The COVID-19 pandemic has catalysed a significant transformation in higher education, accelerating the adoption of digital learning methodologies and challenging traditional pedagogical approaches. This study employs a mixed-methods approach to investigate online education's efficacy during this transition. A questionnaire administered to students (n=36) explores their experiences, challenges and perceptions of online learning, aligned with the TPACK framework. Additionally, semi-structured interviews with teachers examine their strategies, approaches and assessment methods online. By integrating insights from both students and educators, the study aims to provide recommendations for overcoming identified constraints in online education. The research also explores gender differences and motivational levels among participants, offering a comprehensive understanding of factors impacting online education. Findings will elucidate the current state of online education in higher education institutions and identify areas requiring improvement. As academia shifts towards blended learning, open education and digital learning, this study contributes to facilitating the effective implementation of online teaching and learning practices among students and teachers.
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