One of the treatments for hearing loss (HL) is the use of a Hearing Aid (HA). Evaluating expectations regarding the use of HA provides a broader perspective on HL and allows for the planning and implementation of effective rehabilitation strategies. To assess and compare the expectations of adults and older adults treated in public and private healthcare services regarding the use of HA. This study included 50 patients with HL, with 25 attended in a public health service, and 25 attended in a private service. Participants answered the Expected Consequences of Hearing Aid Ownership (ECHO). Candidates for HA use exhibited higher expectations regarding Positive Effect, that is, the benefits the device can provide in daily life. In the public service, older patients had higher expectations regarding personal image. In the private healthcare service, a significant positive correlation was observed between the Personal Image subscale and the individual's level of education. It can be concluded that expectations regarding hearing aid use were associated with healthcare service type, age, and education level.
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