Level Of Student Satisfaction Research Articles

Development of Teamwork Skills Using ICTs in Undergraduate Students of Food Industry Engineering Degree

The development of soft skills is considered vitally important for the professionals in the Food Industry Engineering field. Employers in the food industry seek graduates who are prepared for work and possess strong teamwork skills. One effective strategy for students to practice and enhance their teamwork skills is through team-based assignments. In this study, three different team-based tasks were assigned to students in the three Food Industry Engineering courses. These tasks included the preparation of a Kahoot! questionnaire, a video presentation, and a traditional written report, all related to specific topics covered in the courses. The teamwork skills of the students were evaluated using VALUE rubrics. The acceptability of these three learning methodologies was also measured. The results indicated that the use of Kahoot! and student video presentations resulted in higher teamwork scores compared to the traditional methodology (P<0.05). No significant differences were found between the uses of Kahoot! and video presentation in any of the courses (P>0.05). The level of student satisfaction, regarding the general acceptance of Kahoot! and video presentation tools, as well as the acquisition of teamwork skills, was very positive. These findings undoubtedly encourage faculty to incorporate these new teaching methodologies in Food Industry Engineering courses.

Assessing the Quality of Student Services at King Faisal University from Students' Perceptions

The quality of student services has a role in smoothing the teaching and learning process and achieving the desired levels of quality for learning outcomes. Therefore, it is an integral part of the educational process and a practical exercise for shaping the student's personality and developing his capabilities. This study collected data using a questionnaire distributed to a random sample of 991 male and female students from King Faisal University. The descriptive analytical design was employed and the results were analyzed by SPSS. This research study attempts to assess the quality of student services at King Faisal University from students' perceptions and the purpose of this study was to examine whether there were differences in students' perceptions due to gender and academic specialization. The results of the study showed that the level of student satisfaction at King Faisal University regarding the quality of student services was moderate. The study found that there were statistically significant differences in the level of student satisfaction at King Faisal University regarding the quality of students' services due to gender, in favor of males; due to academic specialization, and in favor of scientific and health specializations. The researcher recommends that there is a necessity to improve the level of the university services, and Develop the knowledge, skills, and experiences of service providers through behavioral programs that enhance their communication skills, Provide material and moral incentives, and appreciate their outstanding performance.

Student Attitudes and Satisfaction with Online Learning During the COVID-19 Pandemic: A Perspective from Indonesia

The purpose of this study was to describe student attitudes and satisfaction with online learning during the COVID- 19 pandemic in Indonesia. A total of 380 students were involved in this study with details of 223 male students (58.68%), and 157 female students (41.32%). The average age of the respondents was 19.99 years with a Standard Deviation (SD) = 3.02. There were two instruments used in this study, namely Students' attitudes toward schooling during the COVID-19 pandemic, which totalled four statement items, and the General Satisfaction Scale (GSS), which totalled 6 statement items using a Likert scale ranging from strongly disagree to strongly agree. The results of the study show that (1) students have a relatively positive attitude towards online lectures during the COVID-19 pandemic. There was 57.37% of students agreed with online lectures with the highest reason being that it was time to use online lectures, especially during a crisis like this, (2) the level of student satisfaction was relatively high in online lectures, namely with an average score of 14, 69 with a standard deviation of 4.02.

The impact of biophilic attributes on university students level of Satisfaction: Using virtual reality simulation

Biophilic design is a new approach that can enhance human psychological well-being. Most recent studies focus on applying biophilic design to hospitals or office buildings, not academic buildings. While usually ignored, students' level of satisfaction is one of the most important key indicators for a successful learning environment. This paper aims to identify the biophilic design attributes that can potentially contribute to enhancing the students' level of satisfaction. This will be done through an experimental research design using virtual reality in a design studio at The British University in Egypt. Each participant (N = 52) was exposed to the existing condition and then the virtual experience. Before and following each exposure, cognitive and performance assessments were administered, this assessment was analyzed with the use of SPSS. Results show a highly positive impact of Natural Lighting, Natural Ventilation Greenery, Large Windows, Indirect Connection to Nature, and Natural Finishing Material on the student’s level of satisfaction.

