Management Behaviour Research Articles

Exploring the longitudinal impacts of academic stress and lifestyle factors among Chinese students.

Several cross-sectional and longitudinal investigations have demonstrated a robust association between academic stress, physical activity, mental health history, and time management skills. However, the existing literature exhibits inconsistencies in the relationship between academic stress and its predictive effects on physical activity and mental health history. In addition, there is a scarcity of scholarly research that concentrates on the significance of time management skills within this particular context. Furthermore, limited research has investigated these variables' longitudinal associations and causal pathways. Therefore, the present research explores the longitudinal relationships among academic stress, physical activity, mental health history, and time management skills among university students. The data were gathered from Wuhan University, China, employing a two-wave longitudinal survey methodology with an annual interval. A cohort of 980 university-level students engaged in the completion of questionnaires, which encompassed measures of academic stress via the Educational Stress Scale for Adolescents (ESSA), physical activity ascertained through Cho's five-item questionnaire, mental health history assessed by the Kessler Psychological Distress Scale, and time management skills evaluated using the Time Management Behaviour Scale (TMBS). Subsequently, a cross-lagged path model was utilised to examine the prospective associations among these constructs. The outcomes of the cross-lagged path analysis indicated the presence of significant bidirectional relationships between academic stress and physical activity, mental health history, and time management skills. In addition, bidirectional interconnections existed between physical activity and mental health history. Furthermore, unilateral correlations were detected between physical activity and time management skills. These findings underscore the importance of an integrated approach to student health initiatives and highlight the need for comprehensive support systems that address student well-being's psychological and physical aspects.

Exploring young consumers’ sustainable plastic management behaviour in a developing country

Exploring young consumers’ sustainable plastic management behaviour in a developing country

The Relationship between Negative Leadership Behaviours and Silence among Nurses

Background: Negative leadership behaviour is very common and pervasive in nursing and healthcare, often leading to adverse effects such as nurses’ silence, decreased job performance, and turnover. However, there is a lack of systematic reviews that summarize negative leadership types and nurses silencing behaviours. Aim: This systematic review examined the relationship between negative leadership behaviour and nurses’ silence. Evaluation: We searched PubMed, Embase, the Cochrane Library, Web of Science, CNKI, VIP, and Wanfang databases from their inception until 30 April 2024 for articles examining the relationship between negative leadership and silent behaviour among nurses. The studies were reviewed in accordance with the Preferred Reporting Items for Systematic Reviews and Meta‐Analyses (PRISMA) guidelines. The risk of bias in the included studies was assessed using the Newcastle–Ottawa Scale. Key Issues: After full‐text analysis, six papers were included in this systematic review. Four of the studies were conducted with nurses, and the remaining two were conducted with all medical staff including nurses. While most studies have shown that negative leadership causes nurses to become increasingly silent, others have shown that appropriate negative leadership behaviour instead reduces nurses’ silence. Conclusions: Negative leadership behaviour can affect the silent behaviour of nurses. Implications for Nursing Management: Hospitals need to take the initiative to build a harmonious and safe working environment, correctly recognize and identify negative management behaviour, take appropriate and effective measures to enhance the positive leadership of nurse managers, and make an effort to prevent nursing staff’s exposure to the negative management of direct leadership and mental health threats, which is a key point that hospital administrators and health policymakers tend to overlook. This is also effective for enhancing the leadership of hospital administrators.

Introduction and Validation of a New Suchitra Scoring System and Determining the Cut off Value for Healthy Lifestyle Among College Students - Kumbakonam Urban Rural Epidemiological Study- KURES- 8

College students face a range of problems that might have an impact on their lifestyle, such as academic stress, restricted time, and money, as well as exposure to bad habits. As a result, understanding and promoting healthy lifestyle behaviours is crucial for college students' general health and academic achievement. The development and validation of an instrument (questionnaire) to assess college students' lifestyle practises provides an objective and trustworthy tool for analysing their lifestyle. The intent of this study sought to develop and test a lifestyle questionnaire for college students. The 11-question questionnaire was created to evaluate different areas of a student's lifestyle, including exercise routines, eating habits, sleep quality, stress management, and social behaviour. On a sample of 245 college students, the questionnaire was validated using target population, expert content validity, construct with other known scores, test and retest, alpha, and Pearson correlation analysis. The cut-off value for a good lifestyle was determined to be 21.5, with scores over this amount indicating a good living. Even though most students had poor sleep quality, little physical activity, and poor dietary pattern, we had a low incidence of alcohol and smoking in our sample. The majority were non-vegetarians, and fast-food consumption was much higher. To conclude, the questionnaire (Suchitra score), developed and validated for measuring lifestyle in college students is a reliable and valid tool for assessing various aspects of a student's lifestyle.

