Quality Management System Research Articles

Automated Data Quality Control System in Health and Demographic Surveillance System

The automated data quality management system serves as a comprehensive solution developed to enhance the precision, dependability, and uniformity of data within data-driven organizations. Such systems play an important role in eliminating the shortcomings associated with manual data quality management, which is prevalent in health and demographic surveillance systems (HDSS). The ongoing difficulty of ensuring data quality through manual processing hinders the HDSS's capacity to optimize data quality effectively. To address this challenge, our study adopted design science methodologies to provide guidelines for the design and implementation of the automated data quality control system. The open source technologies (Pentaho data integration, R Studio, SQL, Windows task scheduler) were used to facilitate the automation and validation of the incoming and database resident data. The quality of data has vastly improved since the implementation of the proposed system. The findings suggest that the automated data quality control system exhibited superior performance compared to the manual methods, thereby minimizing errors and time-wasting efforts.

РИЗИКИ ЯКОСТІ АУДИТОРСЬКИХ ПОСЛУГ

Introduction. Today, more than a million subjects of economic activity in the world are certified according to the ISO 9001 standard - quality management system. The quality management system (QMS) is an integral part of management that follows both market norms and business rules. The practice of implementing QMS, along with the optimistic results of quality improvements, reveals the debatable aspects of such processes. Problem Statement. The International Quality Management Standards application (which is one of the main audit reform directions in Ukraine) is today complicated both by the active pace of the mentioned processes (insufficient time for the unification of quality policies and procedures) and the difficulty of international regulatory practical application policies and procedures regarding audit quality. Subjects quite often postpone their orders for conducting a mandatory audit during the period of martial law, which leads to the emergence of quality control risks. Purpose – coverage of modern trends in the audit quality risks identification and assessment, justification for an audit firm of an alternative internal quality management system as an integral operational management component, that will enable the systematic approach formation to conduct a competitive audit. Methods. General scientific and special methods are used: analysis, synthesis, grouping, description, comparison, theoretical generalization and abstract-logical. Results. The complex nature of quality risks in modern audit conditions, their impact on the validity, reliability and persuasiveness of the auditor's opinion is revealed. The quality risk is investigated based on a comprehensive risk assessment in terms of the audit company's “quality management system” components. Common errors of auditing companies in the quality management system organization, the significance of their impact on compliance with norms and goals of audit quality are given. Based on the conceptual rules and principles of the International Quality Management Standards, alternative components of the “Quality Management System” for the audit company, their structural and logical connections with the identification of the functional role are proposed. Based on the international practice of risk-oriented management, methodical approaches to the identification and risk assessment are proposed, alternatives for internal regulation and specified processes documentation are revealed. Conclusions. The quality management system does not have a simple cycle, its effectiveness lies in systemic regulatory and internal management development. The internal audit of the QMS cannot fulfill its function by declarative decisions only. Due to the established communication with the auditors, interest in the demand for his role, the person responsible for the company's QMS should raise his competence' level, work with quality risks “in advance”. Issues of audit quality risk management highlighted in the article are quite new and require the methodological and practical principles formation of regulation and conceptually unified mechanisms for the implementation of such processes by audit companies.

Digital Transformation in the Pharmaceutical Industry: Ensuring Data Integrity and Regulatory Compliance

