Value Creation Model Research Articles

Overview of the city's cultural development and urban indicators

Urbanization (or urbanisation) is the population shift from rural to urban areas, the corresponding decrease in the proportion of people living in rural areas, and the ways in which societies adapt to this change. It can also mean population growth in urban areas instead of rural ones. It is predominantly the process by which towns and cities are formed and become larger as more people begin living and working in central areas. Urbanization is often responsible for the myriad of modern problems facing humanity. Although the two concepts are sometimes used interchangeably, urbanization should be distinguished from urban growth. Urbanization refers to the proportion of the total national population living in areas classified as urban, whereas urban growth strictly refers to the absolute number of people living in those areas. It is predicted that by 2050 about 64% of the developing world and 86% of the developed world will be urbanized. This is predicted to generate artificial scarcities of land, lack of drinking water, playgrounds and so on for most urban dwellers. The predicted urban population growth is equivalent to approximately 3 billion urbanites by 2050, much of which will occur in Africa and Asia. Notably, the United Nations has also recently projected that nearly all global population growth from 2017 to 2030 will be by cities, with about 1.1 billion new urbanites over the next 10 years. In the long term, urbanization is expected to significantly impact the quality of life in negative ways. This article defines "cultural experience" and places it in a holistic conceptual model; “the cultural city” where it plays a relevant role in improving the performing of cities. The conceptual model combines the basic elements of the heritage city, the smart city and the creative city. The city is interpreted from a threefold perspective; as a repository of resources, as a connective interface, and as the setting for citizens' life and social and professional experiences. In this context, each of these perspectives incorporates culture in a different way, enabling different models of value creation and different processes of production and reproduction of this value. In each of the urban models described above, production processes that combine symbolic, physical, financial, social, human and cultural capital in different ways and urban strategies are implemented to provide cultural experiences that ignite transformative effects through several spillovers.

On the Value of Data in Industrial Services: How to Optimize Value Creation by Reconfiguration of Operant Resources

The background to this article is a quantitative model for data-driven value creation that conceptually explains a holistic approach to finding optimal data-driven service configurations along the customer lifecycle by modeling both provider and customer value and identifying the optimum on the Pareto front. This model, which provides an artifact for service optimization in an iterative design process, is characterized by different inputs that model the costs and benefits of providers and customers depending on different intensities of data usage for services in the respective phases of the lifecycle. In this article, we analyse empirical industrial service configurations by applying the quantitative model and derive insights for optimizing value creation. The analysis shows that this optimization leads to solutions that are not simply achieved by maximizing the intensity of data usage of individual services, but by specifically optimizing the reconfiguration of operant resources along the lifecycle. This enables an overall optimization in a designoriented, iterative approach that differs significantly from standard models that target ascending levels of intensity and maturity of digitization.

Sustainability-oriented innovations and value creation in SMEs: An illustration in the Colombian context

Unlocking the potential of small and medium-sized enterprises hinges on grasping the underlying principles driving the development of sustainability-oriented innovations. It empowers this community of firms to contribute to sustainability and, at the same time, generate value. In this sense, drawing on the sustainable value creation model, the purpose of this study is to propose a framework for sustainability-oriented innovations in small and medium-sized enterprises by analyzing various strategic approaches. The study employs a theoretical approach aligning conceptual foundations with sustainability-oriented innovations. The study utilizes the sustainable value creation model and identifies four strategies suitable for small and medium-sized enterprises: (i) pollution prevention, (ii) product stewardship, (iii) clean technology, and (iv) sustainable vision focused on the base-of-the-pyramid. Further, portfolios of sustainability-oriented innovations, framed in each of the four strategies and in the context of small and medium-sized enterprises found in the literature are discussed. To illustrate each strategy, the analysis of four small and medium-sized enterprises operating in Colombia is conducted. The findings demonstrate how these strategies, combined with the implementation of portfolios of sustainability-oriented innovations, generate value in small and medium-sized enterprises, while promoting sustainability in the case of the context of an emerging economy. Moreover, the study suggests that small and medium-sized enterprises can effectively adopt a strategic orientation toward designing and implementing portfolios of sustainability-oriented innovations. Ultimately, the study highlights the potential of small and medium-sized enterprises in developing economies to contribute strategically to sustainable development, given their unique characteristics.

