Purpose This study aims to examine the technology management skills of library and information science (LIS) professionals in Khyber Pakhtunkhwa’s college libraries, emphasizing their knowledge of operating systems, library management systems and application software. It also identified challenges and training needs for skill enhancement. Design/methodology/approach The study used a quantitative approach encompassing the entire population of 155 library heads, using a census-based approach and analyzed the data using the Statistical Package for Social Sciences. Findings The findings demonstrated that while most participants were competent in operating Windows and Linux operating systems, their knowledge of Unix could be improved. They demonstrated proficiency in automation software, and with the proper support, they could have enhanced their competencies in repository software. Their skills in using application software like the Microsoft Office suite and Photoshop were commendable, and with exposure, they could have broadened their familiarity with various web applications. The significant problems identified were the absence of interest in learning IT knowledge, economic difficulties, limited opportunities, strict working schedules and the absence of in-service training provisions. Practical implications The study reveals that professionals need additional training to enhance their competencies, leading to improved service efficiency and effectiveness. It also highlights the need for authorities to prioritize funding for training initiatives. Originality/value This study offers insights into LIS technology management competencies, identifying gaps and challenges. It proposes innovative solutions to improve efficiency, promote digital inclusion and provide practical recommendations for navigating the evolving landscape.
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