Mobile Service System Research Articles

Design and implementation of a mobile medical and continuing care system based on wireless sensor networks

The Android system has good compatibility, freedom, rich hardware resources and a good development environment. At the same time, it can also work with Google services to obtain external support. Android is an open source operating system platform, which is similar to the iOS platform. In contrast, developers have more room for development, making the Android platform more people use. This article aims to develop a mobile medical system based on the Android operating system that integrates search engines, maps, and hospital HIS systems. The users are mainly patients, doctors and system administrators. Patients can register online and use mobile healthcare to pay online. They can also upload various physical indicators to record their daily health status. The establishment of health files is convenient for doctors to make health assessments and provide patients with medical consultation and medical health protection. Patients can also realize hospital navigation, intra-hospital navigation, and view various hospital inspection reports through the APP. The design of mobile medical service system is to design user behavior in the system based on the concept of service design. Therefore, in the process of system design, it is necessary to comprehensively consider service design principles and related factors, and propose behavior design principles that conform to service design theory. This study uses a mutual continuation care platform to implement seamless care for patients. Patients and medical staff can realize the continuation of the relationship and the continuity of information, and the patients can receive comprehensive guidance in a timely and effective manner. It can provide a reference basis for improving the continuity management and information management of patients in China, and provide reference value for the standardization and standardization of patients' continuation of nursing care standards and procedures.

Collaborative optimization of logistics and electricity for the mobile charging service system

Mobile charging is proposed as a brand-new charging solution in response to the relatively slow construction of charging facilities. Operating a mobile charging service system involves scheduling mobile charging vehicles (MCVs) and batteries owned by the mobile charging service operator (MCSO), which is important to improve its economic efficiency and has a nonnegligible impact on the power system. In this paper, a bilevel optimization framework for logistics and electricity is developed for MCSOs to achieve joint optimization of planning and operation of the mobile charging service system. For transportation logistics, the upper level plans the size of the MCV fleet and routes MCVs in the dynamic traffic network, which can accommodate dynamic changes in the traffic network and make a reasonable route arrangement. For battery energy management, the lower level plans the battery number and optimizes battery charging and discharging at energy service stations, which can track the electric quantity and the state of each battery during the whole process and accurately describe the matching relationship between batteries in a battery swapping scenario. The upper and lower levels are coupled through the battery swapping behavior between MCVs and energy service stations. Through the iteration and adjustment of the two levels, the results optimize the MCSO’s total net profit as much as possible and provide assistance to the power system using service capacity margins. Numerical experiments of a certain scale are used to verify the validity of the proposed framework.

Dynamic Optimization Modeling of Smart Tourism Information System Using VRGIS in Big Data Environment.

The establishment of an intelligent, comprehensive, and all-encompassing information system for tourism management is the current trend in tourism informatization as a result of the continual development of modern information technology. Significant advancements in the field of VRGIS and its usage in research have been made as a result of the use of VRGIS to categorize, assess, plan, and manage tourism resources. The analysis of the recent development of VRGIS in tourism resource research is the first section of this work. This study examines and implements a mobile, computerized, and intelligent tourism service system that gives visitors a sense of the surrounding landscape using VRGIS. Three-dimensional mapping, environment detection, personal trajectory, and Weibo sharing are just a few of the system's many helpful features. While travelling, tourists can get services that are more intelligent and practical. The drawbacks of conventional geographic information systems include their reliance on sophisticated models, network limitations, and operational challenges. New software architecture is put in place to get rid of network restrictions, virtual reality peripherals are used to make operation more convenient, and system modeling is rebuilt using the TIN data model and model simplification. The results of experiments show improved refresh rates and peripheral expansion modules. The user experience is enhanced by this research.