РОЛЬ МОТИВАЦИИ К ЗАЩИТЕ ОКРУЖАЮЩЕЙ СРЕДЫ В ДЕТЕРМИНАЦИИ ПРОЭКОЛОГИЧЕСКОГО ПОВЕДЕНИЯ В РОССИИ

The study of pro-environmental behaviour and its determinants is poignantly important given the current trends of environmental and climate change. We aimed to investigate the role of motivation in explaining pro-environmental behavior in Russia. In addition, the explanatory role of motivation was considered in relation to two other important predictors of pro-environmental behavior: environmental concern and connectedness to nature. The study had a cross-sectional design and involved 462 respondents (56.7% women; Mage = 36.73, SD = 11.77; 56.5% higher education; 60% residents of large cities). Multiple regression analysis and dominance analysis were used. Among the self-determined forms of motivation, internal and integrated motivation positively explained pro-environmental behavior, with integrated motivation explaining all behaviour types. Identified motivation did not significantly explain behavior. Among the non-self-determined forms, introjected motivation positively predicted behavior, extrinsic motivation showed mixed results, and amotivation was a negative predictor. Gender, age, and city size predicted behavior positively, while education and income predicted it negatively. In addition, integrated motivation was the dominant predictor for waste management behaviour, social behaviour and resource conservation behaviour. Age, income, and education were marginally dominant, compared to integrated motivation, predictors of sustainable purchases and climate-relevant behaviour (aiming to reduce carbon footprint). While being important predictors, intrinsic motivation, amotivation, environmental (biospheric) concern, and connectedness to nature, were less dominant compared to integrated motivation for all behaviour types.

Health-Related Work Loss: Wellness Profiles of Information Technology Employees

Understanding health-related work loss and creating a comprehensive approach requires the identification of lifestyle behavior patterns. An essential part of this process is the examination of different profiles within the target population to develop effective intervention strategies. This study explored the wellness profiles of information technology (IT) employees regarding lifestyle behaviors and health-related work loss. The cross-sectional study surveyed 405 employees (174 women and 231 men) in six cities in Türkiye to examine lifestyle behaviors (exercise, nutrition, stress management, health responsibility, mental development, and interpersonal relations) and health-related work loss (presenteeism and absenteeism). Data analysis was conducted using independent samples t-test, ANOVA, multiple linear regression, and two-step cluster analysis. Regression findings indicated that physical activity, nutrition, and stress management behaviors statistically predict work performance in IT employees (p

Doing Meso-Level Integration: The cultural, relational, and communications practices that draw primary care closer to the broader system.

Introduction: In alignment with the conference’s first theme, this paper draws on qualitative research to address issues of change management implementation at the meso-level in integration. It uses a case study of integration efforts as they played out during the first wave of the COVID-19 Omicron variant in Alberta, Canada to identify practical ways of doing organization-to-organization integration in Primary Care (PC).
 Background: While the existing literature describes three high-level approaches to enabling the integration of health and social systems in a range of contexts, it is unclear how stakeholders in PC and health system organizations might practically operationalize these approaches. How, specifically, should those stakeholders go about: enacting a pro-integration culture; doing the relationship work required for integration; and communicating to support integration? Put differently, what are the practical change management behaviours that give life to these three key approaches and make integration real?
 Approach: A subset of semi-structured interviews with key informant stakeholders was drawn from a larger study of policy and change management implementation under pandemic conditions in Alberta, Canada. Participants in these interviews were directly involved in efforts to integrate PC into the province’s health system response to COVID-19 generally, and specifically into the response to the Omicron wave. The 10 interviews averaged 65 minutes in length and included key informants from both independent PC and central health system organizations. The Interpretive Description technique was used to analyze the interview transcripts and so identify practical enactments of pro-integration culture, relationship work for integration, and integration-supportive communication.
 Results: Key ways of enacting a pro-integration culture included: sending signals with staffing choices; making personal expressions of commitment to the values of integration; and ensuring communal commitments to those same values. Doing integration relationships involved: following through on rhetorical commitments; and persevering at proving oneself in the eyes of counterparts from other organizations. Finally, communicating in ways that supported integration involved: bidirectional communication that included listening as well as talking; the elimination of intermediaries to close the social and knowledge distance between PC and health system stakeholders; and actuating a mix of formal and informal communication channels rather than relying on purely formal committee work or informal contacts.
 
