Online Communication Tools Research Articles

Media framing of far-right extremism and online radicalization in esport and gaming

Gaming adjacent platforms have created an expanding ecosystem of online gaming, esport, and social media actors sharing online space, content, communication tools, and users. Esport, in particular, has grown beyond all expectations and is now a global leader in sport fandom and spectatorship. At the same time, the online infiltration and influence of far-right extremism have resulted in increased challenges of online radicalization. Gaming and esport form a foundational part of youth digital culture today, and this has provided a fertile ground for far-right extremist groups to communicate and connect with users globally. This paper uses framing theory and qualitative document analysis to examine how media articles frame the relationship between far-right extremism and esport. The findings enhance our understanding of how narratives of far-right extremist influence in esport and gaming are framed in the media and how this coverage shapes contemporary societal discussion. This is important because as far-right extremism continues to be propagated and performed in esport and gaming spaces, how this is framed to public audiences can have a critical influence on esport and gamer identities, victimization or criminalization of online spaces, and future activities or approaches to counter radicalization within the online environment.

Analysis of the Content of Ideological and Political Education for College Students from the Perspective of Online Communication

With the popularity of the Internet and mobile smart devices, online communication has become increasingly common among college students. However, online communication also brings some negative influences, such as information overload, false information, and cyberbullying. Therefore, ideological and political education for college students needs to strengthen the perspective of online communication, guiding them to use online communication tools correctly, avoid negative influences, and improve their online communication literacy and civility.

From Platforms to Online Communication Tools

In e-learning, the shift from platforms to online communication tools has been significant. As education evolves towards virtual environments, learning platforms become crucial for managing courses, delivering content and assessing learners. The article focuses on various forms of online communication tools, such as discussion forums, live chats and virtual meeting rooms, and explains how these tools facilitate interaction, collaboration and active participation between learners. It also discusses potential obstacles to the integration of these tools. In this contribution, we work with the LMS platform, as the various online communication tools can be found in the LMS platform. Ultimately, the article highlights the importance of combining a robust e-learning platform with appropriate online communication tools to foster an interactive learning environment.

Some peculiarities of effective online interaction

The study in this article is aimed at assessing the effectiveness of virtual communication and analyzing the needs of representatives of various fields of activity in the online communication process. To provide the communication process effectiveness, a combination of different interaction forms is required to compensate for the lack of personal communication through virtual communication. The data was gathered through an online survey. The survey was formed using the Google Forms online tool and was carried out in the form of anonymous survey sent by link through social networks. The aim of the presented study review was to reveal the current situation with the beneficial implementation of online interaction tools to solve variety of communication problems. The questionnaire analyze showed that online communicators consider the ZOOM platform an important online communication tool. According to the study, language in remote communication is endowed with new functions related to communication tactics and strategy. Social and cultural factors affecting the structure and properties of the communicative situation, as well as the characteristics of communicants, determine the success or failure of communication. Qualitative and quantitative indicators of online software tools are of interest for research of online discourse from different aspects.

Designing And Implementing a Chat System with Enhanced Security Via AES Encryption Methods

As technology has advanced, we have ushered in the age of the Internet, where online communication tools have become the preferred method for information exchange. While this shift offers unprecedented convenience and efficiency, it also introduces a slew of security concerns. Messages traversing the vast expanse of the internet are vulnerable to interception, tampering, and even fabrication by malicious entities. Such actions can disrupt communications and lead to significant repercussions for all involved parties. Given these threats, the imperative for robust encryption becomes clear. Typically, to safeguard the contents of a message, the sender encrypts it using a specific key. In the absence of this key, adversaries find it challenging, if not impossible, to decipher the encrypted message. Upon receipt, the intended recipient, equipped with the necessary key, decrypts the message to access its original content. Beyond encryption, digital signatures are often employed to verify the authenticity of the sender and prevent message forgery. Such cryptographic measures are pivotal in maintaining the sanctity of digital communications. This article embarks on an exploration of prevalent encryption techniques employed by contemporary online communication tools. It delves deeper into the AES (Advanced Encryption Standard) method, spotlighting its mechanics and efficacy. Culminating in a tangible application, the article presents the design of a rudimentary chat system underpinned by AES encryption, showcasing its potential in real-world secure communication scenarios.

