Good Communication Skills Research Articles

Adult patient communication experiences with nurses in cancer care settings: a qualitative study

BackgroundThe patient communication experience is an important outcome measure that guides quality improvements in healthcare settings specifically in cancer care. Therefore, this study aimed to explore the patient’s communication experiences with nurses in cancer care settings.MethodsSemi-structured face to face interviews were conducted with 21 participants who received cancer care at two Saudi Arabian tertiary healthcare facilities between Aug 2019 to Dec 2019. The study used a qualitative descriptive design. The interviews were audio-recorded and transcribed verbatim. Thematic analysis was used to analyse the data using six stages of Braun and Clarke.ResultsFour major themes were identified and a total of eleven sub-themes. The major themes were; (1) The importance of patient-nurse relationships, (2) Providing appropriate information to patients, (3) Responding to patients emotional needs and (4) Verbal communication between nurses and cancer patients.ConclusionsSome participants felt that their communication with nurses was limited, but generally, most felt that communication was acceptable irrespective of barriers such as language, culture, religion, gender, workload and healthcare preferences. Participants drew a comparison between Saudi and non-Saudi nurses as well as between nurses and doctors communication skills. They felt that Saudi nurses had good communication skills, but non-Saudi nurses were more competent in some aspects such as kindness, politeness, respectful and non-verbal communication. They also felt that doctors were more accurate in their information than nurses.

COMMUNICATION AS A KEY DETERMINANT OF THE SUCCESSFUL COACHING

The existing study was primarily conducted with the determination to assess the perception of athletes regarding communication skills on part of coach and its role in uplifting of athletic performance. Athletes of various activities from Punjab University (n-300) were taken as a population of the study and thus 100 athletes were selected as sample by using the available sample technique. In order to collect the required data about various perspectives of the said issue, the comprehensive questionnaire was developed and distributed among the respondents (athletes of Punjab University) and got back after filling by respondents. The gathered data were administered through statistical package for social sciences (SPSS, version 26). On basis of data analysis, it was concluded that a coach as well as a trainer with good communication skills can make a coaching process easy and effective formhis/her players. Based on conclusion, it is recommended that coaches andmtrainers need to use proper communication skills for the uplifting of playermperformance.

Lived Experiences of Public Elementary SLM Writers: Basis for the Development of a Training Program

The study aimed to explore the lived experiences of Public Elementary SLM writers in the new normal education who were required to write modules for various subjects in the elementary level and had difficulties in crafting the modules. The researchers made use of a qualitative approach specifically, descriptive phenomenology to understand the personal experiences of the key informants. A semi-structured online interview was conducted with the eleven selected key informants from various schools. The research study used the purposive sampling technique, open-ended questions as instrument, and data collected were analyzed using Colaizzi’s 1978 phenomenological method. Findings show mastery of content, creativity, time management skills, grammar skills, information and communication technology skills, good communication skills and flexibility are the skills needed to possess as a SLM writer. While the challenges and difficulties encountered are lack of training programs for SLM writers, difficulties in making suitable activities for learners, time constraint in writing modules, overlapping responsibilities, lay-outing difficulties, running out of ideas in content delivery, less proficiency in computer literacy. Different coping practices were also identified by collaboration among colleagues, utilizing academic peripheral resources, time management through priorities, devising ways for the improvement of modules content, and SLM writer’s motivation such as children's educational success and professional development success. The evaluators, criteria and common feedback received during evaluation of SLM were identified. SLM Writers addressed the feedback through considering and taking it as constructive ones. Researchers recommended training and webinars about writing modules. Writers should be resourceful to compensate for the shortcomings of their needs and the children.

Effect of Multivoice Chorus on Interpersonal Communication Disorder.