 Conclusions: Practical steps towards achieving meso-level organization involve making high-level approaches to culture, relationships, and communication real in everyday behaviour. Efforts to integrate PC into a broader pandemic response in Alberta Canada provide a window on these specific change management implementation behaviours and so how to ‘do’ integration. Doing pro-integration culture involves sending signals through staffing choices, personal, and group commitments. Doing integration relationships involves following through on commitments and persevering. Doing integration communications involves listening as well as talking, closing the distance between stakeholders, and taking advantage of formal and informal channels. Stakeholders seeking to integrate at the meso-level may wish to consider these practical action

Role of Servant Leadership Conglomerate Conflict Behaviour on Team Performance, Conflict Resolution Efficacy, and Turnover Intentionin Tanzania’s Higher Learning Institutions

This paper explores the intricate relationship between servant leadership, conflict management behaviour, and organizational outcomes in the context of Tanzania's higher learning institutions. Through a longitudinal study involving 800 respondents from four public universities, the research investigates the interplay between servant leadership and conflict management styles, specifically focusing on integrating and compromising behaviors. The study employed a comprehensive methodology, utilizing questionnaires distributed over two waves with a one-year time lag. The findings revealed a positive correlation between servant leadership and integrating conflict management styles, specifically avoiding and accommodating. However, the anticipated correlation between integrating and compromising conflict behaviours in servant leadership is not confirmed. The study further examined the prevalence of cooperative conflict management patterns among Tanzanian university leaders, highlighting a combination of problem-solving and compromising strategies. A significant aspect of the research involved cluster analysis, which revealed distinct conflict behaviour patterns in Tanzanian universities. The result showed a preference for compromising and low-integrating (co-operative) patterns, as well as high-integrating and low-compromising (competitive) patterns. Notably, these patterns were not mutually exclusive, indicating a nuanced approach to conflict management. In the second part of the study, the paper delved into the impact of servant leadership's cooperative behaviour on team performance, conflict resolution efficacy, and turnover intention. The results affirmed the positive relationship between integrating and compromising conflict management styles and team performance while forcing behaviour showed a negative correlation. Moreover, the study identified a negative relationship between accommodating and forcing conflict management styles and turnover intention. The paper concluded that servant leaders in Tanzanian universities adeptly combined different conflict management styles, mitigating the adverse effects of conflicts on team performance and turnover intention. Even though avoiding and accommodating conflict behaviours were used together, problem-solving and compromising strategies were used a lot. This showed that servant leadership was used in a more complex way in Tanzanian higher education. The study contributed valuable insights into the dynamics of servant leadership, conflict management, and organizational outcomes, emphasizing the need for a contextual understanding of leadership behaviours and their cultural implications.

Factors affecting the adoption of Sustainable Waste Management Behavior measures in Palm Oil Plantation in Sabah, Malaysia

Purpose: This study will examine how attitudes, subjective norms, and perceived behavioural control (PBC) affect sustainable waste management behaviour (SWMB) in Sabah, Malaysia's palm oil mills. Theoretical framework: This study has adopted the Theory of Planned Behaviour (TPB) that serves as the primary theory in this research, which utilized a conceptual framework. Design/ methodology/approach: This study employed a probability sampling where a series of questionnaires has been distributed to members of the upper management of 133 oil palm mills in Sabah were used to gather the data, which was then processed using Smart-PLS V4. Findings: According to the findings of this research, subjective norms and perceived behavioural control are important factors that contribute to SWMB adaptation in oil palm mills. The most significant association was found to be between subjective norms and SWMB. On the other hand, attitudes have been reported to have no substantial influence on environmentally responsible waste management behaviours. Research, Practical & Social Implications: To put it more succinctly, this study will give a framework for the regulation of palm oil waste in Malaysia through the establishment of a more effective legal and regulatory environment in this area.

