Resource Management Initiatives Research Articles

Quantile mapping technique for enhancing satellite-derived precipitation data in hydrological modelling: a case study of the Lam River Basin, Vietnam

ABSTRACT Accurate precipitation is crucial for hydrological modelling in sparse gauge regions like the Lam River Basin (LRB) in Vietnam. Gridded precipitation data from satellite and numerical models offer significant advantages in such areas. However, satellite precipitation estimates (SPEs) are subject to uncertainties, especially in high variable of topography and precipitation. This study focuses on enhancing the accuracy of Integrated Multi-satellitE Retrievals for Global Precipitation Measurement (IMERG), Climate Prediction Center morphing technique (CMORPH) using the Quantile Mapping (QM) technique, aligning the cumulative distribution functions of the observed precipitation data with those of the SPEs, and assessing the impact on hydrological predictions. The study highlights that the post-correction IMERG precipitation using QM performs better than other data sets, enhancing the hydrological model's performance for the LRB at different temporal scales. Nash–Sutcliffe efficiency values increased from 0.60 to 0.77, surpassing the original IMERG's 0.52 to 0.74, and correlation coefficients improved from 0.79 to 0.89 (compared with the previous 0.75–0.86) for hydrological modelling. Additionally, Percent Bias (PBIAS) decreased from approximately −1.66 to −2.21% (contrasting with the initial −20.22 and 4.6%) with corrected SPEs. These findings have implications for water resource management and disaster risk reduction initiatives in Vietnam and other countries.

Arizona

The State of Arizona had a change in governorship, which has now shifted priorities. State policymakers continue to advocate for school choice and the state’s ESA program, while the new governor attempts to repeal the omnibus mandate. This manuscript provides an overview of the legislation related to P-20 funding, including Arizona’s funding priorities for P-12 and/or higher education, changes to the school funding formula, and the major human resources management initiatives funded through the new governor’s budget and several house and senate bills.

Nevada

The State of Nevada convenes every two years to pass a biennium budget. For the biennium spanning 2023–2025, the Nevada state legislators held three sessions: the 82nd regular session, the 34th special session, and the 35th special session. Within these legislative sessions, state policymakers reconciled the needs of their P-20 education system. This synoptic manuscript provides an overview of the legislation related to P-20 funding, including Nevada’s funding priorities for P-12 and/or higher education, changes to the school funding formula, and the major human resources management initiatives funded by the biennium budget.

New Mexico

New Mexico consummately evaluates its P-20 education system, including relevant funding to address educational inequities throughout the state. Now in her second term, New Mexico governor Michelle Lujan Grisham emphasizes education as a top priority, including increased funding for K-12 and higher education. This manuscript provides an overview of Governor Lujan Grisham’s budget for education and subsequent legislation, including New Mexico’s funding priorities for P-12 and/or higher education, pressing issues in the P-20 educational landscape, and the major human resources management initiatives being funded by New Mexico’s budget.

