Ovo Application Research Articles

APPLICATION OF THE K-NEAREST NEIGHBOR (KNN) ALGORITHM IN SENTIMENT ANALYSIS OF THE OVO E-WALLET APPLICATION

Abstract— The OVO application can be downloaded on the Android platform via Google Play, Google play has a review feature on the application product to be downloaded, so that the review can be viewed or accessed by anyone, With these reviews, potential users of the application will see how important it is to consider using an application, problems regarding reviews or sentiment analysis of applications processed using text mining. The purpose of this study is to provide information to prospective OVO application users before using the application which can be seen from the results of giving reviews based on rating or stars (*) in the OVO application review column on Google Play and the authors categorize them into 3 classes, the first class ( 1 to 5 stars, second class (1 and 5 stars) third class by providing labeling grouping (1&2 stars are negative labels, 3 stars are neutral labels and 4&5 stars are positive labels) testing using the k-nearest neighbor method by finding the value of k from the k value of 1-10 to get the highest accuracy value, in order to obtain the highest accuracy value of 84.86% in the 2nd class test and giving a value of k 1 which means that the 1st and 5th star tests get positive values so that they can give a good impression to prospective application users OVO

The Effect of Perceived Convenience, Perceived Usefulness and Trust on Interest in Using Electronic Wallets at the Muhammadiyah University of Sidoarjo

In this regard, the payment system used by the community is also developing. Currently, the payment system is not only in the form of physical (cash) but there is already technology that can replace money into an intangible (non-cash) commonly called electronic money. OVO is an application that can be used to make purchase or payment transactions. The purpose of this study is to determine the influence of perceptions of convenience, perception of usability, and trust both partially and simultaneously on the interest in using the OVO application at the University of Muhammadiyah Sidoarjo.This research uses quantitative data. And samples were taken as many as 100. The data analysis technique in this study uses data processing assistance from IBM SPSS version 25 software. The tests carried out are validity test, reliability test, classical assumption test which includes normality test, linearity test, autocorrelation test, heteroscedasticity test, and multicollinearity test, then using multiple linear regression analysis, hypothesis testing includes t-test and f-test, then the multiple correlation coefficient and multiple determination coefficients are tested.The results of the study prove that Perceived Ease Of Use affects intention to use, perceived usefulness affects intention to use, Trust affects intention to use, as well as intention to use, perceived usefulness, and trust simultaneously affect intention to use of OVO application users at University of Muhammadiyah in Sidoarjo.

Analysis of User Comments Based on Topic Modeling using LDA on OVO E-Wallet

Fintech OVO in Indonesia is an important part of cashless payment services. Users take advantage of the commenting service on the Playstore to convey messages to OVO managers. Hundreds of comments always appear every day, and this if not responded to will be a problem. The topic method of the Latent Dirichlet Allocation (LDA) model will be used to analyze the occurrence of user topics. Based on the 6-topic LDA model, we found that the trending topic was in topic 1, with a topic probability value of 0.235. Topic 1 mentions transaction difficulties with premium services with high OVO usage While the ease of transactions has the lowest total probability. The results of this topic can be used as a reference for OVO service providers to focus their performance on improving OVO applications. The impact of this research on service providers is to find out the topics discussed by OVO application users.

Evaluasi Usability pada Aplikasi OVO Menggunakan Metode System Usability Scale (SUS)

In the current era of globalization, information technology is developing very rapidly. On the other hand, during this pandemic due to the impact of COVID-19, Fintech is also widely used, especially the OVO application and plays an important role in reducing the amount of spread of the COVID-19 virus because we don't have direct physical contact. Based on Neurosensum's research, he presented the results of digital research with a special study focusing on the use of e-wallets as a digital transaction medium for 1,000 active e-commerce user respondents of productive age (19-45 years) simultaneously in 8 major cities in Indonesia during November 2020 - January 2021. The results of the research stated that OVO occupies the 2nd place with the highest market penetration and the most promotions, OVO has the lowest rating on the Google Playstore of 4.0. when compared to other fintech applications. Based on data from the Google Playstore, the OVO application has experienced a decrease in rating due to frequent errors, so many users have submitted complaints to reviews on Google Playstore, such as OVO user complaints regarding transaction limits, feature limitations, slow performance of the OVO application. Complaints submitted by OVO users tend to point to the quality of service and systems in the OVO application. Even though the higher the quality of the services provided will significantly affect the level of user satisfaction. In this study, an evaluation was carried out using the SUS method, namely to measure the feasibility level of the application on the user's side so that the application can be useful and can properly address user needs. And based on testing the data that has been processed, the average usability value of the OVO application gets a score of 69.23. This score shows that the OVO application has a usability level already in the OK category where the average usability value of the OVO application is more than equal to 68, which means that it is still generally acceptable but with several improvements such as increasing the use of better features so that it runs smoothly. properly and improve the appearance of the user interface which is easier to understand and use for new users so that it increases good usability in using the OVO application