The Value Creation Model in Integrated Reporting: Evidence from Poland

The Value Creation Model in Integrated Reporting: Evidence from Poland

Resource flows in a multi-directional integrated value creation model

This research reveals a multi-directional value creation model that highlights the role of customers as partners in a network of reciprocal resource exchanges. Customer-partners are conceptualized as customers that go beyond purchasing and using a product or service. They voluntarily engage end-customers to help the end-customers use the firms’ products and services, or to otherwise solve the end-customer’s problems with the firms’ products or services. To illustrate the importance of the customer-partner to the value creation process, the authors integrate various value creation perspectives with social and resource exchange theories to illuminate the various resources exchanged when firms and their various types of customers engage in social interactions. The resultant model is derived from a netnography in the context of a high-tech firm’s online support community. Findings point to three important activities (platform design, customer profiling, and platform engagement) for firms to consider if they hope to successfully integrate their customers in the value creation process.

Digital Transformation of SMEs in Albania: The Case for the Value Creation Model

Adopting digital technologies has become necessary for SMEs if they are to succeed in the competitive and integrated global market, and that is true for the SMEs in Albania, too. However, investing in digital technologies would be a burden to them since they are very small in size and resources. Albania has almost 119 000 active enterprises and roughly 110 000 of them have less than 10 employees. Identifying the right model for the SMEs in Albania — the value creation model — is the purpose of this paper towards finding the incentives for businesses to invest in digital technologies.

DESIGNING BUSINESS MODELS FOR A CIRCULAR ECONOMY

AbstractThe megatrend sustainability will significantly change the future value creation of manufacturing companies. Their current linear value creation models need to change to conform to the requirements of sustainability. To face the challenges the circular economy has emerged as a promising economic model. With the shift from a linear to a circular economy, companies have to adjust their current business models. However, they still lack knowledge and adequate methods to develop circular business models. Hence, the aim of the paper is a circular business model canvas (CBMC) for designing circular businesses. A systematic literature review was conducted to identify significant criteria for circular business models. The criteria were analyzed utilizing a qualitative content analysis to derive the business model elements required for the circular economy. Existing elements from the Business Model Canvas were enriched and five new elements, e.g., reverse logistics, were found. Then, the business model elements were logically arranged resulting in the CBMC. It guides companies to systematically develop business models for the circular economy. The CBMC was evaluated by applying it within a mediumsized company in the electronics sector.

Employee acceptance of disruptive service innovations at the frontline: The role of collective sensemaking processes

Acceptance of service innovation by frontline employees is a challenging issue, especially if such innovations have the potential to disrupt existing value creation models and individual competencies. Disruptive service innovations are often (1) characterized by a high degree of innovativeness related to significant changes in technology and in the market and (2) may be introduced by technology manufacturers as new service market entrants that cause a competitive threat to the existing service provision. We argue that such innovations challenge frontline employees' focus on routines and standardized service operating procedures. The perceived threat and resulting high levels of uncertainty may inhibit innovation acceptance. Our study follows a collective sensemaking perspective, paying special attention to investigating the moderating role of (1) the exchange of operational information within a workgroup and (2) a firm's entrepreneurial orientation. Whereas the former may increase frontline employees' preference for incremental improvements, the latter may help to increase the acceptance level of potentially more disruptive innovations. We test our theoretically derived hypotheses with an experimental vignette study of 671 frontline employees in the field of audiology, a health care market particularly affected by both more radical and market entrant innovations. Results show that a high degree of innovativeness has a negative effect on innovation acceptance. Frontline employees accept radical innovations less readily than incremental innovations. A competitive threat from new technology manufacturers in the supply chain does not lead to a lower innovation acceptance level. The moderation results indicate significant effects of both information exchange and entrepreneurial orientation. Intensive information exchange within the workgroup strengthens the negative relationship between the degree of innovativeness and innovation acceptance. In contrast, a high degree of entrepreneurial orientation weakens the negative relationship between a competitive threat and innovation acceptance.

