High- and low-social-anxiety individuals' reactions to evaluative feedback were investigated. Subjects made accuracy ratings, attributions, and affective responses to feedback on test performance and an evaluation by a psychologist. The results provide support for both self-consistency and self-esteem notions, albeit in separate response domains. Significant interactions between social anxiety and evaluation valence were uncovered on two measures of cognitive responses. Subjects high in social anxiety rated favorable feedback as less accurate, and favorable evaluators as less perceptive, than subjects low in social anxiety Results on the affective measures, however, revealed that high-social-anxiety subjects were less happy with unfavorable feedback than their low-social-anxiety counterparts. The results are discussed in terms of the self-concept of the socially anxious individual, the differential impact of subjective and objective feedback, and implications for clinical intervention.
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