Tech Services Research Articles

Future of Hygieia Health Private Limited

The case revolves around the dilemma faced by the existing co-founders of Hygieia Health Private Limited (hereafter, Hygieia) in managing a potential startup with an amazing product but declining investor confidence due to the sudden exit of one of the co-founders. Hygieia, a tech services company that started in September 2016, represented the medical healthcare sector that served the niche customer segment—pregnant women. The startup was considered to be one of the promising businesses by early-stage tech funders. However, one of the co-founders suddenly announced that he would leave the company without parting with his stake in it. This created a major problem for the other founder members in moving ahead. The case examines the factors contributing to the crises and dilemmas faced by Hygieia’s co-founders, which led them to devise a strategic plan to overcome these challenges. It emphasizes the difficulties encountered by a growing startup and highlights the importance of having a strong team to sustain and expand the business. Additionally, the case explores relevant valuation concepts in a startup context. It provides insights into the significance of human capital in a tech startup using the people, opportunity, context and deal (POCD) framework, explores various financing options available for startups and outlines key valuation methods.

인공지능 기반 대화형 법률 상담 서비스디자인

The development of AI is having a significant impact on the legal industry, but in Korea, legal tech is still in the early introduction stage. The purpose of this study is to suggest service design of AI-based interactive legal consultation solving problems in the legal consultation process. After reviewing the previous research on legal services, information asymmetry, and legal tech, in-depth interviews and idea workshops with stakeholders were conducted and the service concept focused on explaining legal terms, providing similar cases and predictive information, and highlighting key points was created. The service concept was verified by stakeholders in the form of a mobile prototype. This study is significant in that it presents service design of AI-based consultation by reflecting the needs of various stakeholders, and can be the basis for legal tech services in the future.

Law Without Lawyers: Examining the Limitations of Consumer-Centric Legal Tech Services

The legal field is undergoing a disruptive change with the emergence of technology- based legal services aimed directly at serving the consumer, bypassing the need for a human lawyer. Specialized legal technologies powered by Artificial Intelligence (AI) or enabled by blockchain are leading to what is being referred to as new law, new ways of interpreting, implementing, and enforcing the law. Raymond Brescia has termed this transformative period in legal history as the third wave of lawyering. This wave is characterized by a new world of law without lawyers, comparable to the banking revolution, where mobile apps and online banking platforms replaced traditional tellers. There is an emergence of a legal ecosystem where conventional legal practices coexist alongside technology-driven legal services. These legal techs hold the promise of enhancing legal and justice inclusion by providing cheaper, more convenient, and more accessible legal services compared to traditional law firms and lawyers. This paper examines the emerging legal tech field, focusing on the business- to-consumer (B2C) category.B2C legal tech refers to tools designed to provide legal services and information directly to consumers without requiring the involvement of a human lawyer. This paper explores the factors driving these disruptive changes in legal services and evaluates some of the limitations of legal tech in meeting clients’ legal needs. The author concludes that B2C legal tech is gaining traction. However, the author avers that these technologies have limitations in fully meeting the needs of their users; therefore, lawyers still play an essential role in the legal ecosystem. As legal tech continues to gain traction, specific measures need to be implemented to address some of their limitations and ensure the seamless integration of these technologies into the legal field. This paper contributes to the ongoing discourse on the future of the legal profession in the era of technological advancement.

Older adults' experiences with using information and communication technology and tech support services in New York City: findings and recommendations for post-pandemic digital pedagogy for older adults.

Although Information and Communication Technology (ICT) has great potential to help older adults cope with challenges associated with aging, the intended benefits of ICT are not always realized in this population due to access barriers and low digital literacy. During the COVID-19 pandemic, numerous tech support initiatives for older adults got underway. However, evaluation of the effectiveness of these initiatives is less common. This research partnered with a large, multi-service organization in New York City that gave some groups of their clients ICT devices, unlimited broadband, and access to technology training in response to COVID-19 lockdowns. This study investigates older adults' experiences with ICT and ICT support services to better inform the existing and emerging tech support for older adults during and beyond the pandemic. Data were obtained from interviewer-administered surveys of 35 older adult recipients of ICT devices, connectivity, and training in New York City. The average age was 74 years (range = 55-90 years). The group was diverse regarding race/ethnicity (Black 29%, Latino 19%, White 43%). All had low incomes. Surveys consisted of multiple-choice items and open-ended responses. The study found that one size does not fit all when it comes to ICT training and support for older adults. While connection to devices and services and tech support led to a degree of ICT adoption, the newly learned skills did not always lead to expanded device usage. The readily available tech support training and support do not guarantee service utilization, as success with tech services is related to one's pre-existing ICT competence. The study concludes that customized training based on individuals' skills rather than age is needed. Tech support training should start by understanding an individual's interests and incorporate tech education to help users identify a wide range of existing and emerging online services that can meet their needs. Service organizations should consider including an assessment of ICT access, use, and skills into their standard intake protocols to ensure effective service delivery.

