The study proposed to analyze the paths of care regarding the singularities and multiplicities of people living with HIV/AIDS. A qualitative study was developed, which had Cartography as a philosophical and methodological guide, and was carried out in a municipal reference unit for specialized care in a capital in the Brazilian Northeast. Initially, twelve interviews were carried out with people monitored at the service who required more attention than usual from the team. Among these, two users, Curuzu e Avenida Peixe, who provoked more reflections on the production of care and enabled a look at the network were selected to be the research users-guide. Two categories emerged from the analysis: 1) Bond (professional and family) as power: a call from Curuzu; and 2) Care and/or abandonment? A turning point on Avenida Peixe's existences. The analysis showed that the user-worker bond enhances the acceptance of care and social and family abandonment negatively impact this acceptance. The study allowed giving voice to those on whom the production of care should be centered and understanding their perceptions, guiding researchers in identifying the gaps in the provision of comprehensive care and driving the deterritorialization of workers and users.