Level Of Student Satisfaction Research Articles

Clinical Learning Environment and Supervision: Experience and Satisfaction Level of Final Year Basic Students, Kaduna State College of Nursing and Midwifery, Kafanchan

Background: Clinical Learning Environment is essentially anywhere students of healthcare disciplines learn clinical experience about patient care. Thus, Clinical placement forms a significant part of educating the nursing and midwifery students whose curriculum stipulates spending more than twice the number of hours in a clinical environment relative to the hours in the classroom necessary for competence development, integration of theoretical knowledge, clinical practice, and professionalism. This study assessed the experience and satisfaction level of nursing and midwifery students with CLE and supervision at Kaduna State College of Nursing and Midwifery, Kafanchan, and attempted to associate the program type with the study variables. Method: The study employed a descriptive cross-sectional design. Stratified sampling was adopted in selecting 92 final year students of nursing and midwifery schools out of 120. Adapted CLES+T was used to collect data from the respondents. For experience and satisfaction level towards CLE and Supervision, items were scored. For each variable, score <40%, ≥40<70%, and ≥70% was considered inadequate, moderate, and adequate, respectively. Chi-square was used to test the association between variables at a significant level of 0.05. Result: The mean age of respondents was 23.6 (±0.3) years, as the majority (54.4%) were between ages 19-24 years who have had a minimum of 5 clinical placements (41.1%). The majority of the respondents reported moderate experience with CLE and supervision (71.1%), which translated to respondents who reported adequate satisfaction with CLE and supervision (77.8%). There was a statistical association between the type of program and satisfaction with CLE and supervision (χ2 =7.19, df = 2, p = 0.027), with basic midwifery programs accounting for the difference. Conclusion: Given the moderate experience with CLE and Supervision and the positive relationship between the type of program and satisfaction with CLE and Supervision where basic midwifery accounted for the difference, the management of the College and that of the General Hospital must evaluate the CLE, ensuring learning objectives can be met in all sections and units of the hospital, to better prepare students for practice.

Analisis Pengukuran Tingkat Kepuasan Pengguna Aplikasi Helpdesk Menggunakan Metode End User Computing Satisfaction (EUCS) pada UIN Raden Fatah Palembang

Purpose: This research aims to assess the satisfaction level of students with the online helpdesk application at UIN Raden Fatah Palembang, employing the End User Computing Satisfaction (EUCS) approach. The study involves the collection of data through questionnaires distributed to 100 users of the Helpdesk UIN Raden Fatah Palembang website. Research Methodology: Data analysis is conducted using the IBM software SPSS Statistica 26, involving initial stages of validity testing, reliability testing, and multiple linear regression. Five variables are explored in the research: content, accuracy, format, ease of use, and timeliness. A total of five hypotheses are tested, each associated with a specific variable. Results: The analysis reveals that out of the five hypotheses tested, two are considered insignificant as the t-values are smaller than the critical t-values. The t-values for content (X1) and timeliness (X5) are 1.105 and 1.888, respectively, leading to the conclusion that these two variables are not significant. From the multiple linear regression results, the independent variables (content, accuracy, format, ease of use, and timeliness) collectively influence the dependent variable, attachment, by 91.7%, while the remaining 8.3% is influenced by other unexplored factors in this study. Limitation: It is important to acknowledge the limitations of this study. The research is confined to the specific context of UIN Raden Fatah Palembang and may not be universally applicable. Additionally, the study does not delve into certain factors that could contribute to user satisfaction. Contribution: The findings contribute insights into factors influencing user satisfaction with the helpdesk application. In conclusion, the research employs rigorous testing procedures, including validity and reliability tests, and utilizes multiple linear regression for hypothesis testing.

