Office Of Counsel Research Articles

Customer Feedback Management Across Support Service Units in the University of the Cordilleras

Feedback from customers are essential inputs for an organization’s improvement specially when managed effectively, may it be in industries, businesses, or educational institutions. This study aimed to describe the procedure on managing customer feedback implemented by the various support service units in the University of the Cordilleras. The researcher utilized a qualitative research design. Data were collected using a semi-structured interview conducted online with twenty (20) office personnel selected through purposive sampling. They were from the Student Welfare Services, Libraries, Career Development Center, Guidance and Counseling Office, Medical Clinic, Registrar’s Office, Student Development and Welfare Office, Occupational Safety and Health, Center for Social Responsibility, Marketing Communications and Enrollment Services; and Accounting Office. The inductive thematic approach was used to analyze data which highlighted interesting themes identifying three (3) primary processes in managing customer feedback – 1) gathering feedback, 2) documentation and 3) addressing feedback. Feedback sources may include surveys, evaluations, and interviews via traditional or online methods. Documentation entails collating and classifying feedback, which then leads to the identification of actionable items. The research findings suggest that customer feedback management extends beyond mere data collection and documentation; instead, it requires actions, actual measures and continuous improvement efforts that are monitored and sustainable.

The Effect of a Required 48-Hour Window to Schedule Genetic Counseling on Time From Diagnosis of Breast Cancer to Surgery.

The length of time from diagnosis of breast cancer to surgery has steadily increased. Consultations and tests, in addition to a lack of available counseling programs, contribute to delays. Evidence suggests that delays between diagnosis and surgery may adversely affect patients. This article examines the effect of time from diagnosis of breast cancer to surgery by requiring nurse navigators to contact the genetic counseling office within 48 hours of the diagnosis to schedule an appointment for the patient as soon as possible. Using a quasiexperimental design, data of time from diagnosis to surgery among patients with breast cancer were collected retrospectively preintervention (N = 30) and prospectively postintervention (N = 30). Time from diagnosis to surgery decreased significantly from pre- (mean = 50.3 days, SD = 22 days) to postintervention (mean = 39 days, SD = 16 days) (t = 2.25, p = 0.03).

Manajemen Bimbingan Dan Konseling Di Sekolah

Guidance and counseling teachers are guidance and counseling officers in schools who provide services related to student development and also making them independent. The implementation of guidance and counseling programs needs to be systematic and structured. Guidance and counseling management is needed to achieve the goals that have been created, because it can place the roles of guidance and counseling teachers in fulfilling their obligations to serve counselee, in this case students. Guidance and counseling management includes planning, organizing, actuating or implementation and also controlling and monitoring or what is called supervision, which is the core of management in guidance and counseling in schools. The role of guidance and counseling teachers in guidance and counseling management is very important, sothe expertise of guidance and counseling personnel is needed to carry out good management. Good management carried out by good personnel can facilitate achieving the desired goals.

Comments of Charles Weisselberg, Federal Public and Community Defenders, and the CAN-DO Foundation on the Social Media Provisions of the Proposed Rule on Inmate Discipline Program, Docket BOP-2024-0001 (Submitted to the Office of General Counsel, Bureau of Prisons, via regulations.gov)

Comments of Charles Weisselberg, Federal Public and Community Defenders, and the CAN-DO Foundation on the Social Media Provisions of the Proposed Rule on Inmate Discipline Program, Docket BOP-2024-0001 (Submitted to the Office of General Counsel, Bureau of Prisons, via regulations.gov)

Critical Public Health Legal Theory: Proposing a New Approach to Public Health Law as a Tribute to Professor Charity Scott.

It was a great privilege to know Professor Charity Scott. I first met her when I was finishing Emory University's joint law and public health program in the early 2000s, through the Office of General Counsel at the U.S. Centers for Disease Control (CDC), in the early days of CDC's Public Health Law Program, now the Office of Public Health Law Services. In those days, introductions were generous and frequent for excited students beginning their careers, but meeting Professor Scott made an impression on me. She was the first and only female health law professor in the field that I had the opportunity to know in the early years of my career.