Optimizing the Use of Mobile Banking Service Systems in Attracting Customer Interest at PT Bank Syariah Indonesia

This research aims to determine the optimization of the use of the mobile banking service system in attracting customers' interest. Then, to find out the optimization process carried out by PT Bank Syariah Indonesia KCP Bogor Cileungsi Metland in the m-banking service system to attract customers to use it and the obstacles that arise. There is a solution to it. This study uses qualitative methods with descriptive analysis techniques to collect and find data through observation, interviews, documentation, websites, and books to obtain information and evidence in the research process. As a result, this study received results regarding optimizing the use of the mobile banking service system to attract these customers' interest by introducing more details to customers when opening accounts or other transactions. Then, promote well with advertisements, social media, and other exciting promotions. In addition, the constraints and solutions made by PT Bank Syariah Indonesia KCP Bogor Cileungsi Metland in optimizing the use of mobile banking are usually related to offline applications and depositing funds. The key is to make a report to the nearest branch and notify in detail about the problem until the customer understands.

Bio-inspired Search Approach Cross-Domain Location Mapping for Smart Mobile Service System

The health care service sector is very critical in every country. Although governments have made significant efforts to improve health infrastructure and train more qualified health professionals, the majority of them cannot find jobs within public health facilities. Furthermore, patients queue at health care facilities for hours daily for basic health care services while job creation and reducing these long queues remains a challenge in most developing countries. By leveraging the ubiquitousness of mobile technology, patients can be assisted to request health care services, to be delivered at their locations by qualified healthcare professionals. Given the critical nature of health care services, it is imperative to deliver services on-time without delays. In this regard, finding an optimal path between the service originator and the location of health care professionals is important. In this study, location data was used to provide near-optimal location information by mapping location data between patient and health professional domains. Our mapping approach centers on the hunting behavior of the Kestrel bird and through this, an algorithm is proposed for cross-domain location mapping. The mathematical model that is proposed in this study's major contribution as well as the application of the Kestrel-based Search Algorithm (KSA) for location data generation to find the optimal distance from an initial location. The result is promising in terms of the optimal distance between two locations using the haversine and equirectangular approxima¬tion formulas. The KSA was juxtaposed with other renowned meta-heuristic algorithms such as the BAT, Wolf Search Algorithm with Minus Previous Step (WSA-MP), and Ant Colony Optimization (ACO). Results obtained indicate that the equirectangular approxima¬tion formula with the KSA has the minimal distance which in practice implies that nature-inspired algorithms can be adopted in location mapping where randomization is essential, especially in a mobile health application.

LOCAL BASED PERFORMANCE DALAM IMPLEMENTASI KEBIJAKAN PELAYANAN TERPADU SATU PINTU KABUPATEN KEPULAUAN ARU PROVINSI MALUKU

The demands for solving public problems have shifted the viewpoint of the role of the government as the sole provider of services towards participatory governance as a form of democracy that can adapt to change. These demands must be addressed wisely by reconciling the expectations of the community and organizational capabilities, as well as reducing bias in the capacity of public organizations as service providers. This study identified the factors that work in the process of implementing integrated service policy in an archipelago in facing the transformation of ICT-based services, analyzed the ability and commitment of one-door integrated service (PTSP) implementers, coordination patterns, private sector cooperation, and community participation in services so that it can provide a holistic and complete picture of implementation. The method used was descriptive qualitative by determining informants using purposive sampling. The data were collected through in-depth interviews, observation, and document study. Next, semantic coding was carried out using the NVivo 12 Plus to determine the categories/themes to be generalized. The results of the study reveal that there is a community culture that encourages the mobile PTSP service system by GA and the involvement of NGA who works voluntarily and in business. Public support is very high, but the implementation performance has not yet reached the goal of self-help service (OSS) policy due to technical constraints, namely geographical distance, equipment, and budget. Keywords: cultural, commitment, informal, policy implementation

