Retail Sector Research Articles

Sosialiasi Manajemen Ritel bagi Siswa/i SMA dan SMK di Kabupaten Nabire

The retail industry in Nabire Regency has experienced rapid growth in recent years, driven by the increasing number of trade facilities that support retail activities. This has led to the emergence of opportunities for the absorption of competent human resources in the retail sector. This community service activity utilizes an extension or socialization method with the aim of providing insight (knowledge and understanding) to high school and vocational school students in Nabire Regency about the retail industry and providing an overview of retail industry opportunities that can be utilized in the future. The stages carried out include a pre-test, material delivery, and a post-test. The results of this community service activity show the achievement of implementation with an increase in participants' knowledge about the retail industry.

Evolution and Challenges of Environmental, Social, and Governance Practices: An Analysis of the Brazilian Stock Exchange’s Corporate Sustainability Index

Environmental, social, and governance (ESG) practices are increasingly recognized as critical for corporate sustainability and market competitiveness, driven by heightened expectations from investors, governments, and consumers. This study examines the evolution of ESG practices among companies listed on the Brazilian Stock Exchange’s Corporate Sustainability Index (ISE B3) from 2005 to 2022. We analyzed the index portfolio’s composition, focusing on changes in ESG dimensions over time. The only six long-lived companies in this index, from retail, banking, and energy sectors, were selected for in-depth analysis. We further evaluated the quality and consistency of ESG disclosures in company reports. Findings indicate relevant fluctuations in the number of companies included in the ISE B3 and variations in ESG scores for the companies. These variations may be attributed to the voluntary nature of ESG practices and the absence of standard disclosure. This study reveals a lack of homogeneity in ESG reporting, which could be addressed by establishing more straightforward guidelines and global standards. This research underscores Brazilian companies’ challenges navigating diverse ESG frameworks to align with evolving societal and environmental expectations.

Does ICT contribute to bootstrapping SOSI? Evidence in retailing

PurposeThe objective of this work is to respond to the calls for research that, in retail and from the company’s perspective, support the importance of retaining a vision towards sustainability-oriented service innovation (SOSI), delving into the nature of this construct and examining its possible antecedent variables (information and communication technologies or ICT) and its consequent variables (volume and radicalness of innovation).Design/methodology/approachTo contrast the proposed hypotheses and respond to the main objective of the research, an empirical study was carried out through face-to-face interviews with 200 managers of retail commercial establishments.FindingsEmpirical evidence highlights the important role that SOSI plays in fostering innovative capacity and disrupting innovative practices within the retail sector, particularly from the perspective of store managers, catalysed by the influence of ICT. The findings underline SOSI’s clear contribution to innovation dynamics in retail.Originality/valueThis research analyses SOSI from the perspective of the retail manager within the unique context of the current permacrisis. It contributes to progress in the conceptualisation of SOSI, offering a comprehensive understanding of the construct and its accompanying elements. It provides valuable insights for academics and policy development practitioners navigating the changing landscape of SOSI in the retail sector.

An Extensive Literary Examination Focusing on the Adoption of NSQF-aligned Vocational and Skill Development Curricula in Generating Gainful Employment Commensurate with Job Roles, with Specific Emphasis on the Retail Sector

An Extensive Literary Examination Focusing on the Adoption of NSQF-aligned Vocational and Skill Development Curricula in Generating Gainful Employment Commensurate with Job Roles, with Specific Emphasis on the Retail Sector

Visualisasi Dinamika PHK Global dan Regional Menggunakan Tableau : Dampak Teknologi dan Ekonomi di Era Globalisasi

The development of information technology has influenced the structure of industries and global business practices, posing significant challenges related to job terminations or layoffs. This research aims to analyze the dynamics of global and Indonesian layoffs using data visualization tools such as Tableau, with a focus on their impact on economic growth, employment, and the achievement of SDG number 8. The research method involves five stages, from problem identification to conclusions, with an emphasis on layoff dynamics in the technology sector. The analysis results indicate that the year 2021 recorded the highest number of employee layoffs globally, particularly in North America, especially in the consumer and retail sectors. Industry analysis highlights the vulnerability of 'post-IPO' companies to layoffs, while early-stage startups tend to be more stable. In Asia, there has been an increase in layoffs, with India being the most affected country, while in Indonesia, the transportation sector, especially GoTo Group, recorded the highest number of layoffs. Recommendations include adaptive labor policies and support for affected workers to mitigate the socio-economic impact of layoffs globally

