Enterprise Information Systems Research Articles

Метод оценки инвестиций в ИТ-проекты в контексте архитектуры предприятия

Nowadays economy and technologies development requires cross-functional management of shared information. In accordance with the new business environment, container shipping industry companies implement new technologies such as electronic platforms, the Internet of Things, blockchain and others. Smart containers technology can be beneficial cooperation tool for supply chain participants; however, companies must make accurate and thoughtful decisions when investing in new technologies. This article proposes a method for evaluating new technologies based on an Enterprise Architecture approach to enterprise information systems, The Open Group Architecture Framework (TOGAF) methodology and the Capability Driven Approach (CDA) in together with Information Economics method, as a multi-criteria method of IT project investments evaluation.

なぜ、基幹系情報システム投資は失敗するのか ―「経営戦略とIT 戦略のねじれ構造」の提案―

なぜ、基幹系情報システム投資は失敗するのか ―「経営戦略とIT 戦略のねじれ構造」の提案―

E-COMMERCE USAHA KECIL DAN MENENGAH KOTA PALEMBANG

The purpose of writing this report is to solve the problem in the city of Palembang, about the sales container of small and medium enterprises (UKM) that do not exist. The solution of the problem is Palembang city requires a system of information on the sale of UKM to support the improvement of the sales system in the Industry ERA 4.0. The benefits of this information system is to facilitate the seller in selling the product through UKM E-Commerce, and this information system can also facilitate the buyer in purchasing UKM products in the city of Palembang without having to come to the store or come to the sales stand. Data is collected based on direct observation of activities related to informatics learning. The result is the information system of small and medium enterprises (UKM) in Palembang city. The conclusion is that the small and medium business information system (UKM) uses PHP and MySQL programming language that can be accessed by the Admin, UKM product vendor, and buyer through a browser that can increase sales and become a container of UKM in Palembang

SISTEM INFORMASI PEMASARAN USAHA KECIL MENENGAH (UKM) BERBASIS WEBSITE

The marketing information system for small and medium enterprises (SMES) based on the village of Bulukumba district Tritiro is expected to be able to provide a picture of information and transaction sales of products at UKM Konjo roof. The research aims to: (1) Designing a marketing information system for small and medium enterprises (SMES) based websites in the village of Tritiro Bulukumba District, (2) implementing a marketing system of small and medium enterprises (SMES) based websites on the village Tritiro. This method of research is conducted using interview methods, observations and documentation. System design is done with the modeling language using the Unified Modelling Language (UML) consisting of Use case diagrams, activity diagrams and sequence diagrams. While the programming used is HyperText Markup Language (HTML), Cascading Style Sheets (CSS), Hypertext Preprocessor (PHP), JQUERY using a MySQL database. Testing the program using the Blackbox method as the final stage in the creation of this application, with the test results free of logic errors. This results showed that with the information system of marketing of small and Medium enterprises (SMES) based website in the village of Tritiro Bulukumba District can facilitate the crowd see the products contained in certain SMES and can make purchases of products for South Sulawesi region and Admin in processing product purchases from customers and view sales reports. As for the features that appear on the website are the homepage, SME village Tritiro, shopping products, about and login menu for customers and admins

Analysis of the economic effect of increasing the reliability of information systems of digital agricultural enterprises

This article discusses the analysis of the economic effect of increasing the reliability of the information system that provides the processing and storage of information for digital agricultural enterprises. A special downtime calculation technique is used, based on the TCO Advisor Client & Server Model. The necessary data for the calculation are presented, as well as intermediate and main indicators. These metrics can also be used to calculate total cost of ownership. It is noted that this information may be of interest to top managers of digital agricultural enterprises who solve problems in assessing the performance of computing servers and networks.

