Cloud computing is an emerging technology composed of several key components that work together to create a seamless network of interconnected devices. These interconnected devices, such as sensors, routers, smartphones, and smart appliances, are the foundation of the Internet of Everything (IoE). Huge volumes of data generated by IoE devices are processed and accumulated in the cloud, allowing for real-time analysis and insights. As a result, there is a dire need for load-balancing and task-scheduling techniques in cloud computing. The primary objective of these techniques is to divide the workload evenly across all available resources and handle other issues like reducing execution time and response time, increasing throughput and fault detection. This systematic literature review (SLR) aims to analyze various technologies comprising optimization and machine learning algorithms used for load balancing and task-scheduling problems in a cloud computing environment. To analyze the load-balancing patterns and task-scheduling techniques, we opted for a representative set of 63 research articles written in English from 2014 to 2024 that has been selected using suitable exclusion-inclusion criteria. The SLR aims to minimize bias and increase objectivity by designing research questions about the topic. We have focused on the technologies used, the merits-demerits of diverse technologies, gaps within the research, insights into tools, forthcoming opportunities, performance metrics, and an in-depth investigation into ML-based optimization techniques.
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