Strategic Supplier Partnership Research Articles

PENGARUH CUSTOMER RELATIONSHIP, STRATEGIC SUPPLIER, INFORMATION SHARING & POSTPONEMENT TERHADAP ORGANIZATIONAL PERFORMANCE YANG DIMEDIASI INBOUND DAN OUTBOUND INNOVATION

Technological advancements and the growth of e-commerce have increased the complexity of supply chain management, making it more vulnerable to disruptions. The COVID-19 pandemic has highlighted this vulnerability, leading organizations to reassess traditional risk management approaches and emphasize collaborative partnerships to enhance supply chain value. This study aims to evaluate the impact of Customer Relationship (CR), Quality of Information Sharing (QIS), Strategic Supplier Partnership (SSP), Postponement (P), Top Management Knowledge Value (TMKV), and Knowledge Sharing Practice (KSP) on Organizational Performance (OP), with Inbound and Outbound Open Innovation (IOI and OOI) as mediating variables. Data was collected from 164 professionals in Jakarta using the Purposive Sampling method through online questionnaires on Google Forms. Data analysis was conducted using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. The results of the study show that all independent variables positively affect organizational performance, although not all of these effects are significant. This indicates that effective integration between Supply Chain Management strategies and Open Innovation can improve organizational performance. TMKV has a significant positive impact on KSP, KSP also has a significant positive impact on IOI, IOI has a significant positive impact on OP, and KSP mediated by IOI is proven to have a significant positive effect in supporting OP, while OOI mediation is not proven. This study is not intended to generalize a theory due to the limitations in sample size, industry, and geographical area.

Optimizing Supply Chain Management: Strategies for Enhancing Efficiency and Reducing Costs in Manufacturing Industries

The optimization of supply chain management (SCM) is crucial for enhancing efficiency and reducing costs in manufacturing industries. This study employs a qualitative research approach to explore various strategies for SCM optimization. Data were collected through semi-structured interviews with SCM experts, focus groups with key stakeholders, and an extensive review of secondary sources. The analysis reveals that the integration of information technology (IT), including ERP systems, supply chain management software, cloud computing, and the Internet of Things (IoT), significantly enhances supply chain visibility and coordination, leading to improved decision-making and reduced lead times. Additionally, lean manufacturing and Just-In-Time (JIT) practices are found to be effective in minimizing waste, optimizing inventory levels, and aligning production schedules with market demand, thereby reducing costs and increasing operational efficiency. Strategic supplier partnerships and collaborations play a vital role in achieving synchronization across the supply chain, improving quality, and managing risks. The adoption of sustainability and green supply chain management (GSCM) practices is also highlighted as a key driver for cost reduction and efficiency improvement. These practices not only enhance environmental performance but also drive innovation and provide a competitive advantage. However, the study acknowledges the challenges associated with implementing these strategies, including high initial costs, the need for skilled personnel, and the complexity of managing multiple supplier relationships. Despite these challenges, the findings suggest that a holistic approach to SCM optimization, integrating traditional methods with cutting-edge technologies, can significantly enhance supply chain performance. This research provides valuable insights for both academia and industry practitioners, offering practical guidelines for implementing effective SCM strategies. By adopting these strategies, manufacturers can build resilient and adaptive supply chains capable of meeting the evolving demands of the global market, ensuring sustainable growth and competitiveness.

How Do Supply Chain Management Practices Influence Organizational Performance? A Case Study of Bangladesh's Agro-Food Industry

Introduction: Supply chain management practices are essential for enhancing organizational performance, particularly in the Agro-food industry. This study examines the impact of specific SCM factors—Strategic Supplier Partnership, Customer Relationship, Level of Information Sharing, and Quality of Information Sharing—on organizational performance in Bangladesh. Methodology: Data were collected via a structured questionnaire targeting key stakeholders in Bangladesh's Agro-food industry, using a 5-point Likert scale to measure responses. Structural equation modeling (SEM) was utilized to analyze the relationships between SCM practice factors and organizational performance factors such as marketing and financial performance. Findings: The analysis revealed that customer relationships, quality of information sharing, and strategic supplier partnerships have significant positive relationships with organizational performance, particularly in terms of financial and marketing outcomes. However, the level of information sharing did not show a significant impact on both financial and marketing performance. Managerial Implications: The study emphasizes the significance of prioritizing strategic supplier partnerships, customer relationships, and high-quality information sharing for improving organizational performance in Bangladesh's Agro-food industry. Strengthening these SCM practices can lead to better financial and marketing performance, providing valuable insights for managers to develop targeted strategies.

