Public Safety Organizations Research Articles

Lessons learned from the Health Resources and Services Administration health workforce well-being grantees.

Burnout and moral injury are among the most pressing issues facing healthcare and public safety today. In 2021, Congress provided $120 million through the American Rescue Plan Act for 44 Health Resources and Services Administration grants to implement evidence-informed strategies to address burnout and improve mental health among the health workforce. This article examines facilitators and barriers to implementation and reported impact of grantees' interventions. Key informant interviews (n = 39) and surveys (n = 36) with grantees were conducted between May and August 2023 and qualitatively analyzed using inductive and deductive approaches. This study found grantees were adapting their program modality, timing, and content to meet the needs of their workforce. Many grantees were increasingly focused on training/engaging leadership, establishing structures for worker engagement, and allowing worker voice and priorities to guide operational changes. Though many grantees could not yet report program impact, those who could provide early data documented decreases in staff turnover, burnout, and moral distress. A common challenge was ongoing resource constraints, including staff and leadership turnover. Findings suggest health and public safety organizations continued to struggle with staffing post-COVID, increasing the challenges of implementing their programs to improve burnout and well-being. However, just 18 months into their activities, grantees reported their efforts were leading to changes in organizations, culture, and the experiences of individuals. Key lessons include the importance of engaging workers, building trust, and developing intentional communication, evaluation, and feedback strategies to advance organizational-level efforts to improve worker and learner well-being. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

PeerOnCall: Exploring how organizational culture shapes implementation of a peer support app for public safety personnel

BackgroundPublic safety personnel (PSP) such as firefighters, paramedics, and police are exposed to traumatic situations, which increase their risk for mental health issues. However, many PSP do not seek help in a timely manner. Peer support interventions have the potential to decrease stigma and increase treatment-seeking behaviours among PSP. However, little is known regarding how the organizational culture of public safety organizations (PSOs) affects the implementation of a peer-based intervention. This study aims to understand the extent to which organizational culture, including masculinity contest cultures (MCC), within Canadian PSOs could affect implementation of PeerOnCall, a new peer support app for PSP. MethodsA qualitative multiple case study design was adopted, integrating semi-structured interviews with organizational champions from five PSOs. One to three champions from each PSO acted as key informants regarding their organizations. Interviews explored champions' perceptions of how organizational culture might shape implementation. Interview data were analyzed using inductive thematic analysis. ResultsThree themes were identified in analysis of the champion interviews. The first theme focused on external drivers and the second theme focused on internal drivers of organizational culture shift. The third theme focused on how culture can create resistance to implementation. Importantly, the MCC norm of show no weakness was described as a source of potential resistance when implementing the app. ConclusionsEach PSO had a unique and changing culture. Understanding how champions anticipate the role of culture in shaping implementation of an app-based intervention like PeerOnCall can guide the creation of contextually relevant strategies that optimize implementation within PSOs. Recommendations for optimizing implementation and areas for further study are provided.

Lifestyle Dimensions of Public Safety Personnel Families: There's No Life Like It.

The nature and cumulative occupational demands imposed on families of public safety personnel (PSP) are substantial, in many cases non-negotiable, and distinct from the general population accentuating risk factors for family well-being. Despite this reality, the contributions of PSP families are not well understood, and a conceptual framework is needed. The aim of this paper is to summarize contextual factors (lifestyle dimensions) that shape the lives of PSP families; factors supported in the existing, albeit limited, body of research. Grounded in the interpretive/constructivist paradigm, a synthesis was central to understanding the lived experiences of PSP families. An interdisciplinary research team engaged in an iterative process of framework analysis to capture the variability and complexity of PSP family life and distilled the overarching lifestyle dimensions. Three lifestyle dimensions-logistics, risks, and identities-emerged from contextual factors and represent distinct aspects of PSP family life. PSP families play a crucial role in that their capacity to accommodate the lifestyle dimensions (i.e., logistics, risks, and identities), without which the PSP could not meet the demands of the profession. Promoting awareness of these dimensions and their consequent demands underscores the cumulative demands that put PSP families at risk. Responses from governments, public safety organizations, and communities are required to help PSP families manage non-negotiable elements of the public safety occupation that spill over into family life over which they have no control.