The Triad of User Satisfaction: Lifestyle, Convenience, and Trust in OVO

This research aimed to investigate the influence of lifestyle, convenience, and trust on the satisfaction of OVO application users in Sidoarjo. The study employed a quantitative approach, collecting data from a sample of 100 respondents. IBM SPSS version 25 software was utilized for data analysis, encompassing validity and reliability tests, as well as various classical assumption tests. Multiple linear regression analysis was employed to examine the relationships between the variables. The findings revealed that lifestyle, convenience, and trust significantly affected consumer satisfaction both individually and collectively. The outcomes of this study contribute to our understanding of the factors influencing user satisfaction in digital payment applications. The implications of this research highlight the importance of catering to users' lifestyles, providing convenience in transactions, and fostering trust to enhance satisfaction levels in similar electronic payment platforms.
 Highlights:
 
 
 Lifestyle, Convenience, and Trust: This study examines the impact of lifestyle, convenience, and trust on user satisfaction in the context of the OVO application. Understanding how these factors influence satisfaction can help improve the overall user experience.
 
 
 Quantitative Data Analysis: The research employs a quantitative approach, utilizing data processing assistance from IBM SPSS version 25 software. This allows for rigorous analysis of the collected data, providing valuable insights into the relationships between variables.
 
 
 Implications for Digital Payment Platforms: The findings of this study have practical implications for digital payment platforms, emphasizing the significance of catering to users' lifestyles, ensuring convenience in transactions, and fostering trust. Implementing strategies based on these factors can enhance user satisfaction and drive success in the competitive digital payment market.
 
 
 Keywords: Digital payments, User satisfaction, Lifestyle, Convenience, Trust

Analysis of the Effect of Perceived Usefulness, Perceived Ease of Use, and Trust of Security on Customer Loyalty through Customer Satisfaction on the OVO Application

Currently, mobile payment services in Indonesia are developing. One of the mobile payment services that have the most users is OVO. This research was conducted to know the effect of perceived ease of use, perceived usefulness and trust of consumers on customer satisfaction and loyalty The data in this study were obtained from distributing questionnaires to OVO users in the Surabaya area with the criteria of having used OVO for more than three months. Questionnaires were distributed to 262 respondents, and there were 202 respondents who met the criteria for further testing. The result data were processed using the CB-SEM method with SPSS and AMOS programs. The results of this study show that in the OVO application, perceived ease of use has no significant effect on perceived usefulness, perceived ease of use and perceived usefulness have no significant effect on user satisfaction, trust of security has a significant effect on customer satisfaction and customer satisfaction has a significant effect on customer loyalty

PEMODELAN STRUKTURAL EQUATION MODEL- PARTIAL LEAST SQUARE (SEM-PLS) PADA MINAT BERTRANSAKSI MENGGUNAKAN APLIKASI OVO

The payment system in Indonesia is transforming from making payments in cash to non-cash. Non-cash payments can be made with various payment applications, one of which is the OVO application. Non-cash payments are less loved by many people, this is due to concerns about the security or ease and effectiveness of non-cash payment applications. Therefore, this study was conducted to analyze the factors that influence student interest in Gorontalo province in transacting using the OVO application using the Structural Equation Model Partial Least Square (SEM-PLS). The data analysis technique used is variance-based SEM. The results showed that the perceived convenience, effectiveness and security variables affected the interest in transacting using the OVO application with an R-square value of 70.70 percent.

The role of digital payment benefits toward switching consumer behavior in the case of OVO application

The objective of this study is first to investigate the benefits of digital payment toward switching consumer behavior in using the OVO application as a tool for payment transactions. The involved variables are perceived usefulness, perceived ease of use, self-efficacy, security, and trust, switching intention. This study used the quantitative approach and study design used in this research, which is explanatory research. the population in this study consisted of university students who had previously used the OVO application for payment transactions in Yogyakarta. The sampling technique used was non-probability sampling, with the most significant number of samples being 300 people. The data collection technique uses a questionnaire that has been tested for validity and reliability. The data analysis technique used is Amos. Findings show that all hypotheses are accepted. It means all users believe that OVO digital payments benefit users in payment transactions. from the research conducted, the results showed that all relationships between hypotheses are positive and can be assessed from the minimum score if C.R showed a value more significant than 1.96 and less than 0.05 to the p-value, then there is a positive.

