The treatment of chronic tinnitus poses still a challenge for clinicians and researchers alike. Since a couple of years, the tailor-made notched music training (TMNMT) has been proposed as a new method in which the frequency of tonal tinnitus is been filtered from the spectrum of individually chosen music. Today, some smartphone-based apps are available for the patients, i. e. Tinnitracks. During spring 2018, in total 457 ENT-physicians have been consulted by e-mail in respect of effectiveness and compatibility by using Tinnitracks. The data were collected centrally, were arcsin transformed and analysed by single factor ANOVA, t-tests were used for further analyses of effects. In total, 117 (25.6 %) of all consulted ENT-physicians participated in the survey. On average, TMNMT has been used for 1.26 years in the offices. With respect to loudness, frequency, and comfort of the tinnitus significant effects were found, which came forth by less reporting of negative in comparison of equal or better effects. Significant differences between "equal" and "better" as a positive effect of the therapy were not found. The effectiveness of Tinnitracks has not been investigated. Our survey demonstrated that Tinnitracks did not influence negatively the loudness or discomfort of the tinnitus, its frequency was not influenced significantly. Negative effects were statistically not significant. Thus, a therapy with Tinnitracks could not be recommended yet.