Examination of student satisfaction with e-courses by clustering analysis

Student satisfaction is one of the foremost factors for e-courses to continue efficiently and achieve their goals. The present research aims to analyze the clustering tendencies of e-course students’ satisfaction with e-courses according to the variables of “gender, class, computer ownership, computer and internet literacy, duration of internet use, the connection type to the internet, and the tools utilized by the students in the learning management system” through clustering algorithms, one of the data mining techniques. The survey model was employed. A 35-item satisfaction scale devised for students taking e-courses was used for data collection. A total of 522 students taking online courses at a university participated in the study. Descriptive statistics and cluster analysis were employed to analyze and interpret the data. As a result of the analyses through K-Means cluster analysis, four different clusters were obtained. Those clusters were defined in accordance with the variables they included as follows: Cluster 1 (the group with the highest rate of computer ownership and the highest computer literacy); Cluster 2 (the group with the lowest rate of computer ownership and the lowest computer literacy); Cluster 3 (students have low computer literacy and low duration of Internet use), and Cluster 4 (the group with the highest rate of females, first graders, and those who use the Internet at “good” and “very good” levels) . According to the research results, the mean student satisfaction levels regarding e-courses were determined to be low in general. As per the clustering analysis, it was observed that the students in Cluster 1 and Cluster 4 had the highest mean values of satisfaction with e-courses and a “good” level of satisfaction compared to the other groups, while Cluster 2 had the lowest mean value. Cluster 3, on the other hand, was the one with a “medium” level of satisfaction.

Analysis of Learning Material Quality and Teacher-Student Interaction on Learning Achievement and Student Satisfaction Level in Distance Education in Indonesia

Distance education in Indonesia has become a pivotal mode of learning, especially in the context of diverse geographical regions and the need for flexible educational opportunities. This study aims to analyze the impact of learning material quality and teacher-student interaction on learning achievement and student satisfaction levels in the Indonesian distance education landscape. A quantitative approach was employed to collect and analyze data from a diverse sample of distance education students. The study employed structural equation modeling (SEM) and various statistical tests to evaluate the relationships between key variables. The findings revealed strong relationships between learning material quality, student-teacher interaction, learning achievement, and student satisfaction levels. Notably, higher learning material quality was associated with improved learning achievement and student satisfaction. Positive student-teacher interactions also correlated with better learning achievement and increased student satisfaction levels. The results underscore the significance of investing in the quality of distance education materials and fostering positive interactions between students and teachers. These insights can inform educational policies and practices aimed at enhancing the distance education experience in Indonesia.

Analysis of Student Satisfaction with the Quality of Education Services and Lecturer Performance Using the Survey and Naive Bayes Methods

This research aims to evaluate the level of student satisfaction with the quality of educational services and the assessment of faculty performance at STMIK Tegal through a survey method and the application of Naive Bayes. The research sample consists of 100 active students from different study programs. Survey results were processed using the Naive Bayes method to assess the impact of variables related to the quality of educational services and faculty performance on the level of student satisfaction. The findings of the analysis indicate that the quality of educational services has a positive effect on student satisfaction, while faculty performance also contributes positively. This research has practical implications for improving the quality of educational services and faculty performance at STMIK Tegal. Infrastructure and facilities supporting the teaching and learning process can be enhanced, and faculty members can receive training and guidance to improve their teaching quality. In the long term, this can enhance the institution's reputation and overall student satisfaction. This study has limitations related to the limited sample size and the use of non-random sampling techniques. Therefore, future research can expand the sample size and use more representative sampling techniques to enhance the accuracy of research results

Determining Levels of Satisfaction with Online Learning at Private Higher Education in London

The purpose is to investigate and understand the satisfaction levels of mature undergraduate students engaging in online learning within the context of private higher education institutions in London. As the landscape of higher education evolves, with an increasing reliance on online platforms, it is crucial to explore how this mode of education aligns with the unique needs and expectations of mature learners pursuing undergraduate degrees. The study employs a structured survey instrument to collect data on various dimensions of satisfaction, aiming to provide valuable insights into the factors influencing mature undergraduate students' experiences in online learning. The research methodology involves a survey administered to a diverse sample of mature undergraduate students in private higher education institutions offering online programmes. The survey encompasses questions about overall satisfaction, determinants of satisfaction, interactivity engagement, support services, technical training and demographic variations. Data analysis involves applying statistical techniques such as descriptive statistics, to draw meaningful conclusions regarding the satisfaction levels of mature undergraduate students with online learning. The anticipated findings of this research have the potential to inform private higher education institutions, educators, and policymakers about the specific areas of online learning that contribute most significantly to mature undergraduate student satisfaction. Identifying strengths and areas for improvement will enable institutions to tailor their online learning environments to meet this demographic's needs better. Ultimately, the research aims to contribute valuable insights to the ongoing discourse surrounding enhancing online education experiences for mature undergraduate students in the private higher education sector. Keywords: Mature Undergraduate Students, Online Learning, Student Satisfaction, Private Higher Education