Research on optimization of teaching mental health monitoring and evaluation system based on intelligent algorithm

Abstract Recently, the application and optimization research of intelligent algorithms in the monitoring and evaluation system of teaching mental health has been focused on. Many countries cannot avoid that with the rapid development of the urban economy, the mental health of Chinese people is ignored without knowing it. This phenomenon is more obvious in today’s campuses, especially in colleges and universities. Although the campus is equipped with a psychological counseling office, most students choose to give up because they can’t face themselves in a bad mood. Traditional random checks and individual conversations have no good effect. The intelligent algorithm developed in the new era is inevitably applied to the detection and evaluation of teaching psychological health. However, the intelligent algorithm at this stage cannot meet the requirements of teaching mental health monitoring and evaluation, because the data collection and processing are not completed through the matching intelligent algorithm, but directly through the algorithm DC method. The data collection will cause certain errors, and the data processing and output will inevitably be biased. This research is a kind of optimized intelligent algorithm system that can be applied to the monitoring and evaluation of teaching mental health. First, the research introduces and compares several modern intelligent algorithms used in teaching mental health monitoring and evaluation, and then analyzes the main influencing factors of monitoring and evaluation. These factors are integrated into the intelligent algorithm monitoring and evaluation system as key intelligent algorithm research objects, Finally, the optimized monitoring and evaluation system is applied in practice to obtain the corresponding imperfect information performance, and the final optimized result is obtained through further improvement. The results show that in most cases, a certain intelligent algorithm can not fully adapt to the detection and evaluation system, but the combination of different kinds of intelligent algorithms through influencing factors can give play to its advantages, and the final results can also be consistent with the actual. The proposed intelligent algorithm can not only be used in the monitoring and evaluation of teaching mental health but also reflect more monitoring and evaluation of teaching quality. The essence of the intelligent algorithm is to obtain complete data that can reflect reality by exploring the value of various information data. In the future, more joint intelligent algorithms will be proposed, which can adapt to more situations and achieve complete applications in teaching, security, medicine, and other fields.

Chi-Square Analysis of the Survey of ICT Availability and Competency of Secondary Schools' Guidance and Counseling Officers in Bwari Area Council FCT Abuja, Nigeria

The quest for the use of Information and Computer Technology (ICT) by Guidance and Counseling Officers to discharge their duties in Bwari Area Council FCT Abuja, Nigeria, is of importance and has been emphasized. This study investigates the availability and competency of Guidance and Counseling Officers on the use of ICT. It also examines the influence of gender on Guidance and Counseling Officers’ perceived self efficacy. A total of One hundred and fifty (150) questionnaires were distributed out of which to a total of one hundred (100) were retrieved from Guidance and Counseling Officers (50 male and 50 females) in Bwari Area Council of Federal Capital Territory, Abuja Nigeria, who were asked to indicate the availability and their level of competence in the use of ICT. The validity of the questionnaire was approved by three experts in the field. The Cronbach's alpha reliability coefficients were 0.91, 0.83, 0.79 and 0.88 for experience of using computers, level of competency in basic computer operations, competency in using computer software and total score respectively. Percentage analysis showed that 72% of the Officers do not have the required experience in the use of computers, computer basic operations and the use of application software. The chi-square analysis indicated no significant difference between male and female Guidance and Counseling Officers’ competence in the use of computers, computer basic operations and the use of application software. It is recommended that the Officers should go extra mile in improving themselves as the professional development training provided by the government has proved inadequate. Guidance and Counseling Officers should be given adequate basic and advanced training on the use of ICT during their school training

Closer to Fine

Treatment for eating disorders often occurs in small, private counseling offices or isolated treatment centers, where clients’ voices remain inaccessible. Meanwhile, therapists, nutritionists, and doctors discuss “best practices” for treating those with eating disorders. In this article, the author provides a personal account of her struggle not only with anorexia nervosa but also with various treatments. Relying on journals kept for over ten years, the author utilizes poststructuralist, critical theory to argue that many therapies and medications used in the treatment of her anorexia were unhelpful. She then describes how a more thoughtful/participatory/egalitarian approach for helping those with eating issues, one that relies less on labeling and more on empowerment, was key to her “recovery.”

