Kereta Api Research Articles

Penyuluhan Digital Untuk SMP YWKA 2

This Community Service activity aims to introduce Schoology as a digital classroom platform to improve the quality of educators in teaching. This activity involved two lecturers and one student from Indraprasta University PGRI. The target participants of this community service activity are junior high school educators Yayasan Wanita Kereta Api II Jakarta. This activity was attended by 11 teachers of SMP YWKA 2 Pulogadung, East Jakarta. The approach used is Andragogy. Andragogy as the art and science of helping students (adults) to learn, the science and arts of helping adults learn (Knowles, 1970). The practice and discussion methods used can help facilitate participants' understanding. This activity went smoothly without any significant obstacles..
 
 Keywords: Schoology, digital classroom, Andragogy

PENGARUH EXPERIENTIAL MARKETING TERHADAP WORD OF MOUTH, DI MEDIASI CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY (Studi Kasus: PT. Kereta Api Indonesia)

This study aims to determine the effect of experiential marketing, word of mouth mediated by customer satisfaction and customer loyalty with a case study of PT. Kereta Api Indonesia. This research uses structural equation model (SEM) analysis. The data used in this study is secondary data collected using a questionnaire from consumers who have used PT. Indonesian Railways at least 1 time Before the pandemic and at least 1 time during the pandemic, the respondents collected in this study were 251 respondents. The method used is the Stuctural Equation Model with AMOS 24 software. The results of this study indicate that experiential marketing has a positive and significant effect on customer satisfaction, customer loyalty and word of mouth, while customer satisfaction has a positive and significant effect on customer loyalty and word of mouth, however. customer loyalty has a positive but not significant effect on word of mouth. Meanwhile, the relationship between experiential marketing and word of mouth mediated by customer satisfaction and customer loyalty got significant results and the relationship between customer satisfaction and word of mouth mediated by customer loyalty got significant results.

Surface Thermal Manifestation Mapping in Kamojang Geothermal Field, West Java, Indonesia

Kamojang Geothermal Field is located in Bandung, West Java, Indonesia. Since 1978, this field has been producing electricity with total capacity about 235 MWe. Surface thermal manifestation monitoring is a powerful tool to monitor changes of reservoir condition. The investigation aimed at mapping new thermal manifestations and ground temperatures in Kamojang crater. The method employed is field mapping using drones and tracking. Ground temperatures were acquired directly in the field by measuring at 20 cm depth. Geologically, Kamojang Crater area is dominated by volcanic rocks such as andesite lava, pyroclastic breccia, tuff, and lapilli. It has undergone moderate to very strong alteration into clay, silica, iron oxide, and anhydrite minerals. The main geological structures that play a role in Kamojang area are Kendang, Patengteung, and Citeupeus Fault systems. Surface manifestations discharged in Kamojang area consist of mud pools/vents, hot springs/pools, steaming ground, and steam vents that are controlled by Citeupeus and Pateungteung Faults with a NE-SW orientation. The area was later referred to as Kamojang Crater, which consists of Manuk, Berecek, Sakarat, Kamojang, Kereta Api, Cikahuripan, Hujan, Loutak, Baru, Saar, and Inactive Craters. Several new hot spots have not been mapped in detail by previous research, including Timur Crater, Mud Pool Complex, and Tengah Crater. Meanwhile, an Inactive Crater to the north of study area indicates activity shown by boiling and bubbling hot pool. The thermal manifestation has a high temperature of 50.4 to 94.7°C. Manifestations in the form of liquids (mud and water) have an acidic fluid, with a pH ranging between 1.30 and 5.50. Ground temperatures in Kamojang Crater area range from 17 to 95°C. High temperature areas of 80 - 95oC are associated to thermal manifestations.

