Government-linked Company Research Articles

Facilitating Hotdesking in a Hybrid Office Environment: Lessons from the Hotdesking Experiences of Workers in a Malaysian GLC

In recent years, the dynamic evolution of work arrangements has prompted organisations to adopt hybrid office environments, where remote work and on-site presence harmonise. Within this context, hotdesking has emerged as a flexible solution for optimising workspace utilisation and fostering collaboration. This research explores the experiences of workers within a prominent Malaysian Government-Linked Company (GLC). The qualitative research presented herein aligns with three pivotal research objectives, collectively contributing to a comprehensive understanding of the hotdesking landscape within the Malaysian GLC context. This research captures the essence of how workers navigate different types of non-territorial activities that are associated with hotdesking. Through illuminating direct and participant observation as well as semi-structured walking interviews that were conducted between July and August of 2023, the study unveiled three types of work activities and six types of non-territorial work settings within the organisation. The aims revolves around an exploration of the underlying themes that define the hotdesking experiences of workers at the study site. This thematic analysis provides insides into how different underlying themes are shaping up based on the evolving spatial and social dynamics of the hybrid office. The findings demonstrate the crucial role of the physical workspace, the adaptive strategies employed by workers, and the multifarious factors contributing to their satisfaction levels. These insights provide valuable guidance to organisations seeking to cultivate effective and satisfying hybrid office environments. This research provides a holistic view of the intricate world of hotdesking, anchored in the experiences of workers within a Malaysian GLC. By addressing the research aims, it extends the understanding of hotdesking dynamics, contributing empirically derived insights that enrich the discourse on modern workspace strategies.

The Impact of Working Environment, Salary, and Job Security on Job Satisfaction among Workers in Sarawak’s Government Linked Company: The Case of Sarawak Digital Economy Corporation

In contemporary society, work occupies a significant portion of people's lives due to the financial and economic imperatives of modern living. However, research has demonstrated that job satisfaction cannot be achieved solely through financial incentives. Therefore, it is crucial to comprehend the diverse factors that motivate individuals to work and to contribute to overall job satisfaction. This study aims to examine the relationship between working environment, salary, and job security in relation to job satisfaction, aiming to provide deeper insight into the critical factors that influence employees’ satisfaction and consequently impact their overall performance. In the scope of this research, the population to be investigated encompasses the staff of Sarawak Digital Economy Corporation, positioned as a government-linked enterprises in Sarawak region. The sample size comprises 107 participants among employees of Sarawak GLC (Government-Linked Companies). The research instrument utilized for data collection was a questionnaire and the results were analyzed using the Statistical Package for Social Sciences (SPSS). The study reveals a substantial influence of three pivotal factors- namely, the working environment, salary, and job security significantly- on job satisfaction. These findings hold significant implications, potentially serving as a valuable reference for understanding and insight into job satisfaction within the broader context of Sarawak ‘s business ecosystem. Such insights are valuable for academic research and business studies across the region.

A Case Study of Enterprise Risk Management Implementation and its Impact on Sustainability Performance in State Government-Linked Company

Enterprise Risk Management (ERM) is an approach that systematically assesses, treats, monitors, and reviews risks to enhance an enterprise’s value and its ability to anticipate and prepare for imminent risks. Previous studies have mainly focused on the impact of ERM implementation on financial performance, while its relationship with non-financial performance, particularly sustainability performance, has received less attention. This study aims to explore the level of ERM implementation and develop a framework to investigate its effect on sustainability performance, encompassing economic, environmental, and social aspects. The study proposes a questionnaire survey to be distributed to respondents involved in risk management implementation, such as the risk committee, risk management workgroup, and the top corporate risk working group, among state government-linked companies. By gathering insights on companies’ ERM implementation and sustainability performance, the study aims to conceptualize the relationship between the two. For data analysis, the statistical package for social sciences (SPSS) is proposed to investigate relationships between constructs and latent variables. Understanding the penetration level of ERM implementation and its impact on sustainability performance will offer valuable insights for formulating strategies to improve the overall performance of state government-linked companies.
 Keywords: enterprise risk management, sustainability performance, COSO framework, government linked companies

Digital Transformation from Paper to Electronic Records at Government Linked Company (GLC)

Digital Transformation from Paper to Electronic Records at Government Linked Company (GLC)

Digital Transformation from Paper to Electronic Records at Government Linked Company (GLC)