On The Job Training Satisfaction of Hotel Management Students

The study aimed to evaluate the satisfaction level of students with the on-the-job training program. The study population consisted of 178 students in the third and fourth academic year of the Diploma IV Hospitality Administration at Bali Tourism Polytechnic who returned and correctly filled out the questionnaire. The data was analyzed using descriptive statistical methods. The research has both theoretical and practical contributions. Theoretically, it can contribute to the development of organizational behavior literature and human resource management. Practically, it can assist vocational education institutions, especially Bali Tourism Polytechnic, in developing on-the-job training programs for their students.

Application of the Importance Performance Analysis Method and Customer Satisfaction Index Methods to the Quality of Distance Learning Services for Students during the Covid 19 Pandemic

This study discusses the analysis of satisfaction levels on distanced learning or PJJ of the student at Universitas Kristen Indonesia during the Covid-19 pandemic. The problem investigated are whether the expectation of UKI students meet service and its level of satisfaction. The research was carried out in the even semester of 2020/2021. The research method used is quantitative method with a survey approach through questionnaire distribution. Furthermore, the data were analyzed by the Importance Performance Analysis method (IPA) and Customer Satisfaction Index (CSI). IPA Matrix described the most meaningful attributes of students in the PJJ process, which is mapped in 4 quadrants of all variables that have impacts on quality PJJ services, and CSI are used to determine the overall student satisfaction level with the approach which considers the importance of the attributes measured during the Covid-19 pandemic. Based on the results of the analysis using IPA, it was known that the attributes which is the main priority in quadrant A are speed of access to the PJJ learning platform, fair assessment by the lecturer, the consistency in giving lectures well, reliability in managing class, use the PJJ platform, pay attention to the student, and understand the student’s difficulties during PJJ. For quadrant B, attributes that need to be maintained are the use of interactive tools for PJJ, easy access and connection of the PJJ platform, lecturers teaching in accordance to their field, lecturers answer student’s questions, lecturers master the material being taught, lecturers updating learning materials following the current conditions, encourages and motivates students to do the best learning in the PJJ process. Attribute on quadrant C, the low priority attribute are lecturers are able to adapt from conventional learning to PJJ, lecturers respond quickly and efficiently handle student needs and complaints, how lecturers answering student’s questions and comments, lecturers use variative learning platforms, lecturers put the long-term interest in their students to stay focus in PJJ. For quadrant D, an overrated attribute is the proactivity of lecturers in providing the information about PJJ to students. For CSI the attributes, the amount of learning carried out by UKI lecturers is 72.61%. It is still in the CSI range (between 0.66 - 0.80) which means that UKI students feel satisfied with the PJJ which was carried out during the Covid-19 pandemic.

Telaah Divergensi Kepuasan Hidup Dalam Karakteristik Demografis, Performa Akademik, dan Spektrum Psikologis Mahasiswa

Students play an important role for the regeneration of the country's development in the future. The contribution and quality of graduates is largely determined by the maturity of the possessed way of thinking and displayed skills. Students need to have a positive mindset while in the learning cycle on campus. Valuable and enjoyable experiences during student life will make them optimistic, enthusiastic, proactive, and independent. This study aims to analyze life satisfaction with comparative factors, including demographic characteristics, academic achievement, and students’ personality who are still active at public and private universities in Bandung. This research was preceded by an empirical literature review and carried out using a snowball sampling survey and continued with an analysis of the feasibility of research instruments and data so that accurate, reliable, and comprehensive information can be obtained through ANOVA analysis and descriptive statistics. Research conducted has proven that there are differences in the level of student satisfaction based on the presence of parents, organizational activity, and their personality. These results are expected to be useful input, especially for the managers of each university to be more concerned about paying attention, observing, understanding, and participating in improving, maintaining, and improving the quality of life lived by the students as a reflection of responsible service in individual, group, and institutional scope.

