Internet Service Providers Research Articles

Analysis of Telkomsel 5G Customer Satisfaction in South Jakarta using the Technology Acceptance Model (TAM) Method

This research focuses on measuring customer satisfaction with 5G technology in the context of internet services. By utilising the Technology Acceptance Model (TAM), this research aims to understand the extent to which acceptance of 5G technology impacts customer satisfaction. It is assumed that the level of customer satisfaction and customer acceptance of the product are interconnected, as satisfied customers are more likely to accept the product. Through the structural equation modelling (SEM) analysis method with the help of AMOS software, this study will provide valuable insights into the factors that influence customer acceptance and satisfaction in the internet service provider industry, with a focus on 5G technology products. T The study's findings could provide businesses significant insight about creating and sustaining their products in an extremely competitive marketplace. The PEOU variable, which measures customer satisfaction with sustainable use (PU), affects the way Telkomsel's 5G internet connection is used. Users change their behaviour once they feel the benefits, explaining why forcefully implemented technologies are not in line with users' intentions. Most users choose 5G because of their need and satisfaction with high-capacity internet. Furthermore, the usability variable (PU) is influenced by the ease of use variable (PEOU). The easier it is to use, the more useful it is. The behaviour variable is influenced by ease of use (PU) (AUB). The advantages of 5G connections, which include speed and accuracy, influence users' behavioural perceptions. Finally, benefits (PU) affect behaviour when using (AUB). The use of Telkomsel's 5G connection elicits positive behaviours, including satisfaction and consistent use. This connection offers advantages that make it a natural choice for users.

The Effect of Reputation and Partnership Strategy on Business Performance of Internet Service Provider Company

The Effect of Reputation and Partnership Strategy on Business Performance of Internet Service Provider Company

Safe Harbor Mechanism for Intermediary Service Providers in the World and Recommendations for Improving Vietnamese Law

Intermediary Service Providers (ISPs) are entities that play a crucial role in the modern world, providing Internet services to users. However, violations of the law by users are very common and not only negatively affect cyberspace but also cause ISPs to face legal issues. To address this problem, numerous countries have applied Safe Harbor to protect ISPs from users’ violations and remove these violations from the Internet environment. This paper focuses on reviewing the regulations relating to Safe Harbor in the world and evaluating the potential to apply this mechanism to improve Vietnamese law.

Mobile Adhoc Network Risk Profiles - An Overview of Existing Network Traffic Datasets to DetermineIdeal Axiom Criteria

A Mobile Adhoc networks also known as MANET or Wireless Adhoc Network is a network that usually has aroutable networking environment on top of a Link Layer ad hoc network. It consist of a set of mobile nodes connected wirelessly in a self-configured, self-healing network without having a fixed infrastructure. Recent studies and fieldwork have pointed in the direction of making MANETS a publicly viable option in the event of another world event/crisis such as the recent COVID-19 pandemic. As opposed to their traditional military and emergency uses, this has become a focal point due to the evident strain that was observed on mainstream Internet Service Providers as substantial adjustments had to be made to facilitate a new ’working-from-home’ public. A primary aspect that must be considered before public adoption is addressing the issue of MANET risk and Security which leads into identifying and classifying risks associated with MANETS.

Acehnese's Digital Literacy Skills in Verification News from Social Media

Communication technology has recently become a new medium where society can choose information and the media they want to consume. The media can still influence their minds. Based on the National Survey of Internet User Penetration Data, in March 2019, by APJII (Internet Service Provider Association), the internet penetration rate in Aceh was recorded at 64.40% who accessed the internet. This research aims to find Acehnese's Digital Literacy Skills in Verification News from Social Media. The data collection method used for this study is a questionnaire instrument via Google Form to people in Nanggroe Aceh Darussalam (NAD) province. Meanwhile, secondary data was collected through literature studies and previous research. The result shows that the people of Aceh, especially millennials and Generation Z, have enough digital literacy skills to access digital media, understand content, and verify news.

