Level Of Satisfaction Research Articles

Analysis of User Satisfaction Level of BRI Mobile Application Using Mobile Service Quality with Customer Satisfaction Index (CSI) Method (Case study on Gen Z 1997-2012 in Makassar City)

BRImo currently presents a variety of services that will facilitate its users in conducting banking transactions. The problem in this study is that the system often experiences errors and based on reviews on Google Playstore there are many responses from users to the application. Because there are still some complaints and unsatisfactory assessments, it is necessary to conduct research on user satisfaction to find out how high user satisfaction with the BRImo application is. The method used in this study uses the Customer Satisfaction Index (CSI) method to measure the percentage of satisfaction of BRImo application users. This study will use the dimensions contained in the quality of cellular services that have been modified to suit the object under study in this study. The data used to be processed in this study were obtained from the results of a questionnaire totaling 15 questions. The number of respondents in this study were 96 respondents. After the data is collected from the respondents, the data will be tested for validity and reliability to find out how valid and reliable the data will be processed by the CSI method. The results of this study can be seen in the calculation of the CSI method obtained a percentage of user satisfaction of 83.59% and it can be stated that customers feel “Very Satisfied” with the quality of service of the BRImo application.

Patients aged 80years and older have an equal improvement in joint-specific outcome health related quality of life and level of satisfaction when compared to those aged 65-75years old undergoing knee arthroplasty.

Patients aged 80years and older have an equal improvement in joint-specific outcome health related quality of life and level of satisfaction when compared to those aged 65-75years old undergoing knee arthroplasty.

Development of a manual for an upper extremity intensive rehabilitation program for pediatric hemiplegia in Japan and assessment of its effectiveness and usability.

Development of a manual for an upper extremity intensive rehabilitation program for pediatric hemiplegia in Japan and assessment of its effectiveness and usability.

Improving resident education in ambulatory oncology: A targeted needs assessment.

e21034 Background: In order to address disparities in cancer detection and outcomes, internal medicine physicians require strong foundations in evidence-based cancer screening, diagnosis, treatment and survivorship. Evidence suggests that residents are disproportionately more dissatisfied with oncology education compared to other IM subspecialties, which may be related to lack of dedicated learning and subspecialty exposure. This study will focus on assessing gaps in institutional ambulatory oncology education and seek to fill the growing need in oncology medical education at the resident level by developing a novel curriculum for IM residents. Methods: This is a single institution educational survey of internal medicine residents at Johns Hopkins Bayview Medical Center. Following Kern’s curriculum development model, a targeted needs assessment survey was iteratively developed and disseminated to all internal medicine residents. The medical oncology tenets of the ABIM Blueprint were used to develop this mixed-methods survey. The survey assessed confidence in aspects of ambulatory care of oncology patients as well as satisfaction in current curricula, clinical experiences, and preferred educational delivery methods. Results: 56% (n=27) of residents across all 3 three years of training completed the survey. 63% have not completed an oncology-focused rotation. 82% rate their level of satisfaction with the current oncology curricula as either “extremely” or “somewhat dissatisfied.” 82% responded “not confident” in caring for oncology patients in the ambulatory setting. 64% responded “not confident” in caring for the needs of cancer survivors. Common barriers to education include lack of formal education, access to specialists and dedicated time for learning. Topics selected to include in a pilot curriculum were cancer staging and performance status evaluations, basic principles of treatment, and diagnostic work up of cancers of unknown primary. Preferred formats of delivery included in-person conferences, asynchronous videos and online modules. Conclusions: There is a deficiency in the education of internal medicine residents surrounding ambulatory care of patients with cancer as evidenced by perceived lack of confidence in related skills. These skills are crucial to burgeoning internists who will care for and interface with these patients in their future practice. The results of this survey will be used to develop a novel outpatient curriculum to address these gaps. Resident confidence in oncology-focused ambulatory care. Ambulatory care of cancer patients (%) Caring for the needs of cancer survivors (%) Ambulatory goals of care discussions in patients with malignancy (%) Not confident 82 64 23 Slightly confident 14 27 37 Somewhat confident 5 9 32 Fairly confident 0 0 14 Very confident 0 0 5

Gender differences in variability of intimate relationship satisfaction in a multinational sample.

To evaluate potential gender differences in relationship satisfaction between women and men, researchers have generally focused on gender differences in mean levels of relationship satisfaction. In comparison, the present study was conducted to evaluate gender differences in the distribution (i.e., variability) of relationship satisfaction scores by examining (a) variance ratios (i.e., variance of women's relationship satisfaction scores divided by men's scores) and (b) tail ratios (i.e., ratio of the relative proportion of women divided by the relative proportion of men in the distributional tail regions). Results from a large, multinational sample of married individuals recruited from 33 countries (N = 7,178) spanning five continents indicated that compared to men, (a) women reported greater variability in relationship satisfaction (variance ratio = 1.25) and (b) women predominated in the lower tail of the distribution of relationship satisfaction scores. These results support the greater female variability hypothesis of relationship satisfaction and underscore the need for research to better understand why compared to men, women's relationship satisfaction scores show greater variability or dispersion at lower levels of satisfaction. (PsycInfo Database Record (c) 2025 APA, all rights reserved).