The Effect of Supply Chain Management Practices on Competitive Advantage in Manufacturing Industry in Pakistan: The Moderating Role of Big Data Analytics

The purpose of the current study is to examine that what big data analytics (BDA) may have a moderating effect on the relationship between supply chain management practices (SCMPs) and competitive advantage (CA) in Pakistani manufacturing companies. Data was gathered quantitatively from several manufacturing businesses located industrial in Karachi. The study hypothesis was tested using SPSS method and linear regression analysis, sample size is 154 persons working in small, medium and large sized manufacturing companies with multiple categorizations based on enterprise size, job & experience. The findings demonstrate that SCMPs have a major favorable impact on competitive advantage (CA). In particular, information quality (IQ), customer relationship management (CRM), and strategic supplier partnerships (SSP) all significantly improve competitive advantage (CA), information sharing (ISh) not significantly on competitive advantage (CA). Furthermore, investigates the association between SCMPs and CA in Pakistani manufacturing enterprises, as well as the moderating effect of big data analytics (BDA). The findings validate H1, H2, and H3 and demonstrate the beneficial effects of Supplier Strategic Partnership (SSP), customer relationship management (CRM), and information quality (IQ) on competitive advantage (CA). This study is to look at how big data analytics (BDA) may be able to moderate the relationship between supply chain management practices (SCMPs) and competitive advantage (CA) in Pakistani manufacturing companies. The findings demonstrate that SCMPs significantly improve CA. Information quality (IQ), customer relationship management (CRM), and strategic supplier partnerships (SSP) in particular significantly improve competitive advantage (CA). Information sharing (ISh), on the other hand, had no effect on competitive advantage (CA). Some flaw in the way the firms under investigation handle big data analytics (BDA). It emphasizes that for big data analytics (BDA) systems to produce the intended outcomes, managers must integrate them with other business systems and capabilities.

Supply Chain Management Practice and Competitive Advantage: Systematic Literature Review

Supply chain management integrates activities through improved supply chain relationships to achieve sustainable competitive advantage. The major objective of the study is to review academic articles published previously concerning the relationship between supply chain management practices and competitive advantage to indicate a direction that could need further research. This review adopts the systematic literature review approach to identify studies conducted between 2002 and 2022. The review focused on summarizing the studies' major aspects and analyzing them by identifying themes. The paper identified 25 most impactful studies in this area. The finding indicates that most studies were empirical studies and used a quantitative research approach with an explanatory research design. The analysis of the papers demonstrated that the Resource-Based Theory, Dynamic Capability Theory, Resource Dependency Theory, Relational View, Knowledge–based Theory, and System Theory are among the major theories used as a foundation for the studies. Supply chain management dimensions such as strategic supplier partnership, customer relationship, information sharing, quality of information, and postponement are used to measure Supply chain management practices. Furthermore, price/cost, product innovation, time to market, delivery, and Dependability are used to predict Competitive advantage

Strategic Supplier Partnership and Customer Relationship and Sustainable Supply Chain Management: The Mediating Role of the ICT in the Jordanian Pharmaceutical Sector in Jordan

In Jordan, the pharmaceutical sector has been a driving force in recent economic growth. So, new supply chain management and information technology is likely to have a strong impact on managing sustainability in the supply chain management with all its aspects; environmentally, socially and economically in pharmaceutical sector in Jordan. However, there is a lack of studies aimed at recognizing how supply chain practices (SCP) can affect sustainable supply chain management (SSCM) conceptualized as environmental, social and economic aspects. So, this study aims to find out how supply chain practices conceptualized by (strategic supplier partnership and customer relationship) can affect SSCM conceptualized as (environmental, social and economic) with the mediating role of the information and communication technology (ICT) in the pharmaceutical sector in Jordan. A total of 313 questionnaires selected by simple random sampling disseminated to the respondents who were chosen from the population list of 1568 the managers of pharmacies working in Amman the capital of Jordan. The study used SEM with SMART-PLS 4 to analyze the data collected, measurement model used to analyze the validity and reliability of the model and the path coefficient in the structural equation model used to test the study hypotheses. The results of this study support all of five direct effect hypotheses and the two indirect hypotheses. The result of the study finds that SCP (strategic supplier partnership and customer relationship) have a significant impact in the ICT and SSCM, and ICT has significant impact on SSCM, also the result of the study found that ICT mediate the impact of the SCP (strategic supplier partnership and customer relationship) and SSCM in the Jordanian pharmaceutical sector.