The pharmaceutical industry is undergoing a significant digital transformation to improve efficiency, productivity, and regulatory compliance. One critical aspect of this transformation is ensuring data integrity, which is essential for maintaining the quality and safety of pharmaceutical products. This article explores the reasons behind the digital transformation in the pharmaceutical industry, focusing on the need for better data integrity. It examines the challenges pharmaceutical companies face in achieving data integrity, such as legacy systems, data silos, resistance to change, cybersecurity risks, and the validation of computerized systems. The article also discusses the benefits of regulatory compliance, including enhanced product quality and patient safety, reduced risk of non-compliance, improved operational efficiency, and increased brand reputation and customer trust. The author proposes strategies for successful digital transformation and data integrity, such as developing a comprehensive roadmap, investing in modern IT infrastructure, implementing data governance and quality management systems, fostering a culture of continuous improvement, and collaborating with technology partners and industry consortia. The article concludes by discussing future trends and opportunities, such as the adoption of blockchain technology, the integration of Internet of Things devices, the use of big data analytics for predictive quality control, and the need for collaboration with regulators to develop industry-wide data integrity standards. This comprehensive review provides valuable insights for pharmaceutical professionals, researchers, and regulators seeking to navigate the complex landscape of digital transformation and data integrity in the pursuit of improved patient outcomes and business success.

Adopting quality management practices in the industry 4.0 era: an investigation into the challenges

In this transformative phase of Industry 4.0, the integration of advanced digital technologies into traditional manufacturing processes presents a paradigm shift in quality management. This seminal study ventures into the forefront of this transition, uncovering the intricate challenges impeding the adoption of Quality Management Practices (QMP) amidst digital innovation. Leveraging a comprehensive survey with 172 quality management professionals, alongside the methodological rigour of Exploratory Factor Analysis (EFA) and the Analytical Hierarchy Process (AHP), our research delineates fifteen pivotal barriers to the harmonious integration of digital technologies with quality management systems. Predominantly, ‘Organisational Behaviour’ and ‘Information Technology and Governance’ surface as critical dimensions, outlining the complex landscape stakeholders must navigate. Central to our findings are leadership, cybersecurity, data protection, and organisational structure, underscored as the primary challenges that demand strategic focus. This investigation offers a pioneering framework for global stakeholders, illuminating a path forward in the quest for Quality 4.0. It marks a significant contribution to the literature by proposing a roadmap for organisations striving for excellence and innovation in the Industry 4.0 era, advocating for a seamless fusion of digital transformation and quality management.

Brazilian Atmospheric Inventories – BRAIN: a comprehensive database of air quality in Brazil

Abstract. Developing air quality management systems to control the impacts of air pollution requires reliable data. However, current initiatives do not provide datasets with large spatial and temporal resolutions for developing air pollution policies in Brazil. Here, we introduce the Brazilian Atmospheric Inventories (BRAIN), the first comprehensive database of air quality and its drivers in Brazil. BRAIN encompasses hourly datasets of meteorology, emissions, and air quality. The emissions dataset includes vehicular emissions derived from the Brazilian Vehicular Emissions Inventory Software (BRAVES), industrial emissions produced with local data from the Brazilian environmental agencies, biomass burning emissions from FINN – Fire INventory from the National Center for Atmospheric Research (NCAR), and biogenic emissions from the Model of Emissions of Gases and Aerosols from Nature (MEGAN) (https://doi.org/10.57760/sciencedb.09858, Hoinaski et al., 2023a; https://doi.org/10.57760/sciencedb.09886, Hoinaski et al., 2023b). The meteorology dataset has been derived from the Weather Research and Forecasting Model (WRF) (https://doi.org/10.57760/sciencedb.09857, Hoinaski and Will, 2023a; https://doi.org/10.57760/sciencedb.09885, Hoinaski and Will, 2023c). The air quality dataset contains the surface concentration of 216 air pollutants produced from coupling meteorological and emissions datasets with the Community Multiscale Air Quality Modeling System (CMAQ) (https://doi.org/10.57760/sciencedb.09859, Hoinaski and Will, 2023b; https://doi.org/10.57760/sciencedb.09884, Hoinaski and Will, 2023d). We provide gridded data in two domains, one covering the Brazilian territory with 20×20 km spatial resolution and another covering southern Brazil with 4×4 km spatial resolution. This paper describes how the datasets were produced, their limitations, and their spatiotemporal features. To evaluate the quality of the database, we compare the air quality dataset with 244 air quality monitoring stations, providing the model's performance for each pollutant measured by the monitoring stations. We present a sample of the spatial variability of emissions, meteorology, and air quality in Brazil from 2019, revealing the hotspots of emissions and air pollution issues. By making BRAIN publicly available, we aim to provide the required data for developing air quality policies on municipal and state scales, especially for under-developed and data-scarce municipalities. We also envision that BRAIN has the potential to create new insights into and opportunities for air pollution research in Brazil.​​​​​​​