Objective As a type of music therapy, multipart chorus does not have high requirements for participants, and the basic level can be high or low. For college students, it is more likely to participate. Exploring the effect of multivoice chorus intervention on college students' mental health can provide reference for school psychological correction work. This study uses multivoice chorus as a means, combined with certain group psychological counseling techniques, to try to explore a new model for improving the mental health of college students. Method Fifty college students in prison were selected as subjects and randomly divided into the control group and experimental group. The multivoice chorus method was used to conduct an intervention test on the mental health of the college students in the experimental group, and the observation was carried out for 3 months. Before and after the intervention, the anxiety self-rating scale, the trust scale, the social avoidance and distress scale, the shyness scale, the UCLA loneliness scale, and the college student psychological test personality subtest were used for psychological testing and evaluation. Results/Discussion. College students can actively recognize and reflect on their own behavior, and objectively evaluate others. Through the cognition and management of emotions, college students can handle personal emotions well in interpersonal communication. In the later stage of multivoice chorus, they can help each other, establish a mutual assistance system, help each other, and discuss and learn interpersonal communication skills together, so that college students can learn good interpersonal communication experience and skills from others in various interactions, achieve self-help, and promote college students to work together. In the process of interfering with interpersonal communication disorder, simple psychological counseling has also improved the phenomenon of interpersonal communication disorder, but the experimental effect is far from the effect of the combination of music education and psychological counseling, and it is relatively unstable in the stability test. In the specific operation, in the purely psychological counseling process, college students with interpersonal barriers do not actively cooperate with the intervention, the operating atmosphere is relatively dull, and the teachers are time-consuming and labor-intensive during the psychological counseling process, but the results are minimal. The only effect is also worn out within a few weeks, and the stability is poor. It can be seen that music education has played a pivotal role as a medium in the intervention of interpersonal communication disorders, which can make the intervention process easier, more effective, and more stable.

Successful organizations and effective “Talented” management

Talented Management is undoubtedly integrated in the human resource management (HRM) activities and it is a blend of effective leadership, strategic minds, good communication skills emotional maturity and ability to inspire, attract and retain talented people within the organizations. The current research investigated a reputable and highly profitable organization, offering a quality service to clients but at the same time presents high turnover results. Data and information were collected systematically over a period of two years; Newspapers, past records and scores were studied, as well as semi structured open-ended interviews were carried out with 21 individuals. Main reason for the people leaving the organization was the bad working environmental conditions and specifically the focus falls on managers who exerted bad behavior, showed no respect to the individuals, no recognition towards their job and offered no developmental and promotional actions throughout their career period. Moreover, it was detected that the quality of service did not drop nor any delays were detected on the service offered to the clients.

Understanding the Motives for Pursuing Postgraduate Studies and Causes of Late Completion: Supervisors and Supervisees’ Experiences

This article is a product of a study that deployed a qualitative research approach to examine what motivates students in Tanzania to undertake postgraduate studies, and the causes of late completion of such studies. A total of 47 participants were involved in this study through focused group discussions and semi-structured interviews. The results revealed five distinct reasons why postgraduate students enter a doctoral or master’s degree course: employment prospects, better salary, career progression or change, personal development, and prestige or self-actualization. Moreover, it was found that the determinants of late completion were both institutional and personal. Institutional factors included a non-supportive learning and research environment, cumbersome thesis and examination process, heavy supervisors’ workload, supervisors’ lack of motivation, and low entry qualifications by candidates. On the other hand, personal factors were poor educational background, social and financial problems, lack of good communication skills, research incompetence, low commitment, and partial study leave. The study concludes that efforts to improve the quality of postgraduate training should address the potential systemic, institutional and individual barriers. In the light of this, it is recommended that the institutional conditions and policies should be re-examined to ensure that supervisors and those they supervise are effectively facilitated in fulfilling their roles and responsibilities, so that postgraduate research produces good and timely quality results.

Marketing communication strategy for merchants in The SP market

In communicating, speaking with the public requires sense, how we speak well, with our speech it will provide special data for the listener, the ability to liven up the atmosphere will be good if we have good communication skills. So that the objectives that we will convey will be achieved. Thus, both traders, consumers, or anyone else need to be given knowledge of efficient communication methods. In this case, the lecturer provides communication and marketing strategies, sales promotions, and public relations to the community around the market.

