Organizational Ambidexterity Research Articles

Unlocking organizational ambidexterity via the role of cross-functional coopetition in quick-service restaurants

The study seeks to understand the antecedents influencing the effectiveness of cross-functional coopetition and the consequences that go deeper into the significance of cross-functional coopetition within Quick-Service Restaurants (QSRs) by examining its impact on organisational ambidexterity, specifically exploitative and exploratory innovation. Using partial least structural equation modelling (PLS-SEM), data was collected from 336 employees in QSRs. While the results confirmed the hypothesized relationships, development culture and hierarchy culture have no relationship to cross-functional coopetition. There is a link between cross-functional coopetitive ability and competition in (a) exploitative innovation and (b) exploratory innovation, but social cohesion makes that link stronger. Cross-functional coopetition partially mediates the relationship between both ‘organisational structure and culture’ and organisational ambidexterity. General implications of the findings for coopetition and research on both ‘organisational structure and culture’ and organisational ambidexterity are discussed.

Transaction cost theory, organisational ambidexterity, and digital platforms: an interpretative case study exploring the implementation of a business-to-business logistics digital platform in a South African organisation

Logistics costs represent a significant burden within South Africa's consumer packaged goods (CPG) manufacturing and retail supply chains. Amidst intensifying market competition and the pressing need for cost reduction, businesses are turning to digital platforms as a solution to optimise logistics efficiency while considering environmental sustainability. Despite the increasing interest in Business-to-Business (B2B) logistics digital platforms, limited case studies exist that explore their early-stage implementation, particularly in emerging markets. This paper examines the implementation of a B2B logistics digital platform within a South African CPG company, using Transaction Cost Theory (TCT) and Organisational Ambidexterity as theoretical lenses. Through semi-structured interviews and an interpretative case study approach, this study investigates how the platform has enabled cost reductions and enhanced operational efficiencies. The findings reveal that the successful implementation of such platforms depends on a sustainable commercial model underpinned by reliability, trust, and transparency. The study also highlights the critical role of organisational ambidexterity in navigating the challenges posed by digital platform implementation in emerging markets.

Transaction cost theory, organisational ambidexterity, and digital platforms: an interpretative case study exploring the implementation of a business-to-business logistics digital platform in a South African organisation

Logistics costs represent a significant burden within South Africa's consumer packaged goods (CPG) manufacturing and retail supply chains. Amidst intensifying market competition and the pressing need for cost reduction, businesses are turning to digital platforms as a solution to optimise logistics efficiency while considering environmental sustainability. Despite the increasing interest in Business-to-Business (B2B) logistics digital platforms, limited case studies exist that explore their early-stage implementation, particularly in emerging markets. This paper examines the implementation of a B2B logistics digital platform within a South African CPG company, using Transaction Cost Theory (TCT) and Organisational Ambidexterity as theoretical lenses. Through semi-structured interviews and an interpretative case study approach, this study investigates how the platform has enabled cost reductions and enhanced operational efficiencies. The findings reveal that the successful implementation of such platforms depends on a sustainable commercial model underpinned by reliability, trust, and transparency. The study also highlights the critical role of organisational ambidexterity in navigating the challenges posed by digital platform implementation in emerging markets.

The Relationships Between Environmental Dynamism, Absorptive Capacity, Organizational Ambidexterity, and Innovation Performance from the Dynamic Capabilities Perspective

The Relationships Between Environmental Dynamism, Absorptive Capacity, Organizational Ambidexterity, and Innovation Performance from the Dynamic Capabilities Perspective

Organizational ambidexterity and student achievement: Do knowledge exploration and exploitation in schools make a difference?

While studies on ambidexterity and its impact on outcomes have been ubiquitous in organizational research, the literature regarding its nature in schools has been scarce and has lacked information about its impact on student achievement. To address this research gap, this study examined the interactive role of the two dimensions of ambidexterity—exploration and exploitation—in accounting for variations in school-level average student achievement in language and math. Additionally, we investigated the moderating role of several school-context variables (school size, school location [rural or urban], student poverty, and school type). We used data from a random sample of 295 schools in Chile, estimated structural equation models, applied response surface analysis, and employed machine learning. The results showed that a high integration of exploration and exploitation, and hence ambidexterity, was significantly related to student achievement. In high-poverty schools, a focus on acquiring new knowledge and exploring innovations can function as a catalyst for reducing the achievement gap. We conclude that the integration of exploration and exploitation in schools could help schools increase student achievement and reduce educational inequalities.