VENDOR MANAGEMENT IN FACTORIES

PROCEDURE FOR SUPPLIER DEVELOPMENT The Vendor Development Process is carried out by the Purchase Department in close consultation with User Three Department 1) R&D 2) Material Testing 3) QA Department. First Step: - VENDOR REGISTRATION • Any vendor i.e., manufacturer/ authorized agents/distributors of the manufacturer /service providers and firms undertaking job works can be registered the Vendor Development Protocol. To register, the vendor should have GST registration (if applicable). The vendor must maintain an office/ shop/ show room registered in its own name, and should have a bank account wherein payments can be sent directly. • Vendors interested in registration shall submit an application furnishing details of their business and product line. On receipt of the application, they will be issued a vendor development questionnaire. The vendor should submit the duly filled questionnaire, along with their credentials, and details of manufacturing capacity, quality control facilities, past performance, after-sales service, financial background etc. • The duly filled development document received is submitted to the VENDOR DEVELOPMENT COMMITTEE. The Committee consists of Head of User Dept., Head of Material Testing/R & D Dept. & Head of Purchase and has the following powers: ○ after examining the documents and based on the Protocol for Vendor Development of that material, it, can advise the Purchase Department to call for samples for evaluation / plant trial of the material, or call for additional details / clarifications, if required. ○ In case the sample confirms to the specification, the Committee can advise Purchase Department to include the vendor in the list of approved vendors/recommend to issue plant trial order. ○ The Committee can also depute an officer for facility audit, if necessary. ○ Based on the facility audit, and plant trial reports, the Committee can advise the Purchase Department to include the vendor in the list of approved vendors. • Registered firms can be removed from the list of approved firms if they continuously fail to abide by the terms and conditions of the tender / contract or fail to supply goods on time or supply sub-standard items /goods or any false declaration made to company. Suppliers not taking part in the Tender / not supplying to HLL for a continuous period of 5 years will be removed from the list of approved suppliers Second Step: - VENDOR RATING PROCEDURE FOR SUPPLIER RATING Supplier rating is done based on the following criteria. 1) Quality of the product/service 2) Cost rating 3) Adherence to delivery schedule QUALITY RATING (QR) Quality rating comprises of two factors. 1) Inspection rating: Based on value of parameters of materials inspected. 2) Performance rating: Based on value of parameters of materials inspected during performance inspection. PRICE RATING This criterion compares the relationship of the price of vendors with the effective price of those materials. PRICE RATING = (Vendor’s effective price- Effective price of material)/ Effective price of material*100 DELIVERY RATING (DR) Delivery Rating of raw materials is calculated by Purchase Department on the basis of contracts entered into by concerned User Departments as mentioned below: • delivery in time as per schedule: Full credit 2 deliveries after the scheduled date: a grace period of 10 days is given if the material has been dispatched within the delivery date, and the party would get full credit for delivery. • if the material is received within 15 days from the date of delivery mentioned in the Order, a score of 25 % will be deducted. • if the material is delivered between the 16th day and 30th day stipulated in the Order, the score will go down by another 25 % i.e. a total deduction of 50 % • this will continue for every fortnight for the next two fortnights. • the total score thus obtained forms the basis for the grading. Frequency of supplier rating: The vendor rating shall be done on annual basis, or as detailed in Quality Management System (QMS) manual.