Mobile visual search model for Dunhuang murals in the smart library

PurposeThe purpose of this paper is to build a mobile visual search service system for the protection of Dunhuang cultural heritage in the smart library. A novel mobile visual search model for Dunhuang murals is proposed to help users acquire rich knowledge and services conveniently.Design/methodology/approachFirst, local and global features of images are extracted, and the visual dictionary is generated by the k-means clustering. Second, the mobile visual search model based on the bag-of-words (BOW) and multiple semantic associations is constructed. Third, the mobile visual search service system of the smart library is designed in the cloud environment. Furthermore, Dunhuang mural images are collected to verify this model.FindingsThe findings reveal that the BOW_SIFT_HSV_MSA model has better search performance for Dunhuang mural images when the scale-invariant feature transform (SIFT) and the hue, saturation and value (HSV) are used to extract local and global features of the images. Compared with different methods, this model is the most effective way to search images with the semantic association in the topic, time and space dimensions.Research limitations/implicationsDunhuang mural image set is a part of the vast resources stored in the smart library, and the fine-grained semantic labels could be applied to meet diverse search needs.Originality/valueThe mobile visual search service system is constructed to provide users with Dunhuang cultural services in the smart library. A novel mobile visual search model based on BOW and multiple semantic associations is proposed. This study can also provide references for the protection and utilization of other cultural heritages.

Building BPJS Image, Public Trust and Intention to Use JKN Mobile Services During the Covid Pandemic

Abstract. Purpose: to analyze the ability of the National Health Insurance mobile service quality to build BPJS brand image and public trust to increase intention to use online services during the Covid period. The background of this research is based on the phenomenon in the form of complaints on the quality of online services and research gaps on the effect of service quality on the intention to use online services. Brand image and trust are offered as a mediation for gaps in previous research results. Design/methodology/approach: The type of research is quantitative, using a pre-existing measurement scale related to mobile service quality, brand image, trust and intention. Involving a sample of 140 BPJS users during the Covid pandemic. It is difficult to identify the population size, the sample size is determined by the formulation of a constant value of 5 multiplied by 28 indicators. The technique of selecting respondents was carried out by means of non-probability random sampling. PLS SEM model as an analysis tool. Findings: The results of this study indicate that the direct relationship of mobile service quality on brand image, trust and intention shows significant positive results. Furthermore, the influence of brand image on trust shows significant results. The influence of brand image and trust on intention is also found to be significantly positive. Practical/implications: although management policies encourage customers to use mobile services more, the public still considers the trustworthy image of BPJS to develop their intention to use mobile application services. The government must remain consistent in ensuring that the quality of mobile service is not compromised because the implications for BPJS image and public trust are at stake. Through the person in charge at BPJS, the government must continue to consistently evaluate and improve the system and educate the public regarding this BPJS health mobile service system. Originality/value: This research offers new insights, filling gaps in studies on national health insurance mobile services during the Covid-19 Pandemic Keywords: BPJS Health, Mobile JKN, Image, Trust, Intention

Consumers’ Intention to Adopt Mobile Taxi Booking Apps: An Application of The Theory of Planned Behavior

Due to the drastic digitalization, the public transportation industry has transformed its service strategies by introducing a mobile application-based taxi service system. Mobile Taxi Booking (MTB) Apps have become very popular in Sri Lanka due to the abundance of smartphones. The study attempted to examine the customer intention to use online Taxi-Booking App’s referred to the Theory of Planned Behavior research context. The descriptive survey-based approach was applied for the present an

Peal factor of signals of 5G mobile service systems

This article discusses the possible formats of signals of 5G mobile communication networks (NR, IMT-2020): configurations of the number of resource blocks and frequency shifts of subcarriers. modulation schemes, organizations of the physical level, as well as the broadband signals of these networks and, as a result, the need for introducing a margin on the linearity of the transceiver’s paths to eliminate distortion or the manifestation of blocking effects when the signal interferes with third-party means. We analyze the characteristics of the dynamic range of the signals from IMT-2020 ground mobile systems and make a conclusion about the noise-like signals. To find the ratio of the maximum amplitude to its average value and a given ratio not exceeded with a given probability, the Matlab mathematical models were used. We infer that the law of probability distribution of the module of the instantaneous amplitude of the 5G signals corresponds to the distribution characteristic of narrow-band radio noise. Based on the study, the peak factor of the signal of the IMT-2020 ground mobile systems for various variations is obtained and a sufficient level of power reserve is provided to ensure, with high probability, the transmission of the 5G signals through radio paths, eliminating signal distortion. The results of this study were applied in the examination of the electromagnetic compatibility of radio electronic devices of cellular mobile communications with existing and promising electronic means of civil and special purposes and in the study of the protection of ground satellite stations from the effects of radio electronic means of IMT-2020 cellular mobile telecommunication networks located at border territories.