The Role of Employee Green Behaviors in Green Teacher Performance in the Madrasah Environment in Medan City with an Organizational Ambidexterity and Green Self-Efficacy Approach

This study examines the influence of employee green behavior on the performance of green instructors in the Madrasah context in Medan City, using the frameworks of organizational ambidexterity and green self-efficacy. Adopting a quantitative research methodology, the study utilized surveys as the primary data collection tool. The research population consisted of all Madrasah instructors in Medan City, totaling 229 individuals, who also served as the research sample. Data analysis was conducted using quantitative statistical methods, specifically path analysis. Primary data were collected through surveys, while secondary data were obtained from official Madrasah records. The findings reveal that instructors’ green self-efficacy in Madrasahs in Medan City is significantly influenced by their green behavior. Moreover, environmentally sustainable practices positively impact organizational ambidexterity, which in turn affects teacher performance. However, organizational ambidexterity does not have a direct significant influence on green teacher performance. Conversely, employee green behavior indirectly enhances teacher performance through its effects on organizational ambidexterity and green self-efficacy.

The importance of differentiation for organizational ambidexterity

The importance of differentiation for organizational ambidexterity

The role of intellectual capital in developing organizational ambidexterity in administrating sports activity in the public authority for applied education and training in the State of Kuwait

The role of intellectual capital in developing organizational ambidexterity in administrating sports activity in the public authority for applied education and training in the State of Kuwait

The role of organizational ambidexterity and frugal innovation in enhancing circular supply chains: The effect of artificial intelligence capabilities

Integrating circular economy practices into supply chains is hailed as an effective pathway towards addressing pollution and resource depletion. However, implementing circular supply chains (CSCs) requires major shifts in current organizations' systems, processes, and competencies. Therefore, the successful implementation of CSCs depends largely on organizations' innovative and adaptive activities and capabilities; however, the role of such in the implementation of CSCs has largely been overlooked in the extant literature. To address this, this study investigates the impact of organizational ambidexterity activities (exploration and exploitation) on frugal innovation and, in turn, on the CSC. The study further examines the moderating role of artificial intelligence capabilities regarding the impact of frugal innovation on CSCs. We carried out a structured survey of textile manufacturing firms operating in Jordan, from which we gained 210 responses. The responses were analyzed using the SmartPLS software suite to assess the veracity of the measurement and test the hypothesized relationships. The analysis demonstrated that organizational ambidexterity activities (i.e., exploration and exploitation) positively influence frugal innovation. Additionally, the analysis uncovered that frugal innovation exerts a positive impact on the CSC, which is further enhanced when firm develop artificial intelligence capabilities. This provides valuable insights into the theoretical discourse and managerial practice on innovation and supply chain management.

Examining the Effects of Industry 4.0 Adoption, Information Acquisition Capability, and Organizational Ambidexterity on Innovation and Circular Economy Performance

ABSTRACTRegulatory authorities are putting a lot of pressure on manufacturers to devise strategies to boost their contribution to the circular economy. The limited comprehension surrounding the complex interplay that exists between the deployment of Industry 4.0 (I4.0) strategies, the capability to acquire information, and the ability to balance exploration and exploitation activities within an organization acts as a barrier for manufacturers to attain the optimal levels of organizational performance. As a result, the purpose of the current investigation is to investigate the strategic execution of I4.0 on manufacturers' information acquisition capability in order to foster the ambidexterity required to flourish in the innovation‐driven high‐performance ecosystem for attaining circular economy performance. In this study, data from a cross‐sectional survey that included responses from a sample of 238 Indian manufacturers were assessed using structural equation modeling. According to the results, I4.0 technologies assist organizations in strengthening their exploitative and explorative capabilities, allowing them to achieve success in innovation, which is directly related to their performance in circular economy activities. Unexpectedly, the association between an organization's information acquisition capability and its innovation performance is not substantial, but it is completely mediated by both exploitative and explorative capabilities, which are characterized as organizational ambidexterity.

Unveiling the antecedents of sustainable performance: Insights from hospitality industry managers

The hospitality industry faces significant challenges in achieving sustainable performance, particularly amidst a rapidly changing market and environmental uncertainties. Unfortunately, previous studies have paid limited attention to this specific aspect of performance. This study explores the antecedents – organizational resilience, dynamic capabilities, agile leadership, and organizational ambidexterity – that contribute to sustainable performance among managers in this sector. A self-administered electronic questionnaire was used to collect primary data from 210 hotel managers at various levels in Makassar, Indonesia, following a purposive sampling approach. The relationships were analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 4.0. The results indicate that organizational resilience and agile leadership significantly influence sustainable performance, while dynamic capability and organizational ambidexterity do not show a significant impact. Furthermore, both organizational resilience and dynamic capability are significant to organizational ambidexterity, and they also significantly contribute to agile leadership. These findings illuminate the critical determinants affecting sustainable performance in the hospitality sector, providing valuable insights for practitioners and policymakers aiming to enhance sustainability practices in the industry.