Effects of Twitter use on academic performance and satisfaction in a pathophysiology course among Omani nursing students: a quasi-experimental study

BackgroundNursing students often find bioscience courses, such as pathophysiology, challenging. Utilizing Twitter to provide concise course content and answer students’ questions before exams may be beneficial. The objective of this study was to determine if using Twitter can improve nursing students’ academic performance and satisfaction with pathophysiology courses.MethodsA post-test, two-group quasi-experimental research design was employed in this study. It involved second-year Bachelor of Nursing students participating in a pathophysiology course at the College of Nursing, Sultan Qaboos University, in Muscat, Oman. Seventy-three second-year Bachelor of Nursing students participated in the pathophysiology course; 50 students opted to use Twitter, forming the experimental group, while the remaining 23, who chose not to use Twitter, formed the control group. We used Twitter to provide concise course content for the pathophysiology course and conduct one-hour question-and-answer sessions the night before exams. Academic performance was assessed through examination scores, and student satisfaction levels with Twitter was measured using five-point Likert scale questionnaires. Data were analyzed using Mann-Whitney and t-tests.ResultsAlthough there was no significant difference in final exam scores between the experimental and control groups, survey results showed that students were generally satisfied with the incorporation of Twitter in the pathophysiology course, including the question-and-answer sessions.ConclusionsThe findings suggest that Twitter can serve as a valuable tool for enhancing nursing student satisfaction with the pathophysiology course.

Sentiment Analysis of Student Comment on the College Performance Evaluation Questionnaire Using Naïve Bayes and IndoBERT

The development of the Internet has played a significant role in various aspects of life and has generated vast amounts of data, including student comments about universities. The challenge in analyzing comment data is the large number of students providing feedback, which makes manual analysis impractical. The purpose of this study is to analyze the performance evaluation of universities by students in terms of positive and negative sentiments, with the aim of assessing the level of student satisfaction with all elements and areas of university operations. This research utilized the Naïve Bayes algorithm and the IndoBERT model to build a classification model based on questionnaire data, starting from the data collection process, data preprocessing, feature extraction, modeling, and evaluation. The results of the IndoBERT model demonstrated the best performance, with an accuracy of 85%. The IndoBERT model effectively recognizes sentiments in text, distinguishing between positive and negative comments regarding university performance.

Voice Analytics for the Identification of University Student Satisfaction, from WhatsApp Audio Messaging

In the context of virtual teaching during the COVID-19 pandemic, a gap emerged between students and teachers due to social distancing measures. This gap hindered the flow of information about the teaching-learning process, making it difficult for authorities to make informed decisions to improve student satisfaction and teaching performance. In this context, the widespread use of mobile applications, through which students express their opinions on the conditions of their learning sessions, is significant. In this sense, the objective of this paper is to apply voice analytics to identify the factors that contribute to the lowest level of student satisfaction in teacher performance using WhatsApp audio messaging. The study has a quantitative approach, an exploratory-descriptive level, and a non-experimental cross-sectional design. The study population consisted of 33 students. It was determined that the factor with the lowest level of satisfaction is the dimension “class session administration,” with a percentage of 57.58%, which is significantly lower than the satisfaction levels of the other factors analyzed, which are above 90%. Therefore, it is concluded that in addition to using rubrics to evaluate teacher performance in adhering to lesson plans and class sessions, the authorities should also implement regulations that support the use of voice analytics through mobile applications like WhatsApp. This will provide insights from students, who are direct participants in the teaching process, regarding their perception of teaching performance.