Families’ moral distress when supporting military Veteran and public safety personnel mental health: Conceptual model

LAY SUMMARY Families offer vital mental health and well-being support to Veterans and public safety personnel. This study offers a model of how families can experience moral distress from service cultures that exclude them, leaving families stuck, exacerbating a sense of moral distress resulting from perceived organizational betrayal felt in the context of families’ help-seeking experiences. The model was informed by in-depth interviews conducted in Australia with 25 family members with experience seeking help and providing support to a family member who is a Veteran or public safety personnel. The interviews provided a detailed description of how embedded and aligned families were to a member’s service role, and their profound sense of betrayal and distress when attempts to support family members’ mental health were thwarted. Families may experience moral distress from identifying the problem and potential support solutions, but having nowhere to go to realize those supports for their family member. The implications for Veteran and public safety organizations as well as health professionals to promote more meaningful involvement of families is discussed.

Wireless Technologies on the road to effective Disaster Management: A survey

Over the past ten years, there have been more disasters and these catastrophes have a greater impact on communication networks' ability to function. An immediate emergency response is necessary in disaster scenarios. There is a lot of interest in wireless-based emergency response systems since wired emergency response systems have struggled to effectively operate in such time-sensitive circumstances. Several wireless systems and technologies, each having unique properties, advantages, disadvantages are suggested in this respect for application in diverse emergency response scenarios. This study focuses on how recent developments in wireless protocols and communication technologies, particularly mobile technologies and devices, might assist disaster management. In order to encourage the usage of technology using wireless for responding to emergencies, comparison of various wireless advances is presented. This study gives a general overview of how new telecommunications and technology advancements like Massive MIMO, Millimeter wave, Device to device, Non-Orthogonal multiple Access (NOMA) and Cognitive radio might enhance the potential of disaster management networks. It provides broad principles that will aid public safety organisations in selecting wireless technologies that are appropriate for each of them. In contrast to previous surveys, this one focuses on current research objectives and recent advancements in the field of disaster management by emphasising the usage of widely available mobile applications and devices.

Tweeting the Heat: An Analysis of the National Weather Service’s Approach to Extreme Heat Communication on Twitter

Abstract Heat communication interventions are an essential way that public safety organizations can reduce extreme heat consequences for at-risk groups. Although the aim of these interventions is typically behavior change, these organizations commonly assume that providing information about heat risks, impacts, vulnerable populations, and protective actions will lead individuals to protect themselves. However, behavior change is a complex process whereby messages must be crafted in ways that increase their persuasive effects. To examine the extent to which key assumptions about behavior change are present in public safety organizations’ heat communication interventions, we examine 250 heat-related tweets sent by seven National Weather Service (NWS) weather forecast offices (WFOs) in 2021. We find that these NWS WFOs use technical language or “jargon” to communicate about heat risks and impacts. In addition, we find that information about vulnerable populations and protective actions is not presented in a way that conforms to theory on behavior change. Based on these results, we offer recommendations to increase the persuasiveness of NWS WFO communication interventions that encourage the public to protect themselves during extreme heat events. Significance Statement Heat is the leading cause of death among all weather-related hazards. How heat is communicated to the public can help mitigate heat-related morbidity and mortality. However, heat communication interventions are often developed with several embedded assumptions about behavior change that negatively impact their effectiveness. By examining how a key public safety organization communicates about heat on social media, and the extent to which these assumptions are present, we offer recommendations to increase the persuasiveness of NWS heat communication on social media.