Коммуникация как ключевой элемент построения полезных корпоративных систем

Коммуникация как ключевой элемент построения полезных корпоративных систем

The Doctor Will See You Elsewhere: Enterprise IS and the Changing Control of Firm Activities

In this work, we examine how the adoption of enterprise information systems affects the ability of high agency organizational actors to control the activities performed by firms, including both what those activities are and where they are done. While extant research highlights the ability of managers to more carefully manipulate the activities performed by the firm when enterprise IT is adopted, work has yet to examine whether high agency subordinates will use such technology to appropriate rents. Empirically, we investigate whether surgeons reallocate patients to ambulatory care settings for treatment after the adoption of electronic health records (EHR). Findings suggest that while the adoption of basic EHR technology has limited effect, the adoption of advanced EHRs dramatically increases the number of patients treated in an ambulatory care setting. Interestingly, these relationships are strongly moderated by both the financial incentives of the physician and the profit motives of the hospital. Practical and theoretical implications are discussed within.

A knowledge-based document assembly method to support semantic interoperability of enterprise information systems

ABSTRACT This paper proposes a method for knowledge-based document assembly. A document assembly system is implemented as a proof of concept with service contracts as a sample document type. In comparison to related research, the method presented in this paper uses an explicit formulation of legal norms that prescribes the content and the form of service contracts to assist in the document assembly process. The assembly system also generates semantic documents, i.e., documents that preserve the meaning of the embedded data. As the primary contribution, this approach enables the automation of document processing operations and semantic interoperability of enterprise information systems.

Algorithm of software package of intellectual decision support when designing cyber security system at the enterprise

Introduction . To increase the decision-making efficiency at the enterprise, it is advisable to use a special software package of intellectual support. Such a product is necessary when designing an information security system and increasing its invulnerability during modernization or configuration changes. Research objectives are as follows: to develop an algorithm and a mathematical model of the software package for intellectual decision support. Materials and Methods . The decision support method under designing an information security system is based on the use of a neural network (multilayer perceptron). For an objective assessment of the initial security of an information system (IS), a mathematical model for the analysis of security events is developed. Results . The statistics of malicious attacks on the IS of enterprises is analyzed. The need for timely and accurate modernization of the information protection system is determined. Important characteristics of the designing an information security system are the speed at which the result is obtained and the reduction in the residual risk of IS. In this regard, the use of artificial intelligence systems in the process of determining the best set of protection subsystems is important. The threats to cyber security (CS) are classified. The main classes of security events are defined. A mathematical model of the neural network is developed; the input parameters of its operation are indicated. The current enterprise IS generates numerous events which necessitates the automatic collection and analysis of data from subsystems for registering IS objects. The process of analyzing security events is considered in detail since the adequacy of the generated design decisions depends on the correctness of the data obtained in this way. The algorithm of the software package is formed. Discussion and Conclusions . The results can be used in the design of the information security system at the enterprise. In addition, CS administrators can use the developed software package to adjust the configuration settings of information security tools. The proposed solution will minimize the destructive influence of the developer of the security system which may and happen to be subjective.

DEVELOPMENT OF A MODEL AND A SOFTWARE SOLUTION TO SUPPORT THE ANALYTICAL DASHBOARDS DESIGN PROBLEM

This research paper considers the problem of dashboard design as part of the Business Process Management lifecycle, where it is become necessary to monitor and control the current state of the organizational business processes. Therefore, designed dashboards should fully correspond to the features of the considered business processes, such as Key Performance Indicators and possible stakeholders, which are considered here as users of the developed Business Intelligence dashboard application. At the same time, according to the state-of-the-art in the field of data visualization, it is required to choose data visualization techniques, which are clear, easy interpretable, space efficient, attractive, and legible. In general, the dashboard design problem requires placing various visualization tools in a relatively small place, such as a screen of a computer, a laptop, a tablet, or even a smart phone, while keeping them accessible and easy to understand. At first, as part of the related work review and analysis, we have considered the core architecture of the dashboards and reporting applications. It is outlined that modern dashboards might use various big data chunks, such as databases of enterprise information systems of different types, spreadsheets data, and even unstructured documents. In order to summarize all the raw data from these data sources, the Data Warehouse should be built and, moreover, it should correspond to the metrics and indicators of business processes that should be demonstrated on a dashboard. We have also considered main principles, common mistakes, and graphs and charts that might be used to design a dashboard for business analytics purposes. Using the existing research in this field, the levels of informativeness were defined for each visualization tool, as well as the best practices of mapping various data types to graphs and charts are outlined. Proposed model of the da shboard design is based on the mathematical optimization. It is used to provide recommendations on which visualization tool should be used to display a certain Key Performance Indicator on a dashboard that corresponds to a certain user role. Development and usage of the software solution that implements the proposed model is outlined, as well as the obtained results of validation of the proposed software solution are shown and discussed.