Measuring improvements of the education system in the COVID-19 pandemic – A case study of Serbia

The purpose of this paper is the comparative analysis of traditional education and e-learning by the application of key performance indicators. The general objective of the study is to indicate the advantages and disadvantages of traditional education and e-learning through the analysis and comparison of these two forms of education by applying defined key performance indicators. The research was carried out in 15 gymnasiums and vocational high schools in the Republic of Serbia, with a sample of 11.204 students (the school year 2018–19) and 11.251 students (the school year 2019–20). The results of the research and conducted comparative analysis presented in this paper indicate that e-learning during the COVID-19 pandemic has significant advantages over traditional education, such as a reduction in the percentage of students who were sent to the make-up exam and who did not complete the school year, a reduction of the number of imposed disciplinary measures and absences from classes per student at the end of the school year and an increasing percentage of excellent students at the school level at the end of the school year. Based on the results, recommendations for improving the education process by implementing e-learning in developing countries are proposed. This paper presents a valuable resource for educators and scholars in defining the elements that can improve student learning outcomes, motivation and satisfaction levels.

Research on the Synergistic Development Mechanism of Vocational Education and Open Education in the Context of High Quality Development with the Application of Multi-scale Integration Features

Abstract In this paper, firstly, the core literacy and teaching mechanism of the synergistic development of vocational education and open education is studied based on the school education plan under the requirement of the new engineering education goal to improve the quality of vocational school education. Then, the mechanism of collaborative development of vocational education and open education based on multi-scale integration characteristics is studied, and the teaching correction multi-scale integration network in the collaborative model of vocational education and open education is proposed according to the students’ learning state in the classroom. To avoid the problem of over-fitting the loss function in the prediction of the learning state, it is necessary to introduce the regular term to prevent the model from over-fitting and to analyze the learning state and the satisfaction of the collaborative model analysis. The results showed that the learning status of the two students was in a state of concentration, which was a more objective analysis of the distribution of students’ attention in the classroom. In terms of satisfaction with the collaborative model, the satisfaction level of the first-year students with the factors of the collaborative model of vocational education and open education was lower than that of the second-year and third-year students. This study is important for achieving the ambitious goal of achieving high-quality development of the synergistic mechanism between vocational education and open education.

The influence of discipline abstractness on student satisfaction in the ICT field: a study of chinese universities’ inter-disciplinary construal levels

Information and communication technology (ICT) has witnessed a surge in student enrolment and publications, reflecting its increasing demand and supply. However, the literature has largely overlooked the wellbeing and satisfaction of students pursuing ICT education. This study aims to bridge this gap by examining students’ satisfaction levels in response to abstract and concrete disciplines within the ICT field across Chinese universities. Drawing upon a sample of 893 universities based on 31 disciplines and spanning 31 provinces, the authors employ a multilevel mixed-method approach. With a dataset of 3,507 observations, self-reported surveys were conducted to gauge student satisfaction. The findings of this study reveal that abstract disciplines in the ICT field contribute to higher levels of student satisfaction compared to concrete disciplines across Chinese universities. These results highlight the importance of considering the abstract-concrete dimension in shaping students’ educational experiences and overall satisfaction within the ICT field. This study provides valuable insights for educational institutions, policymakers, and stakeholders in the ICT education domain to enhance students’ wellbeing and satisfaction. By recognising the impact of discipline abstractness on student satisfaction, universities can tailor their programs and curricula to meet students’ evolving needs and preferences, ultimately fostering a more positive and fulfilling educational environment in the ICT field across Chinese universities.