Collaborative Value Co-creation from a Stakeholder Perspective: A Literature Review

Since the value co-creation (VCC) concept was introduced as an alternative to the traditional value creation model, VCC has been studied in various contexts. The literature has mostly focused on a specific research context or a specific type of stakeholder group, leaving a comprehensive view of the stakeholders’ value elements in VCC poorly understood. To address this research gap, we conducted a systematic literature review to provide an overview of the conceptualization of VCC as well as stakeholders’ expected and realized value through collaboration. In accordance with the literature review, six value dimensions (economic, experiential, functional, relational, personal growth and corporate sustainability) are identified. On the basis of the findings of our literature review, we identify gaps in the literature and suggest an agenda for future research.

The Influence of Internet Celebrities on the Purchase Intention of College Students

With the rapid development of Internet technology, Internet celebrity marketing has become an emerging value creation model of the Internet.Nowadays, the Internet celebrities have become an important factor affecting consumers' purchase intention.In order to promote the continuous expansion and development of Internet celebrity marketing.It is necessary to research how the Internet celebrities influence the purchase intention of consumers.This study selected college students in first-tier cities as samples, collected relevant data through online questionnaire, and studied the influence of four characteristics of Internet celebrities on the purchase intention of college students based on principal component regression model and K-means clustering algorithm. Through the principal component regression model, the linear regression equation affecting the purchase intention of college students and the popularity of Internet celebrities have the greatest influence on the purchase intention. At the same time, the k-means clustering algorithm is used to cluster the original indicators, and the conclusion that the popularity of Internet celebrities has the greatest influence on the purchase intention of college students is verified again.

How Can the Artificial Intelligence of Things Create Public Value? Lessons Learned from Use Cases

The Artificial Intelligence of Things (AIoT) has the potential to create new public value. However, its application in government is in an early stage. This study identifies three technological capabilities—sensing, analytics, and controlling—as building blocks of an AIoT system and then proposes four value creation models that configure the building blocks differently. This research analyzes four use cases of AIoT systems deployed in the public transport sector that match the value creation models. Based on the analysis of the use cases, this study identifies critical success factors for public AIoT applications and makes recommendations to government leaders for creating public value through the effective deployment of AIoT systems. It concludes with discussion of limitations and future research areas.

The Ties that Bind: How Boundary Spanners Create Value in Science‐Based SMEs

AbstractHow do boundary spanners, through processes of temporal sensemaking, use established and newly forming relationships to create value in science‐based SMEs? In addressing this question, we examine the creation of social capital arising from the activities that boundary spanners use in establishing ‘ties that bind’ people together. We show how effective boundary‐spanning activities are able to promote collaborations across scientific and related disciplines, supporting knowledge generation and innovation. Sensemaking is central to this process. We illustrate how retrospective sensemaking draws on knowledge, skills and experiences, often triggered through historical connections and personal contacts, whilst prospective sensemaking often arose in the search for new customers and in the ongoing assessment of future potential markets. We reveal how combining individual and collective boundary spanning with a continual movement between the backward glance (retrospective) and more future‐oriented (prospective) sensemaking was particularly effective in generating new understandings and opportunities. We use our findings to present an inductive model of value creation that frames the dynamic interplay between individual and collective boundary‐spanning activities and temporal sensemaking in the generation of social capital that acts as a knowledge resource for identifying and evaluating ideas for innovation and future pathways to value creation.

PROVIDING A SOCIAL VALUE CREATION MODEL BASED ON UNIVERSITY SOCIAL RESPONSIBILITY (USR)

The purpose of this study was to provide a social value creation model based on the dimensions of university social responsibility. In this model, the supporting literature of the balanced scorecard field is used. In this model, the development of creating value for the beneficiaries follows the triad of: (1) internal processes, (2) academic audiences, and (3) learning and growth. Also, innovation development, organizational development and social learning play key roles in this model. This model is elaborated to developing a road map for science and technology policy makers in the development of university social responsibilities. This research also describes the experience of how to use balanced scorecard method, shows how this method can be used to formulate strategies in the field of social responsibility of universities and what advantages this method has in comparison with other methods of developing cultural and social strategies. The manuscript identifies the strategies of university social responsibility in the dimensions of the balanced scorecard, which is to identify these factors using qualitative method (using snowball method) and quantitative (using appropriate statistical tests). It is used as a mixed method and in the classification of researches based on how to collect data, this research is located in the descriptive research group of the survey and due to the experimental and non-experimental characteristics of the research, the present research method is considered as a non-experimental method.