COMPENSATION SYSTEM FACTORS INPT. INDONESIANRAILWAYS REGION DIVISION I NORTH SUMATRA

This study aims to see and determine the factors of the Compensation System at PT.Kereta Api Indonesia (Persero) Regional Division I North Sumatra. Theapproachused in this research is an associative approach . The number of samples in this study using the slovin formula was 60 employees. Data collection techniques in this study were using interviews (interviews), documentation studies, and questionnaires (questionnaires). The data analysis technique used is factor analysis technique. Processing data in this study using the SPSS (Statistical Package for the Social Sciences) 16 software program for windows. Through factor analysis obtained which determines the compensation system atPT. Kereta Api Indonesia (Persero) Regional Division I North Sumatra, namely: Factor1 follows the Education Level factor variable. Factor 2 follows the Work Experience factor variable. From the processing of factor analysis, it can be obtained that the most dominant factor determines the compensation system at PT. KeretaApi Indonesia (Persero) Regional Division I North Sumatra is the Education Level factor, where the higher the level of education, the higher the compensation received.

Service Potential Analysis Of Passenger Train Operations On Medan – Belawan Route In Order To Develop Northern Medan Region

The strategy to overcome traffic jam in Medan City is by using train transportation mode. PT. Kereta Api Indonesia (Persero) Regional Division I of North Sumatera as the operator has operated passengers train with Medan-Belawan route, however the train only operated for 2 years (2010-2011). The objective of the research is to analyze potential of passenger train, revenue of train operator, feasibility of train project investment, as the effort to re-operate passenger train. Based on analysis result, it can be concluded that a concept of transit oriented development (tod) around the Belawan station is required to increase potential of total passengers

Organizational Culture at PT Kereta Api Indonesia (Persero) Based on the Level of Basic Assumptions, Values, and Artifacts

This study aims to determine the organizational culture applied at PT Kereta Api Indonesia (Persero) based on the level of organizational culture, namely: basic assumptions, values, and artifacts. Organizational culture plays a major function in modeling the behavior and performance of the company through the collective efforts of each member. The research method used is qualitative with emphasis on documentation as a data collection technique in this study. Meanwhile, data analysis was carried out in a narrative manner. The empirical findings in this study focus on organizational culture at PT Kereta Api Indonesia (Persero) which as a whole shows the company's success in improving management and employee performance. In addition, it has a significant impact on customer satisfaction and the good image of the company. PT Kereta Api Indonesia (Persero) provides excellent service to customers, where they are a top priority for the company. The change in orientation to excellent service to customers makes PT Kereta Api Indonesia (Persero) able to compete in the global market era.Keywords: organizational culture; PT Kereta Api Indonesia (Persero); organizational culture level

Analisis Efektivitas Penerapan Mobile Application di PT. Kereta Api Indonesia (Persero)

A company will try to improve the quality of service for the community. A company that has developed several innovations PT. Kereta Api Indonesia (Persero) by creating the KAI Access mobile application, which is an application that is used to buy tickets online without having to queue at the station counter. Therefore, the purpose of this research is to determine the effectiveness of the application of the KAI Access mobile application at PT. Kereta Api Indonesia (Persero) which refers to four evaluation variables, namely information quality, service quality, usage, and user satisfaction. This research is qualitative descriptive research that aims to determine the quality of information, service quality, usage, and user satisfaction without making a comparison or linking with other variables. The data used in this research are interviews with key informants from PT. Kereta Api Indonesia (Persero), interviews with five users of the KAI Access application, and a questionnaire were conducted with a total of 42 respondents as supporting data for this research. The results showed the effectiveness of the application of the KAI Access mobile application at PT. Kereta Api Indonesia (Persero) can be said to be very effective. This can be seen from the research results of each evaluation variable, namely the quality of information that is accurate, relevant, and complete, the quality of service that is responsive and empathetic, easy use for daily use, and efficient, effective, and satisfied user satisfaction. Keywords: Effectiveness, Mobile Application KAI Access

Lelang Pengadaan Barang dan Jasa Sinyal Telekomunikasi Dari Stasiun Araskabu Menuju Bandara Kualanamu Oleh Executive Vice President Pt. Kereta Api Indonesia (Persero) dengan Bajatra (Analisis Putusan Nomor 181 Pk/Tun/2016)