Öğretmen Adaylarının İletişim Becerilerinin Farklı Değişkenler Açısından İncelenmesi

İletişime kişilerin karşılıklı olarak birbirlerini anlama ve anlamlandırma süreci diyebiliriz. İletişim hayatımızın tüm evresinde yararlandığımız etkili ve vazgeçilmez araçlardan birisidir. Süreç olarak iletişim kavramının insanların hayatının var olmasında çok eski süreçlere dayandığı belirtilmektedir. İletişim sürecinin düzenli şekilde anlamlandırılması oldukça önemlidir. Bu süreçte ne kadar kendimizi iyi açarsak insanlar ile iletişimimiz o kadar güçlü olur. Günümüzde gerek kurumlardaki başarıyı belirleyen ve toplumda birlik beraberliği sağlayan en önemli faktör iletişimdir. Günlük hayatın her aşamasında öğretmenler toplum ile sürekli etkileşim halindedir. Bu anlamda öğretmenlerin, insanlar ile tam anlamıyla ilgilenebilmesi, onları yönlendirme ve etkilemesi için iyi bir iletişim becerisine sahip olmaları gerekmektedir. Bu araştırma, Öğretmen adaylarının iletişim becerilerinin incelenmesi amacıyla yapılan betimsel bir çalışmadır. Araştırma evrenini 2019-2020 eğitim öğretim yılında Gaziantep Üniversitesine bağlı farklı bölümlerde öğrenim görmekte olan öğretmen adayları, örneklem grubunu ise gönüllülük esasına dayalı olarak seçilen 505 (264 Kadın, 241 Erkek) birey oluşturmaktadır. Araştırmada veri toplama aracı olarak, Korkut (1996) tarafından geliştirilen “İletişim Becerileri Değerlendirme Ölçeği (İBÖ)” kullanılmıştır. Verilerin analizinde SPSS 22.0 programından yararlanılmıştır. İstatistiksel yöntem olarak t testi ve varyans analizi kullanılmıştır. Verilerin normal dağılım gösterdiği tespit edilmiş olup, ikili grupların karşılaştırmasında İndependent Sample t testi, çoklu grupların karşılaştırmasında OneWay ANOVA analizi kullanılmıştır. Anlamlılık düzeyi p

INCLUSIVE EDUCATION: A PROBLEM SOLVER

Education is a powerful tool to bring a change in society and nation. Inclusive education means providing opportunity to an individual to get education with ability and disability. Inclusive education plays a vital role in bridging a gap between normal and disabled child with respect and acceptance. According to new education policy 2020, every child has the right to be educated in 21st century so there is a high demand and need to implement inclusive education with proper infrastructure and quality education such as training of teachers to deal with different disabilities prevails in society, technology advancement, good communication skills and mastery of particular subject. According to the right of person with disabilities (RPWD) “every disabled child has a right to be educated with normal child in the same classroom with some changes in infrastructure such as braille technology in Bihar for visually disabled child” which is a great initiative taken by Government of Bihar and RPWD in past and present years. It is duty of every school and college to adopt the inclusive classroom to enhance the quality of education which will result in cooperative learning between normal and special child.

Perceptions of students regarding teaching and learning methodology for an integrated modular system.

Objective: To evaluate the perceptions’ of medical students regarding different integrated module’s teaching and learning methodology at a private medical college Lahore. Study Design: Descriptive Cross-sectional study. Setting: University College of Medicine UOL. Period: July 2020 to Jan 2021. Material & Methods: The questionnaire used for this study was already validated from Liverpool University. It was sent to 150 students of 3rd year MBBS. The questionnaire was further validated through piloting with students through a focus group discussion and from expert opinion of Medical educationists. The quantitative data was analysed by SPSS. Results: This research has found that the students rated small group discussion, PBL, more beneficial regarding different integrated module’s teaching and learning methodologies. Overall, the small group discussion was the best teaching methodologies. Conclusion: The students rated small Group teaching and learning strategies as the most beneficial of all teaching and learning methodologies’ in this integrated modular system through which students have claimed to acquire good communication skills, problem solving and critical thinking.

Factors that Influence the Teaching-Learning Process in English Language Classes in Government High Schools of Tiruvallur District: An Exploratory Study

There has been growing discontent over the English language competency of graduates in the past few years. Many surveys conducted by various agencies have reaffirmed the fact that Indian graduates lack good communication skills in English. In a globalized tech-dependent world today, English language proficiency has become mandatory to attain success in any field. There were questions about the reasons for the lack of English proficiency of Indian graduates inspite of their English education both in school and college. This research study attempted to explore how English is taught in schools and the various factors that impact the teaching-learning process in schools.

