Restricted accessMoreSectionsView PDF ToolsAdd to favoritesDownload CitationsTrack Citations ShareShare onFacebookTwitterLinked InRedditEmail Cite this article Chu Karyen and Altmann Jörn 2000Demand for different qualities of service for Internet access: a review of INDEX findingsPhil. Trans. R. Soc. A.3582319–2334http://doi.org/10.1098/rsta.2000.0650SectionRestricted accessDemand for different qualities of service for Internet access: a review of INDEX findings Karyen Chu Karyen Chu Department of Economics, University of California at Berkeley, Berkeley, CA 94720–3880, USA Google Scholar Find this author on PubMed Search for more papers by this author and Jörn Altmann Jörn Altmann Department of Electrical Engineering and Computer Sciences, University of California at Berkeley, Berkeley, CA 94720–1770, USA Google Scholar Find this author on PubMed Search for more papers by this author Karyen Chu Karyen Chu Department of Economics, University of California at Berkeley, Berkeley, CA 94720–3880, USA Google Scholar Find this author on PubMed Search for more papers by this author and Jörn Altmann Jörn Altmann Department of Electrical Engineering and Computer Sciences, University of California at Berkeley, Berkeley, CA 94720–1770, USA Google Scholar Find this author on PubMed Search for more papers by this author Published:15 August 2000https://doi.org/10.1098/rsta.2000.0650AbstractThe Internet Demand Experiment (INDEX) is a market experiment to measure demand for Internet access as a function of Quality of Service (QoS), pricing scheme and application. INDEX subjects choose their desired network services from a menu of QoS–price offerings, which currently consists of different bandwidth–price choices, and they pay for their usage of the network services. The approximately 70 subjects currently in the experiment include faculty, staff and students of the University of California, Berkeley.This paper describes the objectives and experimental design and summarizes the findings to date from the first four experiments conducted under the INDEX project. This paper also characterizes the INDEX subject pool using demographic data collected. Overall, the INDEX findings indicate that usage is responsive to price signals, although the degree of responsiveness varies widely across users. The INDEX findings also show that the INDEX subject pool is heterogeneous in many respects, including individual–specific valuations of time and convenience. In addition, we conclude that users prefer a pricing scheme in which they pay a flat-rate for basic service and have access to higher bandwidths that they can use on demand. We also find that when usage is free of marginal usage charges, users tend to transmit significantly greater volume than when usage is priced at the margin, which lends further support to the implementation of the suggested pricing scheme. Previous ArticleNext Article VIEW FULL TEXT DOWNLOAD PDF FiguresRelatedReferencesDetailsCited by Bueno A, Vila P and Fabregat R (2007) Multicast Extension of Unicast Charging for QoS Services Fourth European Conference on Universal Multiservice Networks (ECUMN'07), 10.1109/ECUMN.2007.37, 0-7695-2768-X, (119-126) This Issue15 August 2000Volume 358Issue 1773Discussion Meeting Issue ‘Network modelling in the twenty–first century’ organized by P. Bayvel, R. J. Gibbens and J. E. Midwinter Article InformationDOI:https://doi.org/10.1098/rsta.2000.0650Published by:Royal SocietyPrint ISSN:1364-503XOnline ISSN:1471-2962History: Published online15/08/2000Published in print15/08/2000 License: Citations and impact KeywordsInternet accessInternet access demandexperimental studiespricingQuality of Service