The user party is the party who requests or assigns the provider a task to supply or manufacture goods or make certain jobs. The problem in this research is the legal regulation of the auction of the procurement of goods and services in government regulations. Sanctions that can be imposed on parties related to the procurement of government goods/services that do not meet the requirements of the provisions of the work order. How is the judge's legal considerations in deciding the dispute between PT. Kereta Api Indonesia (Persero) with Bajatra in Decision Number 181 PK/TUN/2016. This research uses normative legal research methods. Presidential Regulation Number 16 of 2018 concerning the Procurement of Government Goods/Services provides guidelines for regulating and implementing the procurement of goods/services that accommodates the development of government needs regarding the regulation of the procurement of goods/services in order to fulfill the maximum benefit value and be able to contribute in increasing the use of products. domestic. Sanctions that can be imposed on parties related to the procurement of government goods/services that do not meet the requirements of the provisions of the work order. The sanctions are regulated in Article 83 of Presidential Regulation Number 16 of 2018, one of which is in the form of sanctions for inclusion in the Black List. The judge's legal considerations in deciding the dispute between PT. Kereta Api Indonesia (Persero) With PT. Bajatra in Decision Number 181 PK/TUN/2016 is a test of the validity of both procedural and substantial terms of the imposition of a blacklist addressed to the Plaintiff issued by the Defendant, not regarding the provision of goods and services in terms of telecommunication signal work from Araskabu station to Medan Kualanamu Airport. and Sepur 8, 9 Medan Station Emplacement. Implementation of the work agreement between PT. Bajatra and PT. KAI.

Strategi pelayanan perusahaan PT. Kereta Api Indonesia (Persero) dalam meningkatkan pengguna jasa transformasi kereta api

The purpose of this study was to determine the service strategy of the company PT. Kereta Api Indonesia (Persero) in increasing users of fire rubber transportation services. Based on the results of the study showed PT. Kereta Api Indonesia (Persero) has carried out a good SWOT analysis consisting of market strengths, weaknesses of this company, opportunities from the existence of railway products, and finally the threats that occur. In addition, researchers have studied further regarding the willingness to work in the current government, both permanent and contract employees. During the company's existence there has been an expansion of service offerings compared to the previous year, it has become commonplace by reducing the number of objections from customers who use these services. The most important thing is that there is a considerable effort on the part of the management to solve problems in serving the railways.

ANALISIS IMPLEMENTASI APLIKASI SAP TERHADAP PENCATATAN ASET TETAP PADA PT. KAI (PERSERO) MEDAN

Fixed assets in accounting are tangible assets that are held for use in the production or supply of goods or services, for return to other parties or for administrative purposes, and are expected to be used for more than one period. An integrated information system is a necessity to help solve problems in a company. The SAP (System Application and Processing) application is one application that is able to provide solutions to these problems. SAP (System Application and Processing) is one of the applications developed to support organizations in carrying out operational activities, so that companies can identify weaknesses that must be improved. PT. Kereta Api Indonesia (Persero Medan is an independent Indonesian State-Owned Enterprise, providing rail transportation services. PT. Kereta Api Indonesia (Persero) has used the SAP system in recording Fixed Assets. Even though it has used the SAP application system, errors still occur in recording fixed assets. The purpose of this study is to determine the recording system of fixed assets using the SAP (System Application and Processing) application. To obtain primary data the author conducted field research by coming directly to the company to conduct interviews with finance staff to obtain data fixed assets at PT. Kereta Api Indonesia (Persero). Based on the results of the research conducted, it can be seen that the accounting system in recording the fixed assets of PT. Kereta Api Indonesia (Persero) Medan is adequate and the recording of fixed assets has used the SAP (System Application) application system. and Processi ng). The author suggests that before entering into the SAP system, manual recording such as a guard book should be carried out so that it becomes a correction before entering the input into the SAP system.