Content Analysis of Job Announcements for Digital Library Professionals from 2011 to 2019: An Indian Perspective

The skills required of academic library professionals are greatly influenced by the rapidly evolving digital technologies. The purpose of the present study is to observe the current state of job qualifications, skills and competencies required for working in academic digital libraries in India. The study was conducted to identify the 15 top ranked skills demanded for positions in academic digital libraries. A typology of 44 skills and competencies resulted from the content analysis of 180 job advertisements of academic digital libraries in India from January 2011 to December 2019. The resulting typology was divided into five different categories: technological skills, technical skills, information skills, collection development skills, and soft skills. The findings were found to emphasize the skills required for technical services. In addition to technical skills, employers were seeking candidates with basic computer knowledge, Microsoft office skills, website development and designing, database management, and networking skills. Moreover, the findings indicate that good communication skills were most in-demand in job advertisements. Ability to conduct information literacy programs and knowledge of digital resources and skills to build institutional repository are also emphasized in the study.

Talking about Risk, UncertaintieS of Testing IN Genetics (TRUSTING): development and evaluation of an educational programme for healthcare professionals about BRCA1 & BRCA2 testing

BackgroundMainstreaming of germline testing demands that all healthcare professionals have good communication skills, but few have genetic testing and counselling experience. We developed and evaluated educational workshops—Talking about Risk & UncertaintieS of Testing IN Genetics (TRUSTING). Contents included: presentations and exercises, an interview with a geneticist about BRCA testing, screening and prevention implications, filmed interactions between surgeons, a genetic counsellor and geneticists with a fictitious family (proband had a BRCA2 pathogenic variant with triple-negative breast cancer, her older sister—BRCA2 heterozygous, and cousin—negative for BRCA2 variant).MethodsTwenty-one surgeons, 5 oncologists, 18 nurses and 9 genetic counsellors participated. Knowledge (18 item MCQ), communication skills (responses to 6 questions from proband and relatives) and self-confidence (discussing 9 genetic testing issues) were assessed pre- and post workshop.ResultsKnowledge scores improved significantly post workshop (mean change = 7.06; 95% confidence interval (CI) 6.37–7.74; P < 0.001), as did communication (mean change = 5.38; 95% CI 4.37–6.38; P < 0.001) and self-confidence (P < 0.001).DiscussionHealthcare professionals’ knowledge and self-confidence when discussing the risks and uncertainties in genetics are often poor. TRUSTING workshops significantly enhanced attendees’ navigation of communication difficulties encountered and will be rolled out more widely.

Patient coaching: What do patients want? A mixed methods study in waiting rooms of outpatient clinics.

Effective communication in specialist consultations is difficult for some patients. These patients could benefit from support from a coach who accompanies them to and during medical specialist consultations to improve communication in the consultation room. This study aims to investigate patients' perspective on interest in support from a patient coach, what kind of support they would like to receive and what characterizes an ideal patient coach. We applied a mixed method design to obtain a realistic understanding of patients' perspectives on a patient coach. Patients in the waiting rooms of outpatient clinics were asked to fill out a short questionnaire which included questions about demographic characteristics, perceived efficacy in patient-provider interaction and patients' interest in support from a patient coach. Subsequently, patients interested in a patient coach were asked to participate in a semi-structured interview. The quantitative data were examined using univariate analysis and the qualitative interview data were analysed using content analysis. The survey was completed by 154 patients and eight of them were interviewed. Perceived efficacy in patient-physician interactions was the only variable that showed a significant difference between patients with and without an interest in support from a patient coach. The interviews revealed that a bad communication experience was the main reason for having an interest in support from a patient coach. Before the consultation, a patient coach should take the time to get to know the patient, build trust, and help the patient create an agenda, so take the patient seriously and recognize the patient as a whole person. During the consultation, a patient coach should support the patient by intervening and mediating when necessary to elicit the patient's agenda. After the consultation, a patient coach should be able to explain and discuss medical information and treatment consequences. An ideal patient coach should have medical knowledge, a strong personality and good communication skills. Especially patients who had a bad communication experience in a specialist consultation would like support from a patient coach. The kind of support they valued most was intervening and mediating during the consultation. To build the necessary trust, patient coaches should take time to get to know the patient and take the patient seriously. Medical knowledge, good communication skills and a strong personality were considered prerequisites for patient coaches to be capable to intervene in specialist consultations.