Virtual consumption: A review of digitalization's “green” credentials

The unprecedented development, growth, and widespread pervasiveness of digital Information Communication Technologies (ICTs) have coincided with ever-increasing levels of consumption and the climate emergency. Digital ICTs, once lauded for their potential to dematerialize society, are now imposing additional burdens on the planet. The widespread consumption of personal electronics continues to grow at an enormous rate, while recycling of the scarce rare-earth minerals that are crucial to their development is negligible. As digital technologies become ubiquitous, the need for additional energy to power our ever-increasing number of digital devices and services must also keep pace. Moreover, despite their public veneer as progressives, digital tech companies are collaborating with fossil fuel companies to render oil and gas extraction more profitable and with greater speed, fuelling climate breakdown. Online social platforms are also being misused as podiums for dis/misinformation and falsehoods counter to the scientific consensus of anthropogenic climate change, allowing the digital tech sector to abdicate any social responsibility and denying the dire consequences of inaction. This review article explores the growing consumption demands and the ecological threat from digitalization and the digital tech sector: demands that will only intensify with our insatiable appetite for digital tech services and products. Such a review aims to draw closer attention to some ways such technology can be used to assist ecological research and conservation, but also to expand upon our understanding of the negative environmental aspects of a relentless push toward a Digital Society. In uncritically accepting Big Tech's virtuous credentials, we are choosing to ignore the immense power and influence they have over our lives, and the ways they may be propelling our environment toward collapse.

REFLECŢII ORTODOXE DESPRE MUNCĂ

It is particularly well-acknowledged that working is a means of relating to the world and our neighbours. Daily activity, carried out over several hours for several years, serves to organise in a very specific way our understanding of the world and our neighbours. The fact is that “within us are impressed the manners of comprehending the world and how we relate to our fellow men, as they are shaped through thousands of hours of labour, such that, to a great extent, our vision of the world and life bears the print of the labour we exert all throughout our lives”, as noted by Adrian Sorin Mihalache. On the other hand, today’s technology has considerably permeated most occupations, the tendency being that robots, computers, automation systems, automata and intelligent machines are replacing people in labour to a greater and greater extent. Therefore, the ever-increasing scope of gadgets and tech services “reveal the signs and signals of a profound metamorphosis of labour” (idem), with the overuse of technology leading to the atrophy of man’s powers and ability to open himself to the world. In this sense, we find great relevance in the ideas developed by the French novelist and philosopher Michel Henry: “Since the dawn of the industrial era and as a simple consequence of the progressive replacement of «the working force» with natural energies, it was possible to foreshadow the diminishment of the activities of workers to that of mere supervision, which is tantamount to the atrophy of nearly all the subjective potentialities of the living individual and, thus, to rising disquietude and discontent”. Our intention with the present study is to attempt a modest exposition of the teaching of Eastern Orthodox Christianity on labour and to highlight landmarks that may, on the one hand, shed light on the way to a more profound understanding of the consequences of the deep metamorphosis of labour we are currently witnessing, and, on the other hand, to offer clues on the developing position of Christians to these dynamics.

The Impact of Tech Services Exports from Ukraine, Belarus and Russia on Global Prosperity

The Impact of Tech Services Exports from Ukraine, Belarus and Russia on Global Prosperity

Trending Tech Services: The Need for Mistakes and Failures in Libraries

ABSTRACT In order to be innovative, libraries need to experiment and attempt new things. Part of this is the possibility of making mistakes and having failures along the way. Librarians can learn from these mistakes and failures and become better informed for future initiatives. However, like many organizations libraries are often risk-averse and do not reward experimentation and often mistakes and failures are looked on negatively. This can lead to less innovation and less learning – both on the individual and on the organizational level. Library leaders should encourage experimentation and understand that in order to be innovative, mistakes will be made and some initiatives will not be successful Making mistakes and having failures should not automatically be seen as a negative as long as they are used as leaning opportunities. By making mistakes, librarians can learn and grow. With this gained knowledge they, and their libraries, can be brought closer to success in the future.

IT TECH and Cloud services In the Viticulture-winemaking Economy

The introduction of the latest technologies in the field of viticulture and winemaking has reduced production costs and increased the competitiveness of the enterprise. POS system - a ready-made set of equipment for automation of trading operations. All devices are integrated with each other and placed in such a way as to ensure maximum comfort of the seller and fast customer service. Winemakers can use POS systems to attract loyal customers through marketing functions in wineries. Blockchain is the latest technology that allows companies to track all stages of a product life cycle. When cloud services are integrated with Blockchain technology, organizations can better integrate all the information with each other. The use of all these innovative technologies increases the economic potential of the sector and makes it competitive in international markets. Keywords: Upserve Winery; Lauv Winery; ShopKeep Winery POS; WineDirect; Xudle; Revel Systems; DTC-Sales; Apple Pay; Blockchain; StackPointCloud; SaaS; Cloud Computing.