Home Care Services and Early Detection & (Risk)Signaling: An Indispensable Link in Integrated Primary Care

Summary: Funded by the city of Antwerp, this project wants to optimize the preventive role and position of Home Care Services (HCS) in primary care by (1) improving the early detection en (risk)signaling of the home care professionals, (2) and elaborating the bridging function between HCS and the different primary care disciplines and sectors through shared vision and goals, suitable tools, communication systems and clear procedures in information sharing.
 Short description: HCS provide essential (non-medical) support that a person or a family in need of care requires in order to continue to live independently at home. Typical for Home Care Services is that employees spend many hours in close contact to the person or family in need of care. As a confidant to the client they quickly pick up on behavior changes, evolution in illness or condition. They are often the “eyes and ears” to a multidisciplinary team of care providers surrounding a client or patient. Or at least: they could be. All too often this indispensable role of HCS is insufficiently recognized by welfare organizations and medical care providers.
 The confidant position and early detection role of HCS professionals can bridge gaps between other professional care givers and a (psychologically or mentally vulnerable) client/patient, via signalization and referral to best placed (mental) health care or welfare actors.
 Several conditions need to be fulfilled for HCS to being able to effectively play this part in an integrated care system, like shared vision and goals, suitable tools, clear procedures in information sharing, recognition of HCS professionals as equal partners in primary care. All these conditions are being addressed in this project.
 Target group: All independent living persons in need of care and their care givers. In the first phase the project focusses on people with a psychological or mental vulnerability. 
 Project design
 * Involved actors:
 All HCS active in the City of Antwerp, in intense collaboration with a network of mental health care organizations, the social health services of the City of Antwerp. A sounding board is established to ensure the involvement of all relevant parties (project intervision, monitoring, adjustment).
 
 * Co –design approach: the target groups are therefore being involved via focus groups and quality surveys, throughout the project.
 * Possible restrictions:
 
 Legal restrictions on information sharing (e.g. GDPR, professional secrecy)
 Diversity in ways of financing of organizations.
 A broad and diverse set of (online) communication tools and ways of information sharing between health care sectors
 
 Next steps:
 
 Roll out of training programs to add to the competences of HCS professionals.
 Adjustment of internal and external communication protocols.
 Development and testing of uniform and shared (digital) communication tools.
 Application of uniformized methods concerning early detection, signalization and guidance in all vulnerable client situations.
 
 Learning for the international audience:
 
 Insights regarding the project's approach
 Importance of the role and contribution of a home care service (with lower-skilled staff) compared to the (highly-skilled) GP or home care nurse.
 
 
 

Analisis Kepuasan Pengguna WhatsApp Web Menggunakan Metode Webqual 4.0 dan IPA

Social media has become a lifestyle that cannot be ignored in recent times. One of the most frequently used online communication tools today is WhatsApp, which was created in 2009 by Jan Koum. In Indonesia, this application is used by all groups ranging from young and old, students to workers / employees who indirectly WhatsApp is a social media that has many advantages to become quite important in everyday life in society. The emergence of WhatsApp Web is a technology that gives its users the freedom to use more than one device, so that it can attract more users to use it. With so many users, researchers want to know how user satisfaction from this website regarding its usability, appearance, and service quality. Of course, to analyze the research, several methods are needed so that the analysis can run well. This research integrates the WebQual 4.0 and Importance Performance Analysis methods as a data analysis process. Researchers also used a questionnaire as a way to collect data from WhatsApp Web users, the questionnaire consisted of 23 questions with two indicators of expectations and performance. The results of this study are that there is a good influence from Usability Quality and Services Interaction Quality on user satisfaction and another case with Information Quality which has no effect. The recommendation for users is that WhatsApp Web cannot be accessed via a browser on a PC or laptop, it is possible that there is a VPN (Virtual Private Network) application, this application must be deactivated first.

Bots as an online communication tool in the political process on the example of the EDC-2023 in Russia

The article presents a brief theoretical overview of the types of bots, the purposes of their use, identification methods, and also examines global political campaigns with the active use of automated systems. Using the example of the 2023 regional election campaign, an empirical study was conducted, the purpose of which is to identify the features of using bot systems in online communication of the authorities represented by candidates and society. The study was conducted on the basis of open data from the VKontakte social network - all publications were selected in which candidates for the election of heads of regions for the period from August 28 to September 10, 2023 were mentioned. A total of 21 regions and 116 candidates were analyzed. The largest number of bots is typical for Moscow, the Moscow Region, the Republic of Khakassia, and the Pskov region. The detection of bots was based on the method of static signs: the same / similar text of the post, the absence of user activity, the absence of real photos, the lack of a personal profile. The data obtained allowed us to formulate conclusions about the use of bots to create a positive and neutral agenda. At the same time, the publications created automatically had zero or low views, which indicates their invisibility to the final audience and inability to influence the formation of public opinion. However, data on the mention of candidates and the presence of their positive image in the social network can be used in the preparation of administrative or analytical reports.