An Experimental Study of Message Strategies for Mobile Alerts and Warnings

Dr. Dennis Mileti devoted his career to the study of public warnings disseminated through mass media, word of mouth, and, later, mobile technologies. To date, research on mobile public warnings has focused on standardized elements of messages (e.g., the common alerting protocol). During this same period, however, a variety of private, public, and governmental organizations have adopted mobile alert technologies to disseminate a diverse variety of free-form (nonstandardized) messages. We investigated how the evidence-based guidance developed for mobile public warnings applies to this broader class of free-form mobile alerts and warnings (FMAWs). This study reports an experimental comparison of US residents’ (N=299) reactions to notional free-form mobile messages about a safety risk. Experimental conditions compared messages that included safety instructions, ways to seek additional information, expressions of empathy, and emphasizing choice (“choice forward”). Results indicated that message efficacy was greater for FMAWs that gave safety instructions rather than just notifications. Choice-forward FMAWs produced both message efficacy and safety efficacy, or confidence that the person could make a good safety decision for the situation. Application: When the location, timing, and severity of an emergent risk are ambiguous, or when for public safety organizations, they have not yet reached a threshold appropriate for wireless emergency alert messages, a free-form message disseminated through mobile technologies or social media could use choice-forward language and links to more detailed information about possible self-protective action to facilitate just-in-time pre-event education and preparedness.

Reducing Black–White Racial Differences on Intelligence Tests Used in Hiring for Public Safety Jobs

This paper explores whether a diversity and inclusion strategy focused on using modern intelligence tests can assist public safety organizations in hiring a talented diverse workforce. Doing so may offer strategies for mitigating the issues of systematic racism with which these occupations have historically struggled. Past meta-analytic research shows that traditional forms of intelligence tests, which are often used in this sector, have not consistently demonstrated predictive validity but have negatively impacted Black candidates. As an alternative, we examine a modern intelligence test that consists of novel unfamiliar cognitive problems that test takers must solve without relying on their prior experience. Across six studies of varying public safety jobs (e.g., police, firefighter) in different organizations, we found a pattern of results that supports the criterion-related validity of the modern intelligence test. In addition to consistently predicting job performance and training success, the modern intelligence test also substantially mitigated the observed Black-White group differences. The implications of these findings are discussed in terms of how to alter the legacy of I/O psychology and human resource fields when it comes to our impact on facilitating employment opportunities for Black citizens, particularly in public safety positions.

Mental health of public safety personnel: Developing a model of operational, organizational, and personal factors in public safety organizations.

The work of public safety personnel (PSP) such as police officers, firefighters, correctional officers, and paramedics, as well as other PSP, makes them vulnerable to psychological injuries, which can have profound impacts on their families and the communities they serve. A multitude of complex operational, organizational, and personal factors contribute to the mental health of PSP; however, to date the approach of the research community has been largely to explore the impacts of these factors separately or within single PSP professions. To date, PSP employers have predominantly focused on addressing the personal aspects of PSP mental health through resiliency and stress management interventions. However, the increasing number of psychological injuries among PSPs and the compounding stressors of the COVID-19 pandemic demonstrate a need for a new approach to the study of PSP mental health. The following paper discusses the importance of adopting a broader conceptual approach to the study of PSP mental health and proposes a novel model that highlights the need to consider the combined impacts of operational, organizational, and personal factors on PSP mental health. The TRi-Operational-Organizational-Personal Factor Model (TROOP) depicts these key factors as three large pieces of a larger puzzle that is PSP mental health. The TROOP gives working language for public safety organizations, leaders, and researchers to broadly consider the mental health impacts of public safety work.

Prevalence, pattern, and a leader’s intervention— The impact of alcohol abuse in police and public safety organizations

Excessive alcohol consumption among police officers and public safety professionals continues to be an organizational challenge. Alcohol abuse brings about considerable mental, physiological, and behavioural consequences for employees and their families. The severity and impact of this problem is particularly pronounced for police officers. The intent of this paper is to bring greater attention to workplace performance and health issues caused by excessive alcohol consumption. To address this challenge, leaders are encouraged to develop evidence-based policies and interventions, break down barriers caused by stigma, and prioritize the health and recovery of affected employees.