Motivation and Performance of Employees of Pokhara Based Internet Service Providers

Employee motivation is one of the important factors that can help the employer to improve employees and organizational performance. This research paper aims to investigate the impact of motivation on employee performance in Pokhara based internet provider. This article is based on case study method in which ‘Pokhara Internet Private Limited’ was selected by following lottery method of sampling. The study sample size was about 90% (103) of the population which was randomly selected from each department of the Pokhara Internet Pvt. Limited with the help of employees name list provided by HR Department. The study applied empirical approach in which a survey questionnaire was used to collect quantitative data. For the fulfillment of research objective various statistical techniques has been applied. The hypothesis was set to test under some constraints. The statistical tool like descriptive statistic and inferential statistics like ANOVA, multiple linear regressions was applied for this regard the famous statistical software named SPSS-20 has been used. The results validated the research questions and proved statistically significant impact of employees’ motivation on their performance. Moreover, it is also known that female employees had high level of motivation in the sample institution.

MOTIVASI DAN PENGALAMAN REMAJA DALAM MELAKUKAN PERUNDUNGAN DI MEDIA SOSIAL

A survey conducted by Polling Indonesia in collaboration with the Indonesian Internet Service Providers Association (APJII) found that around 49% of netizens had been the target of bullying on social media. Both traditional bullying and that occurred in cyberspace, arose as a result of imbalance of power between the perpetrator and the victim. The Uses and Gratification theory is used to see what reasons or motivations bullies have for carrying out bullying in cyberspace. Data was collected using a survey method with an instrument in the form of a questionnaire. The data was then analyzed descriptively by looking at the average of each question item. The underlying motivation for perpetrators to bully on social media is anonymity, it is a fun thing to do, it relieves boredom, jealousy, and it is also a form of self-defense from unpleasant acts they experience on social media. From the victim experiences of bullying on social media is being harassed by hurtful sentences in the form of hate speech, ridicule/insults, and sentences that make them uncomfortable. On the other hand, what bullies most often do is upload other parties' chats without the owner's permission

Should Over-The-Top (OTT) Providers Pay the Telecom Industry?

The objective of this study is to investigate the prevailing conflict between the telecommunications and Over-The-Top (OTT) sectors in India. Telecom Service Providers (TSPs) have been urging OTTs to compensate them for network usage and revenue deficits. This study leverages an exhaustive literature review to scrutinize the various assertions and recommendations forwarded by diverse telecommunications bodies across the globe. The findings reveal that while the OTTs have favourably influenced the Internet Service Provider (ISP) segment of the telecom industry by functioning as a complementary good, it has negatively impacted the growth and revenues of traditional communication platforms like SMS and calling. The paper also identifies the competition issues attributed to the OTT market, as claimed by the TRAI and ITU. Through a dedicated model, an argument is substantiated that the disadvantages inflicted by OTTs on the TSPs surpass the benefits. We then propose our policy recommendation which necessitates that OTTs bear or share some of the costs of the TSPs. Two distinct models are introduced to calculate these compensations. The models factor in the different sizes of OTT and telecom firms to yield a balanced costing model. Subsequently, an in-depth analysis of the recommended policy implications is conducted. It is deduced that although our policy may instigate a debate about potential negative impacts on net neutrality, a similar approach adopted by the US government did not result in any adverse effects on the growth of their internet sector. On the contrary, it demonstrated notable expansion. The exploration undertaken in this paper illuminates various fallacies and misconceptions prevalent within the relationship between the telecommunication and OTT industries.

Virtual Network Function Placement for Serving Weighted Services in NFV-Enabled Networks

Network function virtualization (NFV) is a novel network architecture yielding many optimization choices to Internet service providers due to its flexibility. Based on this technique, a network service is constructed from a chain of virtual network functions (VNFs). Although many studies deeply investigate the NFV and propose approaches to address the problem of deploying services in physical networks under different perspectives, they do not consider the importance of services. This issue becomes more critical once the number of network services ever-increasing while the network resources are limited. Here, each service is assigned a weight representing its importance. From this aspect, maximizing the total weight of services accepted to deploy over the physical network is a critical problem and poses many challenges, particularly for networks with limited resources. Therefore, we call this issue the VNF placement for weighted services (VPWS) problem. We then propose three algorithms termed first-fit server algorithm (FSA), best-fit server algorithm (BSA), and service segment-based algorithm (SSBA), respectively, to address the VPWS problem. Eventually, we perform simulations to evaluate the proposed algorithms and factors that affect the VNF placement. The experiment indicates that the total weight yielded by the SSBA outperforms those of the FSA and BSA.