The Effect of Technology Acceptance Model and E-service Quality on Customer Trust and Implications on Consumer Loyalty of Kai Access Users

The Covid-19 pandemic forced the transportation sector to go online which eventually resulted in a high economic downturn. PT. Kereta Api Indonesia (Persero), as a leading state-owned transportation company continues evaluating its services in order to deliver a priority service that are expected to be able to produce priority improvements in the future, therefore PT. KAI (Persero) carries out a communication strategy to find out mutual information feedback from consumers because communication is a tool for interacting and exchanging information with one another. To support Indonesian government’s social distancing policy, PT. KAI issues a new policy on social distancing practice and non-cash payment, ultimately aiming at minimizing the viral spread. In this regard, the strategy is to form the Technology Acceptance application feature to create customer trust, which in turn will develop KAI customers’ loyalty. This study recruited 100 train passengers in the company’s operating region 2 as participants. PLS-SEM was applied to analyze the data, showing that perceived usefulness, perceived ease of use and e-service quality significantly affected consumer trust. While perceived usefulness was found to not affect the customer loyalty, the perceived ease of use, e-service quality, and consumer trust exhibited significant, positive effect on consumer loyalty.

Application of GARCH Forecasting Method in Predicting The Number of Rail Passengers (Thousands of People) in Jabodetabek Region

PT. Kereta Api Indonesia and PT. KAI Commuter Jabodetabek records time series data in the form of the number of train passengers (thousand people) in Jabodetabek Region in 2011-2020. One of the time series methods that can be used to predict the number of train passengers (thousand people) in Jabodetabek area is ARIMA method. ARIMA or also known as Box-Jenkins time series analysis method is used for short-term forecasting and does not accommodate seasonal factors. If the assumption of residual homoscedasticity is violated, the ARCH / GARCH method can be used, which explicitly models changes in residual variety over time. This study aims to model and forecast the number of train passengers (thousand people) in Jabodetabek area in 2021. Based on data analysis and processing using ARIMA method, the best model is ARIMA (1,1,1) with an AIC value of 2,159.87 and with ARCH / GARCH method, the best model is GARCH (1,1) with an AIC value of 18.314. Forecasting results obtained based on the best model can be used as a reference for related parties in managing and providing public transportation facilities, especially trains.

Designing simulation model for minimizing coal train unloading time: A case study of Kereta Api Logistik Company

The increase in coal production every year has influence the transport volume of coal trains of Kereta Api Logistik Company is getting higher. This increase causes the current number of train unloading equipment to be unable to keep up with this increase and has an impact on the poor performance of train unloading, which is indicated by the unachieved of train’s waiting time target. The coal train unloading system is a very complex system and many uncertainties occur, so the appropriate method to use is discrete event simulation. The simulation model is designed using the Simulation Arena software. The results of the simulation method are 4 alternative scenarios will be selected by the Bonferonni test. Scenario 4 has the highest reduction in train unloading operating time, which is 30.7%. The results of this study recommend the addition of a tool with a combination of 1 unit of Gantry Crane integrated with coal traveling hopper and 5 units of Dump Truck and for management, this recommendation can reduce high overtime costs every month and increase coal transport capacity so that coal transport profits will increase.

