In this paper we report on the main themes which emerged from analysis of a survey of students registered with the Access, Disability and Mature Student offices at Maynooth University. The survey focussed on the students’ experiences of mathematics and the mathematics academic supports available to them. The majority of student feedback was positive, for example their engagement with the Mathematics Support Centre, improved understanding of mathematics and the influence of tutors and peers. However, some issues emerged in relation to impact on learning, such as inflexible departmental structures with fixed deadlines and a lack of student awareness of the supports available. In addition to discussing the main results, we outline how the findings will guide the future provision of such supports.