Analisis Faktor-Faktor Yang Mempengaruhi Minat Transaksi Pada Penggunaan Teknologi E-Wallet

This study aims to analyze the factors that influence the interest of transactions on the use of e-wallet. In this study, the independent variable (X) is the perception of benefits, quality, ease of use, and trust and the dependent variable (Y) is the attitude of use. The population taken in this study are active and passive users of the Fintech OVO application. The sampling method taken is non probability sampling with the results of 100 respondents used as samples. While the object of this research is OVO users who have used the OVO electronic wallet several times. The source of the data obtained in this study were the responses of respondents obtained from the results of the questionnaire about the effect of perceived benefits, quality, ease of use, and the confidence distributed to the sample. Scoring by agree-disagree scale technique by developing statements that produce answers to agree-disagree in various ranges of values. The order of scale consists of the numbers 1 (Strongly Disagree) to 5 (Strongly Agree) for all variables. The results of this study indicate that the variables that influence the interests of E-Wallet OVO transactions are the benefits of E-Wallet OVO, the quality of E-Wallet OVO, ease of use of E-Wallet OVO and trust in E-Wallet OVO.
 
 Keywords: E-Wallet, transaction interest, fintech, OVO

THE EFFECT OF PERCEIVED BENEFITS, CONSUMER TRUST AND PROMOTION ON INTEREST IN USE AND ITS IMPACT ON LOYALTY OF OVO APPLICATION USERS

This study aimed to determine the impact of perceived benefits, consumer trust, and promotion on student interest in using OVO applications and their effect on user loyalty at the Faculty of Economics, Universitas Negeri Jakarta. This study employs a quantitative method of associational research. Respondents in this study were students using the OVO application at the Faculty of Economics, State University of Jakarta, and non-probability sampling with the purposive sampling technique was utilized. This study's sample consisted of 150 respondents who utilize the OVO application. With the aid of the SPSS 26 software and a multiple linear analysis method, questionnaire-obtained data were analyzed using a multiple linear analysis approach. This study employs a Likert scale and path analysis for its scale. The findings of this study indicate that the Perceived Benefits and promotions has a significant positive effect on the desire of students at the Faculty of Economics, State University of Jakarta to use the OVO application. Meanwhile, consumer trust has no effect on students' desire to use the OVO application at the Faculty of Economics, Universitas Negeri Jakarta. Likewise, student interest in using the OVO application indicates that perceived benefits have a significant impact on user loyalty. Student interest in utilizing the OVO application at the Faculty of Economics, Universitas Negeri Jakarta demonstrates that promotion has an effect on user loyalty. Meanwhile, consumer trust has no effect on user loyalty as measured by students' desire to use the OVO application at the Faculty of Economics, Universitas Negeri Jakarta. Lastly, the variable of interest in use influences positively the loyalty of OVO application users to students at the Faculty of Economics, Universitas Negeri Jakarta.

EVALUASI VALUE PROPOSITION DAN PERCEIVED VALUE APLIKASI E-WALLET MENGGUNAKAN UX HONEYCOMB, UX QUESTIONNAIRE, DAN SYSTEM USABILITY SCALE (STUDI KASUS: OVO, DANA, DAN SHOPEEPAY)

Fintech (Financial Technology) is an innovation in the financial services industry that utilizes technology. In Indonesia, the highest Fintech growth is in the cashless payment section, dominated by e-wallets. Seeing the high growth in the use of e-wallets, application user experience (UX) and usability are part of the crucial components that need to be continuously evaluated and improved. UX is a term used for the interaction users feel in using a product. Usability is a quality attribute that assesses the level of ease of use of the product. This research evaluates the value proposition and perceived value of the OVO, DANA, and ShopeePay e-wallet applications using UX honeycomb, User Experience Questionnaire (UEQ), and System Usability Scale (SUS). The evaluation of the value proposition is based on 7 aspects of UX honeycomb that must be owned by the product so that users get a good experience and evaluation of perceived value using UEQ and SUS metrics. The results of the value proposition analysis show that the OVO application has a useful, usable, desirable, findable, and valuable value of 5. The only credible value in the DANA application gets a 5. While all aspects of the UX Honeycomb of the ShopeePay application, none of them get a value of 5. From the metric, UEQ found all three applications' UX aspects were positive, except for the Novelty OVO aspect, which was neutral. The results of the SUS, the three applications get a grade scale of C, adjective ratings are good and occupy acceptable acceptability ranges. The results of this study indicate that OVO provides the most superior value based on UX Honeycomb. Meanwhile, from the UEQ interpretation, the average user perception is positive on all UX aspects of the three e-wallets. From the SUS interpretation, it was found that the user has received the usability of the three e-wallet applications.