INTERNAL TEAMWORK PRACTICES AND PROJECT IMPLEMENTATION IN NON-PROFIT PROJECT IN RWANDA: A CASE OF UPHLS

Background:This research study aimed to assess the influence of internal teamwork practices on project implementation in non-profit organizations operating in Rwanda, with a specific focus on The Umbrella of Organizations of Persons with Disabilities in the Fight Against HIV&AIDS and for Health Promotion (UPHLS). The study was structured around three specific objectives which were: To assess the effect of Team Collaboration on Project Implementation Success within the UPHLS project in Rwanda. To determine the influence of Resource Allocation on the Timeliness of project implementation within the UPHLS project in Rwanda. And finally, to evaluate the influence of Training and Development on the Quality of Deliverables in the UPHLS project in Rwanda. Materials and Methods:In order for the researcher to achieve the objectives of the research, a descriptive and correlation research design were adopted. Data was collected through a combination of both quantitative and qualitative methods, utilizing interview guides and questionnaires. The research population of this research included the broader staff population of 22 at UPHLS headquarters, these individuals were all considered as the sample size through the adoption of the census sampling technique where the entire population is inclusive in the study under investigation due to the small size of this population. Results:From the collected data the findings identified critical factors influencing success. Effective communication (mean=4.23, SD=1.45), clear task allocation (mean=4.27, SD=1.31), appropriate leadership (mean=4.36, SD=1.27), a culture of trust (mean=4.46, SD=1.18), and regular feedback (mean=4.32, SD=1.29) were key contributors to successful project implementation. Resource allocation significantly impacted timeliness, with financial resources (mean=4.68, SD=1.23), human resources (mean=4.89, SD=1.56), material resources (mean=4.45, SD=1.34), procurement practices (mean=4.76, SD=1.45), and budget oversight (mean=4.89, SD=1.23) playing crucial roles. Training and development initiatives positively influenced the quality of project deliverables, with mean scores ranging from 4.39 to 4.58 and corresponding percentages of agreement ranging from 44.46% to 50.87%. Correlation analysis demonstrated a strong positive correlation (r=0.736, p=0.001) between internal teamwork practices and project implementation. The research therefore concluded by emphasizing the significant role of cohesive teamwork in project success. The study went further to mention that these findings underscored the importance of effective communication, resource management, and training initiatives in enhancing project outcomes in the context of non-profit projects, providing actionable insights for organizations aiming to improve their project implementation processes. Conclusions: Based on the studys findings and conclusions, several recommendations were made by the research where the study suggested enhancing internal teamwork practices in non-profit projects, especially UPHLS in Rwanda, by fostering trust, allocating resources, investing in training, and recognizing the strong correlation between teamwork and project success. These recommendations aimed to improve collaboration, efficiency, and project outcomes. Building on the insights from the current study on internal teamwork practices in Rwandan non-profit projects, the study suggested further research, including cross-cultural analysis, longitudinal studies, qualitative leadership styles, external stakeholders, comparative analysis, and global events, to enhance project management and foster social development.

Harnessing SMAP satellite soil moisture product to optimize soil properties to improve water resource management for agriculture

Estimation of accurate soil physical and hydraulic properties are of prime importance for the management of water resources in agriculture-dominant regions. This study introduces a simplified framework for estimating soil physical and hydraulic properties crucial for managing agricultural water resources. The developed framework optimizes soil properties for the Regional Hydrological Extremes Assessment System (RHEAS) to enhance the performance of its core hydrological model, Variable Infiltration Capacity (VIC). These soil properties were optimized using six years (2015–2021) of satellite soil moisture observations from NASA’s Soil Moisture Active Passive (SMAP) mission with a modified Shuffled Complex Evolution (SCE-UA) optimization algorithm. A total of three most sensitive soil properties that control model soil moisture simulations, such as Ksat (Saturated hydraulic conductivity), expt (exponent parameter in Campbell’s equation for hydraulic conductivity), and bd (Bulk density) were optimized for the Lower Mekong River (LMR) basin. To better assess the impact of optimized soil properties, streamflow simulation as well as agricultural drought severity assessment, were estimated using the RHEAS framework’s VIC Routing module and Soil Moisture Deficit Index (SMDI) module, respectively. The streamflow simulation involved four approaches: an initial open-loop setup, one optimized with SMAP soil moisture data (SMAP), another optimized with actual streamflow data (Runoff), and a final one combining the previous two datasets (SMAP_Runoff). Switching from the initial setup to the SMAP-optimized model increased the Nash-Sutcliffe Efficiency (NSE) by 56.4 % and upgrading from the streamflow-optimized to the combined data model raised the NSE by 21.9 %. This showcases the benefits of optimizing soil properties for more accurate simulations. Furthermore, the optimized model accurately represented the severity and extent of historical agricultural droughts, aligning with regional drought reports of LMR basin. This framework offers a valuable tool for hydrological modeling and drought management, particularly in data-scarce and agriculture-intensive regions, informing agricultural water resource management, irrigation decision-making, and food security initiatives within the LMR basin and beyond.