Digital Transformation from Paper to Electronic Records at Government Linked Company (GLC)

Assessing Green Human Resource Management and Environmental Performance: Evidence from Government Linked-Company

Environmental performance is a new initiative to reduce the natural disasters that occur as a result of climate change. To foster environmental performance among employees in the organisation, green human resource management is one the prominent functions to mobilize the green culture in the organisation. This study sought to assess the impact of green human resource management (in the form of green recruitment, green training and development, and green performance management) on the environmental performance among employees in government linked-company via a qualitative research technique. Using thematic analysis, in-depth semi-structured interviews are utilised to arrive at conclusions with regards to the performance of the environment by assessing green human resource management. Research findings demonstrated that the green human resource management significantly opens more opportunities to the government linked-company to succeed in its environmental performance, and simultaneously awards more recognition in terms of environmental certifications and awards . Most respondents agree that the green integration to its human resource function contributes more awareness to the employees on the environment. While some respondents stated that few difficulties will be facing to maintain it but there are always solutions to overcome the issue. In conjunction with these findings, this study strongly recommends to all public sectors and public agencies to implement the green practices within the aspects of human resource. It is not to add the burden for the human resource functions, even it helps the organisation to reduce cost and save the environment.

Interactional Fairness as a Mediator Between Merit-Based Pay Management and Organizational Commitment

The purpose of this quantitative study was to evaluate the ability of interactional fairness as a mediator in the relationship between merit-based pay management (such as communication and performance assessment) and organizational commitment. A cross-sectional technique was used to collect 450 useable data of workers from a government-linked company (GLC), who had served more than five years in Selangor and Kuala Lumpur. The outcomes of the Partial Least Square Structural Equation Modelling (PLS-SEM) path model analysis indicated three important findings. First, communication and performance assessment was significantly correlated with interactional fairness. Second, interactional fairness was significantly correlated with organizational commitment. Third, communication, performance assessment and interactional fairness were significantly correlated with organizational commitment. Statistically, the findings of this study verified that the relationship between communication and performance assessment with organizational commitment is indirectly influenced by interactional fairness. These findings would benefit researchers and organizational management to recognize the importance of merit-based pay management (communication and performance assessment) to nurture employees’ positive feelings, behaviors, and attitudes in an organization. An effective pay management system would likely improve employees’ morale and enhance organizational competitiveness in facing the challenges of the COVID-19 pandemic. Keywords: communication, interactional fairness, merit-based pay management, organizational commitment, performance assessment

Factors influencing the compliance of workplace safety culture in the government linked company (GLC)

This research focused on five factors; the management commitments towards safety, availability of safety rules and procedures, safety communication and feedback, the effectiveness of safety training, and the acquisition of safety knowledge that contributes to compliance of safety culture in the government-linked companies (GLC), by exploring various dimensions by which converge into achieving organizational safety performance outcomes. The importance of safety performance in the GLC is to ensure the employees have the right safety culture, a safe working environment, and comply with safety rules and procedures. The contribution of the findings of this study may provide knowledge of existing safety management practices in Malaysia’s Government Linked Company (GLC) and facilitate the organizations in evaluating the importance of safety management on their performance. This study also emphasizes the relationship between the five factors mentioned towards the compliance of safety culture in the organization. Besides that, it also provides an empirical review on which components of safety management practices have a better relationship with the organizational safety culture. Based on the results obtained, there is a positive correlation between management commitments towards safety, availability of safety rules and procedures, safety communication and feedback, the effectiveness of safety training, and acquisition of safety knowledge with regards to employees’ safety compliance towards a better safety culture in the organization.

Quality of Work Life and Psychological Empowerment among Employees: Malaysian Government-Linked Company

Psychological empowerment may provide more satisfaction towards a job and better productivity towards employees’ work and life. The aim of this study is to investigate the link between psychological empowerment and the quality of work life [QWL] in a government-linked company in Malaysia. Employing a cross-sectional survey research design, 182 employees from a financial sector company were recruited using simple random sampling method. The Psychological Empowerment Questionnaire [Spreitzer, 1995] and Quality of Work Life Questionnaire [Walton, 1980] were used to measure psychological empowerment and the quality of work life [QWL]. Data was analyzed using Statistical Package for Social Science [SPSS]. Results showed that, the overall level of psychological empowerment is at a high level, while the level of quality of work life [QWL] is at a moderate level. The findings also showed that the relationship between psychological empowerment and the quality of work life has a very weak relationship. It can be concluded that, psychological empowerment is associated to quality of work life among the employees in a Malaysian government-linked company