Water Quality Assessment Using the Water Quality Index, and Geographic Information Systems in Nador Canal, Morocco

In recent decades, water pollution has emerged as a significant concern, posing a threat to both humans and natural ecosystems. This study aimed to assess the spatial variations in water quality in the Nador Canal, Morocco using the water quality index combined with multivariate statistical techniques and geographic information systems (GIS). The parameters examined were then compared to the maximum permissible limit values recommended by Moroccan surface water standards and the World Health Organization. The results indicated that the WQI of Nador Canal is generally suitable for irrigation and unsuitable for drinking. It indicated that the quality of surface water in the Nador Canal is affected by organic pollutants, and this is evidenced by low levels of dissolved oxygen, the levels of elements were high, especially chlorine and sodium, in addition to a high concentration of ammonia, nitrate, and phosphate in some of the stations studied. Principal component analysis (PCA) results revealed that PC1–PC3 collectively accounted for 73% of the variation in surface water quality within the study area. The cluster analysis also proves that the water quality is relatively polluted. Potential contributing factors to surface water pollution include changes in the hydrological regime, household waste discharges, and agricultural activities. These findings furnish essential insights into water quality, particularly its suitability for irrigation, and contribute to enhancing the water quality management system of the Nador Canal in the Gharb region of Morocco.

Factors Influencing the Efficiency of Construction Projects in Jimma Zone, Jimma, Oromia, Ethiopia

The construction sector plays a crucial role in the Ethiopian economy, making a substantial contribution to economic growth. However, various challenges have been identified as impacting the performance and growth of the Ethiopian construction industry. Projects in the Jimma Zone face numerous issues related to cost, time, and quality. This study aimed to evaluate how factors like resource management, stakeholder management, procurement management, and quality management influence project performance in the Jimma Zone. Data was collected through a structured questionnaire distributed to employees of Jimma Zone Employers and Contractors. A total of 62 questionnaires were distributed, with an 80.65% response rate, providing sufficient data for statistical analysis. Findings were presented using charts and tables. Quality management challenges included the absence of a quality management system and insufficient management commitment. Regression analysis indicated that resource and stakeholder management factors significantly influenced project cost and time performance, while quality management factors had a positive but not significant impact. Resource, stakeholder, and quality-related factors significantly influenced project quality performance, whereas procurement management factors did not have a significant impact. The study suggests that focusing on resource and stakeholder management could enhance project performance in the Jimma Zone.

Achieving Equity in EMS Care and Patient Outcomes Through Quality Management Systems: A Position Statement

Improving health and safety in our communities requires deliberate focus and commitment to equity. Inequities are differences in access, treatment, and outcomes between individuals and across populations that are systemic, avoidable, and unjust. Within health care in general, and Emergency Medical Services (EMS) in particular, there are demonstrated inequities in the quality of care provided to patients based on a number of characteristics linked to discrimination, exclusion, or bias. Given the critical role that EMS plays within the health care system, it is imperative that EMS systems reduce inequities by delivering evidence-based, high-quality care for the communities and patients we serve. To achieve equity in EMS care delivery and patient outcomes, the National Association of EMS Physicians recommends that EMS systems and agencies: make health equity a strategic priority and commit to improving equity at all levels. assess and monitor clinical and safety quality measures through the lens of inequities as an integrated part of the quality management process. ensure that data elements are structured to enable equity analysis at every level and routinely evaluate data for limitations hindering equity analysis and improvement. involve patients and community stakeholders in determining data ownership and stewardship to ensure its ongoing evolution and fitness for use for measuring care inequities. address biases as they translate into the quality of care and standards of respect for patients. pursue equity through a framework rooted in the principles of improvement science.