The Role of Stakeholders in Creating Mobility in Logistics Systems of Polish Cities

The basis for developing logistics solutions in cities is to know the requirements and expectations of current and potential transport users and for decision makers to strive to meet them. In building an urban logistics strategy, it is therefore necessary to take into account different stakeholder groups. Building stakeholder relations should be aimed at involving them in the development of a sustainable transport policy for the city. It should be noted, however, that the importance of stakeholders in transport policy is diverse. This assumption was made in the paper, which aimed to identify the role of the various groups of urban logistics stakeholders in the sustainable movement of people. This challenge is subordinated to the methodology proposed in the paper, which combines the analysis of urban logistics stakeholders and the assignment of roles to them in the pursuit of sustainable flows of people in the city with the identification of tasks in which stakeholders characterized by a particular role should be involved. Achieving the stated goal required collaboration with experts. Research on the roles of stakeholders, as well as the tasks in which they should be involved, was conducted in Polish cities. Infrastructure managers, small mobility organisers, public safety organisations and public transport organisations turned out to be the development leaders who, as a result, were recommended to be included in most tasks by local government units of Polish cities. What deserves special attention in the results obtained, on the other hand, is the role of the unpredictable main player, which is other cities.

Disaster Information Verification and Validation Application Using Machine Learning

Social media platforms have made it possible for people and organizations to disseminate information to their peers and target markets. Even while most information is shared with the best of intentions, some people utilize social media to further their own agendas. They might publish untrue or inaccurate information in their posts. Before, during, and after disasters and emergencies, social media is rife with rumors, misinformation, and misleading information. These false rumors and information could also make individuals anxious. How to stop the spread of this incorrect information is one of the main problems that public safety authorities and organizations face. DIVVA is a system that, using some provided input text data, evaluates and validates disaster-related information. The system has two tracks: a validation track and a verification track. Verification will classify the textual inputinto categories related to disasters or not related to disasters. The Validation track, on the other hand, will use the official handles of government disaster relief organizations like the NDRF (National Disaster Response Force) to determine whether the event mentioned in the text data actually happened or not before classifying the disaster- related data as real or fake. Therefore, if many individuals receive erroneous information about a calamity, we can utilize our approach to determine if the information is true or false. Our results show that the Bidirectional LSTM model performs well for the tweet classification (i.e. whether the tweets are related to disaster or not) task with 84% accuracy.

Organizational Factors and Their Impact on Mental Health in Public Safety Organizations.

Public safety personnel (PSP), including correctional officers, firefighters, paramedics, and police officers, have higher rates of mental health conditions than other types of workers. This scoping review maps the impact of organizational factors on PSP mental health, reviewing applicable English language primary studies from 2000-2021. JBI methodology for scoping reviews was followed. After screening, 97 primary studies remained for analysis. Police officers (n = 48) were the most frequent population studied. Correctional officers (n = 27) and paramedics (n = 27) were the second most frequently identified population, followed by career firefighters (n = 20). Lack of supervisor support was the most frequently cited negative organizational factor (n = 23), followed by negative workplace culture (n = 21), and lack of co-worker support (n = 14). Co-worker support (n = 10) was the most frequently identified positive organizational factor, followed by supervisor support (n = 8) and positive workplace culture (n = 5). This scoping review is the first to map organizational factors and their impact on PSP mental health across public safety organizations. The results of this review can inform discussions related to organizational factors, and their relationship to operational and personal factors, to assist in considering which factors are the most impactful on mental health, and which are most amenable to change.