Economic Policy Uncertainty and Commercial Property Performance: An In-Depth Analysis of Rents and Capital Values

Economic uncertainty has steadily increased in response to a series of unforeseen shocks, notably the Global Financial Crisis, Brexit, COVID-19, and the Russia–Ukraine war. This study examined the impact of economic uncertainty on rents and capital values in Australia’s office, retail, and industrial property sectors. The reactions of these performance indicators to national uncertainty shocks were assessed through reduced-form vector autoregressive (VAR) models, using quarterly data from 2001Q1 to 2022Q3. Overall, there is an inverse relationship between uncertainty and commercial property performance, with notable variations in magnitude and persistence across the different subsectors. Rents are more sensitive to external shocks across all three subsectors, highlighting their role as signals of short-term performance. Following one standard deviation shock in uncertainty, rents steadily declined for approximately three years in the office and retail subsectors. Industrial rents, however, exhibited muted reactions and recovered quicker, typically within five quarters. This resilience to external shocks displayed by the industrial subsector positions it as a compelling option for defensive investment strategies and portfolio diversification. Capital values are less reactive than rents, showing minimal responses to uncertainty shocks and little long-term persistence.

Human Resource Strategies Foster Knowledge Sharing to Improve Operational Excellence in Thailand's Grocery Retail Sector

This study explores the impact of human resource strategies on knowledge sharing and its subsequent effect on operational excellence within the retail grocery sector. Six hypotheses were formulated to assess the influence of various HR practices, including incentives, performance evaluation, training and development, recruitment, and reciprocity, on knowledge sharing. A sample of 500 employees, holding at least a bachelor's degree and having a minimum of one year of tenure, was drawn from the top ten revenue-generating grocery retail manufacturing firms. The questionnaire's reliability was ensured through a pilot test involving 50 participants, evaluating the Item-Objective Congruence (IOC) index and employing Cronbach's Alpha for reliability assessment. The study employed a combination of judgmental, convenience, and snowball sampling techniques. Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM) were employed for data analysis and hypothesis testing. Results indicate that performance evaluation, training and development, recruitment, and reciprocity significantly affect knowledge sharing. Additionally, knowledge sharing has a subsequent effect on operational excellence. Nevertheless, a relationship between incentives and knowledge sharing were not supported. This study contributes to the understanding of HR strategies in fostering knowledge sharing and its implications for operational excellence in the grocery retail sector.

Impact of generative artificial intelligence models on the performance of citizen data scientists in retail firms

Generative Artificial Intelligence (AI) models serve as powerful tools for organizations aiming to integrate advanced data analysis and automation into their applications and services. Citizen data scientists—individuals without formal training but skilled in data analysis—combine domain expertise with analytical skills, making them invaluable assets in the retail sector. Generative AI models can further enhance their performance, offering a cost-effective alternative to hiring professional data scientists. However, it is unclear how AI models can effectively contribute to this development and what challenges may arise. This study explores the impact of generative AI models on citizen data scientists in retail firms. We investigate the strengths, weaknesses, opportunities, and threats of these models. Survey data from 268 retail companies is used to develop and validate a new model. Findings highlight that misinformation, lack of explainability, biased content generation, and data security and privacy concerns in generative AI models are major factors affecting citizen data scientists’ performance. Practical implications suggest that generative AI can empower retail firms by enabling advanced data science techniques and real-time decision-making. However, firms must address drawbacks and threats in generative AI models through robust policies and collaboration between domain experts and AI developers.

Exploring the correlation between courier workload, service density and distance with the success of last-mile and first-mile reverse logistics

AbstractGiven the recent surge in online sales, particularly accentuated by the health crisis in 2020 and 2021, companies operating in the retail sector have increasingly recognised the importance of business-to-consumer (B2C) distribution. Consequently, last-mile logistics optimization has garnered increased attention in both academic and industry contexts. In this study, we examine the relationship between the workloads of couriers and their proficiency in executing assigned services in a B2C last-mile and first-mile reverse logistics environment. Additionally, we evaluate the connection between service density in an area and the distance between warehouses and service points with completion rates among couriers. By analysing a dataset corresponding to the deliveries and collections made in Madrid in 2021, we identify significant and moderate correlations between the couriers’ workloads and service completion rate. It should be noted that the correlations of completion rate with distance and visit frequency to each area are weak, yet statistically significant.