The role of industry 4.0 and ambidexterity on the SCM-SME performance link: Australia evidence

PurposeThis paper aims to investigate the relationships amongst supply chain management (SCM) implementation, Industry 4.0 technologies, organisational ambidexterity and SMEs’ performance in Australia. It further examines whether Industry 4.0 technologies and organisational ambidexterity have mediating effects on such relationships.Design/methodology/approachResearch data were collected through a cross-sectional survey of a sample of 204 SMEs from different industries in Australia. The overall model fit and hypotheses were tested through confirmatory factor analysis (CFA) and structural equation modelling (SEM).FindingsThe statistical results reveal that successful SCM implementation, Industry 4.0 technologies and organisational ambidexterity approach through exploiting existing competencies and exploring new opportunities improve SMEs' performance in Australia. In addition, Industry 4.0 technologies and organisational ambidexterity are found to mediate the relationship between SCM implementation and SMEs’ performance.Originality/valueThe coexisting impacts of SCM implementation, Industry 4.0 technologies and organisational ambidexterity on SMEs’ performance, and how Industry 4.0 technologies and organisational ambidexterity mediate and affect the relationship of SCM implementation and SMEs’ performance have not been addressed previously in Australia. This study, thus, addresses these research gaps, which are expected to be beneficial to managerial practices to support SMEs in their strategic planning and performance enhancement goals.

Navigating Dualities: A Literature Review of the Role of Organizational Learning in Fostering Ambidexterity

In the evolving landscape of organizational management, the simultaneous pursuit of exploitation and exploration has heightened interest in organizational ambidexterity. This literature review synthesizes key studies to explore the relationship between organizational learning and ambidexterity, focusing on how learning influences and integrates ambidextrous capabilities. The review examines the theoretical and practical importance of balancing these dual strategies, emphasizing their role in long-term success. To provide a structured analysis, the literature is organized into six key themes, offering a comprehensive view of how different aspects of learning contribute to ambidexterity. Methodologically, the review systematically analyzes peer-reviewed articles from the last two decades, offering insights into how learning processes enhance both explorative and exploitative activities. The findings underscore the value of embedding learning in cultural and structural dimensions to promote adaptability and innovation, providing significant implications for organizational leaders and scholars.

The Role of Managers' Cognitive Styles in Achieving Organizational Ambidexterity

the study aims to ascertain how approaches contribute to the Ministry of Planning's organizational ambidexterity. To complete the conclusions, it also seeks to ascertain the factors and dimensions of the study, get the results, and interpret them. The recommendations illustrate how companies may modify and enhance their behavior while utilizing these factors in the field. The descriptive-analytical technique is used to ensure the maximum level of accuracy possible in the conclusions and suggestions. General managers, several department directors, and division supervisors constituted the research sample. The primary instrument used in the research was a questionnaire distributed to the target sample of 105 respondents. The comprehensive inventory method was also employed, and multiple statistical programs, including PLS SMART V3.6 and 28 SPSS V., were utilized to complete, analyze, and test the research's questions and hypotheses. The research results showed a statistically significant effect. Cognitive styles affect organizational ambidexterity, either directly or through the degree of their dimensions. There is also a positive correlation between the dimensions of cognitive styles, their dimensions (cognitive style, planning style, creative style, collaborative style), and organizational ambidexterity. Paper type: Research paper.

Strategic Renewal and its Impact as a Mediating Variable between Core Capabilities and Kuwait University as Organizational Ambidexterity

This study aims to identify the level of strategic renewal at Kuwait University and its impact as a mediating variable on core capabilities and its role in forming the university as an organizational ambidexterity. The study follows the descriptive approach with its correlational design to achieve this goal. The questionnaire is used as a tool for the study, and it was applied to a sample of (47) leaders at Kuwait University. Using the appropriate statistical tools, the study concludes several results, the most important of which are: (1) the level of management of core capabilities at Kuwait University is moderate; (2) the level of Strategic renewal is high in overall dimensions; (3) the level of formation of Kuwait University as a skilled organization is generally low in all dimensions; (4) the Strategic renewal variable plays the role of the mediating variable between the core capabilities and the fully skilled organization. In light of this, the study comes out with several recommendations, the most important of which is: paying attention to the good management of the core capabilities because of their great impact on Strategic renewal and the formation of the organizational ambidexterity. Keywords: Core Capabilities, Strategic Renewal, Organizational Ambidexterity, Kuwait University, Higher Education

