disiplin Kerja terhadap Kinerja Karyawan di PT Telkom Indonesia Regional 1 Sumatera

The company's success in achieving its goals and success is supported by several factors, one of which is people. Competent and professional resources will improve the company's performance. Employee performance is the ability, skills, and work results shown by an employee in carrying out his duties and responsibilities at work. Employee performance can be influenced by several factors, including motivation and work discipline. Motivation is an impulse that can trigger a sense of enthusiasm and is also able to change individual behavior towards something better. Besides motivation, work discipline is also a factor that can improve employee performance. Work discipline is the attitude of an employee who respects, respects, obeys and obeys the regulations that apply in the company. The purpose of this study is to determine the influence of motivation and work discipline on employee performance at PT Telkom Indonesia Regional 1 Sumatra. Data was collected through a survey by distributing questionnaires to employees of PT Telkom Indonesia Regional 1 Sumatra. The total population is 89 people and all of them are sampled (saturated samples). The instruments in this study are valid and reliable and the types of data used are primary data and secondary data. The results of the study show that motivation has a positive and significant effect on employee performance Work discipline also has a positive and significant effect on employee performance In this study, it shows that work discipline has a more dominant effect than motivation on employee performance.

Business Ecosystem Architecture Development: A Case Study of IoT Business in the Transportation Industry

The research aims to study business ecosystem architecture in the Internet of Things (IoT) scope, especially in the transport industry. This research uses a qualitative approach with the Research and Development (R&D) method with the Modeling Business Ecosystem Architecture (TEAM) research design. Informants consist of internal and external sources who provide a practical and comprehensive perspective on the IoT transportation business ecosystem at Telkom Indonesia. Data collection was conducted through in-depth interviews, observations, and literature studies. The results showed that, in mapping the IoT business ecosystem in Telkom Indonesia’s transportation sector. The findings highlighted several challenges, such as the limited readiness of human resources and the lack of local device manufacturers resulting in a lack of competitiveness of IoT solutions. There is a need for a business ecosystem architecture that focuses on examining actors, roles, and value offered and mapping interactions between actors. With a cocreation approach, actors in the ecosystem can actively collaborate in designing, developing, and implementing more innovative and adaptive solutions. Through the cocreation process, customers, service providers, application developers, and other actors can share knowledge, experiences, and resources to create solutions that better suit the needs and expectations of all parties involved. This research maps the IoT business ecosystem in the transport sector developed by Telkom Indonesia. Telkom Indonesia is a solution provider, where the importance of collaboration of each actor, including device providers, application developers, and customers, is crucial to overcoming challenges and maximizing the ecosystem’s potential.

Digital literacy analysis: A case study of Telkom Indonesia in exploring its work environment dynamics

<p>Digital literacy is increasingly recognised as a crucial skill in today's work environment, particularly in the context of rapidly advancing technology. This study aims to analyse the level of digital literacy among employees at PT Telkom Indonesia Graha Merah Putih Bandung and its impact on work productivity. Qualitative research methodology was employed with employees of the company serving as the research population. Both primary and secondary data were utilised, gathered through interviews, observation, and documentation. This study used three types of informants with each being represented by one employee. The findings reveal that digital literacy, encompassing proficiency in utilising digital communication tools and platforms, significantly influences the work productivity of PT Telkom Indonesia employees. Moreover, the development of digital literacy has identified that it is playing pivotal role. The study underscores the importance of digital transformation initiatives and enhancing employee digital literacy to drive improvements in work productivity.</p>