ЕКОНОМІЧНІ ПЕРЕДУМОВИ ІННОВАЦІЙНОГО РОЗВИТКУ ЮРИДИЧНОГО КОНСУЛЬТУВАННЯ В ТРАНСПОРТНОМУ СЕКТОРІ УКРАЇНИ

The demand for innovative technologies in the field of law is constantly growing. The purpose of the article is to assess the prerequisites and prospects for the development of the legal services market based on the use of innovative technologies, in particular Legal Tech. It has been determined that the field of Legal Tech is a very relevant area of legal consulting development in Ukraine. Legal Tech services are an auxiliary attribute in the work of a modern lawyer in any field. Legal Tech is a startup option. This startup will allow lawyers to optimize the management of clients' cases, in particular transport enterprises, with the help of modern technologies. The sphere of IT technologies is characterized by indicators of intensive growth of innovative technologies. A number of positive aspects of the functioning of Legal Tech startups in the economic sphere, in particular in the sphere of the transport industry, have been identified. The Legal Tech system allows you to optimize the results of lawyers' work, in particular to simplify the mode of working with documents, etc. The disadvantages of Legal Tech development in Ukraine are identified as follows: an imperfect system for protecting confidential information, lack of live communication with the client, unstable Internet connection. A number of chatbots that can serve as assistants in solving standard situations in the field of transport technologies have been analyzed. The main characteristics of the chat bots «AXDRAFT assistant robot», «BumperBot», «FastDoc assistant» are investigated. In the future, the development process of the above-mentioned technologies will contribute to optimizing the work of lawyers in solving standard and template situations, in particular in the field of transport activities. The researched innovative services are currently at the development stage in Ukraine. The issue of economic justification of the costs of creation and the results of the implementation of such innovative products is the subject of further research.Keywords: legal services market. transport sector, IT technologies, legal consulting, system «Legal Tech».

Effectiveness of mobile phone text message reminder interventions to improve adherence to antiretroviral therapy among adolescents living with HIV: A systematic review and meta-analysis.

Poor adherence to antiretroviral therapy in adolescents living with HIV is a global challenge. One of the key strategies to improve adherence is believed to be the use of digital adherence tools. However, evidence is limited in this area. Our objective was to investigate the effectiveness of mobile phone text message reminders in improving ART adherence for adolescents. The preferred reporting item for systematic review and meta-analysis guideline was followed. A literature search was done in five databases (PubMed, Web of Science, Embase, Global Health and Cochrane) in August 2020. Additional searches for studies and grey literature were performed manually. We included studies with quantitative design exploring the effectiveness of text message reminders, targeting adolescents aged 10-19 years. Studies were excluded if the intervention involved phone calls, phone-based applications, or other complex tech services. Mean differences between intervention and standard of care were computed using a random effects model. Subgroup analyses were performed to identify sources of heterogeneity between one-way and two-way text messages. Of 2517 study titles screened, seven eligible studies were included in the systematic review. The total number of participants in the included studies was 987, and the study sample varied from 14 to 332. Five studies showed a positive impact of text messaging in improving adherence, while no significant difference was found between the intervention and the control (standard of care) group in the remaining two studies. The pooled mean difference between the intervention and the control group was 0.05 (95% CI: -0.08 to 0.17). There was considerable heterogeneity among the studies (I2 = 78%). The meta-analysis of text message reminder interventions did not show a statistically significant difference in the improvement of ART adherence among adolescents living with HIV. The included studies were heterogeneous in the reported clinical outcomes, where the effectiveness of the intervention was identified in small studies which had a short follow-up period. Studies with bigger sample size and a longer follow-up period are needed.

WITHDRAWN: Image integrity verification using blockchain

Abstract Digital image processing today has become simple thanks to powerful computers, advanced tech services for photo-editing and equipment for high resolution photography. Verifying the credibility of photographs and identifying tampering traces without requiring additional and significant prior understanding of the image material or any embedded watermarks is Scope of Science. An effort is made to research the new trends in the world of digital identification of picture forgery and also full bibliography on blind approaches for detection in Forgery. No clear prior data is required for blind or passive approaches about a N image. In this paper a novel Image Integrity verification method is proposed by combining RSA and Hash Based Message Authentication. In the proposed method images are key-hashed and stored in chronological chained fashion The verification process is done in same manner by generating hash values which are compared with hashes stored on blockchain. This research is significant in establishing the trust between any two parties.