WHY DO STUDENTS GO TO COUNSELLIN

This research set out to identify the reasons why students attend the faculty/university counseling office and to identify students' preferred ways to promote the services of their faculty/university counseling office for the years 2019 and 2022. The research method used was a questionnaire survey (Alpha Chronbach coefficient is .790), applied to 207 students. The counselor’s personality matters the most (5.2464- on average value) when students address the counseling office, followed by the promotion made to the counseling office (5.1304 average) and the students' interest (5.0242 average). The reasons for addressability to counseling is centered on: the need for individual counseling services (105 choices, N-207), the need for career counseling (47 choices) and the students' need for information (15 choices). Students acknowledge that they need individual counseling services (105 choices) and career counseling services (47 choices) but some are unaware of the existence of the counseling office (69 choices) and would need counseling, because they are not self-confident (51 choices). The ways students prefer to promote counseling services are flyers (26.06%) (mean - 3.69 with standard deviation - 13.41) and Facebook posts or on student groups (25.31%) (mean - 3.58 with standard deviation - 13.43).

Identifikasi faktor yang berhubungan dengan pemilihan alat kontrasepsi pada pasangan usia subur di Desa Sei Kamah I

A country with a large population will have a high population density. Indonesia is now handling this problem. Based on information collected from the Sei Dadap District Family Planning Counseling Office from 583 couples of reproductive age in Desa Sei Kamah I in 2021, as many as 253 (43.30%) were actively registered as family planning participants. This study aimed to identify, analyze and explain the factors related to the selection of contraceptives for reproductive age couples (RAC) in Desa Sei Kamah I, Sei Dadap District, Asahan Regency. This research is an analytical survey research with a cross-sectional research design. The fixation of sample size in this study was calculated using the sample calculation formula, it calls the cross-sectional formula and obtained a sample of 82 respondents. This study has six independent variables, specifically: variables of age, number of children, level of education, level of knowledge, partner support, and pregnancy plans with the dependent variable being the choice of contraception at RAC. Data were collected by interview using a questionnaire and then analyzed using the chi-square test with a value of α = 0.05. The results showed that the variable related to the choice of contraceptives in RAC was the couple's support (p=0.001). The cadres are expected to grow the husband's support for their wife to use long-term contraceptives and bring awareness for the husband to participate in using long-term contraceptives, Man Operation Method (MOM) with involvement from public figures, because the husband's support significantly affects the contraception that the respondent will choose.

Challenges in Arranging to Waive Parental Consent in HIV Prevention Studies of Adolescent Men Who have Sex with Men: The Case of HPTN 078

ABSTRACT Including adolescent men who have sex with men (AMSM) in HIV prevention and treatment studies without parental permission is vital, but has often faced barriers. We examine the case of recent Institutional Review Boards (IRB) reviews of an HIV treatment and prevention study that requested waiving parental permission at four United States sites, but received different responses from each institution. IRBs varied in whether and how they weighed parental rights against AMSMs’ rights and individual and social benefits, and potential harms (e.g., if a parent disapproves of the adolescents’ sexual behavior). One IRB “tabled” the decision to receive advice from the university Office of General Counsel (OGC), despite state laws allowing minors to consent to HIV testing and treatment without parental permission. Another IRB consulted the university’s Chief Compliance Officer (CCO), which thought the waiver was inconsistent with state law, which discusses “venereal disease,” but not HIV. University attorneys may have competing priorities, however, and thus interpret relevant laws differently. This case raises critical concerns, highlighting needs for advocates for AMSM, researchers, IRBs and others at institutional, governmental, and community levels to educate policymakers, public health departments, IRB chairs, members, and staff, OGCs and CCOs about these issues.

Career Counseling To Prepare For The World of Work

Career counseling is directly related to problems regarding the future of vocational school students in determining and choosing jobs based on all career attitudes they have. Career counseling is presented to provide services in shaping the career patterns of vocational school students towards the world of work. The purpose of this article is to conduct a literature review on the implementation of career counseling in vocational schools and university in several countries for preparation for the world of work. In the process of collecting data, 7 journals were found that support this research. The results of the study found that the implementation of career counseling in vocational schools has different way. Career counseling is something that supports job readiness in addition to the self-concept that students already have. The results of this study can also be used as recommendations for career counseling officers in order to improve services and optimize the career counseling service system.