Drivers of moral hazard in banks

AbstractThe objective of this research is to identify factors that determine the moral hazard in banks by using discrete choice models (probit and logit regression). A specially constructed indicator was used to quantitatively assess moral hazard as the average difference between the better rating of a client in a bank and the most conservative rating of the same client in the banking sector. This is an example where moral hazard manifests itself as the tendency of management in banks to underestimate credit risk. The results showed that state-owned banks and foreign privately-owned banks with evident problems at the level of their headquarters had higher values of this quantitative indicator of moral hazard. Also, banks whose financial result and capital are highly sensitive to a small increase in non-performing loans, as well as banks that at any time in the observed period had a problem with meeting regulatory capital requirements, showed a greater propensity to moral hazard, as measured by this indicator. In the above cases, in the absence of quality corporate governance, management in banks tends to show performance better than it actually is. The obtained results for Serbia in comparison with the previous research give the possibility to quantitatively confirm additional specific factors important for explaining moral hazard (composite variable of the type of ownership and capital restrictions, variables that perform only the transmission of certain forms of management behaviour, size, capital and profit sensitivity, credit risk level, etc.), in addition to the common factors of moral hazard, such as the type of ownership in the bank, capital restrictions, etc.

Stock Price Crash Risk and the Market for Corporate Control

AbstractRecent studies suggest that greater exposure to the market for corporate control matters for managers and shareholders since it affects firms’ ex‐post risk of experiencing a stock price crash. The findings though question the direction of the effect. In contrast, in this study, we are the first to examine the effects of firms’ ex‐ante risk of experiencing a stock price crash, a likely antecedent of which is managers’ concealment of news on aspects of the market for corporate control. We find that higher crash risk leads to greater takeover target likelihood. This relationship, which is robust to duly circumventing reverse causality, depends to a significant extent on inferior managerial quality and greater managerial discretion around financial accruals, affording richer insight into the notion that correction of managerial behaviour is a stimulus for the market for corporate control, but one that depends on the likely extent of managers’ concealment of news. We also concurrently find that actual takeover targets with higher crash risk generate a lower bid premium and receive more payment with stock. Overall, our findings strongly suggest that decision‐making in the market for corporate control is at least partially explained by incentives linked to opportunistic prices and takeovers of lemons.

Risk management behaviour in digital factories: the influence of technology and task uncertainty on managerial risk responses

PurposeThis study aims to advance a behavioural approach towards understanding how managerial perception impacts the enactment of responses to risk management during the implementation of digital technologies in industrial operations and supply chains. The purpose is to investigate the influence of (digital) technology and task uncertainty on the risk perception of managers and how this impacts risk responses adopted by managers.Design/methodology/approachFollowing an exploratory theory elaboration approach, the authors collected more than 80 h of interview material from 53 expert interviews. These interviews were conducted with representatives of 46 German companies that have adopted digital technologies for different industrial applications within manufacturing, assembly and logistics processes.FindingsThe findings provide nuanced insights on how individual and combined sources of uncertainty (technology and task uncertainty) impact the perception of decision makers and the resulting managerial responses adopted. The authors uncover the important role played by the interaction between digital technology and human being in the context of industrial operations. The exploratory study shows that the joint collaboration between humans and technologies has negative implications for managerial risk responses regardless of positive or negative perception, and therefore, requires significant attention in future studies.Research limitations/implicationsThe empirical base for this study is limited to German companies (mainly small and medium size). Moreover, German culture can be characterised by a high uncertainty avoidance and this may also limit the generalizability of the findings.Practical implicationsManagers should critically revise their perception of different types of digital technologies and be aware of the impact of human-machine interaction. Thereby, they should investigate more systematic approaches of risk identification and assessment.Originality/valueThis paper focuses on the managerial risk responses in the context of digitalisation projects with practical insights of 53 expert interviews.

Mayor re-election and earnings management: evidence from Portuguese municipalities

PurposeThe aim of this paper is to investigate whether Mayors in Portugal engage in earnings management close to zero with the motivation of re-election.Design/methodology/approachThe data used in this study were annual financial information from Portuguese municipalities from 2005 to 2016, as well as data on elections and Mayor re-elections involving three political cycles. The methodologies employed were quantitative, including graphical and panel data regressions.FindingsThe results indicate that municipalities used discretionary accruals to engage in earnings management to report net earnings close to zero, and re-election seems to be a motivation for earnings management behaviour. Furthermore, the results suggest that municipalities in which the Mayor is re-elected are less likely to report positive net earnings close to zero.Originality/valueThis paper makes a valuable contribution to the literature on earnings management in municipalities. At the theoretical level, it makes it possible to identify whether re-election is a motivation for earnings management and, in this sense, to identify patterns of behaviour by managers. On a practical level, the knowledge of a manager's behaviour patterns will help to anticipate his or her future behaviour and, consequently, may prevent inefficiencies.