Determinants of online social entrepreneurs’ brand loyalty: a value creation model

Determinants of online social entrepreneurs’ brand loyalty: a value creation model

Digital transformation in high-reliability organizations: A longitudinal study of the micro-foundations of failure

High-reliability organizations (HROs) and their complex operating models have been a focus of scholarly work for more than three decades. Recently, HROs have been challenged by new market pressures that require them to digitally transform in ways that affect their identity and value creation models while still maintaining high levels of security and efficiency. This longitudinal, in-depth single-case study of a major European utility company examines the role of HRO identity in digital transformation (DT), specifically in terms of tensions between innovation and transformation on the one hand, and maintaining reliable operations on the other. Our findings show how tensions between HROs’ identity and key features of DT give rise to threat perceptions and self-protective behaviors by the IT workforce, that eventually may derail the transformation process. We develop a process model that highlights the sources and consequences of identity misalignment during major DT initiatives in HROs. In doing so, we extend the research on D T by highlighting the importance of bottom-up processes for DT success and failure, especially concerning the IT function’s perception of organizational identity.

Disclosing value creation in integrated reports according to the six capitals: a holistic approach for a holistic instrument

PurposeThis study is an analysis that aims to understand the rationale behind the concept of value creation contained in the integrated reporting (IR) framework. As such, the authors examined the quality of the disclosures made in integrated reports by measuring the level to which the six capitals (6Cs) have been integrated into disclosures on value creation.Design/methodology/approachThe IR framework’s value creation model focuses on six content elements and three guiding principles. Hence, the present analysis combines content analysis with quantitative measures in the form of a bespoke Integrated Disclosure Index. The index measures the level of integration found in the disclosures instead of the mere presence or absence of mentioned capitals, content elements and guiding principles in isolation. The present sample comprised the 2016 integrated/sustainability reports for 184 listed companies sourced from the Integrated Reporting Examples Database.FindingsThe 6Cs are well disclosed in form but only partially disclosed in substance. Further, overall levels of integration between the capitals, the content elements and the guiding principles are higher than average. Disclosures on materiality, business models and stakeholder relationships are somewhat lacking, as are the related medium- and long-term disclosures on outlook.Practical implicationsThe paper contributes to the academic debate on IR by building a case for holistically assessing the substance of integrated reports. Considering that the IR value creation model can underpin and align with the 17 UN sustainable development goals, the authors show how the fundamental concept of the 6Cs sustaining value creation is understood and implemented differently across the various elements and principles of the IR framework.Social implicationsThis research also provides guidance for overcoming some of the practical hurdles associated with assessing the quality of reports because the authors provide tools for spotlighting the substance of disclosures over their form.Originality/valueThis paper delves into the substance of integrated reports by assessing how well the 6Cs have been integrated into disclosures on the content elements and guiding principles of the IR framework. In contrast to previous IR research that has mainly analysed capital, elements and principles in isolation, the authors develop an index assessing the integration of these three fundamental concepts of IR.

Value creation and CSR.

A more robust, inclusive model of value creation will sharpen dominant normative theories of Corporate Social Responsibility (CSR) such as stakeholder theory and the theory of communicative/deliberative democracy. When measuring value creation, CSR theories oscillate between traditional, exchange-based approaches utilizing narrow financial metrics and value-oriented approaches embedded in prominent CSR theories. The two are often in conflict. The problem is aggravated by CSR's assumption that all firms, regardless of industry, possess the same generic responsibilities. A mining company, a sports betting service, and a medical device manufacturer are on all fours when measuring CSR success. The paper identifies a contradiction between settled normative convictions and the corporate decision making that normative CSR theories prescribe. Using the pharmaceutical industry as an example, it references the widespread conviction that during the 2019 Covid-19 pandemic some pharmaceutical companies had a responsibility to reach beyond the goal of financial optimization. It then explains why this conviction cannot be rationalized using two prominent normative theories of CSR, namely, stakeholder theory and the theory of communicative/deliberative democracy. The problem hinges on a defective model of value creation. One implication of the analysis is that healthcare companies should readjust corporate governance in order to make health a focal goal alongside that of profit. At the same time, a semiconductor firm might satisfy its CSR responsibilities by only designating profit as its focal goal. The thrust of the paper is to show why reconceiving the model of value creation can advance not only stakeholder and communicative/deliberative democracy theories, but all CSR.

