PurposeThe study aims to investigate the factors influencing the fluctuations in shipping costs due to Covid-19 in the Malaysian shipping industry and provide recommendations to mitigate future price fluctuations during pandemics. It analyses the causes of shipping freight price fluctuations, assess their impact on the industry.Design/methodology/approachThis is a qualitative study using inductive content analysis to examine shipping costs in the maritime transport industry in the Southeast Asian context. The study conducted desk research to gain a deeper understanding and insight into the maritime industry.FindingsThe maritime sector plays a crucial role in global trade as it oversees the transport of various goods by sea, making it a significant industry worldwide. Strict lockdowns during Covid-19 affected economies around the world, which negatively impacted the shipping sector and affected freight rates, as the demand for ships correlates with the economy.Research limitations/implicationsIt contributes to the literature that expands the knowledge of global trade and the maritime industry. They are interrelated as they are precursors to the development of global trade in countries.Practical implicationsThe findings show that the use of dynamic pricing, the use of Lean Six Sigma and the setting of a minimum and maximum price could strengthen the resilience of the industry. Nevertheless, tactics need to be regularly re-evaluated to respond to changing circumstances as the pandemic evolves and changes. This paper intends to be a resource for further research on this topic.Originality/valueThis is the first qualitative study to shed light on the relationship between price volatility and Covid-19 in the maritime industry in the context of Southeast Asian Malaysia.
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