The influence of demographic and lifestyle factors on blood donation delay among student population: a retrospective study.

This study analysed blood donation deferral trends, reasons and demographic/lifestyle characteristics among students in Huzhou City. The aim was to understand the health status of students and reduce the deferral rate. Data on blood donation deferral among students in Huzhou City from 2018 to 2022 were collected and analysed. Deferral trends and main reasons were investigated. Using demographic and lifestyle data from 2,619 cases in 2022, a risk prediction model for deferral was constructed. The deferral rate among students in Huzhou City from 2018 to 2022 was 12.60% (p = 0.000, 95%CI: 12.14-13.06%), showing a significant increasing trend. Temporary deferral was the main reason, with alanine aminotransferase (ALT), blood pressure (BP) and haemoglobin (Hb) as the main deferral factors. ALT had a deferral rate of 5.23% (4.92-5.53%), BP 3.30% (3.06-3.55%), and Hb 2.92% (2.68-3.15%). Demographic and lifestyle characteristics in 2022 showed no significant differences between education level, household registration and deferral rate (p > 0.05). However, age, sex, blood donation history, sleep quality, diet and mental state had variable effects on ALT, BP, and Hb deferrals (p < 0.05). Logistic regression showed that sex, blood donation history, sleep quality, diet and mental status were independent risk factors for ALT deferral (p < 0.05), with odds ratios (ORs) of 5.057, 2.735, 1.594, 3.679, and 1.957, respectively. Age, blood donation history, sleep quality and mental state were independent risk factors for BP deferral (p < 0.05), with ORs of 0.256, 3.658, 6.042, and 1.812, respectively. Gender, blood donation history and diet were independent risk factors for Hb deferral (p < 0.05), with ORs of 0.244, 0.542, and 3.103, respectively. Students' health problems require attention. Effective health education should improve self-health management and pre-donation health behaviour to encourage regular blood donation.

Suspected Anthrax Outbreaks or Sudden Animal Deaths in Hyati Mundaragi Village in Koppal, Karnataka, India: A Farmer Prospective

Anthrax, caused by Bacillus anthracis, is a persistent global threat to both public health and livestock industries. This study investigates an outbreak of sheep anthrax in Hyati Mundaragi Village, Karnataka, India. The demographic and ecological characteristics of this region are pivotal factors influencing disease emergence, with varying outbreak years observed among sheep farmers. Socio-economic factors and Risk and Emergency Management Behaviour (REMB) were found to be critical determinants of anthrax incidence, emphasizing the multifaceted nature of the disease's spread. Sheep migration and proximity to water bodies, notably the Tungabhadra reservoir, facilitated spore transfer and contributed to the outbreak in this village. The study highlights the urgency of proactive measures, including comprehensive disease surveillance, vaccine accessibility, training initiatives for local veterinarians and farmers, and the integration of AI tools for early detection and rapid response.

Fostering organisational citizenship behaviour in the Egyptian hospitality industry: the role of internal brand management and leadership styles

PurposeThis study explores the intricate interplay between internal brand management (IBM), leadership styles, and organisational citizenship behaviour (OCB) in the dynamic Egyptian hospitality industry. The purpose is to investigate these relationships, considering the regional nuances of Southern and Northern Egypt.Design/methodology/approachA comprehensive investigation was conducted to examine the influence of IBM on OCB and the varying effects of leadership styles in this context. The study also explores the moderating role of leadership styles in the IBM–OCB relationship. The research is based on meticulous data collection and rigorous analysis.FindingsThe results affirm the central role of IBM in enhancing OCB within the Egyptian hospitality sector, irrespective of the region. Additionally, transformational leadership consistently emerges as a potent catalyst for OCB, while the direct impact of transactional leadership remains inconclusive. Transformational leadership exerts a moderating influence, strengthening the positive relationship between IBM practices and OCB.Originality/valueThis research contributes novel insights to the field by examining IBM, leadership styles, and OCB in the unique context of the Egyptian hospitality industry. The findings provide valuable implications for hotel managers and practitioners to develop strategies for enhancing employee commitment, fostering OCB, and gaining a competitive advantage in this thriving sector. The study also underscores the importance of considering regional nuances and tailoring management practices to specific contextual characteristics within the hospitality industry. This research represents an essential contribution, highlighting the significance of aligning IBM, leadership styles, and OCB to promote organisational success in the Egyptian hospitality industry.Graphical