Psychological and social adaptation of students with visual impairment and blindness at Mu’tah University

This study aimed to identify the level of psychological and social adaptation of students with varying levels of visual disabilities at Mu’tah University and the effect of gender on it. To achieve these aims, the researcher prepared and used a psychological and social adaptation scale to collect data from twelve students with visual impairment or blindness (both male and female). The results showed that the levels of psychological and social adaptation were moderate. Further, there were no statistically significant differences between students with visual impairment in psychological and social adaptation levels due to gender, only in psychological adaption favoring males. One of the most important recommendations of this study was to provide psychological support and counseling services to students with visual impairment or blindness at the university’s student counseling office. Keywords: Psychological adaptation, social adaptation, visual impairment, blindness, Mu'tah University; Jordan.

DO STUDENTS GO TO COUNSELLING ACTIVITIES?

At the beginning of the 20th century in the U.S., psychological intervention one might say that have been born. This research started from the following hypothesis: there is a correlation between the awareness of the existence of counseling offices and the degree of addressability to the services offered by counseling offices. The method used was a questionnaire survey (Alpha Cronbach coefficient is .790), applied on 207 students. The existence of the counselling office in the university is unknown for 54.6% of students (113 subjects) and there are 55.1% (114 subjects) who do not know that there is a counselling office within the university, registering a correlation of .657** (p-0.01). Due to not knowing about the existence of this office and the services offered by it, the 152 subjects – there are 73.4% who never called the counselor, and they come as a negative consequence, unfortunately. Out of 23 students - 11.1% very rarely addressed counselling services and 16 students -7.7% rarely called the services of the counseling office. Only 1 student - 0.5% and 3 students -1.4% say they have very often or often turned to the counselling office in their student life. A number of 12 students - 5.8% declare that they have turned to the school counsellor every now and then.

Culturally Matched Embedded Counseling: Providing Empowering Services to Historically Marginalized College Students

ABSTRACT To address the urgent need of mental health services on college campuses, particularly for historically marginalized students in HWIs (Historically White Institutions), the current paper presents a model of embedded counseling within campus cultural centers. Embedded counseling refers to having a mental health provider co-located and delivering services in a department or center on campus instead of within the traditional college counseling offices. Despite potential benefits, little research exists on embedded counseling and even less on embedded counseling within cultural centers. Embedded counseling is an important service delivery approach to understand given the high need for mental health treatment experienced by historically marginalized communities and the barriers to service they face. The authors propose a model that describes characteristics of culturally matched embedded counseling and the systemic support needed to have a successful program for underserved communities. This paper offers recommendations for structuring and implementing the culturally responsive framework for services.

Linguistic Features of Clients and Counselors for Early Detection of Mental Health Issues in Online Text-based Counseling.

Online counseling is essential for overcoming mobility restrictions, schedule limitations, and mental health stigma. However, government counseling offices are being inun-dated with consultations for which non-mental health supports are targeted. Therefore, we aim to create a classification model that classifies whether the clients have mental health issues or other issues. We expect to support counselors by presenting the classification results. We conducted the first automatic detection of clients who might be suffering from mental health issues and used almost 1000 actual counseling sessions for our machine learning framework. We achieved an F1-score of 0.646 by classifying dialogue sessions using features such as frequency-inverse, document frequency, document embedding of a large-scale language model, linguistic inquiry and word count, topic modeling, and statistics of dialogue sentences. In addition, we performed dimensionality reduction with principal component analysis. We also conducted evaluation experiments using dialogue sentences from the beginning to the middle of sessions as input and clarified the relationship between the number of messages in the dialogues and the transition in the classification performance. We also identified the words that contribute to detecting mental health issues for each client and counselor. Clinical relevance-This study makes it possible to detect the trends identified in a client's anxieties during counseling. Our findings are critical for designing systems that assist counselors.

Institutionalization of the Understanding of International Law in the Ottoman State: The Legal Consultancy of the Sublime Porte (The Office of Legal Counsel)

Institutionalization of the Understanding of International Law in the Ottoman State: The Legal Consultancy of the Sublime Porte (The Office of Legal Counsel)

Conducting Effective Group Meetings

Group meetings with employees are the heart and soul of employer campaigns to defeat unions. In the months ahead, in light of the recent guidance from the NLRB General Counsel's office, employers may need to make small changes to such meetings. However, the guidance gives rise to a more important question—what exactly makes for effective group meetings?