Performance and satisfaction during the E-learning transition in the COVID-19 pandemic among psychiatry course medical students

BackgroundIn the field of medical education, students faced significant challenges during the COVID-19 pandemic. Abrupt alterations were made in the form of preventative precautions. Virtual classes replaced onsite classes, clinical placements were canceled, and social distance interventions prevented face-to-face practical sessions. The present study aimed to assess students' performance and satisfaction before and after the transition of a psychiatry course from onsite to entirely online during the COVID-19 pandemic. MethodsA retrospective, non-clinical, and non-interventional comparative educational research study included all students registered in the psychiatric course for the academic year 2020 (pre-pandemic/onsite) and 2021 (during the pandemic/online).To assess students' satisfaction, we utilized the National Commission for Academic Accreditation and Assessment (NCAAA) students' satisfaction survey used by the academic quality unit at KSU, College of Medicine.Satisfaction was assessed in six domains: course organization, learning resources, faculty experiences, clinical teaching, practical sessions, and overall satisfaction. The reliability of the questionnaire was measured using Cronbach's alpha test.To assess their performance, students’ grades from both periods were obtained from the exam center. ResultsA total of 193 medical students enrolled in the study; 80 received onsite learning and assessment, while another 113 received full online learning and assessment. The students' mean indicators of course satisfaction for the online courses exceeded their corresponding indicators significantly compared to the onsite courses. These indicators included students' satisfaction in terms of course organization, p < 0.001; medical learning resources, p < 0.050; faculty experience, p < 0.050; and overall course, p < 0.050. There were no significant differences regarding satisfaction in both practical sessions, p > 0.050, and clinical teaching, p > 0.050. The students' performance mean was significantly higher in the online (M = 91.76) compared to the onsite courses (M = 88.58) (p < 0.001), and the Cohen's D statistic showed there was a medium level of enhancement in students' overall grades (Cohen’s d = 0.41). ConclusionStudents perceived the switch to online delivery methods very favorably. Students’ satisfaction significantly improved regarding the themes of course organization, faculty experience, learning resources, and overall course satisfaction, while a similar level of adequate student satisfaction was maintained in terms of clinical teaching and practical sessions during the transition of the course to e-learning. In addition, the online course was associated with a trend toward higher students’ grades. However, the assessment of the achievement of course learning outcomes and the maintenance of this positive impact warrants further investigation.

On-campus accommodation service quality: the mediating role of students' satisfaction on word of mouth

PurposeBased on the main studies presented in the literature, this work aims to examine the level of student satisfaction towards the on-campus accommodation service provided by an Italian university. Notably, the objectives of the study are twofold: (1) to examine the mediating role of student satisfaction on the relationship between university on-campus accommodation service quality and word-of-mouth and (2) to determine whether there is any significant difference in students' satisfaction towards on-campus accommodation in terms of gender and the halls of residence.Design/methodology/approachThe study is based on the results of a survey carried out through an online questionnaire by 381 students living on campus at the University of Urbino.FindingsThe findings revealed that the quality perceived by university students in relation to individual services had a positive impact on their general satisfaction towards the halls of residence experience.Research limitations/implicationsThe study presents some limitations such as lack of temporal comparisons, a focus on specific service quality items and the fact that it refers to a single Italian university.Practical implicationsThe findings of this study will help the management of public universities to improve the quality of services in their halls of residence for the satisfaction of their students.Originality/valueTo the authors' knowledge, there have been no previous studies about on-campus accommodation service quality conducted in Italy. The study contributes to enrich the service quality literature, confirming both that the sum of the quality of individual elements is not as the overall satisfaction and the outcome intention of positive WOM depends not only on service quality attributes, but also from an overall evaluation of satisfaction.

Satisfaction of Online University Education during the COVID-19 Pandemic.

The rapid global spread of the coronavirus disease affected the education sector, which had to adapt its teaching methodology to an online scenario to curb the increase in infections. This study aimed to determine the satisfaction level of university students regarding the online education they received during the COVID-19 pandemic. A descriptive cross-sectional study was carried out with nursing degree students. Convenience sampling was used because of the accessibility of the sample, estimating 168 as the minimum sample size needed. The satisfaction level was measured using the "Questionnaire on Satisfaction of University Students with Online Training" (CUSAUF). The sample consisted of 215 participants. The overall level of satisfaction was high. Subject content and teaching methodology were the most highly rated aspects, while aspects related to lecturer-student communication and communication among students were rated the worst. The Cronbach's α for the satisfaction scale was 0.94, showing high internal consistency and reliability of the sample. Online education could be considered an alternative methodology for teaching learning modules or complementing face-to-face training in future training programs.