Assessment of the Implementation of the Substitution Augmentation Modification Redefinition Model in Online Courses during the Prep Phase at University of Global Health Equity

Purpose: Instructional technology integration at the institutional level can be fraught with a lack of preparedness (25.6%) and understanding (39.1%) (Kihoza et al., 2016; Lacruz, 2018). To mediate these issues a sound instructional technology integration approach is critical to the success of educational programs. The Substitution, Augmentation, Modification, Redefinition (SAMR) model (Lacruz, 2018) was designed to aid educator’s measuring the level of technology integration in their class and to offer suggestions for the lack thereof. For technology integration to be successful overtime, faculty and student satisfaction must remain high. The purpose of this study is to implement an instructional technology approach based on the SAMR model and assess faculty and student satisfaction with this model.
 Methodology: This study was a mixed methods cross-sectional study that evaluated Prep Phase courses for the level of SAMR model use.
 Findings: Results showed that courses with a high level of technology integration at the Modification and Redefinition levels also had high levels of student satisfaction. What is distinctive in this study is that the implementation was tracked from beginning to end, with student and faculty satisfaction being assessed.
 Unique Contribution to Theory, Practice and Policy: The study recommends that a looser version of the SAMR Model may be used so that faculty training focuses more on engaging technologies and less on a broad model. Faculty training time can be limited so finding ways to maximize that time would certainly be beneficial.

Analisis Tingkat Kepuasan Siswa Terhadap Layanan Konseling Individu

This research aims to determine the level of student satisfaction with individual counseling services for classes X and XI at SMA Negeri 1 Tulungagung. The type of research used is quantitative research with a descriptive type. This research was carried out by analyzing data on the average percentage of student satisfaction. With a population of 118 and the research sample used total sampling or the entire population was used as a sample. The method for collecting data in this research uses a questionnaire. The results of the descriptive percentage analysis showed that the average satisfaction of class With a percentage of each aspect, namely the physical evidence aspect with a percentage of 21.89%, the reliability aspect with a percentage of 21.03%, the timeliness aspect with a percentage of 13.28%, the guarantee aspect with a percentage of 13.45%, and the empathy aspect with a percentage of 17. .84%. The conclusion from this research is that the percentage of average student satisfaction is 7.14%, where the categorization is very dissatisfied.

ANALYSIS OF STUDENTS SATISFACTION INDEX OF FKIP UNTAN ON MERDEKA BELAJAR KAMPUS MERDEKA (MBKM)

Merdeka Belajar Kampus Merdeka (MBKM) is one of the government's policies in the field of education. MBKM opened a new paradigm of education implementation. MBKM is an educational innovation to ensure that the learning process is inclusive and in accordance with the times. MBKM is expected to have a significant impact on the actors that involved in the education ecosystem, including students. The purpose of this study was to measure the impact of MBKM based on the level of student satisfaction at the Faculty of Teacher Training and Education (FKIP) Universitas Tanjungpura. This paper uses quantitative methods. Data collection was carried out using a questionnaire and interviewing 44 respondents. The research hypothesis is that student satisfaction with MBKM has an impact on the impact of MBKM. The results of this study were that the implementation of MBKM at FKIP UNTAN obtained a score of 3,795 with a percentage of 75,907. This value is included in the “satisfactory” category, so it can be concluded that the MBKM program has a significant impact on students at FKIP UNTAN

Evaluasi Kinerja Dosen Prodi Pendidikan Teknik Informasi pada Semester Ganjil Tahun Akademik 2022/2023

This article discusses the importance of lecturer professionalism in achieving national education goals in universities, especially in the Informatics Engineering Education Study Program at Bumigora University. The professionalism of lecturers includes pedagogic, professional, personality, and social competencies, which play a role in creating a quality educational environment. This study explains how the evaluation of lecturer performance is carried out through questionnaires filled out by students and how the results of this evaluation are used to motivate lecturers to improve the quality of education. The evaluation results show that the level of student satisfaction with the overall performance of lecturers is very good, but there is still room for improvement. Social Competence was rated highest, while Personality Competence had the lowest level of satisfaction. These results show that the professionalism of lecturers in terms of social interaction can be improved. Evaluation of lecturer performance is an important step in ensuring the quality of higher education and encouraging lecturers to continuously improve their professionalism. This article concludes that efforts to improve the professionalism of lecturers need to continue so that higher education remains of high quality and in accordance with national education goals