Achieving A Competitive Advantage Supply Chain Management Practices and Responsiveness

Today's business environment is highly competitive and globalized, characterized by shorter product life cycles and demanding customers. As a result, supply chains must be responsive to changes in the marketplace to maintain and create a competitive advantage. While previous studies have acknowledged the advantages of effective supply chain management (SCM) in gaining a competitive edge, there remains a limited understanding of the implications of adopting various SCM practices. To address this gap, this conceptual study focuses on examining the relationship between SCM practices (strategic supplier partnership, customer relationship, information sharing, and postponement) and both supply chain responsiveness and competitive advantage within the Malaysian timber industry. The study integrates the Resources Based View (RBV), Dynamic Capabilities theory, and Natural Resource-Based View (NRBV) theory.

Effect of Supply Chain Management Relationship on the Performance of Public Hospitals in Nairobi County

The purpose of the study was to establish the effect of supply chain management relationship on the performance of public hospitals in Kenya.The study was guided by the following objectives: to assess the influence of strategic supplier partnership on the performance of public hospitals in Nairobi County,to evaluate the influence of Customer Relationship on the performance of public hospitals in Nairobi County,to assess the influence of Information sharing on the performance of public hospitals in Nairobi County and finally to determine the influence of Supply chain innovation onthe performance of public hospitals in Nairobi County.The researcher used descriptive research design.This study will focus on all the 163 employees working with procurement department in various public hospitals for procurement of healthcare products and services in Nairobi County.The study used census where all employees were recruited to take part in this study.This study used primary data which was collected through use of questionnaires. Afive-point Likert scale questionnaire was used.. The researcher contracted two research assistants to collect data. The collected data from the questionnaire was be been given codes, keyed in the computer and eventually edited for completeness. Statistical Package for the Social Sciences (SPSS) and Microsoft Excel was used data analysis.Regarding strategic supplier partnership, the study established that strategic supplier partnership had a significant and positive effect on the performance of public hospitals in Nairobi County.The study also established that customer relationship leadership Styles had a significant and positive effect on the performance of public hospitals in Nairobi County.The study further established that information sharing had significant and a positive effect on the performance of public hospitals in Nairobi County.The study finally established that supply chain innovation had significant and a positive effect on the performance of public hospitals in Nairobi County.

Impact of the Supply Chain Management Practices Over the Organizational Performance

Our study aims to identify the effects of Supply Chain Management practices on organizational performance in textile firms located in Karachi. Our questionnaire is survey-based; in which we are using the distribution technique to identify the findings of our study. In the sampling technique, the researcher used the simple random technique with a sample size of 240. Statistical method, the researcher applied Cronbach’s alpha by testing the reliability using reliability analysis and the analysis using multiple linear regression to determine the supply chain practices that affect organizational performance in the textile sector. The analysis of the study measured how the supply chain practices (customer relationship, quality of information sharing, strategic supplier partnership, postponement) impart a role in organizational performance in textile firms in Karachi, Pakistan. Results: This study found a significant relationship between (the quality of information sharing and strategic supplier partnership) on organizational performance in textile firms. Furthermore, customer relationship and postponement has an insignificant role in organizational performance. However, results show that the quality of information sharing and strategic supplier partnership impact organizational performance in the textile sector. Conclusion: This study is based on and covers the region of Pakistan. So the findings of our study can differ if we compare the current study in the context of implications in other regions of the country.