The Effectiveness of Guidance and Counseling Practices on Students’ Career Development in Secondary Schools in Temeke Municipality

This study intended to examine The Effectiveness of Guidance and Counseling Practices on Students’ Career Development in Secondary Schools in Temeke Municipality using embedded research design. It was undertaken in Temeke Municipality, Dar es Salaam Region, Tanzania. The target population was heads of secondary schools, teachers, students, and ward educational officers. The sample size used comprised of 15 teachers, equivalent to 10% of the 150 teachers in the selected secondary schools, three school heads, and 120 students as 10% of 1,200 students from Forms III and IV. Probability and non-probability sampling tactics were employed in the selection of respondents from the targeted population. Observation method, documentary review, interview guide and questionnaires were used to collect primary data while secondary data were obtained in the documents. Data were analyzed both quantitatively and qualitatively. The findings reveal the existing lack of specialized personnel in the field of career guidance and counseling. Instead, teachers are randomly picked to hold that position; a teacher seen to be morally upright and religious is appointed and tries to do the best possible to support these students. Through the study, there was glaring evidence that the tight school timetable does not give room for students to consult their teachers –particularly the time table for extra-curricular activities. It has been established, according to the survey, that guidance and counseling practices face limited teaching and learning materials, counseling offices, negative perception from students and limited support from the government. The findings also show that students experience little support from parents and teachers. Schools in the sample lacked special counseling rooms and even confidentiality from teachers. It is, thus, recommended that special in-service training and seminars should be provided to teachers expected to be school guidance-counselor and there should be financial support from parents, government and the community at large.

Abstract PO-049: Evaluation of disparities in genetic testing-related outcomes among BRCA1/2-positive women: Impact of race/ethnicity and residential locale

Abstract Individuals who test positive for BRCA1/2 genes, or hereditary breast cancer mutations, are 33-55% more likely to develop breast and ovarian cancers before the age of 70. While research on hereditary genetic testing for these mutations continues to emerge, there remains unanswered questions regarding access to testing and related cancer care. The purpose of this study is to determine the associations between race/ethnicity, residential locale, and several genetic testing-related outcomes among women with BRCA1/2 mutations. This study is a cross-sectional study of US-based women (18+ years) who have tested positive for either (or both) BRCA1/2 genetic mutations within the past 5 years and who identify with one or more disadvantaged health population (racial, ethnic, or sexual minority, person with a physical disability, chronically-ill, those in poverty, immigrant populations). Adjusted odds ratios (aORs) and 95% confidence intervals (CIs) were estimated using multivariable logistic regression models for the associations between race/ethnicity (non-Hispanic white [referent], minority status), locale (urban [referent], suburban, rural), and genetic testing outcomes (i.e. specific genetic mutation, behavioral/family therapy referral post-testing, receiving family-based genetic testing, genetic testing through a primary care provider (PCP) or direct-to-consumer (DTC) [vs. genetic counseling office or hospital genetics program], and undergoing surgery or surveillance). A total of 211 women were recruited from Facebook BRCA1/2-oriented support groups to complete an online survey measuring demographic, cancer, and genetic information, psychosocial variables, access to care, experiences with genetic testing, and suggestions for future care and 194 were included in the current analysis. Most participants were NHW (67.2%), employed full- or part-time (81.5%), and lived in a suburban locale (56.4%). Women living in suburban areas were significantly less likely (aOR=.394, 95% CI, .191-.816) to receive behavioral/family therapy referrals after genetic testing compared to those living in an urban locale. Women living within a rural locale were 3.39 times more likely to receive genetic testing from a PCP or DTC (95% CI, 1.15-9.91) compared to women living in urban locales. No significant results were observed for adjusted models with race/ethnicity as the predictor or with other genetic testing outcomes. Our study identifies disparities in genetic testing resources and access among women living in suburban and rural areas of the US. These findings can be used to inform future care, research, and resources that may impact services relating to genetic testing within these locales. Citation Format: Kate E Dibble, Avonne E. Connor. Evaluation of disparities in genetic testing-related outcomes among BRCA1/2-positive women: Impact of race/ethnicity and residential locale [abstract]. In: Proceedings of the AACR Virtual Conference: 14th AACR Conference on the Science of Cancer Health Disparities in Racial/Ethnic Minorities and the Medically Underserved; 2021 Oct 6-8. Philadelphia (PA): AACR; Cancer Epidemiol Biomarkers Prev 2022;31(1 Suppl):Abstract nr PO-049.