Engineering in Medicine: Bridging the Cognitive and Emotional Distance between Medical and Non-Medical Students

In the current study, we focused on measuring the development of important professional attitudes, such as “compassion satisfaction” and “burnout”. Students from four different colleges worked in teams to conceptualize innovative engineering products. During the ideation phase of their project, participants completed a Professional Quality of Life survey to assess metrics related to compassion satisfaction and burnout. On average, the combined compassion satisfaction score was high for both medical students (42/50) and non-medical students (43/50). In terms of burnout, 77% of medical students and 81% of non-medical students reported low burnout; the average burnout score for medical students was 19/50, and for non-medical students 17/50. Only one statement produced a statistically significant difference between groups. For the statement, “I am a caring person”, only 31% of medical students self-described as being a very caring person ‘very often’ as opposed to 62% of non-medical students. Through this innovative curriculum project, faculty were able to measure the level of student compassion satisfaction, and burnout for the students involved. Surrounded by the rationality of science, students learned to communicate and contribute to projects that supported a positive sense of contribution and effort, and a low perception of burnout.

COVID-19 and Emergency Online Learning: Perspective of Learners towards Communication Effect, Satisfaction and Productivity Level

The global COVID-19 pandemic has significantly impacted universities worldwide, necessitating a swift transition from traditional face-to-face learning to online learning within a remarkably short time frame to ensure academic continuity. This study aims to explore COVID-19 and Emergency Online Learning: Perspective of Learners towards Communication Effect, Satisfaction and Productivity Level. Specifically, this study focuses on the experiences of BA118 students at UiTM Melaka and their communication with lecturers. Furthermore, the study aims to discover the satisfaction levels of BA118 students at UiTM Melaka in relation to online classes and to describe how online learning impacts student’s productivity. The findings presented in this paper are based on interviews conducted with a randomly selected group of 10 students who enrolled in the Diploma in Office Management and Technology (BA118) at UiTM Melaka.

THE BALANCED SCORECARD ASSESSMENT FOR PUBLIC UNIVERSITY MANAGEMENT

The objective of this study is to conduct an analysis of a public university utilising the Balanced Scorecard framework. The purpose of conducting this study is to evaluate the performance of the university using a strategic management framework that incorporates four key perspectives: Financial, Customer (Student), Internal Processes, and Learning and Growth. The methodology utilised include the collection of primary and secondary data from the public university. The study emphasises the significance of proficiently managing resources, achieving a balance between endowment performance and return on investment, and securing the institution's long-term sustainability within the Financial Perspective. The importance of attaining high levels of student satisfaction and retention rates is emphasised in the context of the Customer (Student) Perspective. The Internal Processes Perspective places significant emphasis on the necessity of maintaining a harmonious among several aspects, including curriculum development, faculty productivity, operational efficiency, and quality assurance. The Learning and Growth Perspective highlights the institution's dedication to achieving high academic standards, fostering adaptation, and promoting innovation. The implementation of strategic management practises, such as the balanced scorecard, within public universities has been found to have a positive impact on their overall academic performance and success. KEYWORDS: Public University, Strategic Management, Balanced Scorecard

STUDENT SATISFACTION WITH LECTURERS’ TEACHING PRACTICES – A CASE STUDY AT THE CHINESE DEPARTMENT, HANOI UNIVERSITY

Students' satisfaction with the teaching activities of lecturers is an issue that deserves to be studied, the level of student satisfaction affects their learning performance. Our research subjects are students of the Chinese language department of Hanoi University. The article uses quantitative research method through questionnaire survey (n=201). After collecting the questionnaires, we used the statistical software SPSS 22.0 to analyze reliability, exploratory factors, multivariate linear regression and draw conclusions. The research shows that: (1) Student's satisfaction with teaching activities of lecturers is at a high average level; (2) Student satisfaction with lecturers' teaching activities is influenced by factors such as teaching methods, attitudes, knowledge and capacity of lecturers; (3) The influence level of 4 factors in descending order is method>attitude>knowledge>competence. This study also provides some suggestions for teachers' teaching.