Exploring ethical leadership and green human resource management for social sustainable performance improvement: evidence from the Greek maritime industry

Purpose Improving the social sustainable performance of organizations requires a shift toward ethical leaders’ behaviors and green-focused human resource management initiatives. Drawing on the resource-based view of the firm, this study aims to empirically evaluate the influence of ethical leadership and green human resource management on the social sustainable performance of maritime companies. Design/methodology/approach The study analyzes empirical data from 109 Greek maritime companies and uses partial least squares structural equation modeling to examine the hypotheses. Findings The findings confirm the direct, significant and positive effect of both ethical leadership and green human resource management on social sustainable performance. The complementary (partial) mediation of green human resource management in the ethical leadership – social sustainable performance is also revealed. Originality/value This study contributes to the under-researched domain of social sustainability and addresses the emerging concept of green human resource management in the maritime transportation literature. It also highlights the effect of ethical leadership and green human resource management on the improvement of social sustainable performance, which is also lacking in the literature. The study uncovers that the presence of leaders with ethical values and the implementation of green human resource management are important for organizations seeking to achieve high levels of social sustainable performance.

The influence of digital platform on the implementation of corporate social responsibility: from the perspective of environmental science development to explore its potential role in public health.

This paper aims to explore the intersection of corporate social responsibility (CSR) and public health within the context of digital platforms. Specifically, the paper explores the impact of digital platforms on the sustainable development practices of enterprises, seeking to comprehend how these platforms influence the implementation of environmental protection policies, resource management, and social responsibility initiatives. To assess the impact of digital platforms on corporate environmental behavior, we conducted a questionnaire survey targeting employees in private enterprises. This survey aimed to evaluate the relationship between the adoption of digital platforms and the implementation of environmental protection policies and practices. Analysis of the survey responses revealed a significant positive correlation between the use of digital platforms and the environmental protection behavior of enterprises (), Moreover, the presence of innovative environmental protection technologies on these platforms was found to positively influence the enforcement of environmental policies, with a calculated impact ratio of (). An intermediary analysis highlighted that environmental innovation technology plays a mediating role in this process. Additionally, adjustment analysis showed that enterprises of various sizes and industries respond differently to digital platforms, indicating the need for tailored environmental policies. These findings underscore the pivotal role of digital platforms in enhancing CSR efforts and public health by fostering improved environmental practices among corporations. The mediating effect of environmental innovation technologies suggests that digital platforms not only facilitate direct environmental actions but also enhance the efficiency and effectiveness of such initiatives through technological advances. The variability in response by different enterprises points to the importance of customizable strategies in policy formulation. By offering empirical evidence of digital platforms' potential to advance CSR and public health through environmental initiatives, this paper contributes to the ongoing dialogue on sustainable development goals. It provides practical insights for enterprises and policy implications for governments striving to craft more effective environmental policies and strategies.

Synergizing Zoological Research and AI in Business: Unveiling Biological Strategies for Sustainable Innovation