Knowledge Transfer of Site Based Construction Management Team of ABC Company: Basis for the Development of Knowledge Transfer Plan

The study determines the readiness of ABC Company and the status of the project site based construction management team (CMT) on knowledge transfer (KT) as basis for the development of the proposed knowledge transfer plan (KTP). Descriptive method was used to obtain information on the levels of readiness on organizational characteristics and resources requirement of ABC Company and on the gaps in terms of idea creation, sharing, dissemination, evaluation and adoption in the project site based CMT. Descriptive statistics was used to present the data on readiness; anything below 100% in terms of idea creation, sharing, dissemination, evaluation and adoption was considered a gap. The study revealed that ABC Company has a moderately ready status on its readiness. Improvement was needed on KT strategy, rewards systems, knowledge hoarding, knowledge required, budget, and even on the core and support team that was essential in the development of the proposed KTP. The project site based CMT had gaps to be attended to on idea creation, sharing and dissemination. Those gaps were considered valuable input in the development of the proposed KTP. The development of the proposed KTP was grounded on quality management system that considered the readiness of ABC Company and the gaps found in the project site based CMT as inputs. The proposed KTP composed of four stages, namely, Management Responsibility, Resource Management, Knowledge Transfer Realization and Measurement, Analysis and Improvement. Intervention strategies presented in the KTP would address the particular area determined to be either absent or not consistently implemented with feed forward and feedback for continual improvement.

Challenges and Responses to ESG Risk Management

As Environmental, Social, and Governance (ESG) considerations gradually gain global prominence, the demand for ESG risk management by corporations is rapidly increasing. This is not only a manifestation of social responsibility, but also a prerequisite for sustainable corporate development. ESG risk management is not only crucial for the long-term interests of corporations themselves, but also influences investment decisions and public perceptions of corporations. However, in the implementation process, challenges such as uncertainty in data quality, regulatory compliance, the diversification of stakeholder needs, and the complexity of strategic integration have been encountered. To effectively address these issues, corporations need to establish and enhance ESG data quality management systems, adapt to and proactively respond to regulatory changes, strengthen communication with investors and other stakeholders, and promote deep integration of ESG strategies across various departments and levels within the corporation. This article will explore the challenges faced by ESG risk management and propose corresponding strategies and recommendations.

Quality Management System in Production of Reference Materials

Quality Management System in Production of Reference Materials

Water Quality System Informatics: An Emerging Inter-Discipline of Environmental Engineering

Water quality system informatics (WQSI) is an emerging field that employs cybernetics to collect and digitize data associated with water quality. It involves monitoring the physical, chemical, and biological processes that affect water quality and the ecological impacts and interconnections within water quality systems. WQSI integrates theories and methods from water quality engineering, information engineering, and system control theory, enabling the intelligent management and control of water quality. This integration revolutionizes the understanding and management of water quality systems with greater precision and higher resolution. WQSI is a new stage of development in environmental engineering that is driven by the digital age. This work explores the fundamental concepts, research topics, and methods of WQSI and its features and potential to promote disciplinary development. The innovation and development of WQSI are crucial for driving the digital and intelligent transformation of national industry patterns in China, positioning China at the forefront of environmental engineering and ecological environment research on a global scale.

Could ISO 9001:2008 factors improve the Emergency Services performance? A case of the City of Tshwane

The purpose of this study is to determine the ISO 9001 factors that improve performance in the Emergency Services. Proper understanding of these factors might help to improve emergency services performance and related organisations. a structured questionnaire was used to collect data from 121 emergency service employees. ISO principles served as measurable variables and the results were interpreted based on these variables. Descriptive statistics and cross-tab analysis were applied for the purpose of this study.The results show that high level of training, effective communication and proper record keeping as factors that could improve performance in the emergency services. Management commitment is revealed to be insignificantly related to performance. The study is the first in the emergency services (firefighting and ambulance) in relation to quality management. The study provides emergency services managers with thorough understanding of the implementation of ISO 9001 quality management system and can use it to further enhance their decisions, thus improving performance.

