To maximize its synergetic effect across the cycle from prevention to response to post-crime management, crime prevention requires a balanced combination of spatial urban design and advanced crime prevention technologies for crime prediction and real-time response. This study derived intelligent Crime Prevention Through Environmental Design (CPTED) services and suggested a decision model based on the fuzzy Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) to implement these services in municipal control centers. The analysis results are summarized as follows. First, this study established a fuzzy TOPSIS-based decision-making support model enabling local government control centers to effectively select intelligent CPTED service elements. Second, overall, operator-led Closed-Circuit Television (CCTV) and platform control technologies were identified as significant components of intelligent CPTED service elements. Third, a comparison by city size revealed that large cities in the Seoul metropolitan area rated system services for control based on advanced crime prevention infrastructure (e.g., the crime monitoring systems and real-time control drones/robots) relatively higher. In contrast, small and medium-sized cities in other provinces rated services that were perceptible to residents and improved crime-prone environments (e.g., artificial intelligence (AI) video analysis for living safety) relatively higher.
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