Effect of Price and Promotion on Customer Satisfaction

To understand and examine Internet Service Company in Bandung pricing and marketing strategies, we conducted this study at one of the internet service providers in Bandung. We employed a quantitative strategy for the inquiry that combined a descriptive and verifiable approach. One of the Bandung internet service providers provided 100 consumers for the survey. The study's path analysis reveals the correctness of the price and marketing variables at one of the Bandung internet service providers. The study's conclusions advise considering the costs and promotions provided by one of the Bandung-based internet service providers. According to the findings, Price (X1) significantly affects Customer Satisfaction (Y). The next factor that significantly affects customer happiness is promotion (X2).

User And Bandwidth Management Using Mikrotik Hotspot At State Vocational School 5 Waingapu

The use of the internet in schools is very helpful for teachers, staff and students, the internet is an important need for most adult people, they even regard the internet as a basic daily need that must be met, such as at SMK Negeri 5 Waingapu. The use of the internet in schools is very helpful for teachers, staff and students. State Vocational High School 5 Waingapu uses an internet service provider (ISP) sourced from KOMINFO Bakti as internet access with a total bandwidth of 2 Mbps with an average user of 15 clients. The distance to access the internet network on WIFi is 20 meters, but there is still no good management of network usage so that when accessing the internet, many users (clients) often experience interference. One form of utilizing wireless technology is a hotspot. The development method used in this research is to develop a hotspot network at SMK Negeri 5 Waingapu using the Network Development Life Cycle (NDLC) model which is used as the overall development method in developing or designing computer network systems. By implementing bandwidth management using a hotspot router proxy at SMK Negeri 5 Waingapu and testing it using a speedtest before implementation, namely a download speed of 4.55 and an upload speed of 1.09. And after the implementation of bandwidth management for teacher user hotspots, namely for download bandwidth of 0.95 Mbps and upload bandwidth of 0.21 Mbps, then for hotspot user principals download bandwidth is 0.94 Mbps and upload bandwidth is 0.94 Mbps and hotspot user download bandwidth for students is 0.73 Mbps and upload of 0.94 Mbps.

Judicial Review on Turning Internet Service Provider Accomplice into the Perpetrator

Judicial Review on Turning Internet Service Provider Accomplice into the Perpetrator

Maximum Throughput First Access Point Selection Scheme for Multi-Rate Software-Defined Wireless Network

As the number of devices increases, many businesses deploy multiple access points (APs) in neighboring areas to provide Internet service. In such networks, a mobile station (MS) often has multiple APs within its coverage area, and deciding which AP to associate with becomes a significant issue that can influence network performance. Software Defined Network (SDN) has recently become a popular technology for making intelligent mobile station assignment decisions for APs. In a multi-rate Wi-Fi network, the actual bandwidth of high-rate links can be reduced to that of low-rate links. In this paper, we propose a Maximum Throughput First (MTF)AP selection scheme, which is a refinement of existing Mininet Wi-Fi mechanisms. MTF considers the parameters of actual throughput achieved by the access point and the number of associated stations as selection metrics when making the association decision. The simulation results show that MTF provides better performance, especially in multi-rate environments.