Metode Enterprise Architecture Planning Untuk Merencanakan Sistem Informasi Manajemen Anggaran Perguruan Tinggi Swasta

The success of higher education can be seen from the performance of education, research and community service, and university governance. The use of information technology is very influential in organizational performance. Budget management and expenditure are some of the important business processes in a university involving several work units so that integration system is needed. The purpose of this study is to plan an Enterprise Architecture budget and information system of expenditure management that is integrated with systems in other work units. An Enterprise Architecture Planning (EAP) is a methodology for making enterprise architecture planningby focusing on data management architecture, application creation architecture, and technology architecture. Those will be used as well as the implementation of architecture to support the achievement of organizational goals, namely integration system. The results of this study are Blue Print of Architecture Enterprise budget and expenditure management information systems in Higher Education. This Blue Print of Enterprise Architecture information system includes several business processes, namely business processes, budget management, payroll, asset management, HR management, and attendance. This compiled architecture is still found gap. For example, there are still entities that must be added (add), retained (replaced), replaced (removed) and removed (remove), with details of 17 Added entities, 1 Retained entity, 14 Replaced entities, and 0 Removed entity. In conclusion, the total gap is 32 entities.

Development of the Incident Management Model in an Enterprise Information System Based on a Three-Tier Architecture Using Key (Relevant) Metrics

The aim of the study is to increase the efficiency of the incident management process in an enterprise information system. The article analyzes the work on improving the incident management process. The expediency of applying a number of key metrics is substantiated, which makes it possible to assess the degree to which the process indicators achieved their target values, that is, assess the quality of the incident management: the speed of solving the incident, the degree of satisfaction of service users and the availability of channels for processing user requests. A comparative analysis of the existing model of the incidents’ management process and the proposed model is performed. The proposed model, which includes an additional support line, can significantly improve key indicators of incident handling and resolution process. The scientific novelty of the developed proposals lies in the integrated use of a combination of process, technological and service metrics, which provides the construction of a more effective model of incident management.Materials and methods. The theoretical basis of the study is the analysis of recommendations for the use of metrics in accordance with: the management methodology of the COBIT information technology, recommendations for building an incident management process based on the ITIL library of information technology infrastructure, as well as the results of scientific research by Russian and foreign scientists and publications of leading organizations in the field of management incidents in enterprise information systems. The analysis of incident management process metrics is carried out. The mathematical methods of quantitative measurement of key metrics are used. The analysis of statistical data received by the technical support service for incident management processes was carried out.Results. The use of key metrics is justified, with the help of which the task of promptly responding to incidents, their subsequent processing and resolution is solved in conditions of ensuring guaranteed access to channels for processing calls. A three-tier incidents’ management model was developed, which made it possible to more effectively solve the problem of managing their processing based on the integrated use of key metrics.Conclusion. The study revealed the shortcomings of the existing model of the incident management process. The analysis of metrics used in existing models of the incident management process is carried out. The choice of a set of relevant metrics is substantiated, the complex application of which allowed us to develop a more effective incident management model that meets both the requirements of service consumers and the requirements for the operation of an information system. The developed model provides improved quality of incident processing (speed, completeness, reliability).A distinctive feature of the developed model is the use of objective quantitative characteristics obtained on the basis of relevant metrics of the incident management process, which made it possible to substantiate proposals for improving the existing incident management model in the enterprise information system.

Interoperability in construction – Mission impossible?