Social Studies University Students’ Perspectives of e-Learning Classes: A Case Study

Educational institutions have made significant efforts to adapt their curricula and educational practices to keep up with the advancements in information and communication technology. Among these adaptations, e-learning has emerged as a prominent application that has transformed the traditional delivery of education and reshaped the roles and responsibilities of both students and teachers. This research aims to explore the perceptions of social studies students regarding the effectiveness of online courses offered by Jordanian universities. The data for the study was collected through a questionnaire that included scales to measure the quality of e-learning and student satisfaction. The sample consisted of 421 students from a Jordanian university. The findings indicate that the overall content quality of e-learning courses was rated as moderate. The level of student satisfaction with the quality of e-learning classes was also moderate, while the form quality of the e-learning classes received a high rating. The study suggests that providing lessons with a clear hierarchy or structure is beneficial in facilitating learning. Furthermore, it recommends involving a larger number of students in e-learning sessions and taking their opinions into account for improved outcomes.

Implementation of the K-Mean Algorithm to Determine the Level of Student Satisfaction with the Online Learning Uhamka System (OLU)

The Covid-19 pandemic has had a negative impact on humans not only in health but also in the economy, social and education. Schools and colleges were closed so that learning that was originally carried out face-to-face was shifted to long distance learning (LdL). LdL implementation can be carried out synchronously and asynchronously. There are obstacles in learning using the Online Learning Uhamka (OLU), namely the effectiveness of using the Online Learning Uhamka (OLU) and the application of the k-means algorithm to determine the level of student satisfaction with the Online Learning Uhamka (OLU) system and the reliability of the k-means algorithm in clustering .One technique to measure the level of satisfaction is to use clustering techniques. The advantage of the clustering technique is that it is easy to adapt, imply and execute and is commonly used in various fields. One of the clustering techniques that is often used is the k-means algorithm. There are 2 clusters used in the k-means algorithm. Clustering results using the Kmeans algorithm showed that 309 respondents belonged to cluster 1, namely satisfied, and 94 respondents belonged to cluster 2, namely dissatisfied. The indicators used to assess satisfaction are usability, content quality, interaction quality. Of the three assessment indicators that have the lowest score is the interaction quality indicator with the centroid value in cluster 1, namely 19.33980583 and the centroid value in cluster 2, namely 14.08510638. The results of the Kmeans algorithm reliability test by calculating the Davies Bouldin index value are good enough in clustering data. The Davies Bouldin index value is 0.3806830859.

SCALE DEVELOPMENT STUDY: STUDENTS' SCHOOL SATISFACTION SCALE

The aim of this study is to develop a scale to determine the satisfaction levels of high school students towards school. The draft scale was piloted to 650 high school students studying in five central districts of Antalya in the 2020-2021 academic year. Afterwards, real application was made to 614 students. Rotated principal component analysis was used to obtain information about the validity of the scale over the obtained data. In order to determine the construct validity of the scale, principal component analysis and factor analyzes were performed and Promax oblique rotation was performed. In addition, Cronbach's α reliability was calculated to provide evidence for the reliability of the scale and was found to be .94. As a result of these analyzes, the Students' School Satisfaction Scale (SSSS) consisting of 6 factors and 43 items explaining 60% of the total variance was obtained. Item test correlations were calculated as evidence of item validity. Item test correlations were found to vary between .446 and .743. The results obtained prove that the scale is valid and reliable.

A Study on the Current State and Adaptation of the Cross-entry Students between the Field of Liberal Arts and Science －Focusing on the case of S University

