Face Of Disruption Research Articles

In an era where health care is increasingly dependent on digital infrastructure, the resilience of health IT systems has become a cornerstone of patient safety and operational continuity. As cyber threats grow in frequency and sophistication, health care organizations have turned to advanced cybersecurity tools to safeguard their systems. Yet even the most robust defenses can falter. On July 19, 2024, a routine update from a widely used cybersecurity platform triggered a widespread IT disruption. A flawed sensor configuration led to 8647 “blue screen of death” (BSOD) events, with 729 devices requiring manual remediation. What unfolded was not just a technical crisis but a test of organizational agility, collaboration, and resilience. This viewpoint traces the response to that disruption, highlighting the pivotal role of clinical informaticists and the coordinated efforts that enabled a rapid recovery. From the formation of an incident response team to the triage and mitigation of impacted systems, the response was swift and strategic. Clinical informaticists emerged as key players, bridging the gap between technical teams and frontline care providers. They identified workflow disruptions, facilitated communication, and ensured that patient care remained as uninterrupted as possible. Despite the scale of the outage, operations continued with minimal disruption—thanks to early recognition, decisive action, and cross-disciplinary collaboration. This incident underscored the importance of a well-practiced response plan, clear communication channels, and the integration of clinical expertise in technical recovery efforts. As we reflect on this event, several lessons emerge: the need for continuous refinement of incident response strategies, the value of regular training exercises, and the critical role of clinical informatics in navigating digital crises. This paper calls for a renewed commitment to building resilient health IT ecosystems—ones that can withstand disruption and continue to support the delivery of safe, effective care.

An era marked by global crises and accelerating digital transformation, young entrepreneurs face mounting challenges in maintaining business continuity. This study explores how youth-led ventures utilize digital marketing strategies to adapt, survive, and grow in the face of disruption. Drawing on theories of entrepreneurial resilience, digital innovation, and strategic marketing, the research employs a quantitative descriptive design to examine the behaviors and preferences of young entrepreneurs in turbulent environments. Data were collected through a structured survey targeting founders aged 18 to 35 across diverse industries. The analysis reveals that the most frequently adopted strategies include real-time social media engagement, influencer partnerships, A/B testing, content personalization, and the use of analytics dashboards. These strategies are positively associated with customer retention, brand visibility, and perceived business resilience. Additionally, the study finds that younger entrepreneurs tend to benefit more from platform-native features and interactive digital tools compared to their older counterparts. The findings highlight the critical role of adaptability, data-driven decision-making, and emotional branding in navigating crises. While digital marketing is not a one-size-fits-all solution, its strategic application significantly contributes to the sustainability and competitive positioning of youth-led businesses. This study contributes to the growing body of literature on digital entrepreneurship and offers actionable insights for policy makers, educators, and business development programs seeking to support resilient entrepreneurial ecosystems in uncertain times.

ABSTRACT This study examines the motivations underlying community members’ willingness to share a range of resources needed to carry out essential everyday activities and the role that strength of social ties plays in that willingness to share. Set in three Washington state communities, the study aims to better understand willingness to share to help inform community-based disaster preparedness efforts. By engaging community members through a sample survey and focus groups, this research explores the roles of social ties, trust, and local knowledge in supporting anticipated willingness to share resources within communities. The study findings support the development of context-specific disaster preparedness strategies and suggest that trust-building within place-based networks should be viewed as a practical measure to support resilience. The findings further suggest that person-to-person and person-to-place relationships serve as critical resources for supporting community well-being in the face of disruption. The paper concludes with recommendations that can be applied practically by emergency planners and community-based organizations seeking to prioritize the distribution or development of disaster preparedness resources within community settings.