Online-to-offline mobile charging system for electric vehicles: Strategic planning and online operation

Limitations such as the driving range, a lack of charging facilities, and the inconvenience of charging services hamper the further market development of EVs. With the development of mobile Internet, an alternative charging option for EVs, i.e., online-to-offline (O2O) mobile charging services, can be established to increase the charging convenience for EV users. This study aims to investigate the strategic planning and online operation of such mobile charging service systems. At the operational level, we model the MC dispatching as a dynamic vehicle routing problem and adopt a scenario-sampling-based online policy to operate the MCs in real time. At the planning level, we construct a simulation-based optimization framework to design the number and locations of depots, MC fleet size, and battery size. Numerical tests are conducted to evaluate the performance of the proposed planning and operation methodologies, from which some planning and managerial policy insights are derived.

Influence of Demographic Factors on Security and Privacy Concerns in Mobile Payments

Mobile payment systems are rapidly surpassing traditional payment options due to their ease of use and efficiency. Their convenience, however, raises the question – how secure are these systems? There is a great deal of insecurity and risk for consumers as mobile payments involve a lot of financial information. Past research indicates that when involved in online activities and e-payments, consumers are specifically concerned about privacy and security. This study aims to understand influence of demographic variables on security and privacy concerns of consumers by conducting a survey of 1087 respondents in 4 major cities of the state of Gujarat, India. The results indicate that demographic variables age, occupation, annual income and city have significant relationship with security and privacy concerns of consumers towards mobile payments. The findings of this study can benefit mobile service providers, system developers and m-payment vendors to have an actionable segmentation of different target groups based on demographic variables. Practitioners can formulate relevant strategies to address security and privacy concerns which will ultimately facilitate adoption of mobile payment systems.

Research on the construction of the spiral evolutionary design methodology for a product service system based on existing products

A product service system composed of products, services, hardware and software support, and stakeholders enhances the added value and competitiveness of products through resource integration. To reduce the input in servitization and improve feasibility, manufacturers tend to construct a product service system based on existing products to meet the demands of customers, instead of constructing a completely new product service system. Therefore, this article presents a spiral evolutionary design method to construct a product service system based on existing products. With the ultimate goal of the system evolution being the maximization of the use of existing products while satisfying the demands of customers, the system performance will be spirally upgraded under the guidance of the system evolution chain through the operation of the system symbiotic ring. The construction of a mobile fire extinguishing product service system based on existing fire-fighting equipment was used as an example to illustrate the feasibility of this methodology. Finally, a feasibility evaluation system was established to evaluate and compare the previous product service system methodologies with the methodology in this article.

A study on Web service supporting mobility of users using ICT-based autonomous feedback knowledge information

The 4th Industrial Revolution is influencing all the industries with the convergence and development of information communication technology. Particularly, the demand for “building a connected, more intelligent society” is amplified against the IoT (Internet of Things) and Web service area. The key of the 4th Industrial Revolution is to aim at optimized service by building the mutual communication system between the device and device and between the device and the person through the information and communication technology (ICT)-based IoT. However, since the existing IoT and Web service utilize only the limited form and amount of feedback knowledge information, it only could satisfy the individual service and could not provide integrated customized service demanded by the user. Therefore, in this study, the system that can support the customized mobile Web service utilizing autonomous feedback knowledge information with the existing service support methods is suggested. The information is generated in order to apply the Web service by collecting the data from the ICT environment devices, IoT devices, sensor, and wearable devices. The user can use the service suitable for diverse physical changes and spatial changes made during the movement using the information generated. The ICT-based autonomous feedback knowledge information suggested in this article is generated by collecting the changed data of the user. The generated information is identified through the analysis and the assessment as a stage to apply to the service level, and the identified service level gives feedback to the client by matching with the support service. If the autonomous feedback knowledge information mobile support Web service system suggested in this article is applied, the flexible service search is possible and the service by situation can be provided to the user. In addition, a customized mobile support service can be provided without increasing the complexity of the system design compared with the traditional service search method.