University admission through cross-entry admission is active and expected to accelerate further. However, due to this, it is expected that more students will drop out due to maladaptation to their department. Accordingly, universities must prepare systematic management, including the academic counseling necessary for students entering the Liberal Arts and Sciences Cross Application. Therefore, the purpose of this study is to identify the current status of cross-application and the needs of cross-entry students in 2021 and 2022 at S University. Academic counseling was planned and conducted to help students‘ academic achievement and school adaptation. Primary research was conducted to help students with liberal arts and science cross-entry status to have a successful college life. First, in the 2021 school year, most of the cases involved students who completed liberal arts courses in high school and had applied to university science courses for reasons that were advantageous for employment. On the other hand, in the 2022 school year, science majors in high school applied to the field of liberal arts for reasons of admission to universities with a higher pass estimate. Second, among the 2021 cross-entry students who entered the science field, there was a phenomenon in which female students cross-applied again to the liberal arts field in 2022. Third, in terms of satisfaction with the department entered, compared to students enrolled in 2021, the satisfaction level of students enrolled in 2022 was lower at a statistically significant level, indicating that students who cross-applied for liberal arts have greater difficulty adapting to their department than students who cross-apply for science. This shows that the combined test for cross-application among liberal arts and science students can cause difficulties in their adaptation to college. This study sought and suggested alternatives for successful college adaptation for newly admitted students who requested academic counseling. This study also serves as primary research for universities to better help them understand and prepare their cross-application entrance exams.

Pengaruh Learning Management Sistem terhadap Motivasi dan Tingkat Kepuasan Mahasiswa pada Masa Pandemik Covid-19

This study aims to determine the effect of learning management systems on student motivation and satisfaction levels during the covid-19 pandemic. The research method used is quantitative research with an associative approach. The research subjects were 60 students. The research technique used simple random sampling with data collection using questionnaire techniques. The results showed a positive and significant influence between the learning management system (LMS) and student learning motivation. Based on significant testing obtained t count (4.382) &gt; t table (1.67155) on Y1 (learning motivation) means Ho1 is rejected and Ha1 is accepted. The results showed a positive and significant influence between the learning management system (LMS) on the level of student satisfaction. Based on significant testing, t count (5.406) &gt; t table (1.67155) means Ho1 is rejected and Ha1 is accepted. The conclusion of this study is that learning using learning management system (LMS) has a significant effect on student motivation and satisfaction level.&#x0D; &#x0D; Keywords: Covid-19, Learning Management System, Learning Motivation, Satisfaction Level

Student satisfaction and intention to use e-learning during the Covid-19 pandemic

PurposeThe aim of this paper is to determine the differences in students' attitudes related to online and traditional teaching, then to determine the level of student satisfaction with online teaching, factors affecting it as well as to examine the problems students most often face during online teaching.Design/methodology/approachThe survey method is used to collect primary data. In the empirical research participate 312 students on the territory of the Republic of Serbia who used e-learning during the Covid-19 pandemic. Descriptive statistical analysis, paired samples t-test, reliability analysis, confirmatory factor analysis and structural equations modeling are applied in the paper.FindingsResearch has shown that students are generally more satisfied with traditional than online teaching. Then, the analysis shows that professors' activities and the quality of e-learning have ? Significant positive effects on student satisfaction with online teaching, as well as on student motivation, then perceived usefulness has a positive impact on motivation and intention to use e-learning and student motivation has statistically significant effects on satisfaction with online teaching. The biggest shortcomings of online teaching are: monotonous teaching, lack of interaction with professors, lack of interaction with other students as well as lack of socialization.Originality/valueAlthough a large number of studies have studied e-learning and student satisfaction, this paper has studied e-learning in the specific conditions of the Covid-19 pandemic. Of particular value to this paper is the comparison of student satisfaction with online teaching during the pandemic and student satisfaction with traditional teaching.

Student Satisfaction and Priority Quadrants towards E-Learning

The e-learning learning method has long been known in distance learning and is increasingly being used during a pandemic, especially during an endemic period like today. Students who are accustomed conducted face-to-face learning as a cause of low learning outcomes. Several studies using multiple linear regression analysis have concluded that the level of student satisfaction with the e-learning learning model has an effect on learning outcomes. Additional analytical methods are needed to measure the quality of e-learning services and at the same time be able to make priority scales for handling them. The purpose of this study was to analyze the partial and simultaneous effect of service equal on student satisfaction in the e-learning method, measure the level of student satisfaction and make a priority scale for handling it. The subjects were 100 students who took MSDM courses. The research method used observation, literature studies related to service quality regarding e-learning quality. Data analysis was done by calculating the difference between the average values of reality and expectations for each service quality attribute. The result found that (1) partially the reliability variable is the variable that has the most influence, while the assurance variable is the variable that has the least effect on student satisfaction, (2) the tangible variable has no effect on satisfaction, and (3) the attributes that are the priority improvement is the attribute of the timeliness of teaching and the teacher providing explanations (guidelines) on the learning materials and the use of the e-learning platform.