Ukrainian migration to Austria: challenges and peculiarities of social adaptation

The article attempts to outline the specifics of Ukrainian migration to Austria based on the generalization of official data from the Ministry of Foreign Affairs of Ukraine on the number of Ukrainian citizens registered with the consular authorities in Austria, as well as data from the United Nations High Commissioner for Refugees. Summarizing the results of an empirical sociological study conducted by Ipsos.SA on behalf of the UN High Commissioner’s Office using the online survey method in January-March 2023 among 1,500 Ukrainian citizens representing 553 households who have been forced to migrate to Austria since the beginning of the war, allowed us to outline the existing trends in the social adaptation of Ukrainians to Austrian society. The subjective indicator of migrants’ adaptability was the level of satisfaction with the organization of their life and the level of support provided by the recipient country. The socio-demographic profile of Ukrainian migrants, the level of their employment at the place of temporary residence, the degree of integration into the host community, and the motivation to return to Ukraine for permanent residence were studied in detail. The generalizations made it possible to outline the negative consequences of Ukrainian migration to Austria and to characterize the main stages of development and implementation of state adaptation and integration programs. An equally important achievement is the authors’ attempt to develop targeted practical recommendations on possible areas for expanding work with Ukrainian migrants in Austria, in particular, taking into account their needs and requests, as well as the capabilities and interests of the host country. Their further implementation will contribute to the development of the Austrian economy, strengthening of Austrian-Ukrainian relations, liberalization of migration policy and gaining experience in regulating migration processes. It will also enable return/circular migration of Ukrainians, which is extremely important for both Ukraine and Austria.

Multi-stakeholder perspective on community pharmacy services in Saudi Arabia: A systematic review and meta-analyses for 2010-2020.

Multi-stakeholder perspective on community pharmacy services in Saudi Arabia: A systematic review and meta-analyses for 2010-2020.

Curriculum Innovation: Integrating Case-Based Learning With Seminar and Journal Club to Enhance Critical Thinking Skills in Residency Program.

Effective management of complex neurologic cases requires strong critical thinking and clinical reasoning skills. However, traditional postgraduate education often lacks the structure to develop these competencies. We developed an integrated case-based learning (I-CBL) curriculum to enhance critical thinking skills of postgraduate internal medicine residents in neurologic patient assessments, evaluate its effectiveness as perceived by faculty, and improve residents' acceptance and satisfaction with its implementation. A prospective mixed-method (pretest and post-test) study with concurrent triangulation design was conducted among postgraduate internal medicine residents (residents) and faculty in a tertiary-care teaching hospital in India. The I-CBL approach was developed using the Theory of Change framework. I-CBL featured systematically planned seminars, journal presentations, and an in-depth case-based presentation tailored to different postgraduate year levels on the same topic within a month. Assessments included pretests and post-tests, Likert scale surveys, the Holistic Critical Thinking Scoring Rubric, and concept map evaluation. Knowledge acquisition and retention were measured immediately before, after, and again after 6 months of completing the topics. Quantitative data were analyzed using mixed-design analysis of variance while qualitative data underwent thematic analysis. All 30 residents (13 women, 17 men) and 10 faculty members participated. Residents showed significant knowledge gains from pretest to post-test, with retention maintained at 6 months (p < 0.05). Critical thinking skills improved notably in seminars (75%), case presentations (40%), and concept mapping (40%). Satisfaction was high, with 96% of residents and 92% of faculty reporting positive experiences. Residents appreciated the I-CBL approach for enhancing engagement, critical thinking, and clinical reasoning. Faculty recognized I-CBL's effectiveness in improving problem solving but cited challenges related to time constraints, workload, and participation equity. The I-CBL curriculum effectively bridged theoretical knowledge and clinical practice, enhancing critical thinking, diagnostic skills, and teamwork. While satisfaction levels were high, challenges such as time constraints and faculty workload emerged. Proposed solutions include incorporating diverse cases, improving facilitation skills, and developing objective assessment tools. I-CBL can transform postgraduate neurology education by fostering critical thinking and clinical competence. Addressing implementation challenges can enhance its effectiveness, producing reflective, competent practitioners capable of managing complex neurologic cases and making confident, evidence-based decisions while navigating diagnostic dilemmas.