A cost effective methodology for building flight spares for robotic life extension on the International Space Station

The Mobile Servicing System (MSS) is a suite of robotic systems built by MDA to maintain, service, and provide robotic capability on the International Space Station (ISS). It includes the Robotic Workstation (RWS) (launched 2000), the Canadarm2 (launched 2001), the Mobile Base System (MBS) (launched 2002), and the Dextre (launched 2008). All four systems were certified for ten years on-orbit life. The RWS, Canadarm2 and MBS have well-exceeded their design life to-date and the Dextre is at the end of its design life.In order to extend the utilization of the MSS to support ISS missions to 2024, the Canadian Space Agency (CSA) and MDA initiated a sparing effort. From a systems reliability perspective, the main focus of the effort is to ensure sufficient spares are available to support and maintain MSS functionality and availability to the end of 2024.The main challenges with building spares are cost, schedule, and on-orbit storage availability. Flight ready spares are costly due to the need for long lead time procurement, complex workmanship, extensive testing, verification and certification. Depending on the complexity of the design, assembly time will generally take 2 + years. Additionally, limited on-orbit storage and up-mass availability to the ISS have become rising concerns. As such, it is not cost effective nor time permissive to build multiple flight ready spares for the entire MSS. CSA/MDA's Launch on Need (LON) sparing readiness methodology strives to maintain on-orbit system availability while simultaneously optimizing cost and schedule.Sparing readiness can be maintained by identifying and grouping physical and functional commonalities at the Orbital Replaceable Unit (ORU) level; the Shop Replaceable Unit (SRU) level; and/or the subassembly/component levels. To accomplish this, unique and individual common subassemblies can be built, tested, verified and placed on standby. When required on-orbit, the subassemblies/SRUs can then be integrated for the required flight ready spare. Verification is a challenging aspect in building spares due to legacy specifications written at original design and build and may not be directly applicable to building spares.This paper will summarize CSA/MDA's LON methodology in cost-effective preparation of flight spares including manufacture, assembly, test and verification. This methodology was recently applied to the successful build of two Electronics Platforms (EP) critical to Dextre's functionality and continues to prepare CSA and MDA for the extended support of the ISS to 2024 or beyond.

Improved Algorithm for Distributed Points Positioning Using Uncertain Objects Clustering

Positioning of mobile objects that require communication with some kind of online service application is very challenging task. Proper positioning with minimal deviation ensures that mobile service system (MSS) e.g. taxi service used in this paper, would complete its tasks to the end users and reduce overall travel distance. This paper is focused on development of the algorithm that will find the best location for MSS object and to improve its efficiency when uncertain data clustering is used. If best location for the mobile system object is chosen, then the respond time can be minimized and the given tasks could also be performed in a reasonable time. Improved bisector pruning method was proposed for clustering previous data of MSS objects to find the best location for its application. Cluster centres are used as best locations for MSS objects. In this way, total expected distance from tasks that have been set to the service system is minimized. Therefore, MSS will be improved and capable to fulfil more tasks during the shortest period of time.