Effects of in ovo application of resveratrol on hatchability, hatching time, yolk sac weight and chick performance in quail

The purpose of this study was to investigate the effects of in ovo resveratrol in hatching quail eggs on hatching traits, organ weights and chick performance. The eggs were randomly distributed into four groups as non-injected group (PC; Positive control), 0.2 ml saline (NC; Negative control), 0.2 ml solution containing 1 nmol of resveratrol (R1) and 0.2 ml solution containing 4 nmol of resveratrol (R4). Hatchability of set eggs (HSE) and hatchability of fertile eggs (HFE), embryonic mortality (EM), chick hatching time, yolk sac weight (YSW), and chick performance characteristics were investigated. The effects of in ovo resveratrol administration on the HSE were insignificant. HFE decreased significantly with in ovo resveratrol treatment. All injected groups were adversely affected in terms of embryonic deaths. The effect of in ovo resveratrol application on chick hatch weight, and YSW (g, %), chick performance was insignificant. It was observed that in ovo resveratrol treatment had no significant effect on the hatching time, except at 408 h of incubation. As a result, in ovo resveratrol application had a negative effect on hatchability and EM, but did not have affected the hatching time, YSW and chick performance.

Millennials' Interest in Using OVO Applications in Asahan District in the Perspective of Islamic Law


 Tujuan penelitian ini untuk mengetahui dan menganalisis minat masyarakat Kabupaten asahan dalam penggunaan produk OVO. Penelitian ini menggunakan pendekattan deskriptif kuantitatif dengan sample 73 responden yang tergolong kaum mileniel. Dari hasi penelitian di atas dapat disimpulkan bahwa potensi pengembangan E-Money pada Kaum Milenial bisa dikembangkan karena dari hasil penelitian yang telah dilakukan prosentase Minat menggunakan E-Money OVO pada tingkatan sedang dengan Prosentase 45% dan tinggi minat menggunakan OVO sebesar 27%. Hal ini dapat memicu penggunaan E-Money OVO dengan program-progam pemasaran dan target market dari OVO sendiri.
 Kata Kuci: Pengembangan, E-Money, Milenial

Analysis Of The Application Of The UTAUT Model In Understanding The Acceptance And Use Of OVO Applications In Malang City

This study aims to analyze the acceptance and use of OVO applications in Malang City. This study uses the Unified Theory of Acceptance and Use of Technology (UTAUT) Model to explain the acceptance of OVO applications. The constructs used are 4 independent varabels (performance expectancy, effort expectancy, social influence, facilitating conditions) and 1 dependent variabel (behavioral intention). The type of data used is primary data that has been obtained through questionnaires. Sampling using a non-probability technique with aapproach purposive sampling with the criteria used more than 3 times. The number of samples is 100 samples. From the respondent's data obtained were analyzed using multiple regression analysis techniques. Data management is assisted by using the SmartPLS v.3.3.2 software. Based on the data analysis, it can be concluded that: (1) performance expectancy have a positive effect on behavioral intention; (2) effort expectancy have a positive effect on behavioral intention; (3) social influence has aeffect positive on behavioral intention; (4) facilitating conditions have no effect on behavioral intention.

OVO acceptability and its innovative characteristics

OVO is a financial application that was launched widely in September 2017. Since its launch, OVO has successfully received ten million users in July 2018. This study aims to investigate innovative characteristics that determine its rapid acceptability. Roger's (1983) diffusion of innovation theory underlines the study. The data were collected from 150 respondents who have used the OVO application at least once in the last six months, chosen judgmentally. This study found that OVO acceptability is determined by relative advantage and observability. Compatibility does not affect OVO acceptance. In addition, complexity influences OVO acceptability negatively. The four determinants can explain 72% of OVO acceptability. The researcher recommends that companies conduct counseling, seminars, and even workshops on OVO applications so that more people can better know OVO. This research still focuses on people below 31 years old. Further research can focus on older. Original Article | Turnitin

Satisfaction of Online Payment Application Users in terms of Ease of Use and Shopping Experience

The Indonesian demand for online payment services keeps rising steadily. Consequently, various new applications have sprung up, including Sepulsa and OVO. However, the success of companies providing these services largely depends on the user satisfaction factor along with ease of use to determine their shopping experience. This research aimed to determine the effect of ease of use and shopping experience on user satisfaction derived from Sepulsa and OVO online payment applications. The data from a sample size of 105 respondents drawn from Jakarta was collected using questionnaires distributed through Google Form. The data collected was then processed using regression and correlation methods with the help of SPSS 25 software. The results concluded that user satisfaction on Sepulsa and OVO applications was 72.8% jointly shared by the ease of use and shopping experience, while 27.2% is represented by factors/variables, which were not covered in this research. This calls for online payment application companies to improve their services.