The Impact of Inventory Strategy on Operations Performance: Study on Bandung City Traditional Market Trader


 
 
 
 Traditional markets are trading activities between buyers and sellers as a process of interaction between communities to realize prosperity. However, the development of modern retailers has entered the suburbs since the issuance of the trade deregulation policy in 2008. If there is no systematic effort to understand the characteristics and existence of traditional markets and traders, the livelihoods of around 12.6 million traditional market traders will be threatened. On the other hand, the Covid-19 post-pandemic is a major event for the supply chain in almost any business. Therefore, one way for traders to overcome the impact of the risk of trade deregulation policies and post-pandemic conditions is to create an inventory strategy to improve the performance of their business operations. The results of research using SEM PLS in this study found that Economic Order Quantity (EOQ) and Strategic Supplier Partnership (SSP) did not affect Operations Performance (OP) at traditional market traders in Bandung City while Just-in Time (JIT) significantly and positively increased Operations Performance (OP) of traditional market traders in Bandung City.
 
 
 
 

The Influence of supply chain management dimensions on the performance of electric cable companies in Jakarta

A good and effective company supply chain determined around 60% of the company's sustainability. In detail, strategic supplier partnerships, customer relationships, information sharing, and information quality positively affect company performance. To investigate this notion, the authors conducted the study in an electric cable company in Jakarta among stakeholders who had lived in Jakarta for the past six months chosen by the census. The results show that strategic supplier partnership, information sharing, and information quality affect company performance. The most influential variable on the company's performance is information sharing. Customer relationship shows a positive but not significant effect on company performance. The research found that strategic supplier partnerships, customer relationships, information sharing, and information quality can explain the variance in company performance of 63.2%.

Procurement physiognomies and creative accounting in Nigerian listed health care firms

PurposeThis paper aims to examine the influence of procurement physiognomies on the creative accounting (CA) of listed health-care firms in Nigeria from 2016 to 2020.Design/methodology/approachThis paper used positivist paradigm. Annual reports and accounts, questionnaire and e-mails were used to obtained and extract quantitative data. The data were analyzed using OLS regression.FindingsThe study found that, procurement planning, e-procurement and procurement legislation compliance possessed negative weighty consequence on CA of quoted Nigerian health-care corporations while outsourcing, procurement staff competency and strategic supplier partnership possess positive substantial impact on the firms’ CA. The article concluded that procurement physiognomies play an important role in managing CA of health-care firms.Research limitations/implicationsThis study findings are only applicable to listed health-care firms in Nigeria. It only used six procurement attributes. The research implication is that researchers are to use the findings in conducting further studies on procurement physiognomies and CA to help in coming up with ways of curbing irregularities in the organizations.Practical implicationsThe health-care firms are to use the findings to come up with policies that ensure malpractices in procurement are curbed and CA is minimized to its barest level. Its societal implication is that the public is to use the findings in changing societal attitudes toward earnings manipulation.Social implicationsIts societal implication is that the public is to use the findings in changing societal attitudes toward earnings manipulation.Originality/valueTo the best of the authors’ knowledge, this article is the first to evaluate the influence of procurement physiognomies on CA in Nigerian-listed health-care companies. Many researchers neglect how procurement is used to carry out a lot of CA and this study focuses on a mechanism for curtailing corruption.

Food Security Realization in Kenya: Strategic Supplier Partnership and Operational Efficiency in Engaging Agricultural Food Authority

Food Security Realization in Kenya: Strategic Supplier Partnership and Operational Efficiency in Engaging Agricultural Food Authority

Examining The Impact Of Strategic Supplier Partnerships, Customer Relationship, Postponement, And Supply Chain Responsiveness On Operational Performance: The Moderating Effect Of Demand Uncertainty

Uncertainty in demand is a common problem that always occurs in various businesses, this is inseparable from market trends that continue to change so that the wants and needs of consumers also change. The role of companies in overcoming demand uncertainties and maintaining firm performance is an issue that is debated among scholars. Therefore, this study investigates the moderating effect of demand uncertainty on the relationship between strategic supplier partnerships-supply chain responsiveness, customer relations-supply chain responsiveness, and postponement -supply chain responsiveness and operational performance in the 7 largest food and beverage companies in the Indonesia, which is in Jakarta. in Jakarta because the researchers come from the Jakarta and know enough about the condition of the development of food and beverage companies in the area which is the research objective. Seven hypotheses were formulated and tested using correlation and regression statistical techniques on data collected from 150 respondents through a questionnaire survey and purposive sampling technique. The findings, strategic supplier partnerships, and customer relationships positively and significantly affect supply chain responsiveness, while delays negatively and significantly affect supply chain responsiveness, and supply chain responsiveness also has a positive and significant impact on operational performance. In addition, demand uncertainty positively moderates the relationship between strategic supplier partnerships and supply chain responsiveness, and positively moderates the relationship between customer relationships and supply chain responsiveness. However, demand uncertainty negatively and significantly moderates the relationship between postponement and supply chain responsiveness. Based on these findings, managers are expected to be able to reduce the effect of demand uncertainty so that operational performance can be improved.