OMNI-Assistant software – A web-based, paperless solution to integrated quality management system in clinical laboratory

OMNI-Assistant software – A web-based, paperless solution to integrated quality management system in clinical laboratory

A Resource-based view Assessment of Big Data Analysis and its Impact on Strategic Human Resources Quality Management Systems

This study considers the impact of big data analytic by a Resource-based view (RBV) framework on strategic HR Quality Management System (HR QMS). The study employed a mixed-method strategy to gather data of employees' performance metrics (quantitative) as well as HR professionals’ viewpoints (qualitative) through data analysis. Four machine learning algorithms, for instance Decision Trees, Random Forest, K-Means Clustering and Linear Regression were employed for the purpose of predicting and optimizing Human Resource outcomes. Study indicated the effectiveness of these algorithms in improving organizational productivity where Random Forest reached 89% correctness in predicting employee turnover and Linear Regression demonstrated a positive correlation (R-squared = 0.75) between the training hour and performance rating. Through a comparison with existing literature, the newness and relevance of the clinical data are stressed, going beyond well-known trends and into a cutting-edge analytical applications of big data analytics. The study symbolizes how big data analysis is capable of revolutionizing practices by emphasizing innovation, improving efficiencies, and learning decision making in the field of HR management.

Challenges Encountered in the Implementation of ISO 9001:2015 Risk Management System DNV-GL

Challenges Encountered in the Implementation of ISO 9001:2015 Risk Management System DNV-GL

역량기반교육 전환에 따른 경찰리더십 교육의 방향과 과제

Public safety and citizen protection are common goals that police officers must achieve. Developing leadership capacity alongside crisis management skills is essential for effectively responding to various crises within the security field. Additionally, there is active discussion about the leadership that the public sector must possess due to changes in government governance patterns to solve complex problems in future society. Future police education and training will be converted to competency-based education by the Police Future Vision 2050. Accordingly, the purpose is to suggest future tasks for police leadership education. Firstly, it advocates for establishing a police leadership education system based on an independent leadership model. Secondly, it is necessary to restructure police leadership education into a competency-based system. Thirdly, there is a need to integrate leadership functions of educational institutions and establish a management of quality and inspection system for education. Finally, this paper underscores the importance of evaluating and applying research on police leadership competencies.

Analysis of ISO 9001:2015 in the Form of Implementing Accountability at PT Syafa Jaya Elektrik

PT Syafa Jaya Elektrik is a company that is related to construction planning and consulting services. PT Syafa Jaya Elektrik needs ISO 9001:2015 certification to apply For That extension Business License. The challenge faced is that companies don't have finished arranging the documents required For the ISO 9001:2015 certification application. Complete documentation is designed to make things easier for PT Syafa Jaya Elektrik to apply for ISO 9001:2015 certification. At first, A beginning gap analysis was Formerly held to determine That which exists completeness of documents before document design begins. The results of the analysis show that the preparation of documents in ISO 9001.2015 has been carried out well, in this case, PT. SYAFA JAYA ELKTRIK considers that implementing this quality management system is a form of facilitating the accountability system company and can attract more buyers' interest. Next, document design is carried out for each adjusted ISO 9001:2015 clause to That owned by the company situation and condition. After finishing That document design And doing validation

The Economic Impact of MIS Integration in Operations and Customer Relationship Management

This paper examines the strategic integration of Management Information Systems (MIS) within Operations Management (OM) and Customer Relationship Management (CRM) frameworks, emphasizing its pivotal role in bolstering economic efficiency. Through a synthesis of economic theories and MIS capabilities, the study delineates how this integration fosters improved operational processes, strategic decision-making, and customer engagement, thereby driving organizational economic benefits. Spanning process optimization, decision support systems, quality management, and customer relationship strategies, the analysis showcases the multifaceted economic impacts of MIS integration, including cost reduction, revenue enhancement, and customer satisfaction. By leveraging cutting-edge MIS technologies, organizations can harness data analytics to optimize processes, leverage decision support systems for strategic planning, implement quality management systems to uphold service standards, and personalize customer engagement to enhance satisfaction and loyalty. This study underscores the transformative potential of MIS in redefining operational efficiency and customer relationship strategies, providing valuable insights for businesses seeking to leverage technology for economic gain in the competitive market landscape.