THE IMPACT OF THE COVID PANDEMIC ON THE BUSINESS ENVIRONMENT OF GEORGIA AND THE STRATEGIES TO FIGHT AGAINST THE PANDEMIC

Besik Kvachantiradze E-mail: b.kvatchantiradze@gmail.com PhD Students,Batumi Shota Rustaveli state University Batumi, Georgia https://orcid.org/0000-0003-2833-1007 Abstract: The COVID-19 pandemic has significantly changed the business landscape around the whole world. Georgia was no exception. Against the challenges caused by the COVID-19 pandemic, the business environment of Georgia has undergone significant transformations. The country has recognized the vital role of economic development in the well-being of society, and the government has focused on promoting the growth of innovation while overcoming the obstacles caused by the pandemic. The COVID-19 pandemic has disrupted global trade and tourism, which has had a huge impact on Georgia's economy. With a heavy reliance on tourism, border closures and travel restrictions have led to a sharp drop in tourist arrivals, leading to job losses and reduced business revenue. Small and medium enterprises (SMEs), which are the backbone of Georgia's economy, have faced enormous challenges during the pandemic. Many businesses, particularly in the retail, hospitality and entertainment sectors, have been forced to close due to financial constraints and lack of government support. Addressing these obstacles required coordinated efforts by government authorities and international organizations to mitigate the negative effects of the pandemic and implement recovery efforts. Georgia has been trying to adapt to global economic trends for years; and the pandemic has highlighted the need for acceleration of innovation and adaptation to international business norms and standards. Keywords: Business environment, small and medium business JEL classification: O1, G2, E4

The Impact of E-commerce and M-commerce Variations on Customers' Usage Shift from Online to Mobile

The increase of the demand, for higher-quality services is made possible by the flexibility, power, and desire for cellular offers. Indeed, this may refer to the provision of actual services at all times (regardless of the individual's location). Mobile commerce, or M-Commerce, has been introduced into the banking, services, retail, communications, and information technology sectors of today's business enterprises. Not only is mobile commerce (M-Commerce) becoming more broadly accepted in these areas, but it is also becoming a more popular method of conducting business. We attempt to give a summary of the foundations of both e- and m-commerce in this paper. This essay aims to assist business managers, especially those without an IT experience, in comprehending the fundamentals and components of m-commerce as well as evaluating the world.

Pengaruh Faktor Fundamental dan Risiko Sistematik Terhadap Harga Saham pada Perusahaan Sektor Ritel yang Terdaftar di Bursa Efek Asean-5 Tahun 2021-2023

The capital market is a means for companies to obtain funds from the public through the stock market. Capital markets in the ASEAN region provide new opportunities for investors in ASEAN countries and create opportunities for foreign market stock exchanges. This research aims to examine the influence of fundamental factors and systematic risk on stock prices listed on the Asean-5 Stock Exchange. The sampling technique uses a purposive sampling method. The population of this research is all retail sector companies listed on the ASEAN-5 Stock Exchange with a population of 121 and a sample of 23 companies. Based on research results, return on assets has a positive effect on stock prices, earnings per share have a negative effect on stock prices, debt to equity ratio has a negative effect on stock prices, price earnings ratio has a negative effect on stock prices, and systematic risk has a negative effect on the stock prices of retail sector companies.

THE MODERATING ROLE OF GENERAL ATTITUDE TOWARDS ARTIFICIAL INTELLIGENCE IN THE IMPACT OF DIGITAL TRANSFORMATION ON EMPLOYEE SATISFACTION

This study focuses on understanding the effects of digital transformation processes in the business world on employee satisfaction. The purpose of this study is to determine whether the general attitude towards artificial intelligence plays a moderating role in the effect of digital transformation on employee satisfaction. At the same time, the study was also reinforced and elaborated with demographic questions directed to the employees. The population of the study consists of private enterprises operating in the retail sector in Istanbul. The sample is the decision-making white- collar (N= 522) current employees working in these retail sectors. SPSS 24.0 statistical package programe was used to analyze the data. Normality test was performed to determine whether the data set was suitable for parametric tests. Kurtosis and skewness values were used to evaluate normality. Pearson correlation analysis was performed to determine the direction and severity of the relationship between the variables. Moderating analysis was performed to determine how the relationship between an independent variable and a dependent variable is affectedy a third variable. According to the results obtained from the study, there are quite high and significant correlations between digital transformation and other variables in the correlation analysis. According to the moderating effect analysis, it was observed that the general attitude towards artificial intelligence did not moderate the effect of digital transformation on the variables. In demographic variables, significant differences are observed in all variables and sub-dimensions.