FACTORS INFLUENCING THE EFFECTIVE LEADERSHIP SUCCESSION PLANNING: STUDY ON A MALAYSIAN GLC

The scope of this research paper is to study the factors influencing effective Leadership Succession Planning (LSP) of one of the main Government Linked Companies (GLC). Background of the study provides an understanding of the external factors as well that have an influence on the topic of study, which covers among others, on the Malaysian economic policy itself. This study is aimed to study the current factors and the gap that is influencing the effectiveness of current LSP initiatives by a service-oriented of Malaysian Government Linked Company and to highlight some key critical factors as proposed in the literature. Factors influencing the effectiveness of LSP are also subject on the ability of the leaders to adapt to external changes particularly in the era of a borderless economic and faster rate of technology changes, and there are some differences from one organization to another, subject to the nature of the business and their stakeholders. However, there are some common important factors can be used as guidelines and practices particularly from the research literature. Therefore, a qualitative study was conducted to be carried out to fulfil the objectives and to answer the research questions. An interview with the Group Chief Executive Officer (CEO) of one GLC, who is the subject matter expert. The recording from the interview was transcribed and further analyzed using ATLAS.ti software. The findings evidence that there is the current practice of leadership succession planning in the company, anyhow there is a gap between the aspirations of the Group CEO and the availability of C-level replacement from within, and between the reality and the theories. Results of the findings identify the outcomes that need to be taken into action for a more effective LSP program. In the future, similar research approach can be conducted to other GLCs in order to analyze the similarities and complementary aspirations with regards to LSP.

The Determinants of Corporate Social Responsibility Disclosure: The Case of Malaysian Government-Linked Companies in Malaysia

The implementation of Government-Linked Company (GLC) Transformation Program 2005/06 by government is one effort to promote Corporate Social Responsibility (CSR) disclosures among its government-linked companies (GLCs). CSR issues are being stressed in the Silver Book included in the GLC Transformation Manual under the GLC Transformation Program 2005/06. It is questionable as to whether the introduction of the Silver Book really reflects goods prospects for government-linked companies to disclose their CSR, and whether there are any other factors that will influence the GLCs in Malaysia to disclose their CSR. Thus, the objective of this study is to examine whether the introduction of the Silver Book affect the CSR disclosure among Malaysian GLCs as well as to examine the determinants of CSR disclosure, focusing on the profitability, board size and board independence. Multiple linear regression analysis is being used to examine the relationship between all the independent variables and dependent variable. Findings show that there is an increasing trend in CSR disclosure among Malaysian GLCs from year 2011 until 2015. Two variables i.e. board size and board independence has been found to have a significant positive relationship with the CSR disclosure. This study gives implications to various parties such as Malaysian Government, Bursa Malaysia, Security Commission and other relevant parties in to improve CSR awareness, practices, disclosures and quality in GLCs.

INTRACO: Blazing a Trail Overseas for Singapore?

Through the lens of the now-defunct Singapore government-linked company (GLC) called International Trading Company (INTRACO), this book offers a historical analysis of the country's economic development strategy. Since its Independence in 1965, GLCs like INTRACO were introduced by the former Deputy Prime Minister, the late Dr Goh Keng Swee, a pioneer of Singapore's remarkable transformation from Third World to First, to fulfil strategic economic objectives. As the country's lifeblood has been entreport trade, INTRACO was created to blaze a trail overseas by facilitating commercial ties behind the Iron Curtain during the Cold War. The eventual divestment of INTRACO highlights the same way in which the Singaporean state is acutely responsive to changing global economic and geopolitical trends. This book is useful to academics, students, and the interested lay reader for its insights into the role of the state in economic development in post-colonial countries.

Strategic crisis communication and stakeholder reactions in a Malaysian government-linked company

The case: This paper examines the public relations challenges faced by Tenaga Nasional Berhad (TNB) in building stakeholder relationships during a crisis.The value: These days, stakeholders’ reactions pose an increasing challenge for public relations in managing uncertainty between the organisation and its stakeholders. The ability to strategically manage public relations during a crisis will impact on stakeholders’ reactions.