Throughout the history of human civilization, specialization and division of labour have been key factors of progress. They were made possible by the cooperation of ever-larger groups of people. Construction has been no exception. However, specialization leads to fragmentation - unless specialization is supported by approaches and technologies that enable people to work together and that systems are interoperable. When it comes to interoperability, the construction sector is often considered special, but it is not incomparable to other industries. Methodologically, this paper is based on the frameworks developed in the field of Enterprise Information Systems. It considers interoperability as a means to achieve a goal. Novel is the understanding that the ultimate goal is neither integration nor more efficient construction but rather the division of labour and specialization. A comparison of approaches to interoperability with those in other areas reveals some gaps. Research in construction information technology has focused on one type of interoperability - semantic interoperability - intending to achieve computer integrated construction. There are other types of interoperability - legal and organizational - and other levels of interoperability - federated and unified. These also deserve investigation. In the future, there will be a growing number of systems that would need to be made interoperable, especially in connection with the construction 4.0’s Internet of Things, sensors, intelligent systems, etc. Since interoperability problems are caused by the emerging specializations, the problems of interoperability will never go away. The industry will have to recognize that it will always operate in an environment where interoperability is challenged. While research will continue working towards making systems interoperable and integrated it would need also to give attention to exploring collaboration in environments that are only partially interoperable.

Architectural Design Using the Enterprise Information System Architecture Planning (EAP) Library and Archive Department of Salatiga City

The increasingly rapid rate of development of information technology's impact on human life. Both in favor of the activities of individuals or an organization. Organizations must now be able to use Information Technology or Information Systems in support of the overall business process and can become an overloaded organization in today's business competition. The research looked at the needs of the organization and the constraints that impede business processes at the Department of Libraries and Archives at Salatiga. Therefore, in this study researchers used a method of Enterprise Architecture Planning (EAP), which is the stage of planning quality data and pivot on business needs and also how the implementation of the architecture that will do efforts to vision, mission, and goals of the organization. The results of this study provide a blueprint picture related to technology, namely data architecture, application architecture, technology architecture, the implementation plan is a guideline need of Information Systems

The introduction of augmented reality technologies in the enterprise information system

Today, there is a great interest in the topic of AR and VR and their popularity is only growing. These technologies are of great importance in our time because of the mass transition to the use of digital technology for processing, transmission and storage of information. The need for augmented reality is growing, because they are all new and new areas in which to apply, for example, heavy industry, foundry, marketing, education, medicine, etc. At the moment companies are clear targets for reducing the cost of production and improve its quality, which can achieve reduction of cycle time. This issue is going to do well AR technologies, because they reduce the time of some technological processes in production such as preparation of forms for casting before work, the use of the reference 3D models to validate final products, the transfer of jobs to production. To obtain data on the effectiveness of the implementation of such technologies in manufacturing have studied the main technical and economic indicators of major companies, for example Boeing or Siemens who already use AR-hats, to construct objects in mechanical engineering. This article discusses the assessment of market AR, which shows the degree of their introduction into various spheres of activities, an overview of the devices that can be embedded in the production process of the enterprise and the analysis of the foundry of the selected companies. An estimate was made of the technological processes of enterprises, which are required to implement AR technologies using the analytic hierarchy process was chosen as the optimal AR-devices for introduction into production and presented a conceptual model of the database for their work in the enterprise system. The materials are of practical importance for the economic development of various industries, especially heavy industry. Developed the concept of a database can be used as a basis for further construction of architectures of information systems, where it is planned to introduce AR technology.

Process Analysis of Warehouse Logistics Information System

This article takes a typical warehouse logistics company as the research background. Combined with the situation of this enterprise, it describes the requirements analysis of the warehouse logistics managements system in detail and analyzes the business and data processes of the warehouse logistics information system in detail. The operation of the system enables the comprehensive network, information and automation of the warehouse logistics management process and it achieves the purpose of improving work efficiency and quality and it achieves the goal of providing better services to customers. It has certain practical significance for the construction of warehouse logistics management information system of logistics enterprises.