The Impact of Supply Chain Management Practices on Competitive Advantage: The Moderating Role of Big Data Analytics

Purpose: The current study aims to investigate the moderating role of Big Data Analytics (BDA) on the relationship between supply chain management practices (SCMPs) and the competitive advantage (CA) in the Jordanian manufacturing firms. Design/methodology/approach: Quantitative method was used to collect data from 156 Jordanian manufacturing companies. And hierarchical linear multiple regression using SPSS technique was used to test the study hypotheses. Findings: The results show significant positive impact of SCMPs on CA. Specifically, a significant positive impact is found between information quality (IQ), and information sharing (ISh) on CA. However, strategic supplier partnership (SSP), and customer relationship management (CRM) had no impact on CA. However, the study found that BDA does not enhance the impact of SCMPs on CA. Research, Practical & Social implications: This study provides an inventory of knowledge about the reality of BDA and its moderating role on the relationship between SCMPs and CA, which contributes to enriching the library in overall and Jordanian in specific in this subject. Originality/value: This paper is one of the first papers in the Jordanian context to address the moderating effect of BDA between SCMPs and CA.

Effects of Supply Chain Management Practices on Technological Innovation in Restaurant Industry of Pakistan: The Mediating Role of Guanxi

The purpose of this research is to find out that what impacts does the supply chain practices leaves on technological innovation. As we all know that Pakistan is the developing country, and the restaurant industry is emerging for the past few years. This study was conducted by using some supply chain practices including strategic supplier partnerships, customer relationships, information quality, information sharing, and internal operations as independent variables, whereas technological innovation as dependent variables. Guanxi used as a mediator. The sample size was 232. We collected data with the help of questionnaires. The sampling technique was Exponential discriminative snowball. The questionnaire consisted of 43 items. Smart PLS was used to analyze structure equation model. Result concluded that supply chain practices impact positively on product and process innovation. Moreover, Guanxi mediates the relation among Strategic Supplier Partnership and Technological Innovation, Information Sharing and Technological Innovation, Internal Operations and Technological Innovation whereas no mediation exists among Customer Relationship and Technological Innovation, Information Quality and Technological Innovation. Decision makers, restaurant owners and managers can use these findings to formulate their strategies to gain competitive advantage. This study helps managers to improve their practices and move towards innovation. This paper will also help researchers in their ongoing research in which guanxi plays the role of mediator.

Strategic Supplier Partnerships and Operational Performance of Food and Beverage Manufacturing Firms in Nakuru County, Kenya

Strategic Supplier Partnerships and Operational Performance of Food and Beverage Manufacturing Firms in Nakuru County, Kenya