Impact of Spatial Characteristics on Gendered Retail Consumption in Seoul: A Gender-Sensitive Urban Planning Perspective

This study examines the impact of spatial characteristics on gendered retail consumption in Seoul, South Korea, providing empirical evidence for gender-sensitive urban planning. Gender-sensitive urban planning integrates gender perspectives into all stages of urban development, aiming to address the diverse needs and experiences of all genders spatially. While existing research has predominantly focused on gender differences in labor participation, this study shifts the focus to retail consumption, which is a critical aspect of daily life. Our research analyzes the spatial attributes of urban spaces at the neighborhood scale and their influence on aggregated retail consumption by gender. The aggregated retail sales by census output area (jipgyegu) represent the aggregated retail consumption. Utilizing spatial regression methods, this study identifies significant spatial autocorrelations and clustering patterns in retail sales data. The findings reveal that traditional markets, less-developed commercial areas, and specific retail sector (retailing, medical, and educational services) densities positively impact SMW (subtraction of men’s retail sales from women’s retail sales), while city center areas, developed commercial districts, special tourism zones, and specific retail sector (restaurants and entertainment) densities have negative impacts.

VASTRAVIKAS: UNRAVELING INDIA'S SUSTAINABLE GARMENT LEGACY

The clothing and textile industry, a cornerstone of India's rich heritage, is shifting towards sustainable practices by emphasizing reducing, reusing, and recycling materials. This approach ensures that waste decomposes naturally, promoting sustainability. The retail sector in India has grown significantly, evolving from a seller-driven to a buyer-driven market. Historically, India's retailing started with barter systems, exchanging goods of similar value without money, which played a vital role in the economy and offered solutions to modern cash flow issues.This study examines the recycling practices involving clothes collected by hawkers. Survey results show that urban respondents understand recycling as creating new items from old ones. Hawkers gather used garments, sort, inspect, clean, and then produce useful recycled products. These recycled garments are often bought by middle-class families at affordable prices for their housemaids.To promote sustainable practices in the textile industry, several strategies are recommended. Organizing workshops and training sessions on upcycling can help individuals repurpose old clothing creatively. Establishing community repair centers or providing resources for basic clothing repair techniques can emphasize the importance of repairing and modifying garments. Educational campaigns and community events can promote clothing donations, preserve cultural heritage, and reduce waste. Supporting sustainable textiles involves encouraging local artisans, weavers, and the textile industry, and urging designers to incorporate traditional techniques and fabrics. Awareness campaigns through social media and community events can educate people about the traditional Indian model of garment reuse, further promoting sustainability in the textile industry.

The effect of price and assortment of local products on store performance: An agent‐based modelling approach

AbstractRetail distribution is essential for the growth of markets for local food. While online direct‐to‐consumer and local food hubs are becoming more sophisticated, the largest market for local foods remains the traditional intermediation (retailing) sector. We develop an agent‐based model to simulate the expansion, growth and profitability of retailers offering local foods across a landscape populated by consumers and competing retailers. We design a series of experiments to examine how changes in prices and assortment that include local and non‐local options in the fresh produce category impact store market share and profitability. We validate the model, and conduct our experiments, using household fresh produce expenditures data from a retail food‐delivery business in the Mid‐Atlantic region of the US. We find that retailers offering a larger assortment of local foods are able to sustain higher basket‐average retail prices and exhibit higher long‐run profits in comparison to retailers that do not carry local options. These results underscore the importance of local foods in a food retailer's price and assortment strategy. The key implication is that retailers need to be conscious not only of the breadth but also of the quality of their assortment in their pricing strategies.

The role of creative industries in the regional economy

Aim. To analyze the role of creative industries in regional economic development with a focus on St. Petersburg. Objectives. To study theoretical approaches to the study of creative industries; to examine the existing concepts of creative industries; to analyze various methods of assessing creative industries and their impact on the regions; to evaluate the contribution of creative industries to the economy of St. Petersburg, to study their dynamics and impact on the socio-economic development of the city.Methods. The authors used general scientific research methods such as deduction, analysis, synthesis and logical analysis. Classical research methods were applied to collect and process data on creative industries.Results. The study determined the role of creative industries in the socio-economic development of regions. The understanding of further prospects of creative industries was formed. The fac[1]tors influencing the economic growth of the region were analyzed. The degree of development of creative industries in St. Petersburg is assessed and their contribution to the structure of gross regional product (GRP) of the region due to the available technical, logistical, digital, cultural and leisure infrastructure is presented. It is concluded that it is the synergetic development of creative industries and related services sector (wholesale and retail trade, catering, tourism, logistics) that can lead to an increase in the quality of life of the population in a particular region, which is the stated goal of socio-economic development of the Russian Federation (RF). Conclusions. Creative industries play a significant role in the regional economy, which is due to their ability to generate creative product and stimulate economic activity. The results of the study showed that the key indicators for assessing the contribution of creative industries are the volume of creative product in the regional GRP, the share of employment in creative sectors and the proportion of creative organizations from the total number of enterprises in the region. The research contributes to the understanding of the mechanisms of creative industries’ influence on the socio-economic condition of a large Russian city, and provides a basis for the development of strategies to support and develop them