This paper explores the symbiotic relationship between zoological research and artificial intelligence (AI)-driven business management, elucidating how their integration can unlock profound biological insights with transformative implications for various industries. With advancements in AI technologies and an increasing emphasis on sustainability, businesses are increasingly turning to interdisciplinary approaches to optimize operations and enhance decision-making processes. Leveraging insights from zoological research, which encompasses the study of diverse animal species and their ecological interactions, presents a novel avenue for innovation and strategic development in the business landscape. The integration of zoological research with AI-driven business management offers multifaceted benefits. Firstly, it provides businesses with a deeper understanding of complex biological systems, facilitating informed decision-making regarding resource management, product development, and sustainability initiatives. Zoological studies offer insights into the intricate interdependencies within ecosystems, shedding light on ecological dynamics, species behaviors, and evolutionary patterns. By integrating these insights into AI algorithms, businesses can develop predictive models to anticipate environmental changes, species migrations, and biodiversity trends, thereby enhancing resilience and adaptive capacity. Furthermore, the synergy between zoological research and AI enables businesses to optimize processes across various domains, ranging from supply chain management to customer engagement. For instance, by analyzing animal foraging behaviors and social structures, businesses can derive inspiration for efficient routing algorithms, inventory optimization strategies, and collaborative network designs. Moreover, AI-driven data analytics can streamline market research efforts by identifying consumer preferences, market trends, and emerging opportunities, drawing parallels with animal behavior studies that elucidate patterns of resource utilization and adaptation. In addition to operational enhancements, the integration of zoological insights with AI-driven business management fosters innovation and product development. By studying biological adaptations and evolutionary processes, businesses can derive inspiration for biomimetic design principles, leading to the creation of sustainable materials, energy-efficient technologies, and biologically inspired innovations. Moreover, by leveraging AI techniques such as machine learning and natural language processing, businesses can analyze vast datasets of biological literature and ecological observations to identify novel bioactive compounds, genetic sequences, and ecological niches with commercial potential. Importantly, the incorporation of zoological research into AI-driven business management fosters a paradigm shift towards holistic and ethical business practices. By recognizing the interconnectedness of ecological systems and economic activities, businesses can develop strategies that prioritize environmental stewardship, biodiversity conservation, and social responsibility. Zoological insights inform businesses about the intrinsic value of biodiversity, highlighting the importance of preserving natural habitats, protecting endangered species, and mitigating anthropogenic impacts on ecosystems. Through AI-powered simulations and scenario analyses, businesses can assess the long-term consequences of their decisions on ecological integrity, societal well-being, and corporate reputation, fostering a culture of responsible innovation and sustainable growth. However, the integration of zoological research with AI-driven business management also poses challenges and ethical considerations. Ensuring the ethical treatment of animals in research and development processes, safeguarding data privacy and security, and addressing biases in AI algorithms are paramount concerns that require interdisciplinary collaboration and stakeholder engagement. Moreover, fostering inclusivity and diversity in both scientific research and business leadership is essential for promoting equitable outcomes and fostering innovation. In conclusion, the integration of zoological research with AI-driven business management holds immense potential for unlocking biological insights and driving sustainable innovation in diverse industries. By bridging the gap between biological sciences and business practices, this interdisciplinary approach offers a pathway towards a more resilient, adaptive, and ethically conscious future. Through collaborative efforts among scientists, entrepreneurs, policymakers, and community stakeholders, we can harness the power of nature-inspired solutions to address complex challenges and create positive societal impact.

A statistical-based geospatial approach to prioritize the watersheds for soil erosion conservation in the Upper Awash Basin (Upstream Koka), Ethiopia

The current study focuses on the Upper Awash basin's morphometric parameters to understand the watershed's hydrologic characters with respect to soil erosion conservation. A correlation analysis based on a weighted sum approach was adopted to address the objectives of this research. The drainage patterns were extracted from SRTM-DEM (Shuttle Radar Topography Mission-digital elevation model), and ‘Stahler’s method’ was adopted to determine the stream order. The standardized formulas were employed to calculate about 23 different morphometric parameters. The Upper Awash basin (Koka) has been classified into six watersheds (WS-1 to WS-6). There are eleven selected variables, namely bifurcation ratio (Rb), drainage/stream frequency (Fs), drainage density (Dd), texture ratio (T), drainage texture (If), length of overland flow (Lo), form factor (Ff), shape factor (Bs), elongation ratio (Re), compact coefficient (CC) and circularity ratio (Rc) were used for prioritization ranking and categorization. The study has inferred four categories: very high, high, medium, and low, using the quartile statistical method and weighted compound value. Soil erosion is a major concern in watersheds composed of weak igneous rocks such as ignimbrite and holocene sediments such as limestone, conglomerate, sand, silt, and clay. Hence, three watersheds (WS-4, WS-5, and WS-6) with 53 % of the area have been identified as having strong soil erosion potential, representing very high and high categories requiring immediate conservation measures. Soil erosion conservation efforts and water resource management initiatives will benefit greatly from this effort. In addition, this study confirms that environmental studies utilizing a statistical approach based on GIS (geographical information system) are highly beneficial.