Transformasi Pendidikan Pesantren di Era Globalisasi: Adaptasi Kurikulum yang Berwawasan Global

Pesantren is a classical Islamic educational institution that is still transforming toward a better civilization. Transformation in pesantren is not something new, but an old thing that must be considered more critically. One of the most essential things in the framework of the transformation of pesantren in this era of globalization is the transformation of the curriculum. Pesantren must be able to design a curriculum that is adaptive to the times and all the things it needs. This is so that pesantren do not move towards conservatism and orthodoxy of Islamic teachings alone, but must be contextual and in harmony with the times. Therefore, pesantren must accommodate several important aspects of the needs of the times into the curriculum in it. It is starting from the foreign language aspect that is needed by the global world to prepare students to have good communication skills when entering a wider competition. Comprehensive literacy aspects so that students have broad insight and views and have all the basic phenomena. Aspects of information and communication technology so that students can use the latest tools. Finally, the cultural aspect, so that students understand and understand the noble culture of the pesantren and their nation.

The Effect of Principal Communication Skills And Teacher Professionalism On Teacher Work Productivity At Tlogobodosari II Elementary School And Andonosari I State Elementary School Pasuruan Regency

As a school leader, the principal must be able to lead, direct and supervise teachers, and carry out school activities that require good communication skills. Good and effective communication will be able to build cooperation between school principals and teachers; school principals can provide guidance to teachers; can direct and develop teacher performance so that teachers can improve their abilities and skills in teaching so that teachers are expected to increase their work productivity. Another factor that can affect teacher work productivity comes from within, namely teacher professionalism. With the existence of professional teachers, it is expected that teacher work productivity will also increase.&#x0D; This study aims to determine the effect of the principal's communication skills on the work productivity of teachers at SD Negeri Tlogobodosari II and SD Negeri Andonosari I; and knowing the influence of teacher professionalism on work productivity at SD Negeri Tlogobodosari II and SD Negeri Andonosari I. This type of research is a quantitative research where a questionnaire is given to all teachers who work at SD Negeri Tlogobodosari II and SD Negeri Andonosari I.&#x0D; The results showed that there was an influence of the principal's communication skills on the work productivity of teachers at SD Negeri Tlogobodosari II and SD Negeri Andonosari I which was carried out by means of criticism and suggestions; holding training/seminars; and motivation as indicated by the communication results of 91.00% and 89.75%, respectively, and the teacher's work productivity of 92.25% and 91.50%, respectively. In addition, there is also an influence of teacher professionalism on teacher work productivity at SD Negeri Tlogobodosari II and SD Negeri Andonosari I because if a teacher is a professional teacher then the teacher will have the ability, education, and skills in teaching so that it will increase teacher work productivity marked with the results of the distribution of teacher professionalism questionnaires of 89.75% and 89.00%, respective.

Communication Skills in Group Psychoeducation

AimsTo Improve the mental health of psychiatric inpatients and caregivers. To improve communication skills of postgraduate trainees.MethodsSetting; Consented, monitoring and observation of communication skills during weekly, inpatient Psychoeducation sessions at Department of Psychiatry and Behavioural Sciences, JPMC, Karachi.Data collection; Retrospective, communication skill records of postgraduate trainees from last 10 sessions from July 2019 to October, 2020. Based on a 13-items self-made questionnaire for communication skill. The overall communication skills of each postgraduate trainee were recorded from excellent, very good, good, improvement needed and lots of improvement needed category based on their performance.ResultsCurrent practice showed that communication skills of 70% of postgraduate trainees were recorded as very good communication skill, 30% into excellent while none was noticed in another category.Re-audit: It was started soon after implementation of action plan from November, 2019 to January, 2020, with monitoring of weekly inpatient psychoeducation sessions similarly as done previously. The result of reaudit concluded significant improvement in individual and overall communication skill which were recorded as very good 50% and excellent 50% and none had other poorer categories of communications Skills.ConclusionIndividual feedbacks to doctors immediately after the psychotherapy session according to the audit tool questionnaire to improve current communication skills.