Vet tech services to be rolled out nationwide

Veterinary RecordVolume 186, Issue 7 p. 206-206 News and reports Vet tech services to be rolled out nationwide First published: 22 February 2020 https://doi.org/10.1002/j.2042-7670.2020.tb00435.xRead the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinkedInRedditWechat No abstract is available for this article. Volume186, Issue7February 2020Pages 206-206 RelatedInformation

Why latent entrepreneurs delay their launch to the market in Mexico

Entrepreneurship fosters job creation and GDP growth, a must for emerging countries. Due to its strategic geographical position, the region of Jalisco, Mexico, is an attraction pole with more than 650 high-tech corporations, exporting a total value of USD 21 billion (around GBP 16.4 billion) annually in tech products and services, being micro and small and medium enterprises a significant part of their companies. In this paper, we introduce a new entrepreneurial perspective about latent entrepreneurship, and we propose a multigroup structural equation modelling (MSEM) model using global entrepreneurship monitor (GEM) data. The model explains why latent entrepreneurs delay launching to the market, based on their fear of failure, perceived opportunities, and the emulation effect formed when nascent entrepreneurs interact with other successful colleagues. The main finding of this study suggests that in Mexico latent entrepreneurs' fear of failure does not moderate the relationship between perceived behavioural control, entrepreneurial intentions, perceived opportunities, and the knowledge of other successful entrepreneurs.

Follow 6 critical steps to manage privacy, security risks in ed tech

A dizzying array of technology is available to help educational institutions provide high-quality content and fulfill their missions faster and more conveniently than ever before. For example, unified messaging platforms allow higher ed administrators, faculty, and students to keep track of assignments, grades, volunteer and extracurricular opportunities, and due dates for projects, and to ask questions and otherwise communicate. And apps can help students learn a variety of subjects, including math, reading, and foreign languages. Electronic books are widely available, and students can take notes in them. Collectively, this technology is referred to as “ed tech.” It's fundamentally changing how higher ed administrators, faculty members, and students learn and communicate — and students are increasingly accessing ed tech services in their early elementary years.

California's Wasco treatment plant to double production capacity

MembranePRO Services and Watershed Tech Services have announced plans to double production capacity by year-end at the Wasco Treatment Plant, California's first merchant facility to treat produced water for reclamation and beneficial reuse.

The Overview and Legal Issues Regarding Real Estate Tech

In this paper, I will introduce the types of real estate tech services already provided in Japan and give concrete examples, as well as explain the real estate crowdfunding, which is attracting particular attention, including laws and regulations. I will also discuss the legal issues in the use of data and personal information that are expected to arise in real estate tech services in the future.

Catching up with time: Tips, tricks, and best practices for library renovations

July/August 2015 362 Academic libraries built before the wave of digital and broadband technology rolled in are now required to provide today’s users with advanced technologies and facilities. As a result, libraries are renovating their existing facilities, as well as creating new spaces. Benjamin S. Rosenthal Library (BRL), l o c a t ed on the campus o f Q u e e n s College of the City University of New York, opened i t s d o o r s d u r i n g t h e spring semester of 1988. At the time, t he awa rd winning, sixstory library was “suited to high tech services for years to come.” At its opening, the state-of-the-art facility was lauded for its “advanced technology” and “services of dial-up access . . . to library’s databases.” Nearly 25 years later, the technological advances in formats and access have left the library vastly outdated, unable to meet the current needs for more computer work stations, wireless access, and more comfortable study and lounge areas. In 2008, BRL formed the Rosenthal Improvement Committee to initiate plans to improve the library through a multiphase plan. As our experience may soon be your experience, an overview of the process, and lessons learned, may help you and your institution.

Achieving customer loyalty through service excellence in internet industry

Purpose – This paper aims to investigate the antecedents to attitudinal and behavioural loyalty of customers of Internet service providers (ISPs). In addition, this study endeavours to identify the relationship between overall service quality and cognitive as well as affective evaluations of customers. An assessment of service quality dimensions is also included to fill the void of research on modelling service quality in high tech services. Design/methodology/approach – The paper reviews the most cited articles on the topic published in academic journals with a view to identify dimensions that customers use to evaluate the quality of a service providers, and to determine loyalty formation through customer cognitive and affective evaluations in Internet industry. Findings – The exogenous constructs of the conceptual model include influential factors such as network quality, customer service, information support and security which make up the perception of overall service quality. The endogenous constructs include cognitive and affective determinants such as customers’ trust, satisfaction, commitment, value and resultants – attitudinal loyalty and behavioural loyalty. Originality/value – The study proposes that by enhancing service quality, firms can influence customers’ satisfaction, trust, commitment and value, and ultimately loyalty, which are critical for an ISP’s success and long-term sustainability. Moreover, applying the findings of this study, ISPs can strategise in making customers more central in their day to day operations, which would create competitive advantage for the companies.

Case Study: Managing Change, and More Change, in Tech Services

Case Study: Managing Change, and More Change, in Tech Services