The Role of Leadership Styles in Employee Engagement and Retention

The purpose of this study is to explore the influence of leadership styles on engagement and retention within an organization, using a case study of the Glawan Village Government, Pabelan Subdistrict, Semarang Regency. Employing a qualitative research approach, semi-structured interviews were conducted with 15 to 20 individuals in the Glawan Village Government to gain insights into their experiences and perspectives on leadership practices. Participants were selected using purposive sampling to ensure they had substantial experience with leadership and engagement. Data were analyzed through thematic analysis, which helped identify key themes and patterns related to the effects of leadership on engagement and retention in the Glawan Village Government. Findings reveal that transformational and servant leadership styles significantly positively impact engagement and retention in the Glawan Village Government. Individuals under such leaders reported higher levels of motivation, job satisfaction, and loyalty. In contrast, transactional leadership was found to have a more limited effect on engagement, as it primarily focuses on task completion and performance rewards without fostering deeper emotional connections. Those working under transformational and servant leaders in the Glawan Village Government described feeling valued, supported, and connected to the organization, leading to higher engagement and stronger intentions to remain with the organization. This study highlights the importance of adaptive leadership practices that meet the evolving expectations of a diverse workforce in the Glawan Village Government, particularly in promoting a positive work culture and providing opportunities for personal development. These insights contribute to academic research and practical recommendations for the Glawan Village Government in their efforts to enhance engagement and reduce turnover through effective leadership.

The association between life satisfaction, depressive symptoms, and common comorbid disorders during the COVID-19 pandemic.

This study aimed to investigate the associations among life satisfaction, depressive symptoms, and common comorbid disorders during the COVID-19 pandemic. This combined cross-sectional and longitudinal study pooled national-level data from the 2021 Health and Retirement Study Perspectives on the Pandemic in the United States and the Big Data Drove Mental Health study in China. A total of 2,036 participants were included in this cross-sectional study conducted from July 2020 to August 2022. In this longitudinal prospective study, 4,503 participants were eligible for participation from January 2018 to June 2022. Life satisfaction was measured using five items from the Satisfaction with Life Scale. In a cross-sectional study, life satisfaction was found to be negatively associated with depressive symptoms, and depressive symptoms were comorbid with loneliness, anxiety, and dependency. The causal association between life satisfaction, depressive symptoms, and depressive symptoms comorbid with disorders was confirmed in a longitudinal prospective study. Low levels of life satisfaction increased the prevalence of comorbid disorders by 42.9% during the COVID-19 pandemic. Life satisfaction has played an important role during the COVID-19 pandemic and can be an effective strategy for depressive symptoms and depressive symptoms comorbid with disorder interventions among older adults.

Enhancing pharmaceutical calculation proficiency: Exploring self-directed learning and self-reinforcement assessment strategies for student success.

Enhancing pharmaceutical calculation proficiency: Exploring self-directed learning and self-reinforcement assessment strategies for student success.

Empirical research on the acceptance of digital finance and consumption patterns among middle-aged and elderly people in rural areas: The impact mechanism of life satisfaction and income level

Empirical research on the acceptance of digital finance and consumption patterns among middle-aged and elderly people in rural areas: The impact mechanism of life satisfaction and income level

Vitamin D testing in pharmacies: Results of a federal screening campaign.

The convenient accessibility of pharmacies positions them as optimal venues for screening initiatives. There is growing public concern regarding vitamin D levels, particularly during the winter months in middle-and northern latitudes. This study aimed to assess vitamin D levels in early spring and to evaluate the feasibility of implementing a large-scale screening campaign within pharmacies. This investigation was structured as a cross-sectional multicenter survey conducted in a routine care setting. Data collection was performed in a fully anonymized manner. An automatic fluorescent immunoassay system was utilized for point-of-care-testing, and both patient and provider questionnaires were developed. Quantitative data were analyzed descriptively. Both parametric- and nonparametric statistical tests were performed to analyze the data, ensuring robust results across different assumptions. A resulting maturity matrix for implementation was conceptualized. Over a two-week campaign, 62 community pharmacies conducted a total of 2770 vitamin D tests. All participants completed the questionnaire, and 45 pharmacists participated in a retrospective survey. Vitamin D deficiency was identified in 56.2% of participants, while 25.2% exhibited levels of insufficiency. A higher BMI was associated with lower vitamin D levels, whereas daily supplementation correlated with higher levels compared to intermittent or weekly dosing regimens. The vast majority of patients expressed high satisfaction with the services provided. Pharmacists valued the positive feedback from patients and expressed enthusiasm for further testing and the advancement of clinical pharmacy services. The resulting maturity matrix facilitates corporate implementation. The implementation of a large-scale federal vitamin D screening campaign proved to be feasible and resulted in high levels of satisfaction among both patients and providers. The findings indicated significantly low vitamin D levels among participants. Pharmacists expressed a desire for an expansion of clinical pharmacy services in the future.Vitamin D testing in pharmacies: results of a federal screening campaign.