Comparison of communication skill between railroad crossing guards

Railroad Crossing Guard, commonly known as Penjaga Perlintasan Kereta Api (PJL), has a task in safeguarding the railroad crossing. In carrying out their task, PJL needs to communicate with other PJL and Train Dispatcher (PPKA) in the working area. Therefore, communication plays a critical role in the safety aspect. In 1987, the worst train accident happened in Indonesia’s history of railways, which was caused by miscommunication as the main factor of this accident. This study aims to improve communication skills for all PJL staff in Indonesia to achieve safety at railroad crossings. This study used primer data obtained from questionnaires distributed to 97 PJL individuals under Transportation Department (Dishub) and 97 PJL individuals under PT KAPM. Nowadays, PJL in Indonesia is under Dishub and PT KAPM. The sample was determined using Lemeshow’s formula because the number of subjects from previous studies was unknown or data on the exact number of all PJL in Indonesia was unavailable. Data were analyzed using descriptive and inferential statistics with the Man Whitney U test. PJL under the Transportation Agency and PJL under PT KAPM did not understand the importance of recording communication when maintaining a railroad crossing. The Mann-Whitney U test inferential statistics analysis indicates that the hypothesis was accepted, namely differences in communication skills between PJL under Dishub and PJL under PT. KAPM. The average ranking value was obtained from the total comparison value of all variables from PJL of Dushub and PJL of PT KAPM, with the Mann- Whitney U test results was 79.90 and the average ranking value of PJL under PT. KAPM was 113.10.

Pengaruh Penganggaran Partisipatif Dan Asimetri Informasi Terhadap Budgetary Slack Dengan Moral Equity Sebagai Variabel Moderasi

Research on the effect of participatory budgeting and information asymmetry on budgetary slack still shows the inconsistency of conflicting results. This study aims to provide empirical evidence about the effect of participatory budgeting and information asymmetry on the tendency to make budgetary slack and the effect of moral equity as a moderating variable on the relationship between the variables of participatory budgeting, information asymmetry, and budgetary slack. The object of this research is all managers who work at PT. Pos Indonesia (Persero), PT. Pindad (Persero), PT. Kereta Api Indonesia (Persero) and PT. Len Industri (Persero), except for the board of directors. Data were collected using a research instrument in the form of a questionnaire with a total of 70 respondents. The analysis model used was moderated regression analysis (MRA - Moderated Regression Analysis). The results showed that: 1) Participatory budgeting had a positive and significant effect on budgetary slack as indicated by the coefficient value of participatory budgeting of 1.012 with a significance level of (4.999>1.998). 2) Information asymmetry has a significant negative effect on budgetary slack as indicated by the information asymmetry coefficient value of -1.7382 with a significance level of (-3.394 > - 1.998). 3). The results of the analysis show that moral equity is proven to be a moderator between participatory budgeting and information asymmetry towards budgetary slack in a positive direction. So it can be understood that budgetary slack can be reduced by increasing participatory budgeting and information asymmetry through moral equity.Keywords: Participatory Budgeting, Information Asymmetry, Budgetary Slack, Moral Equity

Social media supports tourism development in the COVID-19 normal era in Bandung

This research focuses on social media. We were using Social Media in Supporting Tourism Development During Covid-19: Case Study a New Era Policy in Bandung. This study uses descriptive qualitative research methods with data sources through the Twitter account of the Bandung City Culture and Tourism Office @DisbudparBdg assisted by the NVivo 12 Plus software. We are utilising Social Media to Support Tourism Development During Covid-19: A Case Study of New Era Policy in Bandung by measuring the use of social media in tourism planning, creation, integration, and marketing strategy. This research shows tourism planning in a new standard era by directing outdoor tourism and implementing health protocols. The Tourism Promotion Board integrates cooperation between the Bandung City Culture and Tourism Office and PT Kereta Api Pariwisata. Tourism marketing by providing tourist information can give tourists confidence that Bandung is an attractive and robust destination city in improving health regulations and strictly following health protocol rules during recreation.

Analysis of Food and Beverage Sales and Consumer Profile of Railway Restaurants

This research was motivated by the fact that the number of sales of food and beverages in railroad restaurants is still very small and can still be increased considering all the potentials of the company. It takes the right strategy in order to increase sales at railroad restaurants. However, before formulating this strategy, it is necessary to study the factors that influence sales in railroad restaurants. This study aims to analyze the variables of the schedule, duration, and class of travel on sales at the Kereta Api Restaurant (RESKA). The method used to process the data is Structural Equation Modeling (SEM)-PLS version 3.0. The results showed that the train travel schedule had a significant and positive effect on sales at the Railway Restaurant. While other variables have no significant effect. Therefore, to improve the sales performance of railroad restaurants, programs and product innovations related to train travel schedules are needed, so as to improve sales performance, both sales of heavy food, snacks and drinks at Railway Restaurants. Keywords: train journey duration, train travel class, train journey length, train restaurant sales, SEM.