PurposeThe paradigm-shifting era of automation, digitalization, hyper-connectivity, obligations, globalization and sustainability (ADHOGS) in the face of disruption, volatility, uncertainty, complexity, and ambiguity (DVUCA) has resulted in significant changes within the field of business, including ethical marketing. Correspondingly, reviewing the literature is essential for determining the trends and patterns in the ethical marketing discipline. This study aims to determine the intellectual structure clusters, main themes, and fundamental gaps in the ethical marketing field and to present the future research agenda.Design/methodology/approachBy using the SPAR-4-SLR protocol, the study selected 1,558 documents indexed in the Scopus database. The study employed science mapping, and the results were interpreted using a sensemaking approach of scanning, sensing, and substantiating.FindingsThe findings uncover the influence of ethical marketing across multiple domains, including marketing functions (i.e. advertising, marketing strategy, marketing research, and relationship marketing), consumer aspects (i.e. culture, privacy and consumer behavior), ESG (i.e. ethics, sustainability, social marketing, Islamic marketing and social responsibility), and marketing education. The findings highlight the significance of research pathways in immersive technologies, artificial intelligence, and digital transformation while projecting the ethical marketing field’s future trajectory.Originality/valueThe study has been arguably the pioneer in providing a comprehensive overview of the ethical marketing literature since 1967. This paper identifies fundamental gaps and potential future research directions and proposed an integrated ethical marketing framework.

In the context of multiple crises (environmental, health, conflict…) at different scales affecting food systems, i.e. the social-ecological systems within which humans organize themselves to obtain and consume their food, this article examines how local food policies relay a vision centered on food resilience implemented at the scale of international food policies and enable its application. The concept of resilience is currently increasingly used to investigate how food systems operate. This concept highlights a system’s ability to maintain its functions despite disturbances, and scholars identify different types of resilience (robustness, recovery, reorientation). At various levels, calls for making food systems more resilient and sustainable appear, particularly since the Covid-19 crisis, which highlighted the vulnerability of many food systems to the risk of supply disruptions. However, what players and what schemes and initiatives might reinforce the resilience of food systems? Using the case of Territorial Food Projects, which are French voluntary local food policies, we answer the following questions: do local food policies aim to and contribute to strengthening food resilience? If so, what forms of resilience prevail and what type of food systems do they reinforce? We set up our survey in the Nouvelle Aquitaine region, which is a powerful agricultural region on a French and European scale. Our qualitative survey methodology is based on semi-structured interviews with 25 regional food project coordinators in the Nouvelle Aquitaine region, and on participant observation. We carry out a qualitative analysis of our data, based on a resilience analysis grid developed from the scientidc literature, in order to identify the vulnerability factors to which the studied Territorial Food projects aim to respond, the extent to which the objectives and actions underway are meeting the challenges, and what type of resilience they target. The results section of the paper demonstrates that French local food policies can help to strengthen resilience factors in local agriculture in an indirect way. However, they do not enable in-depth, long-term transformation of food systems, due to limited resources and an approach to resilience solely from the angle of robustness and recovery in the face of disruption. In discussion, we emphasize the importance of implementing adaptive and reflexive governance based on territorial integration at different scales, to support the profound reorientation of food systems towards more justice and democracy.

The inability to anticipate and address the current disruptive onslaught in communications has contributed to the erosion of trust in journalism, given rise to social media echo chambers, spawned “infodemics” that cause confusion during health crises and precipitated the rise of “low information” voters. In 2023, The Arthur W. Page Center for Integrity in Public Communication published a call for original research that would expand existing communication theory or borrow theory from other disciplines that would help better explain and critique the current disruptive communication ecosystem. This forum represents the collective vision of the Page/Johnson Legacy Scholars for reimagining communication theory to confront a wide range of current communication challenges: disaster communicators’ mental health; misinformation; disinformation; organization-public relationship management; and the amplification of the public voice in mass communication. The scholars make a persuasive case for the need to expand existing theory, as well as the need to integrate fresh theoretical perspectives into communication scholarship to keep communication research relevant and useful.