Violation of Copyright in Pakistan: Issues and Future Prospects

This research delves into the key role of copyright protection in nurturing creativity, innovation, and economic growth within Pakistan's creative industries, shedding light on persistent challenges in the country's legal framework. Despite existing laws encompassing literature, visual arts, music, and film, the absence of precise definitions for originality and fair use has led to widespread confusion, impeding effective enforcement and discouraging legal recourse against infringers. The study scrutinizes the impact of international agreements, such as the Berne Convention and the WIPO Copyright Treaty, on Pakistan's copyright landscape, recognizing positive developments while pinpointing ongoing challenges like resource constraints, limited public awareness, and rampant piracy. The ramifications of copyright infringement on the creative sector are explored, emphasizing financial losses, diminished investment, and a decline in high-quality productions. The paper advocates for legal and policy reforms, encompassing clearer definitions and stringent enforcement mechanisms, alongside capacity building and public awareness initiatives to fortify copyright protection. Furthermore, it recommends international collaboration with internet service providers to combat online infringement, drawing insights from successful strategies in the US and the UK, exemplified by the Digital Millennium Copyright Act. The paper concludes by underscoring the imperative for robust copyright protection in Pakistan's creative industry, proposing actionable avenues for enhancement. The chosen qualitative research methodology aims to optimize outcomes by addressing previous limitations and synthesizing various research approaches for comprehensive insights.

Local Competition, Multimarket Contact, and Product Quality: Evidence From Internet Service Provision

AbstractI investigate the effect of competition on quality in the internet service provision industry: I examine both local competition within markets and multimarket contact among firms across markets. This industry offers an ideal setting, as quality is both objective and measurable. I use data from speedtest.net from 2008 to 2014 to estimate a reduced-form model of the effects of local competition and multimarket contact on realized consumer download speeds. I find that increased multimarket contact leads to decreased download speeds, which is consistent with the mutual forbearance hypothesis. I also find that duopolies lead to faster download speeds than do monopolies, but that further increases in the number of competitors decrease speeds.

ENCache: Improving content delivery with cooperative caching in Named Data Networking

Content centric networks offer better response time and resilience to failures by caching the content in the network routers. Owing to the limited capacity of caches and the quest for maximizing the utilization of available caches has lead to many interesting caching techniques. While on-path caching is a commonly adopted caching technique to reduce content access latency, it does not guarantee better cache hit ratio when considered across multiple receivers in the network. In this paper, we present eNCache which is a cooperative caching method that cooperates among the routers in the neighborhood to improve overall performance. It retains the simplicity of on-path caching and makes caching, routing (queries and replies) decisions by interacting with off-path routers in the neighborhood. We present the working of eNCache with algorithms for request handling and caching decisions at every router. We also formalize the interaction between a router and its neighbors by providing an extension to the Named Data Networking Interest packet structure. We evaluate and compare the performance of eNCache with other popular on-path caching strategies by performing simulations on standard RocketFuel Internet Service Provider (ISP) topologies using a discrete event simulator. We also compare the performance of a variant of enhanced NCache, i.e.,eNCache with hash based off-path caching methods. Our simulation results show that eNCache has reduced latency, better cache hit ratio and diversity.

An investigation of Internet Service Provider selection criteria: A systematic literature review

In today’s highly competitive business environment, organizations need to collaborate with strategic partners to provide high quality services at lower cost to maintain their effectiveness and efficiency. Hence, the concept of Supply Chain Management (SCM) emerged to effectively coordinate and manage financial, physical, and information activities within organizations and among all participating external parties. Qualitative and quantitative factors must be considered in SCM to ensure sustainable development. The research investigates the metrics and criteria influencing the process of selecting an Internet service provider (ISP) from 2001 to 2022 to assess the extent to which these factors have met the requirements of current decision-makers. It is appropriate to conduct a literature review in light of the changes in the purchasing process and determine its suitability for choosing an ISP. A comprehensive literature review of 51 articles published during the above period was conducted to ensure coverage of the latest ISP selection criteria. The results indicate a decline in the importance of criteria related to cost and prices and an increase in the importance of criteria such as quality, reliability, and performance, as evidenced by their repeated mention in the literature.