Studying usability of AI in the IoT systems/paradigm through embedding NN techniques into mobile smart service system

The Internet of Things (IoT) has emerged as a disruptive technology for the current and future of computing and communication. IoT is characterized by a variety of heterogeneous technologies and devices able to be connected to the Internet. Current and future research and development efforts aim at adding artificial intelligence to IoT systems, enabling devices to become smart and thus make autonomous decisions individually or collectively. Additionally, such smart devices have the ability to interact not only with other smart devices but also with humans. Thus, the aim of this paper is to investigate the usability of the artificial intelligence in the IoT paradigm. To achieve the approach, a system called smart-IoT is built based on artificial neural networks, namely, neural networks have been learned by back-propagation algorithm. The system is tested using mobile devices under Android as smart objects. Experiments with neural networks were carried on certain services (such as auto set alarms for a specific event, or estimating the time to return home). These experiments showed the feasibility of embedding neural networks techniques into the IoT system. The approach allows also for easy adding of new services, which in turn means that smart IoT is a modular and full-fledged system.

The effects of the elaboration likelihood model on initial trust formation in financial advisory services

PurposeIn order for financial institutions to cope with increased competitive pressure from the financial technology companies, offering digital services such as a mobile service system (MSS) targeted for high net worth individuals (HNWIs) becomes critical. Despite long-term trustworthy relationships between HNWIs and financial advisors, studies suggest that the formation of initial trust poses a significant challenge. The purpose of this paper is to identify various features related to initial trust antecedents.Design/methodology/approachThe study was conducted using the survey data, and employs variance-based structural equation modeling (SEM) techniques to test hypotheses.FindingsThe findings from a closed experiment with 107 participants suggest that compared to more traditional service systems, customers are more prone to the construct of service quality, and specifically professional, prompt, dependable and timely financial advice.Originality/valueThe study validated key constructs that positively influence the initial trust formation process and ultimately the intention to use in an MSS for the financial advisory. The authorts particularly emphasized the rebalancing and monitoring steps in the financial planning process between HNWIs and client advisors.

Spatial electromagnetic field intensity modelling of global system for mobile communication base stations in the Istanbul Technical University Ayazaga campus area.

The rapid development of the global system for mobile communication services and the consequent increased electromagnetic field (EMF) exposure to the human body have generated debate on the potential danger with respect to human health. The many research studies focused on this subject have, however, not provided any certain evidence about harmful consequences due to mobile communication systems. On the other hand, there are still views suggesting such exposure might affect the human body in different ways. To reduce such effects to a minimum, the International Commission on Non-Ionizing Radiation Protection (ICNIRP) has declared boundary values for the energy released by the base stations, which are the main source of the electromagnetic fields. These values are accepted by many countries in various parts of the world. The aim of this study was to create EMF intensity maps for the area covered by Istanbul Technical University (ITU) and find areas of potential risk with regard to health considering the current situation and future trends. In this study, the field intensities of electromagnetic signals issued at the frequencies of 900 and 1800 MHz were measured in V/m at 29 pre-specified survey points using a spectrum analyzer (Spectran HF-6065). Geographic information systems and spatial interpolation techniques were used to produce EMF intensity maps. Three different spatial interpolation methods, minimum mean square error, Radial Basis and Empirical Bayesian Kriging, were compared. The results were geographically analyzed and the measurements expressed as heat maps covering the study area. Using these maps, the values measured were compared with the EMF intensity standards issued by ICNIRP. The results showed that the exposure levels to the EMF intensities were all within the ICNIRP limits at the ITU study area. However, since the EMF intensity level with respect to human health is not known, it is not possible to confirm if these levels are safe or not.

Mobile banking in South Africa: A review and directions for future research

Background: The purpose of this study was to review existing research on mobile banking diffusion and investigate the adoption of mobile banking in sub-Saharan Africa (SSA).Objectives: Based on the failure of the M-Pesa in South Africa, this article also attempted to determine why mobile money service systems are difficult to apply transnationally.Method: This was a literature survey, analysing mobile money literature during the period 2006–2016. Because of the current explosiveness of mobile money in SSA, the focus of this literature survey was limited geographically to South Africa, Zimbabwe and Kenya.Results: The results of the literature survey and the real-world examples mainly show that a transnational application of mobile money service systems is difficult to implement.Conclusion: This research elucidates the demand and need for mobile money service systems in SSA while underlining the explosiveness promoted mainly by rapid technological progress.