Marketing ethics in the wholesale and retail sector: empirical evidence from Ethiopia (a qualitative inquiry)

Marketing ethics in the wholesale and retail sector: empirical evidence from Ethiopia (a qualitative inquiry)

Optimizing Production Planning and Inventory Management in Post-Pandemic Recovery Using A Multi-Period Hybrid Uncertain Optimization Model

During the post-COVID-19 pandemic recovery phase, decision-makers in the manufacturing and retail sectors are confronted with numerous uncertainties. These issues comprise various aspects of operations, including the acquisition of raw materials or components and planning production activities. Therefore, this research aimed to introduce an innovative dynamic hybrid optimization model that combined probabilistic and fuzzy techniques. The model would offer a solution for addressing the challenges posed by uncertain parameters, particularly in the context of post-pandemic scenarios for production planning and inventory management with multiple periods of observation. The model was designed to handle exceptional circumstances such as parameter uncertainties, augmented demand fluctuations, fuzzy variables, and probabilistic factors. The primary objective of the model was to maximize the expected total profit of the operational process. To achieve this aim, an uncertain programming algorithm based on the interior point method was used to compute the optimal decision for the problem at hand. Through the execution of simulations using randomly generated data, the proposed model was thoroughly evaluated and analyzed with six suppliers, three raw part types, three product types, and six periods. All six suppliers were selected to supply raw parts, however, not all suppliers were selected to supply particular raw part types. Furthermore, it was derived that the expectation of the maximum profit is 897261.40; this is the best expected profit generated by the optimization model, meaning that other decisions may result in a smaller expectation of the profit. The results of these simulations unequivocally showed the effectiveness of the decision-making model in providing optimal solutions, specifically in terms of raw material procurement and production planning strategies. Subsequently, this model could serve as a valuable tool for decision-makers operating within the manufacturing and retail industries.

Do Retailers Compete Against Informal Firms? A Comparison of the Periods of the Global Crisis and Post-Crisis

This study investigates the transformation of competitive dynamics between formal sector retailers and their informal sector counterparts in Eastern European and Central Asian countries after the 2008-2009 global financial crisis. The absence of extensive government bailouts in these regions intensified the economic repercussions of the crisis. This study used data from the BEEPS II and BEEPS IV (i.e. Business Environment and Enterprise Performance Survey) surveys conducted by the European Bank for Reconstruction and Development and the World Bank with a focus on informal competition in Eastern Europe and Central Asia based on data from owners or top-managers of companies working in this region. To investigate the impact of the global crisis on informal competition for retailers, survey results in 2008 (“crisis period”) were compared with the data in 2013 (“post-crisis period”). Non-parametric tests, specifically the Mann-Whitney-Wilcoxon tests, were used to compare the 2008 and 2013 results. Binary logistic regressions were used to identify factors influencing the perception of competition from the informal sector (Pearson correlation coefficients and assessed Variance Inflation Factors to detect multicollinearity issues). Findings reveal a significant shift post-crisis shift with a reduced proportion of formal sector retailers competing with informal firms. Notably, this effect is statistically insignificant for retailers with sole proprietorships and partnerships and those with internationally recognized quality certifications. Moreover, research highlights a diminished perception of informal competitors as substantial hindrances to retailers’ business operations post-crisis. However, this observation is not statistically significant for retail businesses structured as partnerships. Logistic regression indicates that smaller firms, firms led by a more experienced top manager, and firms with a female top manager are more prone to perceive competition from the informal sector. Furthermore, this study delves into the factors shaping retailers’ perceptions across post-Soviet and other transition countries, revealing differences in the impact of firm size and female ownership. This nuanced investigation contributes depth to the current literature concerning the interconnections between formal and informal retail sectors. It offers a comparative analysis focusing on post-Soviet states and other transitioning nations in Eastern Europe and Central Asia.