The K-Nearest Neighbor Algorithm using Forward Selection and Backward Elimination in Predicting the Student’s Satisfaction Level of University Ichsan Gorontalo toward Online Lectures during the COVID-19 Pandemic

Academic services are actions taken by state and private universities to provide convenience for student’s academic activities. During the current covid-19 pandemic, every university remains active in academic activities. This study aimed to apply the K-Nearest Neighbor algorithm in predicting the level of student satisfaction with online lectures at University Ichsan Gorontalo. Our main aim was to obtain quantitative information to measure student satisfaction with online lectures during the pandemic, which should be taken into account when making decisions. K-Nearest Neighbor is a non-parametric Algorithm that can be used for classification and regression, but K-Nearest Neighbor are better if feature selection is applied in selecting features that are not relevant to the model. Feature Selection used in this research is Forward Selection and Backward Elimination. Seeing the results of experiments that have been carried out with the application of the K-nearest Neighbor algorithm and the selection feature, the results of the forecasting can be used for consideration or policy in decision making. The highest level of accuracy in the K-Nearest Neighbor algorithm model used Forward Selection with an accuracy rate of 98.00%. Thus, the experimental results showed that feature selection, namely forward selection, was a better model in the relevant selection variables compared to backward elimination.

Distance Learning of Financial Accounting: Mature Undergraduate Students’ Perceptions

This research sought to explore self-reported satisfaction levels of mature students enrolled in the virtual financial accounting course of the first online-only bachelor’s degree in Portugal. While doing so, it attempted to generate understanding of which factors may affect undergraduate mature students’ engagement—herein measured in terms of overall satisfaction—with online learning, particularly, of financial accounting. Thereby, this research addresses several research gaps. First, unlike most recent empirical research, it provides evidence from a post-pandemic period, in 2022. Second, responding to calls for further education research in different contexts, Portugal poses a highly relevant, unexplored research setting since it was only in 2019 that the Portuguese government approved a legal regime to frame distance education at Higher Education Institutions (HEIs). Third, this research focuses on the overlooked, and yet growing, population of adult mature students. The research evidence emerges from 32 valid responses to a structured electronic questionnaire circulated to students at the end of a financial accounting module (in July 2022). Satisfaction rates from students’ own perspectives were derived in terms of (i) overall satisfaction, (ii) learning outcomes, (iii) e-learning process, and (iv) pedagogical practices adopted. The assessment of satisfaction levels was determined through Likert-type items with responses ranging from a minimum score of 1 to the highest score of 5. Data gathered were subject to quantitative analysis: descriptive statistics, Pearson correlations, statistical tests, principal component analysis, and linear regression. High levels of satisfaction with distance education were uncovered. We found that pedagogical practices constitute the dimension that contributed the least (though, still importantly) to overall satisfaction as compared with learning outcomes and e-learning process. The results of this research offer the potential to contribute to the implementation of training offerings of online courses at other Portuguese HEIs as well as abroad.

LIFE SATISFACTION OF OPEN EDUCATION HIGH SCHOOL STUDENTS REGARDING VARIOUS DEMOGRAPHIC

In the present study, the descriptive demographic characteristics, life satisfaction levels, and differentiation status of open education high school students according to various variables were revealed. The research was carried out with a sample of five hundred open education high school students via a survey model by means of convenience sampling. The findings obtained indicate that the life satisfaction levels of open education high school students were low. In addition, life satisfaction differed according to the variables age, families’ monthly income, and the reason for choosing open education high school. When the demographic characteristics of the open education high school students were examined, it was seen that the following information applied to the majority of them: (1) Most were female students, (2) between the ages of 15 and 20, (3) whose parents had primary school level or below education, (4) whose parents mostly did not work or only their fathers worked, (5) with an average monthly family income of five thousand TRY and below, (6) had mostly migrated from the Black Sea and Eastern Anatolia Regions to Istanbul, and (7) they chose open education high school mostly because of job requirements.