What are nursing students taught about complementary therapies and integrative nursing? A literature review

In Europe, more and more people use complementary therapies (CT) for the management of pain, anxiety, sleep problems and discomfort. However, nursing students are generally not taught about CT. Furthermore, nurses are not taught how to communicate about patients’ complementary health seeking behavior, nor how to integrate CT in their nursing practice. The aim of this literature review was to explore what has been published about CT in nursing education. A systematic search was performed in the MEDLINE, EMBASE, CINAHL and Cochrane databases. Articles on educational courses, programs and lectures were included. Instructions for nurses as part of clinical studies were excluded, as these do not reflect formal nursing education. Data was analysed with qualitative content analysis. Furthermore, we extracted data on educational context, educational content and educational methods. From 5273 records, sixteen articles were eligible. The course content varied but suggested that general information about CT and hands-on techniques is important, such as practicing communication about CT and critical thinking skills. A range of methods were used to teach, but only three articles described competencies, which included emphasis on safety and good communication skills. Despite patients’ high CT use and demand for information from health care professionals about its use, information on how such knowledge is implemented in nursing education is scarce, especially in Europe. Developing a handbook for teachers about how to teach nursing students in Europe about CT in the context of nursing is needed.

Virtual Simduction Programme Improves Junior Doctor Confidence and Knowledge for Psychiatry Rotation

AimsTo design a virtual simulation training session for junior doctors starting their psychiatry rotation, to be delivered virtually at induction. To measure how this changes doctors' confidence and knowledge about the rotation.MethodsA small committee of experienced psychiatric trainees decided on a set of 5 common on call scenarios. Focus was given to clinical scenarios that involve the use of good communication skills with patients and with other clinical staff encountered on call such as Nurses and HCAs.The 5 stations focused on:Using section 5(2), risk assessmentrapid tranquilisationneuroleptic malignant syndromealcohol detoxificationmanaging self harm and ligatures.Each scenario utilised real world documentation as tools for the candidate to utilise (drug charts, NEWS charts etc) to increase fidelity. Detailed actor briefs were drawn up with instructions for the facilitators.During delivery of the sessions, a ‘safe learning space’ was set before individual learners took on the scenarios. ‘Time outs’ were utilised to allow the candidate to think through the scenario with the facilitator.After each scenario, the facilitator then used crib sheets to lead ‘mini tutorials’ for 10 minutes around each scenario to flesh out the theoretical and practical learning points. The simulation-trained actors gave feedback on communication skills. Candidates were provided with feedback forms at the conclusion.ResultsFeedback from the sessions was overwhelmingly positive. Every single candidate (n = 30) either agreed or strongly agreed that the session met the learning outcomes of increasing confidence, creating a realistic setting, being a fun and enjoyable introduction to psychiatric services.Blank space feedback was also excellent, with many doctors asking for further expansion of the development of the session into a rolling program, and expansion of the scenarios to include more complex clinical situations that involve other members of the MDT.ConclusionThe virtual simduction programme is an effective way to improve confidence and knowledge of common scenarios faced for junior doctors new to a psychiatry rotation. Further development will involve a transition to a face-to-face programme and integration of the wider MDT, including nurses, support workers and pharmacists.

A Study on Ameliorating Indian Engineering Students’ Communication Skills in Relation With CEFR

In the globalized world, English is known as the International language. The engineering professionals have to possess good communication skills to be successful in their career. Communication skills have become one of the employability skills in current scenario. The communication skills of today’s engineering professionals are considered to be in the beginner level (in Tamilnadu, India) in the Common European Framework of Reference for Languages (CEFR) that is to test the ability of individual’s language proficiency. This may be due to the lack of interest in enriching the listening and speaking skills. This study focuses on enhancing the standard of the communication skills by improving the listening and speaking skills.