Role of BERNAS as Government Linked Company (GLC) – Supporting and Complementing National (Malaysia) Food Security Food Policies

As the privatized foodgrain management agency, BERNAS plays its roles in supporting and complementing the national food security policy of Malaysia. These include: (1) promoting market stability and thereby stabilizing rice prices, making them affordable to the consumers; (2) ensuring sufficient supply of rice of various grades and qualities anywhere in the country, making rice easily accessible to all; and (3) supporting the sustainability of domestic rice production which is deemed important to the national food security. These roles have established BERNAS as a ?rice institution? rather than a ?rice shop? whereby its main function is not to compete with other players in the market, but to make sure that all players in the industry would have sufficient margin to enable them to continue with their respective businesses. In doing so, BERNAS serves the interests of all stakeholders in the paddy and rice industry, including farmers, industry players, consumers, government and the nation as a whole. Due to these roles, BERNAS always has to balance between its commercial interest, since it must make reasonable profit in order to survive, and the interest of the nation as a whole. It is a delicate task in ensuring the confidence of the public and various stakeholders.

Performance Measurement and Balanced Scorecard Implementation: Case Evidence of a Government-linked Company

The Balanced Scorecard (BSC), an iconic strategic performance management tool, is well received by many organisations worldwide; however some Malaysian organisations have not really implemented it. The present study was carried out to examine the use of the BSC to achieve desired transformation, the role of management accountants and the critical factors for the successful implementation of the BSC model in a selected Malaysian government-linked company (GLC). An in- depth case study method was adopted and data was collected from multiple sources of evidence which enabled the corroboration of facts. The findings revealed that management accountants played crucial and multiple roles in BSC's implementation and will advance knowledge to successfully implement a management accounting innovation within the local context.

An exploratory case study of governance practices for information technology (IT) projects in a government-linked company

This paper analyses and presents a case study on information technology governance (ITG) practices in a government-linked company (GLC) by looking at the ITG process, accountability and the desirable behaviours of information technology (IT) at the project level of the organization. The study reveals a number of important findings in the context of ITG implementation at the project level. As far as ITG documentation was is concerned, there are numerous standards currently available of which many are continuously undergoing further development by IT professionals. Nonetheless, there is still no one correct way of governing IT in an organization, more specifically, in IT project management. In addition, there is not much known concerning the ITG outcome of ITG practices in Malaysian organizations. Thus, this paper shares the level of readiness and awareness of ITG practices, for this particular case, when it comes to implementing IT projects. Key words: Information technology governance (ITG), information technology governance (ITG) practices, accountability, information technology (IT) outcome.

A case study of the performance management system in a Malaysian government linked company

PurposeThe purpose of this paper is to explain the institutionalization process of the performance management system (PMS) in a Malaysian government‐linked company (GLC). The study specifically looks at the changes brought by the GLC transformation programme introduced by the government.Design/methodology/approachAn explanatory case study method is used whereby data are collected through semi structured interviews, document reviews, informal conversations and observations.FindingsDespite attempts to link the organisational activities to the system through the business operating plan, the data reveal that the PMS‐related activities have somehow been viewed as a routine mechanism for appraising the employees' performances and become decoupled from the organisational activities. Thus, the new PMS did not really change the way organisational members view and do things in the organisation.Research limitations/implicationsThis study shows that the intention to institutionalise a new practice may not be materialised if there are not enough forces to support the change. The adoption of the new PMS practices may be due to isomorphic pressures to mimic other organisations in the same environmental field leading to ceremonial adoption of the practice.Originality/valueThis research provides evidence to the government that the process involved in transforming the organisational culture of a government‐linked organisation by using accounting tools might be time consuming, costly and subject to resistance. Hence, any change management programme introduced in a government‐linked organisation should have strong top management support, good financial standing as well as a reliable technical backup to the programme.

Battle over NatSteel: Undervaluation or Inimitable Foresight?

On June 3, 2002, Singapore's longest corporate takeover battle broke out at NatSteel Ltd when its president Ang Kong Hua, together with his senior managers, launched a management buyout offer to acquire the only steel miller in Singapore. The management buyout offer for a government-linked company was unprecedented in terms of size. In the ensuing months, numerous twists and turns related to the saga emerged, making the takeover battle one of the most memorable and reported events in Singapore's corporate history. The long and winding case can be approached from three perspectives, namely, corporate finance, law, and strategic management. Readers would gain a lot of insight by looking at the case from all three perspectives instead of only one or two of them. A rich understanding of the dynamics of this case should help students understand and appreciate the many thorny and agonizing issues which real-life decision makers in the corporate world must face and address.