Abstract The services of Islamic financial institutions known as Baitul Mal Wat Tamwil intended to help low-income communities improve their standard of living, have created economic defense for the community in the era of technological disruption. The research aims to investigate Baitul Mal Wat Tamwil's resiliency strategy in the disruption age. In-depth interviews, literature reviews, and observations were the methods used to collect the data for this investigation. The acquired data has been combined and subjected to descriptive qualitative analyses. In the disruption era, it will be crucial for Baitul Maal Wat Tamwil to stay ahead of emerging trends and technologies in the financial industry. This will require a proactive approach to innovation and a willingness to adapt to changing market conditions. By embracing digital transformation and exploring new business models, the organization can position itself as a leader in the industry and continue to thrive in the face of disruption. Additionally, focusing on sustainability and social responsibility will be essential for maintaining a positive reputation and attracting socially conscious customers. Overall, by staying agile and forward-thinking, Baitul Maal Wat Tamwil can navigate the challenges of the disruption era and emerge more vital than ever before

<p><em>This study aims to analyze employment legal protection in the face of disruption from artificial intelligence (AI) technology that threatens the existence of human labor. The development of AI technology has created new challenges for the world of employment, where many jobs have the potential to be replaced by machines and automated systems. This study uses a normative legal method with a statutory approach to examine existing employment regulations and their relevance in protecting workers' rights in the digital era. The data used consists of legal literature, laws and regulations related to the application of AI in the world of work. The results of the study show that Law Number 13 of 2023 concerning Manpower emerged as a response to the unfavorable situation for workers, with the aim of protecting labor rights and implementing international instruments and human rights declarations. Technological advances, especially automation and artificial intelligence (AI), bring benefits such as efficiency and new opportunities, but also pose challenges such as job loss. To address this, the government needs to strengthen employment legal protection, design policies to support affected workers, and provide skills training and incentives for companies. The Circular of the Ministry of Communication and Information on the ethics of using AI emphasizes inclusivity, humanity, accessibility, and sustainable development, as well as the protection of workers' rights such as the right to work and fair treatment. However, current national regulations do not specifically regulate the use of AI by companies, so new legal arrangements are needed to protect workers' rights and manage the transition due to Termination of Employment</em><em>.</em></p>

Interorganizational Networks in the Face of Disruption: Building Resilience for Grand Challenges

Abstract The COVID‐19 pandemic drastically altered human social systems. To better understand ramifications of the pandemic for aquatic scientists, we assessed perceptions of mentorship within the Association for the Sciences of Limnology and Oceanography, focusing on impacts felt during the pandemic. We also evaluated current preferences and practices (e.g., valued traits, network composition, communication tools) related to mentoring, as a way of gauging change within the community and informing ongoing or future resilience and recovery efforts. In surveying this group, we found the largest pandemic related professional development gaps to be lost opportunities for mentoring, the absence of in‐person meetings, and missed collegial/collaborative interactions. We also assessed which mentorship characteristics were highly valued and found that, “communicative” was the most consistently valued characteristic. Finally, we assessed mentor network composition and code of conduct use. Findings show a limited range of disciplines within most mentees' networks, suggesting lack of access to mentors in outside fields or disciplines, and widespread valuation of codes of conduct but limited implementation. We advocate for mentoring practices that foster personal connections, expand networks, and develop clear plans for mentoring relationships, as a path toward general improvement and resilience within mentoring networks in the face of disruption.

Introduction:COVID-19-related restrictions resulted in changes to time use and occupational participation, impacting individual and collective well-being. This study addressed a knowledge gap concerning the adaptive process during periods of occupational disruption. We explored the experience of occupational disruption and how people managed disruption during the COVID-19 pandemic.Methods:We used a qualitative descriptive approach and interviewed 18 participants of a larger survey study of time use during the COVID-19 pandemic undertaken around a medium-sized city in Canada. Transcript analysis was conducted inductively using conventional content analysis.Findings:Two overarching themes were constructed during data analysis: The Disruption Experience and Adopting New Habits and Routines. In the face of disruption, participants described a sense of loss and disconnection, and challenges with time management. Establishing new habits and routines required new learning associated with increased time and flexibility, connecting with others and health and wellness.Conclusion:During changing pandemic restrictions, participants expressed a sense of loss, disconnection and time management challenges associated with occupational disruptions, but also described ways they adapted, improving their health and well-being. Strategies identified through this work may be used to enhance adaptation during disruptions. Future research should explore differences in adaptation, among more diverse populations.