PaaS platform security enhancement using fuzzy based access control and trust based signature

AbstractPlatform‐as‐a‐Service (PaaS) is one of the cloud computing services which will be offered to the clients through the virtualization platform. The problem is constructed in the PaaS platform effectively excluding internet service suppliers which do not meet highly secure standards, and so security issues can be a significant a hurdle to online computation. To address the aforementioned issues, the suggested method primarily concentrated proceeding the safety of PaaS infrastructure by using a novel fuzzy based access control technique, in which the information source is realized by using CDO security feature. To further enhance the security, security using trust based signature has been used in which the class and packet filter for each specified authorization were mapped to our class by modifying the security feature code. This public key will be utilized for authenticate that transaction relevant signature if the identity provider (IdP) has provided public safety data about this same two major components represents this little token on whose trusted trademark components are built put, that is, the entire item or even the claims contained. The suggested technique outperforms other current methods in terms of several performance parameters, with a high throughput of 14, CPU utilization of 12.5, and a low execution time of 5.2 s. The proposed ‘PaaS platform security enhancement with the use of fuzzy and trust‐based signatures’ provides high throughput and low execution time. This research work proposes a novel approach to enhancing the security of PaaS infrastructure, which is offered to clients through the virtualization platform in cloud computing. The current problem with PaaS is that it excludes internet service providers that do not meet high‐security standards, which poses a significant challenge to online computation. The suggested approach focuses on improving the safety of the PaaS platform by employing a fuzzy‐based access control technique, using the connectionless data objects security feature as the information source. To further strengthen security, the approach utilizes a trust‐based signature technique where the class and packet filter for each authorization are mapped to the class of the proposed method by modifying the security feature code. The proposed public key is then used to authenticate the transaction relevant signature, provided the IdP has given public safety data about these two components of the token on which Trusted Trademark components are built, that is, the entire item or even the claims contained within it. The proposed approach outperforms current methods in terms of several performance parameters, such as a high throughput of 14, a high CPU utilization of 12.5, and a low execution time of 5.2 s. In summary, the proposed PaaS platform security enhancement using fuzzy and trust‐based signatures provides an effective way to achieve high throughput and low execution time while ensuring platform security.

IoT Based on Industry Power Status Monitoring and Alert Systems using RaspberryPI and Thingsboard

Real-time power status monitoring and alerting is a crucial component of companies such as Internet Service Providers (ISP). These kinds of solutions are desired in order to avoid accidents that result in loss of life, loss of financial data, and damage to devices. Additionally, it helps to take the appropriate intervention if necessary. Due to the sensitivity of this problem, businesses, and organizations such as the World Meteorological Organization (WMO) have been using a variety of strategies and AI technologies for disaster management. To overcome the limitation of these methods, industries like Microsoft Azure are trying to use Internet of Things (IoT) based solutions because it is light, flexible, and lower operating cost. In this research, we propose the Thingsboard, an IoT based open-source platform, along with raspberry-Pi for collecting and monitoring the voltage and current related data from the different sites and managing alerting systems based on their status. This system has been successfully implemented for ISP companies.

Content Regulation Laws for Chinese ISPs: Legal Responsibilities in Free Speech and Filtering of Harmful Content

This paper delves into the intricate landscape of content regulation laws for Chinese Internet Service Providers (ISPs) and their legal responsibilities concerning free speech and the filtering of harmful content. It offers an in-depth analysis of China’s regulatory framework, delving into the landscape of ISPs in the nation and the evolving legal framework governing content regulation and free speech. Furthermore, the paper explores the responsibilities and obligations of Chinese ISPs in moderating online content. It delves into the complex concept of free speech in the context of China and investigates the government’s role in censorship and content control. The paper highlights the impact of content filtering on free speech and online expression in the Chinese digital landscape. It provides a comprehensive overview of the laws and regulations that define the legal responsibilities of Chinese ISPs, addressing their obligations in monitoring and moderating content. Additionally, it outlines the compliance mechanisms and consequences for non-compliance. The paper emphasizes the implications of these regulations on free speech and online expression, striking a balance between content filtering and the fundamental right to free speech. While the paper refrains from showcasing case studies, it provides public and expert opinions on the impact of content regulation laws. Furthermore, it envisions potential changes in Chinese ISP content regulation laws and conducts a comparative analysis of content regulation practices worldwide, offering recommendations for maintaining a harmonious balance between free speech and content filtering in the digital age.