From classic communication to online communication: Identifying online communication tools

The emergence of the internet and digital technologies has facilitated the transition from classic communication to online communication. This shift has significantly expanded the possibilities of online communication. In this article, we will explore the development of a variety of online communication tools, such as synchronous and asynchronous online communication tools. These online communication tools support various types of communication. Ultimately, we will present how online communication offers new opportunities while requiring constant vigilance to maximize its benefits.

Personal and social protective factors of cyberhate: A general strain theory approach.

Adolescents of today grow up in a connected world. While online communication offers great opportunities, it can also have negative impact on adolescents' life. In this work, we are interested in the use of online communication tools to share and create cyberhate content. Anchored in the general strain theory, we studied how social support (i.e., parental, peers and teacher support) may be related to cyberhate perpetration. We further tested how personal characteristics such as empathy, self-esteem and anxiety could predict the propensity to be involved as cyberhate perpetrators. We collected self-reported questionnaires of 1019 French young people (13.04 years; ranging from 9 to 17) and measured their perceived (a) parental, (b) peers and (c) teachers' support as well as their (d) empathy/benevolence, (e) self-esteem and (f) anxiety. We also measured cyberhate perpetration and the association between perpetration, social support and personal characteristics. Our results highlight that parental and teacher support represent protective factors for cyberhate perpetration. Our results further suggest that self-esteem is negatively linked to the propensity to cyberhate perpetration.

Automated Spam Detection Using Sandpiper Optimization Algorithm-Based Feature Selection with the Machine Learning Model

The email has become an online communication tool and an important part of daily life. Spam mails take up a lot of space and bandwidth, and spam filtering algorithms have flaws that cause them to mistake legitimate emails for spam (false positives). These issues are becoming a bigger difficulty for the online world. This work proposes the use of a sandpiper optimization (SPO) algorithm, which is applied for the feature selection process which minimizes the training complexity and maximizes the classification accuracy and Radial Bias Neural Network (RBNN) for classifying emails as genuine email and spam email. The Enron email dataset and Spam Assassin datasets were used. The outcomes show that the rotation forest algorithm after feature selection with SPO accurately classifies the emails as genuine email and spam email with 3.88%, 5.75%, and 6.16% higher accuracy for Genuine Email, 2.31%, 8.47%, and 7.23% higher accuracy for spam email compared with existing Universal Spam Detection using Transfer Learning of the BERT Model (USD-TL-BERT), Hybrid Learning Approach for E-mail Spam Detection and Classification (HLA-ESDC), and the Email Spam Detection Using Hierarchical Attention Hybrid Deep Learning Method (ESD-HAHD), respectively. This demonstrates that the proposed method significantly outperforms existing methods.

Caregiver Burdens, Health Risks, Coping and Interventions among Caregivers of Dementia Patients: A Review of the Literature.

Over 55 million people reportedly suffer from dementia worldwide. In Japan, it is estimated that 1 in 5 people over 65 years old will have dementia by 2025, of which more than 20% will live with symptoms that require home/nursing care. Given the lack of effective medical treatments for dementia, informal caregivers play essential roles in allowing dementia patients to live with dignity. Our review focusing on caregiver burden showed that this burden has not been sufficiently addressed, despite having negative effects on caregivers' health, employment, and finances. It is important to consider non-pharmacological interventions that contribute to effective coping strategies for mitigating the caregiver burden. Online communication tools may be a viable intervention measure to educate caregivers on the importance of sharing resilient coping strategies to reduce their stress so that they can continue to provide care for their loved ones.

Adapting the Digital Servuction Model to Central Banks: Case Study: European Central Bank

Central bank communication has changed over the years, following the trend of digitalization. It has been used as a tool for the implementation of monetary policies since the 1990s, when central banks started publishing their inflation reports, outlooks, and meeting minutes on the road towards greater transparency, and to help meet their price stability mandate. This mandate cannot be achieved through traditional financial instruments alone, so digital communication and marketing has become an economic policy tool. The effectiveness of the European Central Bank’s online communication tools will be tested via a GAP model, by applying an adapted version of the servuction scale to the Bank and disseminating it to 500 citizens, with the purpose of measuring citizen satisfaction with its website and communications. The servuction model focuses on high quality services that are perceived as such by private sector customers, having a strong marketing component. The originality of the research consists in adapting it to the public sector, more specifically to central banks, and by treating citizens as customers throughout the study. The model was successfully applied to the European Central Bank, demonstrating that citizens’ expectations are highest regarding both the reliability and assurance dimensions, meaning that they want to feel confident in ECB actions, and to the understandability dimension of its online content. The largest gaps between citizens’ expectations and perceptions were identified within the efficiency, understandability, and empathy dimensions. In future, the study can be replicated and adapted to both national central banks and private banks within the European Union, assessing how citizens perceive their websites, communication, and marketing strategies, with the purpose of improving the latter two, and increasing civic engagement. The model can also be adapted to narrower topics relating to sustainable digital development, such as the expectations and perceptions of citizens with regards to central bank digital currencies.