PENGARUH KOMPETENSI DAN MOTIVASI KERJA TERHADAP KINERJA MELALUI PROFESIONALISME PEGAWAI PT KERETA API LOGISTIK

This study aims to determine and explain the effect of competence and work motivation on performance through the professionalism of employees of PT Kereta Api Logistik from a subsidiary of PT Kereta Api Indonesia, in Regional 3 East Java, especially the Surabaya area. The method used in this research is a quantitative approach. Data was collected by conducting a survey. The results showed that professionalism had an effect on employee performance at PT. Logistics Railroad. This is because the professionalism of employees has been in accordance with the performance of employees at PT. Logistics Railroad. Competence has a direct influence on professionalism and employee performance in a significant positive manner. Therefore, the company should continue to hold competitions for all levels/positions and divisions. It is possible to regularly schedule these Competency activities with similar agencies in order to broaden their horizons and experiences. This also applies to motivation.

Evaluation of Implementation of Internal Audit, Risk Management and Good Corporate Governance

This study aims to determine the evaluation of the implementation of internal audit, risk management and Good Corporate Governance at PT Kereta Api Indonesia in the city of Bandung.The research approach in this research is a descriptive and verification approach using primary data. The research approach in this research is a descriptive approach using primary data. The sampling technique used is nonprobability sampling with saturated sampling method. The number of study population is 17 people, the research sample used is 17 people with data sources obtained through the results of questionnaire filling. The data analysis technique used in this study was SPSS V.26.Based on the results of research conducted it can be seen that the evaluation of the implementation of internal audit, risk management and Good Corporate Governance at PT Kereta Api Indonesia in the city of Bandung is included in the excellent category, improved management and oversight functions of corporate governance so that company performance is always stable.

EFEKTIVITAS MANAJEMEN SARANA PRASARANA DI BALAI PELATIHAN OPERASI DAN PEMASARAN AGUS SUROTO PT KERETA API INDONESIA (PERSERO) BANDUNG)

The theme of this research is "The Effectiveness of Management Facilities at the Training Center Operations and Marketing Agus Suroto PT Kereta Api Indonesia (Persero) Bandung”. management facilities is the process of procuring and utilizing components both directly and indirectly in the education process to achieve effective and efficient educational goals. Effectiveness is reviewed by the approach of objectives, systems, constituency strategies, competitive value. The objectives of this study are 1) Obtain an overview of the effectiveness of Facilities Management in the Training Center Operations and Marketing Agus Suroto PT Kereta Api Indonesia (Persero) Bandung. 2) obtain an overview of the obstacles in the management of facilities and infrastructure at BP OPSAR PT KAI (Persero). 3) Measuring the efforts made in overcoming the strongest obstacle of managing facilities and infrastructure in the Training Center Operations and Marketing Agus Suroto PT Kereta Api Indonesia (Persero) Bandung. This study uses qualitative research because it investigates direct phenomena and describes in depth. The findings in this study are described in accordance with the research questions, namely: 1) Having an effective approach in its implementation, the organizing committee has succeeded in communicating with teachers and students in realizing effective infrastructure management goals that refer to the vision and mission of the training center. The systems approach consists of an input-process-output, monitoring and evaluation system. The strategic constituency approach is evidenced by the organizing committee and instructors who are able to meet the needs of infrastructure for the needs of stakeholders during training activities, and the training center measurement reference is to obtain accreditation certification given by the director general. The training center's competitive value approach applies modernization innovations. 2) Inhibiting factors, namely technical errors, teacher negligence in filling in the TTD and the date on the student satisfaction evaluation form, student problems, there has been no improvement in the modernization of tools in the mechanical laboratory the problem is due to illness, the committee assesses graduation with a score indicator