ІНЖИНІРІНГ БІЗНЕС-АРХІТЕКТУРИ ПІДПРИЄМСТВА ДЛЯ ПРОГНОЗУВАННЯ СОЦІАЛЬНО-ЕКОНОМІЧНИХ ПРОЦЕСІВ

Дослідження присвячено проблемам формування сучасних шаблонів бізнес-архітектури підприємства. Було зазначено, що поява нових бізнес-моделей та адаптивного стилю бізнесу для інжинірингу перехідних моделей повинна базуватися на гнучкому реагуванні на потреби ринку, це динамічний стиль бізнес-архітектури, пов'язаний із визнанням неминучості і непередбачуваності змін у зовнішньому середовищі. Запропоновано концепцію бізнес-архітектури підприємства та загальносистемні проектні рішення на основі автоматизованої підтримки за моделлю SABSA. Прогнозування стану та розвитку соціально-економічних процесів у такій бізнес-архітектурі запропоновано визначити відповідно до концепції (BSC), а моделювання в таких моделях відбувається в інтегрованих ІТ-модулях. Авторами запропонована методика оцінки варіантів вибору альтернатив через багатофакторну модель визначення стану процесів зі встановленими обмеженнями, які визначено як нормативні. На основі сформованої моделі побудована матриця синтезу оптимальних впливів на модель багатофакторного аналізу прогнозування діяльності підприємства на основі системи BSC.

Implementation of business intelligence considering the role of information systems integration and enterprise resource planning

The aim of this research is the implementation of business intelligence, considering the role of information systems integration and enterprise resource planning on it. According to the objectives of this research, it is practical research, and the work process is based on descriptive, survey, and exploratory research. The study population of the qualitative part of this research includes experts (information technology and communications managers from Tehran Stock Exchange companies and professors). Twenty-five interviews were performed by a non-random and targeted method, until a theoretical saturation of the questionnaire was reached. The study population of the quantitative part includes all the personnel of 167 companies where business intelligence is implemented in their organizations. Two questionnaires were used for gathering the required data for evaluating and measuring the studied variables. Validity is confirmed by experts' opinions. Finally, seven issues of structural factors, behavioral factors, environmental factors, processes, output, consequence, and the effect and their subcomponents are identified as effective items in business intelligence success. Regarding the outcome, importance, and the model coefficient of the main factors, the processes have the most impact on the results. So, organizations should pay more attention to their working processes to improve business intelligence success. Overall, the results regarding the effective factors on successful implementation of business intelligence reflect best practices of firms that have successfully implemented BI systems and provide insights for BI stakeholders that may increase the chances of successful implementation. This study shows the value of integrated information systems and enterprise resource planning in the success of business intelligence implementation. The findings of this study provide an opportunity for other researchers to study a cost optimization approach. It also suggests it is time to investigate suitable approaches by a focus on the appropriate factors for successful business intelligence implementation and by comparative analysis of ways to boost business intelligence preparation. This study also found further factors, in addition to enterprise resource planning and information systems integration, that can be used to select and rank more factors of business intelligence implementation. Furthermore, a model that examines the integration of business intelligence and the other information systems in the company is proposed for future research.

Impact of investor sentiment on mutual fund risk taking and performance: evidence from China

ABSTRACT This study provides empirical rationale and guidance for incorporating investor sentiment into mutual fund enterprise information systems. It investigates the effect of fund-specific investor sentiment on fund risk taking and performance. Working on a sample of equity funds in China, our panel regressions reveal that fund risk-taking is negatively related to lagged fund-specific investor sentiment. Investor sentiment is negatively linked to subsequent fund performance, which conforms with the dumb money effect. Encouragingly, there is evidence that mutual fund managers in China possess investing expertise. Fund-specific investor sentiment shows asymmetric impacts. The dumb money effect is primarily driven by positive sentiment.

RANCANG BANGUN SISTEM INFORMASI BADAN USAHA MILIK DESA ( BUMDES ) BERBASIS WEB MOBILE

The information system of village-owned enterprises is still done manually, and in delivering information to the people in the village of Sidokayao, Abung Tinggi Subdistrict, North Lampung Regency, so that some people do not know about Sidokayo Village, there are bumdes activities, therefore, an application must be designed using internet facilities that can used by the public in accessing information and can save time, thus in Sidokayo village a website application is needed.With the existence of a mobile web-based village-owned enterprise information system it is hoped that it can facilitate access to information and improve services in marketing businesses in the Sidokayo village managed by BUMDes.