Aging queer in a pandemic: intersectionalities and perceptions

PurposeThe purpose of this study is to highlight the experiences and issues of an overlooked demographic: older LGBTQ + adults in the US, in the context of the COVID-19 pandemic. This allows the authors to explore possible changes in policy and practice regarding the management of the pandemic with attention to elderly LGBTQ.Design/methodology/approachBuilding on the authors’ experience in disaster research and a study of older LGBTQ + adults in the San Francisco Bay Area, the authors analyze key trends in COVID-19 pandemic management while drawing lessons from the AIDS epidemic.FindingsThe authors have found that LGBTQ + people, especially older and transgender individuals, have unique experiences with hazards and public safety and healthcare professionals and organizations (e.g. heteronormative care, traumatic insensitivity, deprioritizing essential treatments as elective). Second, older LGBTQ + adults' perceptions of state responses to pandemics were heavily influenced by experiences with the HIV/AIDS pandemic. And third, experiences with the COVID-19 pandemic have important implications for preventing, responding to and recovering from future epidemics/pandemics.Originality/valueThe authors point to two parallel implications of this work. The first entails novel approaches to queering disaster prevention, response and recovery. And the second is to connect the management of the COVID-19 pandemic to the principles of harm reduction developed by grassroots organizations to suggest new ways to think about contagion and organize physical distancing, while still socializing to take care of people’s physical and mental health, especially the more marginalized like elderly LGBTQ + people.

Meat in a Seat: A Grounded Theory Study Exploring Moral Injury in Canadian Public Safety Communicators, Firefighters, and Paramedics.

The work of public safety personnel (PSP) is inherently moral; however, the ability of PSP to do what is good and right can be impeded and frustrated, leading to moral suffering. Left unresolved, moral suffering may develop into moral injury (MI) and potential psychological harm. The current study was designed to examine if MI is relevant to frontline public safety communicators, firefighters, and paramedics. Semi-structured interviews (n = 3) and focus groups (n = 3) were conducted with 19 participants (public safety communicators (n = 2); paramedics (n = 7); and firefighters (n = 10)). Interviews and focus groups were audio-recorded, transcribed, coded, and constantly compared in accordance with the grounded theory method. A conceptual theory of “frustrating moral expectations” emerged, with participants identifying three interrelated properties as being potentially morally injurious: chronic societal problems, impaired systems, and organizational quagmires. Participants navigated their moral frustrations through both integrative and disintegrative pathways, resulting in either needing to escape their moral suffering or transforming ontologically. The current study results support MI as a relevant concept for frontline PSP. Given the seriousness of PSP leaving their profession or committing suicide to escape moral suffering, the importance of the impact of MI on PSP and public safety organizations cannot be ignored or underestimated. Understanding the similarities and differences of morally injurious exposures of frontline PSP may be critical for determining mental health and resilience strategies that effectively protect PSP.

EU-OSHÁs perspective on occupational safety and health in the Covid-19 pandemic

In July 2020, EU-OSHA published the results of a comprehensive research project on the exposure of workers to biological agents at work and the related health problems. Although the research was initiated long before the pandemic, researchers had highlighted pandemic preparedness as an issue, as well as the general lack of monitoring of serious infectious diseases. The research also made evident a lack of awareness among workplace actors of the risks from exposure to biological agents at work, although a detailed legislative framework has been in place for many years, and consequently a lack of prevention measures at work, which became evident after the pandemic broke out. It highlighted the need for public health and occupational safety and health organisations to cooperate to mitigate the impact of the pandemic. The presentation will focus on the links between the research findings and the developments during the pandemic. It will furthermore present guidance produced by EU-OSHA and other relevant actions, with a view on the legislation that is in place. It will cover biological agents exposure as well as telework and ergonomic issues arising from it.

A review of workplace mental health interventions and their implementation in public safety organizations

Workplace mental health is relevant to public safety organizations due to the exposure that many public safety personnel (PSP) have to psychological trauma in the course of their daily work. While the importance of attending to PSP mental health has been established, the implementation of workplace mental health interventions is not as well understood. This scoping review describes workplace mental health interventions and their implementation in public safety organizations. English published primary studies with any publication date up to July 3, 2020 were considered. JBI methodology and the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews was followed. 89 citations met inclusion criteria out of the 62,299 found. Articles and reports found were largely published within the last decade, most frequently from Western nations, and most often applied to police, followed by firefighters. The focus of interventions was commonly stress management and resilience, and a frequent implementation strategy was multi-session group training. Comprehensive quality improvement initiatives, a focus on supervisors and managers, and interventions across primary, secondary, and tertiary prevention, were infrequent. Public safety organizations are frequently reporting on stress management and resilience interventions for police and firefighters, implemented through multi-session group training. A focus across a range of PSP, including paramedics, corrections officers, and emergency dispatchers, using implementation strategies beyond group training, is suggested. This area of research is currently expanding, with many studies published within the past decade; ongoing evaluation of the quality of interventions and implementation strategies is recommended.