EXPLORING THE EFFECT OF SUPPLY CHAIN MANAGEMENT PRACTICES ON MANUFACTURING FIRMS’ PERFORMANCE IN DELTA STATE, NIGERIA

This study considered supply chain management (SCM) practices and manufacturing firms’ performance in Delta State, Nigeria. Specifically, it investigated the relationship between strategic purchasing practices, strategic supplier partnership, customer relationship, and Just-In-Time capability as dimensions of SCM on non-financial performance of manufacturing firms. The descriptive survey research design was employed. Data were elicited from the employees of the thirty (30) manufacturing firms registered under the Manufacturing Association of Nigeria (M.A.N.), Delta State Chapter as at 30th June 2021 and are also registered with the Corporate Affairs Commission (CAC). The population of the study is 150 employees comprising only the managers, heads of: production department, logistics department, customer service department, and accounting department and the total enumeration sampling technique were used. The instrument for data collection is the questionnaire. It was designed to elicit information concerning the subject matter. The data retrieved from the respondents were analyzed using descriptive statistics while Pearson Product Moment Correlation was used to test the hypotheses in order to determine the extent to which the independent variables were related to the dependent variable at an alpha level of 0.05. Results showed that there exists a significant relationship between strategic purchasing practices and manufacturing firms’ performance; a statistically significant relationship exists between strategic supplier partnership and manufacturing firms’ non-financial performance; there is a significant positive relationship between customer relationship and manufacturing firms’ performance; and a statistically significant relationship exists between Just-In-Time (JIT) capability of a manufacturing firm and its non-financial performance. The study concluded that a significant relationship exists between all the studied dimensions of SCM (strategic purchasing practices, strategic supplier partnership, customer relationship, and Just-In-Time capability) and the non-financial performance of manufacturing firms in Delta State, Nigeria, which implies that an increase in the practice of these SCM dimensions would lead to a corresponding increase in their non-financial performance. Based on the findings, the researcher recommended that manufacturing firms in Delta State no doubt, recognize the essence of valuable SCM practices in their operations. Based on this, the Manufacturing Association of Nigeria should continually encourage these firms to uphold these practices by using them as benchmark for raising the standard of manufacturing firms across Nigeria.
 Keywords: Supply Chain, Management Practices, JIT, Strategic Supplier Partnership,
 Customer Relationship.

Quality of information sharing as a moderator: An investigation of the relationship between supply chain management strategies and competitive advantage in Saudi Arabian manufacturing companies

The purpose of this research is to investigate the influence of supply chain management methods on competitive advantage in Saudi Arabian manufacturing firms, with a particular emphasis on the function of information sharing quality as a moderating variable. The data received from a sample of Saudi manufacturing enterprises were analyzed using a structural equation modelling technique. According to the findings, customer relationships, the level of information sharing, and strategic supplier partnerships all have strong beneficial impacts on competitive advantage. However, the influence of information sharing quality alone on competitive advantage was shown to be statistically negligible. These results emphasize the necessity of developing strong customer relationships, encouraging effective information exchange procedures, and creating strategic collaborations with suppliers to gain a competitive edge. The research adds to the current literature by providing insights unique to Saudi Arabian industrial firms. The results are important for managers and decision-makers developing competitive supply chain management strategies. Future studies may investigate other factors and dimensions, as well as perform longitudinal studies, to better understand the structures of supply chain management and competitive advantage in the Saudi context.

Effect of Supply Chain Management on Organizational Performance of selected Fast Moving Consumer Goods in Karu, Nigeria

The study examined the effect of supply chain management on organizational performance of selected fast moving consumer goods in Karu local government area. The study has a general objected of ascertain the effect of supply chain management on organizational performance with specific objective to; investigate the effect of strategic supplier partnership on organizational performance of selected FMCGs in Karu L.G.A, assess the effect of information sharing on organizational performance of selected FMCGs in Karu L.G.A and evaluate the effect of customer relationship on organizational performance of selected FMCGs in Karu L.G.A. The study employed a survey research design and data used was primary data. The questionnaire was the data collection instrument used in collecting primary data and it was worded in a positive tone. The population of the study was the employees in charge of supply chain management decisions in the selected fast moving consumer goods manufacturers in Karu L.G.A which was six hundred and thirty two (632) that is four hundred and forty one (441) water factories and one hundred and ninety one (191) bread factories. The sample size was gotten by way of Taro Yamane formula and was 245, but 30% was added in the event of wrongful filling, unreturned questionnaire and response bias, which brought the total number of questionnaires distributed to 319 with 300 returned. Data was presented via tables and analyzed by way descriptive statistics, correlation analysis and regression analysis. The result from the study showed that the independent variable could predict 88% of variation in the dependent variable while 12% of variation could be explained by other factors not captured by the study. The study also found that strategic supplier partnership, customer relationship management and information sharing all have a statistically significant effect and relationship on organizational performance, with information sharing being the highest contributor. The study concluded that supply chain management had a positive and significant effect on organizational performance of selected fast moving consumer goods in Karu L.G.A. the study recommended that the organizations should emphasize and be consistent with these supply chain management practices as they are critical in increasing organizational performance in an effective and efficient manner.