<h3>Introduction</h3> To bridge the gap between limited access to geriatric psychiatry expertise and the high psychiatric needs of rural Veterans, a tele-geropsychiatry consultation model of care was developed to serve a 5-state rural region. This consultation program, led by a geriatric psychiatrist, delivers tele-consultation services via video, phone, and e-consultation to Veterans and their health care teams across the Veterans Health Administration continuum of care (e.g., outpatient, in-home, Community Living Centers). This abstract aims to (1) ascertain referring providers' frequency of using the service and common referral reasons, (2) elicit barriers to following through with recommendations, and (3) examine perceptions of whether the service increased access to specialty care. An exploratory aim examined differences in reasons for referrals and barriers to following through with recommendations between providers with prescription privileges and those without. <h3>Methods</h3> Eighty referring providers were sent an electronic survey comprised of multiple-choice and text response questions. Open-ended questions asked respondents to indicate their discipline, the main reason(s) for requesting the consult(s), general feedback, and barriers to following through with recommendations. Descriptive statistics were used to summarize quantitative responses. Qualitative content analysis was employed to categorize the open-ended data and compare responses by provider group (i.e., prescriber versus non-prescribers). <h3>Results</h3> The response rate for the surveys was 58.75% (n = 47). Twenty-eight referring providers were prescribers (physicians, mid-level providers, pharmacists; 74%); 10 were non-prescribers (psychologists, social workers, a registered nurse; 26%); nine did not indicate their discipline. About 60% of respondents described their level of comfort in working with geriatric mental health-related presenting problems as "comfortable" (36%) or "very comfortable" (23%). Seventy-nine percent of referring providers placed 2 or more consults in the last fiscal year, 17% placed one. Most respondents strongly agreed that they followed through with the geriatric psychiatry consultant's recommendations (78%), and that the consult(s) increased access to geriatric psychiatry care that would not have otherwise been available (87%). Reasons for consultation were categorized into three groups: (1) assistance with diagnostic clarification (18%), (2) medication recommendations to treat behavioral and/or psychiatric disturbances (29%), and (3) geropsychiatry expertise (53%). Access to geropsychiatry expertise included requests related to managing dementia-related behaviors (25%), psychiatric symptoms such as anxiety, depression, and paranoia (31%), complexity due to several reasons including co-morbidities and social situations (22%), and non-specific requests for assistance (22%). General feedback highlighted the importance of timely response to consult, collaboration with local teams, individualized medication and behavioral plans, and establishing strong rapport with patients and families via tele-health. Twenty-eight percent of respondents (n = 13) reported barriers related to following through with recommendations. Of those, seven indicated that the main barrier was the need to put in orders as the consultant does not place orders due to covering multiple healthcare systems. Variations in qualitative response patterns by prescribers and non-prescribers will be presented. <h3>Conclusions</h3> Providers requesting this tele-geropsychiatry consultation service span a wide range of disciplines. More than half indicated some level of comfort in working with geriatric mental health-related presenting problems, yet the majority of respondents placed two or more consults in the past year, thus supporting the merit for specialty geriatric mental health care to address complex neuropsychiatric issues and behavioral disturbances. This consultation supplements the consistent coverage provided by the core healthcare team that includes non-prescribing and prescribing providers. The main barrier to following through with recommendations was related to placing orders as a non-prescribing provider; however, this is a main component of the program that allows for broader reach. The key finding that the telehealth service increases access to geropsychiatry expertise that would not otherwise be available highlights the feasibility, acceptability and potential for tele-health consultation to support teams in managing patients with complex needs. This model of tele-geropsychiatry consultation across multiple health care systems is a highly scalable solution that increases access to specialized expertise for providers caring for older Veterans residing in rural areas. <h3>This research was funded by</h3> Office of Rural Health Salt Lake City team (VRHRC-SLC).
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