Workplace mental health implementation strategies in public safety organizations: a scoping review protocol

This scoping review aims to map workplace mental health implementation strategies in public safety organizations and describe the characteristics, participants, and contexts of these strategies. Workplace mental health implementation strategies are relevant to public safety organizations due to the exposure that many public safety personnel, such as firefighters, paramedics, and police officers, have to psychological trauma in the course of their daily work. While the importance of attending to public safety personnel's mental health has been established, workplace mental health implementation strategies have historically varied in public safety organizations. This scoping review will address workplace mental health implementation strategies used in public safety organizations. It will exclude studies that do not focus on workplace mental health, do not report on the implementation strategies used, or do not take place in a public safety context. Primary studies published in English with any publication date up to the present will be considered. JBI methodology and the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) will be followed. The search will be carried out in five databases and reference lists will also be searched for additional studies. Duplicates will be removed, and two independent reviewers will screen the titles, abstracts, and full text of the selected studies. Data collection will be performed using a tool developed by the researchers, based on JBI's model instrument for extracting study details, characteristics, and results. A summary of the results will be presented in diagrams, narratives, and tables.

Advances in Understanding of the Copper Homeostasis in Pseudomonas aeruginosa.

Thirty-five thousand people die as a result of more than 2.8 million antibiotic-resistant infections in the United States of America per year. Pseudomonas aeruginosa (P. aeruginosa) is classified a serious threat, the second-highest threat category of the U.S. Department of Health and Human Services. Among others, the World Health Organization (WHO) encourages the discovery and development of novel antibiotic classes with new targets and mechanisms of action without cross-resistance to existing classes. To find potential new target sites in pathogenic bacteria, such as P. aeruginosa, it is inevitable to fully understand the molecular mechanism of homeostasis, metabolism, regulation, growth, and resistances thereof. P. aeruginosa maintains a sophisticated copper defense cascade comprising three stages, resembling those of public safety organizations. These stages include copper scavenging, first responder, and second responder. Similar mechanisms are found in numerous pathogens. Here we compare the copper-dependent transcription regulators cueR and copRS of Escherichia coli (E. coli) and P. aeruginosa. Further, phylogenetic analysis and structural modelling of mexPQ-opmE reveal that this efflux pump is unlikely to be involved in the copper export of P. aeruginosa. Altogether, we present current understandings of the copper homeostasis in P. aeruginosa and potential new target sites for antimicrobial agents or a combinatorial drug regimen in the fight against multidrug resistant pathogens.

Using serious games to evaluate the potential of social media information in early warning disaster management

In recent years, the sharp increase in the use of social media by the public during major natural disasters has attracted the attention of various public agencies and safety organizations. Social media present a potential alternative communication system not only for disseminating information to the public, but also for receiving information from the individuals at risk. However, there is limited research on how emergency managers would use such information and whether it would make warning decision-making more effective or not. To address this gap, we used an existing serious game to accommodate informational and communication complexities in early warning disaster management. We played 4 game sessions with practitioners and PhD students involved in disaster risk management to simulate and test how public information from social media is used in emergency operation centres to make (protective and communicative) decisions. This includes how information is perceived in terms of levels of trust, usefulness and completeness depending on its type, source, quality/content and channel. Overall, we observe that information from the crowd disseminated on social media leads to better decisions and increases associated confidence levels. More precisely, we find that information from weather spotters, i.e. people trained in meteorology, is more trusted than information from the general public independent of the information quality. Ultimately, we demonstrate the usefulness of public social media information in warning decision-making, as well as the potential of serious games to evaluate warning communication, for instance by increasing warning communication literacy and enhancing collaborative capacity.