Dynamics of coastal land-based aquaculture pond in China and Southeast Asia from 1990 to 2020

The extensive expansion of coastal land-based aquaculture ponds (CLAP) has resulted in substantial wetland loss. To effectively monitor the dynamics of CLAP on a large scale, critical spatial information derived from continuous datasets is essential. Here, we generate the inaugural map depicting the changes in aquaculture pond coverage across the coastal regions both of China and Southeast Asia from 1990 to 2020 by utilizing the long time-series Landsat archive with an object-oriented hierarchical classification method. We extracted coastal water bodies using the Otsu algorithm and established a water inundation frequency index to eliminate interference from temporary water facilities. This process allowed us to identify potential distribution areas of aquaculture ponds. To precisely map the spatial distribution of CLAP within these identified areas, we employed an object-oriented K-nearest neighbor approach with spectral, geometric, and water index features as classification features. The cumulative coverage of CLAP in China and Southeast Asia reached 23,121 km2 by 2020, marking a net increase of 12,700 km2 since 1990. Notably, China, Indonesia, and Vietnam emerged as the primary contributors to these changes within our study area. Regions exhibiting dense aquaculture activities are predominantly concentrated in the northern region above 10 degrees latitude and along the eastern coastlines of various countries. This aquaculture pond map reserves fine spatial detail by effectively distinguishing drainage channels, rice seedling fields, and embankments surrounding aquaculture ponds. It serves as a valuable resource for guiding coastal resource management and environmental protection initiatives.

Rethinking the Role of Institutions in Water Resource Governance in Tanzania: What is Still Missing?

The question of how the government would ensure water supply for its people while protecting the environment remains a challenging endeavour. Emerging water resource management challenges have driven governments to reform governance policies. This includes the introduction of formal institutions of water management. Additionally, the Tanzanian government adopted Integrated Water Resources Management (IWRM) frameworks. However, evidence indicates that establishing formal institutions (which replaced the informal ones) has achieved little in improving water supply and ensuring sustainable water management. This study asks what is still needed to achieve sustainable water management in Tanzania. Using a systematic literature review, the study examined the experience of water resources management in Tanzania, particularly the formal institutions. The study found that formal institutions have been unable to ensure sustainable water resources management; they have weakened the informal institutions and attracted water conflicts. The study calls for considering and integrating the informal institutions (that have been serving communities for generations) in water resources management initiatives.

Improving evaluation of groundwater heavy metal(loid)s pollution efficiencies: Insights from novel Shannon entropy-weight and one-way ANOVA analysis

This study explores the hydrogeochemical behaviour of heavy metal(loid)s [HMs] in groundwater, their seasonal variations in enrichment and depletion, and adverse effects on human health in the Bahraich district of Uttar Pradesh, a part of the Ghaghara River basin, India. The Shannon's Entropy-Weighted Heavy Metal(loid)s Index (EW-HMI), a novel tool, has been applied to quantify cumulative groundwater pollution levels at each 42 monitoring sites, including critical evaluation of existing conventional pollution indices. Results from One-way ANOVA analysis indicate a significant seasonal difference in the mean concentrations of As, Fe, and Mn, demonstrating that monsoonal recharge is a governing factor for observed seasonal variation. The computation of EW-HMI reveals that >50% of sites are marked by ‘poor’ to ‘extremely poor’ water quality in Pre-monsoon 2022 (Pre-M). Distinctly, there is a notable improvement in 'excellent water quality', increasing from 9.5 to 57.1% in Post-monsoon 2022 (Post-M). This pattern of temporal change in EW-HMI, in contrast to HPI, is clearly depicted by the GIS-based spatial distribution maps. Thus, EW-HMI is a robust index and more effectively addresses apparent flaws in conventional indexing systems that could be used for wider applications. Health risk assessments (HRA) show that both children and adults in the Bahraich district are at risk of non-carcinogenic (NCR) and carcinogenic (CR) health effects from drinking contaminated groundwater. Children are anticipated to have a higher total CR mean value of 3.6 and 1.7 per 1000 children while adults estimated to have relatively low total CR mean values of 2.3 and 1.1 per 1000 adults in Pre-M and Post-M, respectively. This research offers valuable findings that can guide policymakers and stakeholders in identifying priority areas to facilitate the implementation of sustainable water resource management initiatives on both national and global scales.