Beyond the nexus family – business: introducing the family business service ecosystem

PurposeExtant family business research focuses on the understanding of value creation through the binary interactions between the family and its business (the family – business nexus). This article addresses this issue by expanding the understanding of value creation beyond the family-business nexus to that of value creation among a wider set of stakeholders (the family business service ecosystem). It recognizes the multi-faceted nature of family businesses and conceptualizes a value creation process through a broader scope of internal and external stakeholders.Design/methodology/approachThis research theoretically connects Business Model Innovation (BMI) and Service dominant logic (SDL) as foundations of an ecosystem approach of value creation established through collaboration, coproduction and co-creation based on Value in Use (ViU). The authors then present the FB Service Ecosystem BM.FindingsThis research generates an overarching model of value creation and integration that reflects and enacts the purpose of the family firm’s project through interactions with ad hoc internal and external actors as possible Third Avenue of value creation, transcending the family versus business paradox. Termed FB Service Ecosystem, this overarching model can be at the forefront of economic, ecological and societal transition, by tacitly transmitting such BMs through their networks of stakeholders. The FB Service Ecosystem is important because it can support the transition of economies and societies based on service, collaboration and meeting multiple stakeholder needs.Originality/valueThis research addresses the dichotomy between financial and non-financial outcomes and between agency and stewardship. It transcends this paradox to offer an inclusive value creation perspective considering a wider set of internal and external stakeholders based on reciprocal service provision and co-creation of mutual value, foundations of service dominant logic, among actors of a service ecosystem federated by and around the family business, termed Family Business Service Ecosystem.

Sustainable value creation by adopting an e-government initiative: empirical evidence from the emerging economy context

ABSTRACT Big data in the fourth Industrial revolution can support a government’s e-initiatives to provide improved care, experiences, and services for citizens. However, the effectiveness of e-government systems in the current data era is difficult to prove empirically, especially in emerging economies, due to the lack of an integrated model to measure sustainable value creation. Indeed, the main models used for evaluating e-government values neglect the environmental sustainability construct. To fill this theoretical and analytical gap, this study offers a sustainable value creation model that includes three constructs, namely organizational performance, user satisfaction, and environmental sustainability. We validated our model using structural equations modeling analysis with 320 responses from the Tunisian Small and Medium Enterprises (SMEs). Our findings highlight trust as a key factor driving the intention to use an e-government system that leads to sustainable value. The study provides valuable insight for community leaders to help them in the process of adopting an e-government initiative and evaluating its sustainable value.

The Effect of Reporting About Value Creation on the Earnings Quality of Iraqi Economic Entities

The study aims to measure the impact of reporting on value creation on the earnings quality of the economic unit by presenting and discussing the conceptual aspects of the value creation process through multi-capital and the importance of reporting it in Iraqi private banks in addition to presenting and analyzing the concept of profit quality and its measurement models. Therefore, the checklist prepared for this purpose was used based on previous studies related to the subject in order to determine the level of reporting of the research sample banks by analyzing the content of the annual reports of those banks as well as adopting the Tobin's Q scale to measure the value of the economic unit and then using some statistical models to find out the effect of reporting on value creation on the value of the research sample banks. The research reached a set of conclusions, the most important of which are: the value creation model through multi-capital in the international integrated reporting framework as a reporting mechanism can help in providing an appropriate environment for obtaining high-quality information and thus can improve the quality of accounting information, especially the quality of reported earnings and enable stakeholders also have access to different capitals from an integrated and long-term perspective. It also increases transparency and reduces information asymmetry, thus limiting the management of opportunistic earnings that often occur through manipulation of accounting estimates and accruals according to a short-term perspective that focuses on making earnings only. The result is reflected positively in the earnings quality. In light of the conclusions reached, the researchers recommend expanding information reporting practices in Iraqi private banks on the basis of a broad base of capital to demonstrate the value creation process in order to provide transparency, improve the quality of information, and reduce attempts to manipulate and distort earnings through receivables to achieve high levels of earnings quality, thereby enabling investors and other stakeholders to accurately evaluate units and assisting them in the effective allocation of resources among low-rated or high-performance Iraqi private banks