The COVID-19 pandemic has highlighted the need for a paradigm shift in supply chain and logistics operations to respond to myriad disruptions. However, this paradigm shift has changed the supply chain to be more resilient, agile, flexible, and adaptable to upcoming disruptions. Hence, a comprehensive guide to understanding, implementing, and harnessing the power of digitization in the face of disruption, leading to a more resilient and adaptive global community, is greatly appreciated. Thus, this study aims to identify the strategies used in the complex and dynamic nature of the contemporary supply chain landscape for these disruptions. Among several strategies adopted and proposed, this systematic review examines overall efficiency and operational resilience, particularly supplier diversification, investment in digital supply chain technology, and adopting flexible manufacturing models. Following a rigorous four-step identification, screening, qualification, and inclusion process, this review focuses on real-time visibility, robust risk management, and data-driven decision making to determine whether future disruptions under digitization are conducive. Therefore, this systematic review, along with these enhanced resilience strategies, will provide a comprehensive resource for practitioners, policymakers, and researchers seeking to navigate and improve logistics and supply chain operations in the face of future disruptions.

The study explores how design thinking principles can be leveraged to enhance an organization’s preparedness for disruptive innovation. To address this challenge, the authors sought to empathize with their clients, recognizing the need for a comprehensive evaluation. A framework guided by five fundamental principles – Scrutiny, Bravery, Resilience, Prosperous and Perseverance – was developed that integrates user-centred design methodologies to evaluate an organization’s strengths and weaknesses in the face of disruption. We analysed and interpreted the intricacies of emerging market disruptions, providing organizations with the GroKalp Assessment Tool, an automated tool for self-evaluation and strategic adjustment leading towards a sustainable future. These principles were further broken down into fifteen distinct parameters, each thoughtfully designed to offer organizations a detailed and insightful method for evaluating their responses to the relentless waves of transformative innovation. By utilizing the GroKalp Assessment Tool, organizations can position themselves in one of three categories: Innovators, Adapters, or Resistance Fighters. Design thinking tools are vital in this process, as they encourage creative problem-solving, innovation, and adaptation in an era of rapid technological change.

This paper examines how licensed accommodations respond to Airbnb disruption. It focuses on the emerging strategy of ‘collaborative competition,’ where licensed accommodations use Airbnb’s platform as a distribution channel, blending collaboration, with competition. The study highlights a significant shift in business strategy in response to Airbnb's disruption, illustrating initial resistance and retaliation to strategic engagement. This study contributes to the broader understanding of the impact of Airbnb on licensed accommodations and highlights the importance of agility, innovation, and strategic collaboration in the face of disruption, offering valuable insights for both academics and practitioners in the field of hospitality management.

The enduring presence of Islamic boarding schools (pesantren) as vital Islamic educational institutions across dynamic epochs is a testament to their adaptability. This study unravels the strategies employed by pesantren to maintain the quality of their graduates in the face of contemporary challenges. Specifically, it investigates the role of Kiai leadership styles (situational and transformative) in fostering robust graduates, alongside exploring how pesantren educational management adapts to the age of disruption driven by technological advancements. Employing a multi-site approach, the study examines two pesantrens in Central Java that have modernized their educational systems to navigate the disruptive era. Data collection involves in-depth interviews, observations, and document analysis. Following Milles and Hubberman's framework, data undergoes reduction, display, verification, and subsequent conclusion drawing. The findings disclose significant similarities in Kiai leadership styles between Pondok Pesantren Al-Istiqomah Batang and Pondok Pesantren Walindo Pekalongan. Both Kiais exhibit adeptness in reading situational dynamics and choosing effective leadership approaches, a crucial quality in a disruptive era. The study also identifies nuanced differences in their educational management systems. Pondok Pesantren Walindo integrates formal education with madrasah diniyah (Islamic religious education), whereas Pondok Pesantren Al-Istiqomah maintains a separate system. These variations present distinct strengths and weaknesses, impacting each pesantren's capacity to nurture high-caliber graduates. This research contributes to understanding the dynamic landscapes of pesantren education in the face of disruption, highlighting the role of adaptable leadership and educational management in ensuring robust academic outcomes.