An empirical investigation on the impact of green human resources management and green leadership on green work engagement

This research examines the interaction among green human resource management, green leadership, green work engagement, and green organizational culture within an emerging market. Specifically, the research investigates the mediating role of green organizational culture in the relationship between green human resource management, green leadership, and green work engagement in Vietnam's agricultural products industry. Data was collected from 380 employees, revealing that green human resource management and green leadership have a positive effect on green work engagement. Moreover, the findings demonstrate that green organizational culture plays a mediating role in the association between green human resource management, green leadership, and green work engagement. These results contribute to the existing theoretical framework of green human resource management, offering insights into the influence of green human resource management and green leadership on green work engagement through green organizational culture. The research highlights the significance of effective implementation of green human resource management initiatives, green leadership, and the promotion of a green organizational culture to foster employee engagement in environmentally sustainable work practices.

Qualitative communication research with environmental health scientists and stakeholders

Abstract Effective research translation and science communication are necessary for successful implementation of environmental health initiatives to improve public health. The Community Engagement Core (CEC) of the Center for Oceans and Human Health and Climate Change Interactions in the southeastern United States conducted a trio of qualitative studies to assess perceptions, experiences, and training needs relative to science communication and research translation of investigators and stakeholders. Interview transcripts were coded using open and axial coding and analyzed for emergent themes. (1) Interviews were conducted with 13 Center investigators. Most preferred in-person and written communication channels and felt comfortable communicating uncertain findings to the public despite no formal training. They asked for training on plain language messaging for communities, assessment of audience needs, and formatting research findings for various groups. (2) Interviews were conducted with 13 CEC stakeholders to learn more about their research translation needs, communication and dissemination tactics, and experiences interacting with scientists. Findings indicated the need for collaborative scientist-stakeholder training to include plain language development, communication evaluation, and audience engagement. (3) Follow-up interviews with 7 stakeholders examined specific topics of understanding, trust, and access and how those can become barriers or facilitators of public engagement with environmental activities. Findings showed the public may have limited understanding of scientific processes, establishing trust takes time, and ensuring access should be incorporated into all programs. Together, these analyses demonstrate the importance of engaging investigators and partners on all aspects of research. This presentation is relevant to other partner-engaged research and provides insights on practices for equitable and effective stakeholder engagement and collaboration. Key messages • Effective research translation and science communication are necessary for successful implementation of water resources management initiatives. • Qualitative research is important for assessing perceptions, experiences, and training needs relative to science communication and research translation for researchers and community partners.

Green and non-green outcomes of green human resource management (GHRM) in the tourism context

Globally, organizational espousal of green and sustainable operations has been critically facilitated by green human resource management (GHRM) initiatives, especially in the tourism and hospitality sector. This research is an effort to examine the nuances of employees' responses to GHRM and contribute to this field by examining how narcissism, an individual trait and boundary condition, influences GHRM's relationship with employees' green (voluntary and task-related practices) and non-green outcomes (task performance and job satisfaction). Our hypotheses, grounded in social identity and trait activation theories, were tested with data obtained through a time-lagged two-wave survey of 219 UK-based hotel employees via the Prolific Academic platform. Analysis revealed significant associations between GHRM and all employee outcomes. Narcissism was shown to have a significant moderating effect on GHRM's associations with both green and non-green (task performance) behaviors. Our results imply important understandings for the advancement of theoretical knowledge and practical implementation of GHRM.