Evaluation of the Application of Wireless Digital Temperature Patches in Pediatric Care: A Pilot Study

The real-time monitoring and wireless transmission of patient temperature help healthcare providers and caregivers better observe and manage temperature changes in pediatric patients, which aids in clinical decision-making. However, the feasibility of using wireless digital temperature patches to continuously monitor the temperature of patients in clinical practice remains unclear. This pilot study was designed to evaluate the feasibility and benefits of using wireless digital temperature patches for continuous temperature monitoring in clinical pediatric care. Convenience sampling was used to select qualified pediatric patients, their families, and healthcare professionals at a medical center in southern Taiwan. Quanta Open Care AI (QOCA) disposable Bluetooth temperature patches were used to facilitate continuous temperature monitoring, and nurses continued to conduct routine tympanic temperature measurements. Data were collected on temperature changes during hospitalization. Upon patient discharge or the end of study participation, family members and healthcare professionals completed a satisfaction questionnaire. Descriptive and inferential statistics were used for the data analysis. Twenty-five pediatric patients and 12 healthcare providers were enrolled, and 408 valid tympanic temperature measurements were collected. The findings indicate the temperature patches as feasible (M = 4.7, SD = 0.6) and practical (M = 4.6, SD = 0.7), with high levels of satisfaction among caregivers. The nurses reported that using the temperature patches could reduce the frequency of temperature measurements and minimize the disturbances to sleep of both patients and their families. The intraclass correlation between temperature patch readings and tympanic temperature measurements was 0.63, revealing a statistically significant difference between the two measurement methods (t = -9.330, p < .001). Redness and itching during QOCA thermometer patch use were observed in one participating patient only. No other adverse events were found. Wireless digital temperature patches have the potential to serve as a valuable adjunct tool for temperature monitoring. They reduce the workload of nurses and enhance comfort in hospitalized pediatric patients and their families. Based on the findings of this study, QOCA thermometer patches may be continuously used in hospital settings. Future research should be conducted to further refine temperature patch features to better meet the needs of pediatric patients and improve their clinical applicability.

Characterizing withdrawal from long-acting injectable buprenorphine: An observational case series.

Characterizing withdrawal from long-acting injectable buprenorphine: An observational case series.

A body image training program for health professionals: A single group pre-post evaluation.

A body image training program for health professionals: A single group pre-post evaluation.

Enhancing ethical self-efficacy among dementia caregiver staff: A mixed-methods feasibility study of the care programme.

Enhancing ethical self-efficacy among dementia caregiver staff: A mixed-methods feasibility study of the care programme.

Benefits, limitations, and impacts of reproductive carrier screening and telehealth-based genetic counseling for individuals with an increased chance to have a child with agenetic condition.

JScreen offers reproductive carrier screening and follow-up genetic counseling via telehealth to individuals and couples who wish to know whether they have an increased reproductive chance (IRC) of having a child with a genetic condition. Reproductive carrier screening (RCS) is clinically useful, but it may elicit powerful emotions and concerns about follow-up options for individuals and couples if they are found to have an IRC. The purpose of this cross-sectional study was to explore how JScreen patients found to have an IRC were impacted by the knowledge gained in the process of screening and disclosure of results through telehealth genetic counseling. One thousand seventy-five (1075) eligible individuals were sent a survey with questions about information utilization, anxiety about results, reproductive decision-making, and satisfaction with the telehealth genetic counseling services provided by JScreen. Two-hundred ninety (290) responses were collected and analyzed, representing one of the largest sample sizes on this topic. We found that participants used the information provided by their genetic counselor at the results disclosure session in various ways, including recommending carrier screening to others and seeking additional information and clinical support. Participants were highly satisfied with their telehealth genetic counseling experience and found the amount and quality of information provided to be helpful. We found that 54.1% of couples with an IRC considered an alternative reproductive plan (ARP) for future pregnancies. Participant perceptions of disease severity and likelihood of having an affected child were positively associated with considering and pursuing an ARP. This study demonstrates the many ways patients use the information provided by carrier screening and suggests that patients may benefit from additional educational resources and support. It also provides evidence of patients' high level of satisfaction with telehealth genetic counseling in RCS and the impact of RCS on reproductive decision-making.

Practice of Palliative Sedation in Patients Followed by a Palliative Home Care Team.

Practice of Palliative Sedation in Patients Followed by a Palliative Home Care Team.

Validation of the short index of job satisfaction in Chinese nurses: classical test theory and item response theory.

Validation of the short index of job satisfaction in Chinese nurses: classical test theory and item response theory.