THE PECULIARITIES OF ELICITATION TECHNIQUES’ USAGE IN DEVELOPING FOREIGN LANGUAGE SKILLS

The article highlights the importance of elicitation in modern foreign language teaching. The author states that eliciting various language skills, such as vocabulary development, grammar structures, speaking, listening, writing, and cultural understanding, plays a vital role in providing students with meaningful opportunities to produce language. The problem is to create a dynamic and interactive learning environment through elicitation, which fosters active participation, fluency, and the practical application of language skills within authentic contexts. In the context of language teaching, elicitation can be used interchangeably with eliciting. In this article elicitation is defined as a number of techniques used in teaching to gather (or elicit) knowledge from the students as well as to get them to actively produce speech or writing. These techniques are useful when you want to encourage and prompt students to produce language, express their ideas, or provide responses. It involves the teacher’s deliberate efforts to draw out or elicit language from students rather than directly providing the answer or information themselves. The author emphasizes that by eliciting students’ responses and actively involving them in the learning process, teachers facilitate a learner-centred approach that empowers students to gain confidence and proficiency as language users. It was noted that taking into account the integration of technology in foreign language teaching, current works have begun to explore the use of digital tools and online platforms for elicitation purposes. That is why, the article also mentions the effectiveness of virtual tasks, and online communication tools in eliciting language production and promoting learner engagement. The findings of this article underscore the significance of incorporating elicitation techniques in language teaching. Ultimately, elicitation serves as a powerful range of techniques in language classrooms, enabling students to develop essential foreign language skills and succeed in authentic communication situations.

Effects of SARS-CoV-2 Pandemic on computer communication: delayed consequences and new behavioral standards

The relevance of this study is revealed in a selection of online communication tools with the forced consequences of the spread of SARS-CoV-2 in the world, revealing the effectiveness of distance learning. Objective: to trace the transformation of the speech and behavioral standard depending on the internal understanding of their own knowledge about computer-mediated communication in comparison with traditional methods of communication; to evaluate the effectiveness of virtual communication based on the analysis of the needs of communicants in the process of online communication. The presented analysis of the form of communication demonstrates the processes of transformation of the speech and behavioral profile of communicants, which allows for additional research for a wide range of readers who practice online interaction on an observable basis. The material was data from an online questionnaire in which 261 respondents from Kazakhstan took part. The methodology is based on the psychological verbal-communicative method of anonymous online questioning using Google Forms via social networks. Results: online communicants identified the ZOOM platform as an important tool for online communication as an important factor in maintaining stable interaction in a professional environment, training and social communication. Effective computer communication poses the problem of compliance with the norms of online communication for successful interaction. Further study of qualitative and quantitative indicators of various online software tools is of interest for improving the linguistic modeling of educational online discourse with the prediction of the result.

Perspectives of Science and Art Center (BİLSEM) Teachers and Students on Distance Education: The Example of İzmir Province

The aim of this study is to reveal the perspectives of teachers working in Science and Art Centers (BİLSEM) and elementary-level students attending these schools in İzmir province regarding distance education. The research, which utilized the qualitative research method of phenomenology, was conducted in five Science and Art Centers located in İzmir during the second semester of the 2020-2021 academic year. Thirteen teachers and 35 elementary school students working in these centers participated in the study, which took place in April and May. The data was collected through structured interviews with the teachers and semi-structured and structured interviews with the students, using open-ended questions developed by the researcher. The data was analyzed using a descriptive approach. The findings of the study indicate that teachers employed various online communication tools and different methods and techniques in distance education. It was observed that no quantitative evaluation was conducted in BİLSEM; however, teachers resorted to various methods for tracking what was taught. Based on the findings from the teachers, it was concluded that university education, postgraduate education, and similar factors contributed to gaining technological competence. Although the students had positive feelings toward distance education, it was found that they still preferred face-to-face education.