Effects of Green Human Resource Management on Innovation Performance through Green Innovation: Evidence from Northern Cyprus on Small Island Universities

The education sector has been severely affected by the global pandemic of COVID-19, and the need for improvement in its aftermath became a challenge for scholars and practitioners alike. The current research focuses on the role of Green Human Resource Management (GHRM) initiatives as an independent variable that is innovation-centric, and improved innovation performance of education sector employees as the dependent variable. GHRM in the current context is described as focusing on environmental aspects within the processes and functions of work in a comprehensive manner that incorporates both resource/waste management and areas of development, as well as green behavior among members. Moreover, the mediating effect of green innovation on the aforementioned relationship and enhancing the role of environmental leadership are examined through a quantitative approach using purposive and convenience sampling techniques. Data from several universities across Northern Cyprus have been gathered with regard to the design, aims, and context of this study. With a total of 187 teachers and administrators from three different universities and using PLS-SEM for analysis, the results show that human resource departments in universities can play a major role in determining the extent of innovation performance within the organization. Green innovation as a mediator can improve the workplace environment, which can be significantly enhanced through an adequate leadership that supports such initiatives (i.e., environmental leadership). The current results can be beneficial for scholars (organizational psychology, innovation, and sustainable HRM), as well as decision-makers in the universities in Northern Cyprus as a small island.

A Case Study Watershed of Siraspur Delhi

In many nations, watershed development is a critical component of rural development and natural resource management initiatives. A watershed is a kind of common pool resource that consists of a geohydrological unit that drains to a common location through a series of drains. All regions on the planet are part of one or more watersheds, and even small land fragments act as watersheds (for this purpose a case study on VILLAGE SIRASPUR, DELHI is also a part of MICROWATERSHEDS IN DELHI). Watershed management is problematic because watershed systems include a variety of competing uses, thus any gain or cost will be distributed unevenly across users. Theories based on common research suggest that managing complex watersheds would be challenging, and that success will be restricted to isolated, actively aided micro watershed programmes with a social organisation emphasis. The simplest way to encourage community action is at the micro watershed level, yet good hydrological management necessitates effort at the macro watershed level. It also helps in recharging groundwater which is depleting in Delhi at alarming rate.

Competency mapping building a competent workforce through human resource information system

Purpose: The paper focuses especially on competence mapping, a probable method for enhancing the performance of employees in a corporation by the use of the Human useful resource facts gadget (HRIS). Theoretical framework: Competency mapping is the technique of figuring out key abilities for a company or manner and incorporating those capabilities into diverse approaches such as technique evaluation, schooling, and organizational recruitment. Over the years, highly professional and knowledge based jobs are growing, whilst low-professional jobs are cutting (Mathur & Rawat, 2020). This calls for future skill mapping by proper human resource management initiatives. Methodology: Primary data is used for the study. However secondary data has also been used. Data on employee competence have been accrued from organization information, private interactions with employees, their supervisors, colleagues and employees of different departments. For this motive, several parameters of attributes, capabilities and expertise were compiled in accordance with HR suggestions and process roles that have been authorized by using HRIS of HR department. Later we have performed some statistical analysis by various statistical tools. Findings: In our study, we have found that attributes, skills and knowledge which are related to competency mapping can be increased by Human Resource Information System if it is properly managed.

Exploring customer stewardship behaviors in service firms

PurposeThe existing literature has emphasized the importance of frontline service employees developing a sense of ownership for the overall well-being of customers. However, studies into why frontline service employees develop ownership and responsibility for customers are still lacking. The purpose of this paper is to address the question, “Why do frontline service employees engage in responsible customer service behaviors and protect the interests of customers in Ghana?"Design/methodology/approachA semistructured interview with 61 frontline service employees was used in the study. This study used a thematic analysis technique to analyze the data.FindingsThe findings show that frontline service employees develop a sense of customer stewardship because of organizational values, human resource management initiatives (rewards and in-service training) and ownership and accountability.Originality/valueStudies on why frontline service employees engage in responsible customer service behaviors and protect the interests of customers is limited. This study addresses this gap in the literature.