The Effect of Price and Ease of Use on Customer Loyalty: A Case Study of Repeat Transaction Interest Through the OVO Application

The study aims to examine the effect of price, ease of use, loyalty of interest in re-transacting with OVO on customer loyalty which is tested both directly and indirectly. The population used amounted to 80 respondents. The results of this study state that 1). Price has a positive and significant effect on interest in re-transacting the OVO application. 2). Ease of use has a positive and significant effect on interest in re-transacting the OVO application. 3). Price has a positive and significant effect on customer loyalty for the OVO application. 4). Ease of use has a negative and significant effect on customer loyalty for the OVO application. 5). Price has a direct influence on customer loyalty, but on the contrary, it does not have a direct effect through the interest in re-transacting the OVO application. 6). Ease of use has a direct influence on customer loyalty but otherwise has no direct effect through interest in re-transacting the OVO application. 7). Interest in re-transactions has a positive and significant effect on customer loyalty for the OVO application.

Non-Antibiotics Strategies to Control Salmonella Infection in Poultry.

Simple SummaryThis review is focused on describing the main available antibiotic-free strategies that may be implemented to control or reduce the impact associated with Salmonella infection in poultry. These alternatives have been cataloged in two groups: feeding-based (prebiotics, probiotics, synbiotics, postbiotics, and phytobiotics) and non-feeding-based strategies (bacteriophages, in ovo applications, and vaccines). Moreover, we highlighted the relevance of the omics as a tool to design and validate the effects and efficacy of these kinds of treatments when Salmonella control is pursued.Salmonella spp. is a facultative intracellular pathogen causing localized or systemic infections, involving economic and public health significance, and remains the leading pathogen of food safety concern worldwide, with poultry being the primary transmission vector. Antibiotics have been the main strategy for Salmonella control for many years, which has allowed producers to improve the growth and health of food-producing animals. However, the utilization of antibiotics has been reconsidered since bacterial pathogens have established and shared a variety of antibiotic resistance mechanisms that can quickly increase within microbial communities. The use of alternatives to antibiotics has been recommended and successfully applied in many countries, leading to the core aim of this review, focused on (1) describing the importance of Salmonella infection in poultry and the effects associated with the use of antibiotics for disease control; (2) discussing the use of feeding-based (prebiotics, probiotics, bacterial subproducts, phytobiotics) and non-feeding-based (bacteriophages, in ovo injection, vaccines) strategies in poultry production for Salmonella control; and (3) exploring the use of complementary strategies, highlighting those based on -omics tools, to assess the effects of using the available antibiotic-free alternatives and their role in lowering dependency on the existing antimicrobial substances to manage bacterial infections in poultry effectively.

Factors Affecting Interest In The Use Of Electronic Money In Ovo Applications

There are factors that influence the use of Electronic Money in the OVO Application, such as Ease and Security. OVO is a product (e-money) issued by PT. International Visionet Data. This application is used as a transaction medium in making payments with electronic payment methods digitally based on data obtained by the use of (e-money) is increasing and in demand by the Indonesian people from year to year continues to increase, even at the end of September 2019 the amount of Electronic Money has jumped 31 times folded to 25.1 million units. This proves that the level of Ease and Security provided by the OVO Application is very good. From the research results obtained results, where Ease has a positive and partially significant influence on the Interest in Using Electronic Money in the OVO Application for Students of the Faculty of Economics and Business, Warmadewa University, besides that security, has a positive and significant commercial effect on the interest in using Electronic Money in Economics Faculty Students and Warmadewa University Business. The convenience and security provided by the OVO Application is sufficient to attract interest in the use of Electronic Money by consumers, advised for the OVO Application to pay more attention and increase its convenience and security.

Analisis Faktor-Faktor yang Mempengaruhi Minat Penggunaan Uang Elektronik pada Aplikasi OVO

The purpose of this study is to analyze the trust, convenience, and promotion of the interest of economic education students to use electronic money in the OVO application. This research includes quantitative research. The population in this study were students of Economics Education FE UNM Class of 2015-2020, and samples were taken as many as 61 people with the snow balling technique. Data were collected by questionnaire. The research data were analyzed by multiple linear regression analysis. The results showed that trust, convenience, and promotion had an effect on interest in using the OVO electronic money application, either partially or simultaneously.