ФАКТОРИ, ЯКІ ВПЛИВАЮТЬ НА УСПІШНІСТЬ ПОБУДОВИ ПЕРСОНАЛЬНОГО БРЕНДУ

<p><strong><em>Purpose of the study</em></strong><em>. This study identifies the main factors that influence the success of building a personal brand.</em></p><p><strong><em>Research methodology</em></strong><em>. To conduct a comprehensive study of personal brand-building success factors, various research methods were employed. These methods included analysis and synthesis to examine reality, reception, and generalization to gather relevant information. They also included the descriptive method to provide a detailed account of the research subject. In addition, they included a systematic approach to ensure a structured and organized investigation. These methodological approaches were chosen to facilitate a thorough understanding of personal brand-building factors.</em></p><p><strong><em>Results: </em></strong><em>The findings of the article indicate that the factors influencing the success of building a personal brand can be categorized into positive and negative factors. The study substantiates that the main positive factors include the authenticity of the personal brand, effective utilization of communication tools to enhance brand awareness, demonstration of expertise in a specific field or niche, maintaining stability and regularity in brand-building efforts to sustain audience interest, and the individual’s ability to adapt. On the other hand, negative factors encompass a lack of brand integrity and consistency arising from the absence of a brand strategy or inconsistent implementation, inadequate management of brand reputation, rigidity, low-quality content, and the presence of fake information. The study establishes that both positive and negative factors should be effectively considered during the subjective analysis phase, particularly in the development of the personal brand concept. </em></p><p><strong><em>The scientific novelty </em></strong><em>of the obtained results lies in the identification and reevaluation of the key factors that can have a positive or negative impact on the process of building a successful personal brand. This study offers a fresh perspective and insights into understanding these factors. </em></p><p><strong><em>Practical meaning. </em></strong><em>This research applies to individuals from various professional backgrounds, such as journalists, writers, artists, HR specialists, and others (these individuals are involved in or interested in creating a personal brand). The findings and analysis provided in the article can serve as a valuable resource. It provides practical guidance and strategies for individuals seeking to establish and develop their personal brands effectively.<strong></strong></em></p><p><strong><em>Key</em></strong><strong><em> </em></strong><strong><em>words:</em></strong><em> building a personal brand, online communication tools, personal brand, social communications, social media. </em></p>

Impact of digital communications on project efficiency through ease of use and top management support

The pandemic has made the world witness an overnight transition from traditional to digital space owning to a lockdown, affecting everyday life. During the lockdown, the business community and people switched to online communication tools for survival. The behaviour towards adopting online communication tools during the pandemic has opened a new direction for researchers to study. This study aims to understand how during the covid-19 lockdown, digital communication tools affect project efficiency. It also explored to what extent project performance (PP) has been affected by digital communication during the lockdown. The study has used a cross-sectional quantitative-based approach. Moreover, a convenience sampling technique was adopted to collect. The target respondents are the project staff and employees of humanitarian organisations comprising international non-profit organisations (INGOs), UN agencies, and local non-profit organisations (NGOs) based in Pakistan. The survey was shared with 400 employees, and only 302 respondents responded. The results show that the user behaviour towards adopting digital communication tools is high; digital communication tools have an impact on project performance, while ease of use significantly moderates the relationship between digital communications tools and project performance compared to top management support. The research helps study employees’ struggles in adopting change and advising organisations to devise practical digital communication strategies and business continuity plans to cope with crises.

Characterization of the use of SolidWorks Standard Software in the 2022, two years after COVID-19 Year, by the students of Mechanical Engineering of the TECNM Campus, Instituto Tecnológico de Mexicali

During the year 2022, the COVID-19 pandemic has prompted people to look for online communication tools such as SolidWorks Standar software. The objective of this quantitative research is to measure the impact on users of Mechanical Engineering career of the Institute Tecnologico de Mexicali with 127 enrolled students and make a diagnosis, based on the results of a survey applied to 79 students.

Mengurai Pengalaman Positif Tamu Saat Menginap di Sheraton Senggigi Beach Resort

Customer reviews on the internet play an essential role in generating opinions in electronic Word-of-Mouth (eWOM); This review serves as an online communication tool that significantly influences the perception of the following potential user. The purpose of this study is to understand the opinions that often appear in actual customer reviews that give an Excellent and Very Good rating. This study collected 1.515 online review data from the Tripadvisor website using automated web data mining techniques. Next, we used the JMP Pro 14 software to parse and visualize the research data at the analysis stage. The data shows that the most critical customer satisfaction lies in non-physical services, namely "staff" services, where most of the reviews express the meaning of being very satisfied with the services provided by the staff. Meanwhile, in the aspect of physical attributes, there is an important note, namely the "room" aspect, where this term is used to refer to complaints of bedrooms and bathrooms that are old and dirty enough to require renewal. Physical attributes, such as pool, breakfast, beach, and restaurant, are satisfactory because they can meet customer expectations