Exploring the moderator role of organisational ambidexterity in the relationship between instructional leadership and teacher instructional practices

This study aimed to explore schools’ ambidexterity profiles and examine how each profile influences the relationship between instructional leadership and teacher instructional practices. Using data from 1150 teachers across 108 schools in Turkey, we employed multilevel latent profile analysis to group schools into clusters based on aggregated teachers’ responses to organisational ambidexterity. We conducted moderation analyses with latent profile variables. Results revealed two distinct profiles: high explorative-exploitative and low explorative-exploitative schools. The study also provided evidence of the significant moderating role that school ambidexterity profiles played in the link between leadership and teaching. We discussed implications for policy and practice.

Does the Imbalance of ESG Activities Affect Company Performance? -- Evidence from Chinese A-share Listed Companies from 2018-2022

In recent years, the concept of sustainable development has progressively gained traction among the populace, with the performance of enterprises in environmental, social, and corporate governance (ESG) aspects attracting widespread attention from various sectors of society. The weighting of E, S, and G components varies across domestic and international ESG rating agencies, often resulting in significantly divergent weighted ESG scores. Leveraging the theory of organizational ambidexterity, this paper empirically investigates the impact of discrepancies between institutional ESG scores and equally weighted ESG scores on company performance, utilizing a sample of Chinese A-share listed companies spanning the years 2018 to 2022. Our findings reveal that equally weighted ESG scores exhibit a correlation with company performance, and a higher positive percentage difference between a company's rating agency ESG scores and its equally weighted ESG scores is associated with lower performance. This suggests that the rating agency weighting method may inadvertently encourage companies to engage in "greenwashing." This conclusion remains consistent after conducting robustness tests. Heterogeneity analysis further indicates that the negative impact of this difference on company performance is more pronounced among non-state-owned companies, manufacturing companies, and small companies. The mechanism of action test reveals that this difference negatively affects company performance by exacerbating financing constraints and reducing operating efficiency.

CEO family-to-work enrichment, attention to innovation, and organizational ambidexterity

CEO family-to-work enrichment, attention to innovation, and organizational ambidexterity

Do Quality Management Practices, Organizational Ambidexterity, and Green Innovation Influence Sustainable Performance? A Structural Equation Modeling approach

This study examines the effects of embedding Quality Management practices (QMP), that is, quality training, employee relations, and management relations on Sustainable Performance (SP), and the mediating role of Organizational ambidexterity exploration (innovation exploration) and exploitation (innovation exploitation) between the relationship between QMP and SP in the manufacturing industry. Moreover, the role of Green Innovation is explored as a moderator in the ties of Organizational Ambidexterity Exploration (innovation exploration) and SP. SmartPLS is used in this paper to analyze quantitative data collected from industry specialists and supply chain managers in the food, paint, and textile industries. The findings suggest that good management practices: management relations, employee training, and quality training, can help create a conducive environment for exploratory innovations, which can furthermore help improve the SP of the firm. In the case of exploration, incorporating green products and procedures can help the company achieve long-term success. QMP in ambidextrous manufacturing industries improves the firm’s social performance by meeting the needs of environmentally conscious stakeholders and ensuring healthy relationships, social welfare, customer satisfaction, and societal friendliness toward sustainable products through green product and process innovation. Managers can take advantage of the inherent potential of quality management systems to integrate them into exploitative and exploratory activities and boost the company’s long-term profitability. This study explored a novel concept of green innovation as rare, valuable, inimitable, and organized, so it helps firms in the attainment of sustainable competitive advantage.

조직 양면성과 직원몰입에 대한 창발적 리더십의 효과

This study aims to evaluate the effect of emergent leadership on employee engagement, which refers to the comprehensive commitment state of organizational members, and organizational ambidexterity. Hence, employee engagement, organizational ambidexterity, and emergent leadership are surveyed among 368 workers at manufacturing companies, and 339 responses are used. Statistical analyses, including structural equation modeling, are performed on a mediation model. The result shows that employee engagement contributes positively to organizational ambidexterity and that the partial mediating effect of emergent leadership is supported by this relationship. The results suggest that a method can be devised to increase organizational ambidexterity for various solutions in a highly uncertain business environment. Additionally, empirical implications are suggested.