The Influence of Financial Attitude, Literacy, Knowledge and Skills on Financial Management Behaviour Among Students in Public University

University students are considered a high-risk demographic with financial instability due to a high propensity towards funds to pay for education. This study explored the effects of the theory of planned behaviour; Attitude (financial attitude), Subjective Norms (financial literacy), and Perceived Behavioural Control (financial knowledge and skills) on financial management behaviour among public university students. All data were collected via a convenient sampling method by using a questionnaire with a total of 363 respondents to examine the alternative hypothesis. The results obtained in this study indicated that Attitude (financial attitude), Subjective Norms (financial literacy), and Perceived Behavioural Control (financial knowledge and skills) positively and significantly influenced financial management behaviour among students. As such, this study could be a useful source of information for the creation of a financial management syllabus, especially in higher education.

Detecting non-verbal speech and gaze behaviours with multimodal data and computer vision to interpret effective collaborative learning interactions

AbstractCollaboration is argued to be an important skill, not only in schools and higher education contexts but also in the workspace and other aspects of life. However, simply asking students to work together as a group on a task does not guarantee success in collaboration. Effective collaborative learning requires meaningful interactions among individuals in a group. Recent advances in multimodal data collection tools and AI provide unique opportunities to analyze, model and support these interactions. This study proposes an original method to identify group interactions in real-world collaborative learning activities and investigates the variations in interactions of groups with different collaborative learning outcomes. The study was conducted in a 10-week long post-graduate course involving 34 students with data collected from groups’ weekly collaborative learning interactions lasting ~ 60 min per session. The results showed that groups with different levels of shared understanding exhibit significant differences in time spent and maximum duration of referring and following behaviours. Further analysis using process mining techniques revealed that groups with different outcomes exhibit different patterns of group interactions. A loop between students’ referring and following behaviours and resource management behaviours was identified in groups with better collaborative learning outcomes. The study indicates that the nonverbal behaviours studied here, which can be auto-detected with advanced computer vision techniques and multimodal data, have the potential to distinguish groups with different collaborative learning outcomes. Insights generated can also support the practice of collaborative learning for learners and educators. Further research should explore the cross-context validity of the proposed distinctions and explore the approach’s potential to be developed as a real-world, real-time support system for collaborative learning.

The liberated firm: An integrative approach involving sociocracy, holacracy, spaghetti organization, management 3.0 and teal organization

Recent research has shown that the liberated firm is associated with better performance and can address the emerging needs in our hypermodern society for autonomy, self-esteem, commitment, and well-being. While research on liberated firms has been increasing, the concept remains widely debated among academics, especially in management and organisational behaviour fields as well as in the press and on social media. The coexistence of related notions (sociocracy, holacracy, spaghetti organization, management 3.0 and teal organization) accentuates the need for a theoretical framework. This research aims to fill this gap. Specifically, we conduct a systematic literature review and comparative analysis. We therefore demonstrate that the concept of the liberated firm integrates the five other notions (as modalities or different stages of liberation); that is, it presents the highest degree of humanist values and operates at the highest corporate level.

The future of tourism and hospitality labour: challenges, requirements, trends, skills and the impact of technology

ABSTRACT This study was designed to fill two main research gaps: the need for a multidimensional perspective on the future of tourism and hospitality (T&H) labour and the lack of studies from the perspectives of key stakeholders who are representatives of tourism organisations and involved in policymaking. Therefore, it unveils the perceptions of policymakers responsible for tourism organisations in Portugal towards the future of T&H labour. Following an exploratory qualitative case study approach based on semi-structured interviews with eleven policymakers, the results illustrate that the most prominent challenges that the COVID-19 pandemic created are the damage to practical ability, finding a skilled and experienced workforce, and attracting tourism labour back to the sector. However, there are some requirements to overcome such challenges in the future. Moreover, future trends and skills for T&H employment were revealed as new working models, digitisation and robotisation, and the expected skills such as management, analytical, digital marketing, and customer behaviour analysis. Finally, technology was found to have positive and negative impacts on T&H employment. The results and implications will benefit Portugal and different destinations in understanding the dimensions of T&H labour for the future and developing future actions, strategies and policies.