ABSTRACT This study examined how supervision-subordinate ratings are related to the estimates of organizational effectiveness in the social welfare sector. The results indicated that the quality of leadership was correlated with the quality of the activity in the work community estimated by the subordinates. Leaders (managers) were divided into three groups (under-estimators, accurate assessors, and over-estimators). Group membership was based on the discrepancy between self-ratings and mean subordinate ratings. The results indicated that accurate and underrating are related to good evaluation of work activities. The results of the study showed that there are connections between the quality of performance of the working community and the actions of superiors, as well as their ability for self-assessment. The superior's self-assessment is a skill, which can be developed, for example, from a practical reflective point of view.
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