BackgroundThe studies of hospital resilience have been of increasing importance during the last decade due to disasters and pandemics. However, studies in developing the domain and indicators of hospital resilience were limited mainly on disaster response. A few studies of hospital resilience focused on how to deal with disruptions such as environmental turbulence, rapid technological changes, and changes in patient preferences. This study aims to develop domains and indicators of hospital resilience in facing the disruption era.MethodsThis qualitative study focused on exploring the domains and indicators to face disruptions that have been identified in the first exploratory phase of the studies. Key informants included hospital experts from the government, medical practitioners, and academics. A total of 20 key informants were involved in semi-structured interviews which were conducted face-to-face, via telephone and Zoom. Data was analyzed using a grounded theory approach to discover domains for a resilient hospital.ResultsThe study identified a number of domains that are fundamental for a hospital to become a resilient in the face of disruption. These include readiness to face digital transformation, effective leadership, and flexibility in managing resources among others. Situation awareness and resilience ethos, implementation of marketing management, networking, and disaster anticipation are found to be equally important. These domains focused on the hospital’s ability to deal with specific shocks from different perspectives as the result of changes from disruptions which are inevitable within the organizational business environment.ConclusionsThe domains identified in the study are able to respond to the limitations of the concept of hospital resilience, which is currently more focused on hospital disaster resilience. They can be used to measure hospital resilience in the context of the volatility, uncertainty, complexity, and ambiguity (VUCA), which are relevant to the context of the Indonesia hospital industry.

In the context of a rapid and dynamic change in the external environment, the emergence of new requests and changing positions of consumers, increased competition for resources, the emergence of new opportunities for business development based on digital tools, the changing role of human resources, the transformation of internal factors in the activities of organizations lead to a sharp increase in the importance of strategic management. As a result, management involves taking into account many factors: economic, technological, social, political, legal, each of which gives its own vision and understanding of the situation inside and outside the organization. Each organization in market competition operates in conditions of limited resources, which predetermines the need for their rational use in order to increase business efficiency. Therefore, the activities of enterprises and organizations must meet the conditions for achieving maximum results with minimal expenditure of resources. Considering the efficiency, it can be noted that the achievement of the entrepreneur's goal, which consists not only in obtaining, but also in maximizing profits, is possible subject to the growth of the economic efficiency of his business. In the last two or three years, Russian business has had to change its usual methods and schemes of doing business, develop and implement new development strategies. During this period, flexibility is extremely important for business, which helps to respond faster to market changes and quickly release the necessary resources in the face of disruption in supply chains and sanctions restrictions. Therefore, the business management system is flexibly rebuilt, adjusting approaches to planning, regulation, motivation and control in order to maintain and increase its efficiency. The organization management system and its impact on efficiency are considered, the key methods of performance management are revealed, taking into account the application in conditions of external instability.

The Covid pandemic has thrown light on the issue of resilience of the supply chain. Organizations and their supply chains are now exploring ways to increase resilience. Supply chain literature has largely defined resilience in terms of responding and reacting to disruptions. This study thus explores Supply Chain Responsiveness (SCR) as an aspect of resilience and examines the role of Collaborative Knowledge Management (CKM) and Supply Chain Relational Capital (SCRC) in improving responsiveness. Findings from a survey of manufacturing firms indicate that both CKM and SCRC have a positive impact on SCR. Implications for theory and practice are discussed.

Uncovering the effectual-causal resilience nexus in the era of Covid-19: A case of a food sector SME's resilience in the face of the global pandemic

Measuring project resilience – Learning from the past to enhance decision making in the face of disruption